National Residential Landlords Association
London, UK
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
02/12/2025
Full time
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
12/11/2025
Full time
Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
Job Title: Software Project Manager Location: London Languages: English and Mandarin Fluent Employment Type: Full-Time 50-60k + benefits About the Role: We are seeking a highly motivated and detail-oriented Project Manager to lead and coordinate cross-functional teams in the planning, execution, and delivery of complex technical development programs. This is an exciting opportunity to work in a fast-paced, technology-driven environment where innovation and collaboration are at the heart of everything we do. Key Responsibilities: Program Planning & Execution Define and manage project scope, goals, deliverables, timelines, and success metrics. Develop detailed project plans and schedules. Coordinate resources and track milestones to ensure timely delivery. Cross-Functional Leadership Collaborate with engineering, product, design, QA, and operations teams to ensure alignment and execution. Act as the central point of contact for all project-related communications. Risk & Issue Management Identify potential risks, develop mitigation strategies, and manage issues proactively. Remove blockers and escalate concerns when necessary. Reporting & Communication Provide regular status updates to stakeholders and leadership. Maintain accurate and accessible project documentation. Process Improvement Identify and implement improvements to project management practices. Promote agile methodologies and support continuous improvement efforts. Qualifications: Education Bachelor's degree in Computer Science, Engineering, Business, or related field. PMP, Agile, or Scrum certification is a plus. Experience 3-5+ years of project management experience, ideally with technical or software development teams. Proven experience managing full project life cycles in Agile, Scrum, or hybrid environments. Tools & Technical Skills Proficiency with Jira and Confluence for project tracking and documentation. Advanced knowledge of Microsoft Excel for reporting and data analysis. Skilled in Microsoft PowerPoint and Word for stakeholder communication and documentation. Experience with tools like Asana, Smartsheet, Slack, or Miro is a plus. General Skills Strong organizational, leadership, and interpersonal skills. Excellent communication and stakeholder management abilities. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Experience managing cloud-based or enterprise software development projects. Familiarity with DevOps, CI/CD, or infrastructure-as-code practices. Why Join Us? Be part of a collaborative, forward-thinking team driving innovation. Work on cutting-edge technology projects with real-world impact. Thrive in a dynamic environment that values creativity, agility, and continuous learning. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
07/12/2025
Contractor
Job Title: Software Project Manager Location: London Languages: English and Mandarin Fluent Employment Type: Full-Time 50-60k + benefits About the Role: We are seeking a highly motivated and detail-oriented Project Manager to lead and coordinate cross-functional teams in the planning, execution, and delivery of complex technical development programs. This is an exciting opportunity to work in a fast-paced, technology-driven environment where innovation and collaboration are at the heart of everything we do. Key Responsibilities: Program Planning & Execution Define and manage project scope, goals, deliverables, timelines, and success metrics. Develop detailed project plans and schedules. Coordinate resources and track milestones to ensure timely delivery. Cross-Functional Leadership Collaborate with engineering, product, design, QA, and operations teams to ensure alignment and execution. Act as the central point of contact for all project-related communications. Risk & Issue Management Identify potential risks, develop mitigation strategies, and manage issues proactively. Remove blockers and escalate concerns when necessary. Reporting & Communication Provide regular status updates to stakeholders and leadership. Maintain accurate and accessible project documentation. Process Improvement Identify and implement improvements to project management practices. Promote agile methodologies and support continuous improvement efforts. Qualifications: Education Bachelor's degree in Computer Science, Engineering, Business, or related field. PMP, Agile, or Scrum certification is a plus. Experience 3-5+ years of project management experience, ideally with technical or software development teams. Proven experience managing full project life cycles in Agile, Scrum, or hybrid environments. Tools & Technical Skills Proficiency with Jira and Confluence for project tracking and documentation. Advanced knowledge of Microsoft Excel for reporting and data analysis. Skilled in Microsoft PowerPoint and Word for stakeholder communication and documentation. Experience with tools like Asana, Smartsheet, Slack, or Miro is a plus. General Skills Strong organizational, leadership, and interpersonal skills. Excellent communication and stakeholder management abilities. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Experience managing cloud-based or enterprise software development projects. Familiarity with DevOps, CI/CD, or infrastructure-as-code practices. Why Join Us? Be part of a collaborative, forward-thinking team driving innovation. Work on cutting-edge technology projects with real-world impact. Thrive in a dynamic environment that values creativity, agility, and continuous learning. