VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
07/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
Job title: Principal Systems Engineer Location: Cowes, Broad Oak, Great Baddow - Part time & accruing hours available. Please let us know if you would like to discuss these options Salary: Up to £75,900 (dependent on skills and experience) Put yourself into a dynamic Principal Systems Engineering role at the forefront of real world demands in the defence industry. Alongside ensuring operational excellence for our existing products, there will be the opportunity to develop next generation radar products to counter emerging threats and contribution to our strategy for new technology. Your new day-to-day will be exciting and diverse by applying the principles of Systems Engineering across the entire engineering development lifecycle as you join in developing radar systems used by those who serve and protect us. What you'll be doing: Develop novel solutions to evolving technical challenges and emerging issues for complex Radar Systems that our customers and end-user communities are facing Apply a breadth of knowledge, skills and experience of Systems Engineering principles, techniques and governance to steer and develop technical solutions and resolve engineering issues Conduct system design analysis to manage trade-offs of system parameters to characterise and specify robust product design Lead the decomposition of requirements to system and sub-system level and manage these in an approved toolset such as IBM DOORS Next Be a technical focus point with a holistic understanding of a whole system solution leading analysis activities and system design decisions and providing guidance to own team Collaborate with specialists across different engineering disciplines including electronics, electrical, mechanical and software to direct and realise overarching system design solutions Direct and undertake system integration, test planning and execution Define and articulate system acceptance strategies and acceptance evidence demonstrating system performance across a wide range of operational scenarios to internal and external stakeholders Through these activities you will build your personal profile with senior stakeholders and grow a diverse knowledge base in engineering Your skills and experiences: A good understanding in some of the following subject areas; signal processing, target track extraction, object classification algorithms, system and sensor resource optimisation A good understanding of factors that can affect the real-world performance of sensing systems and how these can impact the accuracy and timeliness of measurements in order to meet challenging design objectives and requirements Demonstrates understanding and experience of Systems Engineering which could include knowledge of Systems Engineering standards (e.g., ISO 15288) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Radar Systems Engineering team: You will be working as a Principal Systems Engineer within our close-knit multi-function radar team of inter-disciplinary engineers, evolving our radar portfolio of existing and brand-new radar products to address emerging and future threats . This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business. You will be supported in growing your knowledge in contemporary and cutting-edge Radar techniques, with opportunities to develop your skills and responsibilities in technical leadership In this role, you will be able to enjoy both flexible and hybrid working arrangements. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include part time hours, accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 5th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
05/12/2025
Full time
Job title: Principal Systems Engineer Location: Cowes, Broad Oak, Great Baddow - Part time & accruing hours available. Please let us know if you would like to discuss these options Salary: Up to £75,900 (dependent on skills and experience) Put yourself into a dynamic Principal Systems Engineering role at the forefront of real world demands in the defence industry. Alongside ensuring operational excellence for our existing products, there will be the opportunity to develop next generation radar products to counter emerging threats and contribution to our strategy for new technology. Your new day-to-day will be exciting and diverse by applying the principles of Systems Engineering across the entire engineering development lifecycle as you join in developing radar systems used by those who serve and protect us. What you'll be doing: Develop novel solutions to evolving technical challenges and emerging issues for complex Radar Systems that our customers and end-user communities are facing Apply a breadth of knowledge, skills and experience of Systems Engineering principles, techniques and governance to steer and develop technical solutions and resolve engineering issues Conduct system design analysis to manage trade-offs of system parameters to characterise and specify robust product design Lead the decomposition of requirements to system and sub-system level and manage these in an approved toolset such as IBM DOORS Next Be a technical focus point with a holistic understanding of a whole system solution leading analysis activities and system design decisions and providing guidance to own team Collaborate with specialists across different