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - GolangSoftware Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Create and maintaining microservices, primarily in Golang, taking increasing responsibility. Assist with design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. Write tests with high coverage including unit, contract, e2e and integration. Version control code with git and build, test and deploy using ci/cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Participate in the review of team members code. Perform demos and join acceptance discussions with analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - GolangSoftware Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Create and maintaining microservices, primarily in Golang, taking increasing responsibility. Assist with design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. Write tests with high coverage including unit, contract, e2e and integration. Version control code with git and build, test and deploy using ci/cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Participate in the review of team members code. Perform demos and join acceptance discussions with analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Senior GCP DevOps Engineer £75,000 - £90,000 A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce
07/12/2025
Full time
Senior GCP DevOps Engineer £75,000 - £90,000 A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce
DevOps Engineer - Must have an Active DV Clearance We are seeking a talented DevOps Engineer to join a multi-skilled agile team where collaboration is key. This is a great opportunity to work alongside experts in security, service, and project management, delivering robust and secure application deployments. Key Responsibilities for DevOps Engineer Work closely with the Solution Lead to evaluate applications against the target operating environment. Lead integration activities and support initial security vulnerability analysis. Provide application deployment and integration services for selected 3rd party applications on thick-client devices. Deploy applications into the agreed target environment, integrating with other data sources and systems. Collaborate with technical and security specialists to ensure deployments meet accreditation standards. Required Skills for DevOps Engineer Strong experience in a DevOps environment with proven delivery of DevOps pipeline toolsets. Preferably experienced in agile, sprint-based lifecycles. Skilled at deploying applications into Windows 10 environments. Experience with structured change, deployment, and release processes. This DevOps Engineer role offers the chance to work on high-impact projects within a supportive and skilled team. To apply, please send your CV by clicking the apply button. JBRP1_UKTJ
07/12/2025
Full time
DevOps Engineer - Must have an Active DV Clearance We are seeking a talented DevOps Engineer to join a multi-skilled agile team where collaboration is key. This is a great opportunity to work alongside experts in security, service, and project management, delivering robust and secure application deployments. Key Responsibilities for DevOps Engineer Work closely with the Solution Lead to evaluate applications against the target operating environment. Lead integration activities and support initial security vulnerability analysis. Provide application deployment and integration services for selected 3rd party applications on thick-client devices. Deploy applications into the agreed target environment, integrating with other data sources and systems. Collaborate with technical and security specialists to ensure deployments meet accreditation standards. Required Skills for DevOps Engineer Strong experience in a DevOps environment with proven delivery of DevOps pipeline toolsets. Preferably experienced in agile, sprint-based lifecycles. Skilled at deploying applications into Windows 10 environments. Experience with structured change, deployment, and release processes. This DevOps Engineer role offers the chance to work on high-impact projects within a supportive and skilled team. To apply, please send your CV by clicking the apply button. JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having
07/12/2025
Full time
A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
07/12/2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
GCP DevOps Engineer - AI Infrastructure (Financial Services) Location: London Contract Type: Full-time / Permanent 2 days required at Office and 3 from home per week (Apply online only) DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We're seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role with strategic impact across infrastructure, automation, and security. Key Responsibilities Infrastructure & Cloud Engineering Design, build, and manage scalable, resilient infrastructure on Google Cloud Platform (GCP) . Implement Infrastructure as Code (IaC) using Terraform to ensure consistent and secure deployments. Utilize GCP services such as Compute Engine , Cloud Run , Cloud Functions , BigQuery , and Kubernetes to support AI workloads. CI/CD & Automation Develop and maintain CI/CD pipelines using Google Cloud Build , Jenkins , and GitHub Actions . Automate deployment workflows and operational tasks to improve efficiency and reduce manual errors. Drive adoption of DevOps best practices across engineering teams. Containerization & Orchestration Build and manage containerized applications using Docker and orchestrate them with Kubernetes . Ensure high availability and scalability of AI services through robust orchestration strategies. Monitoring & Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
06/12/2025
Full time
GCP DevOps Engineer - AI Infrastructure (Financial Services) Location: London Contract Type: Full-time / Permanent 2 days required at Office and 3 from home per week (Apply online only) DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We're seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This is a hands-on technical role with strategic impact across infrastructure, automation, and security. Key Responsibilities Infrastructure & Cloud Engineering Design, build, and manage scalable, resilient infrastructure on Google Cloud Platform (GCP) . Implement Infrastructure as Code (IaC) using Terraform to ensure consistent and secure deployments. Utilize GCP services such as Compute Engine , Cloud Run , Cloud Functions , BigQuery , and Kubernetes to support AI workloads. CI/CD & Automation Develop and maintain CI/CD pipelines using Google Cloud Build , Jenkins , and GitHub Actions . Automate deployment workflows and operational tasks to improve efficiency and reduce manual errors. Drive adoption of DevOps best practices across engineering teams. Containerization & Orchestration Build and manage containerized applications using Docker and orchestrate them with Kubernetes . Ensure high availability and scalability of AI services through robust orchestration strategies. Monitoring & Reliability Set up monitoring and alerting systems using Cloud Monitoring , Cloud Logging , Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services : Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash . Deep understanding of Docker and Kubernetes for containerization and orchestration. Expertise in CI/CD tools : Google Cloud Build, Jenkins, GitHub Actions. Proven experience with Terraform and other IaC tools. Experience in multi-cloud environments . Familiarity with monitoring tools such as Prometheus Exposure to AI/ML infrastructure and data workflows in financial services. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Location: Worcester (fully onsite) Duration: 6 month initial contract Rate: £82ph LTD (Outside IR35) Due to the nature of the role, candidates must hold active DV clearance. Role details: Our client, a leading defence and security company, are looking for DV cleared Software/DevOps Engineers to join their team on a contract basis. This is a fully onsite role with the option of compressed hours. Key Res
06/12/2025
Full time
Location: Worcester (fully onsite) Duration: 6 month initial contract Rate: £82ph LTD (Outside IR35) Due to the nature of the role, candidates must hold active DV clearance. Role details: Our client, a leading defence and security company, are looking for DV cleared Software/DevOps Engineers to join their team on a contract basis. This is a fully onsite role with the option of compressed hours. Key Res
A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having accumulated many accolades from the tech and marketplace industries, the company is ready to scale. Come and join as the company take their marketplace to a global market. Senior DevOps Engineer A crucial role in streamlining software delivery pipelines, enhancing reliability, performance and scalability of systems, and driving continuous improvement across the software lifecycle. There are no passengers in this engineering team, everyone contributes and makes an impact. Your contribution will be significant and will help the ship run smoothly and reach further. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! Senior level technical capability with strong problem solving skills. Proven experience with GCP as either a DevOps Engineer or SRE. A good depth of experience using Terraform and Ansible. A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines. Able to think commercially i.e. cost of scaling vs utilisation of existing infrastructure. Beneficial Experience Knowledge of Nginx, PHP, MySQL. Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase. Good understanding of Networking concepts and solutions. Ability to work with, devise, and implement CI/CD pipelines and practices. A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS). The company have a remote first working practice so this position is available on a remote working basis. If you prefer working in an office with a team of people, they have a fully kitted, modern office based near Bournemouth in Dorset. You're welcome as often as you like. Salary, approx. £75,000 - £90,000 + benefits, remote working, generous benefits Hit apply to upload your CV or contact Tom Rayner at Spectrum IT Recruitment for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
06/12/2025
Full time
A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having accumulated many accolades from the tech and marketplace industries, the company is ready to scale. Come and join as the company take their marketplace to a global market. Senior DevOps Engineer A crucial role in streamlining software delivery pipelines, enhancing reliability, performance and scalability of systems, and driving continuous improvement across the software lifecycle. There are no passengers in this engineering team, everyone contributes and makes an impact. Your contribution will be significant and will help the ship run smoothly and reach further. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! Senior level technical capability with strong problem solving skills. Proven experience with GCP as either a DevOps Engineer or SRE. A good depth of experience using Terraform and Ansible. A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines. Able to think commercially i.e. cost of scaling vs utilisation of existing infrastructure. Beneficial Experience Knowledge of Nginx, PHP, MySQL. Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase. Good understanding of Networking concepts and solutions. Ability to work with, devise, and implement CI/CD pipelines and practices. A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS). The company have a remote first working practice so this position is available on a remote working basis. If you prefer working in an office with a team of people, they have a fully kitted, modern office based near Bournemouth in Dorset. You're welcome as often as you like. Salary, approx. £75,000 - £90,000 + benefits, remote working, generous benefits Hit apply to upload your CV or contact Tom Rayner at Spectrum IT Recruitment for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Senior GCP DevOps Engineer £75,000 - £90,000 A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having accumulated many accolades from the tech and marketplace industries, the company is ready to scale. Come and join as the company take their marketplace to a global market. Senior GCP DevOps Engineer A crucial role in streamlining software delivery pipelines, enhancing reliability, performance and scalability of systems, and driving continuous improvement across the software lifecycle. There are no passengers in this engineering team, everyone contributes and makes an impact. Your contribution will be significant and will help the ship run smoothly and reach further. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! Proven experience with GCP as either a DevOps Engineer or SRE. Senior level technical capability with strong problem solving skills. A good depth of experience using Terraform and Ansible. A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines. Able to think commercially i.e. cost of scaling vs utilisation of existing infrastructure. Beneficial Experience Knowledge of Nginx, PHP, MySQL. Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase. Good understanding of Networking concepts and solutions. Ability to work with, devise, and implement CI/CD pipelines and practices. A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS). The company have a remote first working practice so this position is available on a remote working basis. If you prefer working in an office with a team of people, they have a fully kitted, modern office. You're welcome as often as you like. Hit apply to upload your CV Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
06/12/2025
Full time
Senior GCP DevOps Engineer £75,000 - £90,000 A Marketplace on a Mission to the Moon We are working with an exciting business on a mission to put themselves at the forefront of digital marketplace consumer services. To rival the corporate, and to put the little people - the merchant and the consumer - at the forefront of business success. Having recently been named as Europe's fastest growing ecommerce company by the financial times and having accumulated many accolades from the tech and marketplace industries, the company is ready to scale. Come and join as the company take their marketplace to a global market. Senior GCP DevOps Engineer A crucial role in streamlining software delivery pipelines, enhancing reliability, performance and scalability of systems, and driving continuous improvement across the software lifecycle. There are no passengers in this engineering team, everyone contributes and makes an impact. Your contribution will be significant and will help the ship run smoothly and reach further. What will make you a success in this role? You will need to be experienced, or at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! Proven experience with GCP as either a DevOps Engineer or SRE. Senior level technical capability with strong problem solving skills. A good depth of experience using Terraform and Ansible. A strong knowledge of Kubernetes cluster, building containers, deploying via CI/CD pipelines. Able to think commercially i.e. cost of scaling vs utilisation of existing infrastructure. Beneficial Experience Knowledge of Nginx, PHP, MySQL. Knowledge of NoSQL solutions, RabbitMQ, SOLR, Couchbase. Good understanding of Networking concepts and solutions. Ability to work with, devise, and implement CI/CD pipelines and practices. A solid understanding of networking concepts, technologies, and protocols (TCP/IP, IPSec, HTTPS, DNS). The company have a remote first working practice so this position is available on a remote working basis. If you prefer working in an office with a team of people, they have a fully kitted, modern office. You're welcome as often as you like. Hit apply to upload your CV Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Infrastructure Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for experienced infrastructure engineers or cyber security professionals to assist us implementing security controls to protect our infrastructure and automate detection and response, to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Principles of Cyber Security Architecture. ITIL service management. IT infrastructure in on premise and cloud environments. Ability to design, build and maintain monitoring systems and processes to ensure the smooth operation of live services. Implementing security controls to help protect data, aligned to frameworks such as NIST or CIS Critical Security Controls. Infrastructure as code and DevOps principles. You and your role Our Security Platform Engineers help manage and develop the systems that keep our organisation secure. You'll work on the design and day-to-day running of enterprise-grade security platforms, making sure they're stable, resilient and aligned with industry standards like NIST and CIS controls. You'll be hands-on with a range of technologies, from cloud security and web application firewalls to threat intelligence, automation and vulnerability management. Your work will include managing platforms, solving problems, adding new features and creating alerts and controls to keep us protected If you enjoy working with cutting-edge security tools, collaborating with teams and making a real impact on cyber resilience, this is the role is for you. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle-upon-Tyne, whichever is convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
06/12/2025
Full time
Infrastructure Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for experienced infrastructure engineers or cyber security professionals to assist us implementing security controls to protect our infrastructure and automate detection and response, to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Principles of Cyber Security Architecture. ITIL service management. IT infrastructure in on premise and cloud environments. Ability to design, build and maintain monitoring systems and processes to ensure the smooth operation of live services. Implementing security controls to help protect data, aligned to frameworks such as NIST or CIS Critical Security Controls. Infrastructure as code and DevOps principles. You and your role Our Security Platform Engineers help manage and develop the systems that keep our organisation secure. You'll work on the design and day-to-day running of enterprise-grade security platforms, making sure they're stable, resilient and aligned with industry standards like NIST and CIS controls. You'll be hands-on with a range of technologies, from cloud security and web application firewalls to threat intelligence, automation and vulnerability management. Your work will include managing platforms, solving problems, adding new features and creating alerts and controls to keep us protected If you enjoy working with cutting-edge security tools, collaborating with teams and making a real impact on cyber resilience, this is the role is for you. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle-upon-Tyne, whichever is convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Lead API Solution Architect - Director Level - Up to £1000 per day INSIDE IR35 Banking Client London Our client, are seeking an experienced Lead API Solution Architect to shape and drive the enterprise API strategy across the financial services landscape. This senior role requires a strategic technology leader with strong expertise in API architecture and deep experience working in regulated banking environments . Key Responsibilities Define and lead API strategy across the enterprise, aligned to business priorities. Promote API-first adoption and reusable architecture patterns across the organization. Establish governance standards covering API lifecycle, design, and versioning. Design secure and scalable API solutions across banking platforms and partner ecosystems. Enable integration across core banking systems, third-party fintechs, and cloud environments. Collaborate with enterprise architects and business stakeholders to shape end-to-end solutions. Embed strong API security practices and identity standards (OAuth2, OIDC). Ensure compliance with financial regulations, including data privacy and risk controls. Assess and mitigate security threats in API exposure and integration patterns. Provide technical leadership to architecture and engineering teams. Mentor teams on API best practices and design standards. Drive architectural reviews and influence senior technology stakeholders. Ensure APIs meet business SLAs for availability, performance, and resilience. Use analytics and monitoring to drive continuous improvement. Essential Skills Proven API architecture leadership in banking or regulated financial environments. Working knowledge of payments, KYC, lending, trading, or regulatory reporting. Familiarity with Open Banking standards and financial API ecosystems. Strong understanding of REST, JSON, OpenAPI, and event-driven integration. Experience with API platforms such as Azure API Management or Apigee . Knowledge of secure messaging and integration tools (e.g. Kafka, IBM MQ). Experience designing solutions on major cloud platforms (preferably Azure ). CI/CD pipelines and DevOps practices are essential.
06/12/2025
Contractor
Lead API Solution Architect - Director Level - Up to £1000 per day INSIDE IR35 Banking Client London Our client, are seeking an experienced Lead API Solution Architect to shape and drive the enterprise API strategy across the financial services landscape. This senior role requires a strategic technology leader with strong expertise in API architecture and deep experience working in regulated banking environments . Key Responsibilities Define and lead API strategy across the enterprise, aligned to business priorities. Promote API-first adoption and reusable architecture patterns across the organization. Establish governance standards covering API lifecycle, design, and versioning. Design secure and scalable API solutions across banking platforms and partner ecosystems. Enable integration across core banking systems, third-party fintechs, and cloud environments. Collaborate with enterprise architects and business stakeholders to shape end-to-end solutions. Embed strong API security practices and identity standards (OAuth2, OIDC). Ensure compliance with financial regulations, including data privacy and risk controls. Assess and mitigate security threats in API exposure and integration patterns. Provide technical leadership to architecture and engineering teams. Mentor teams on API best practices and design standards. Drive architectural reviews and influence senior technology stakeholders. Ensure APIs meet business SLAs for availability, performance, and resilience. Use analytics and monitoring to drive continuous improvement. Essential Skills Proven API architecture leadership in banking or regulated financial environments. Working knowledge of payments, KYC, lending, trading, or regulatory reporting. Familiarity with Open Banking standards and financial API ecosystems. Strong understanding of REST, JSON, OpenAPI, and event-driven integration. Experience with API platforms such as Azure API Management or Apigee . Knowledge of secure messaging and integration tools (e.g. Kafka, IBM MQ). Experience designing solutions on major cloud platforms (preferably Azure ). CI/CD pipelines and DevOps practices are essential.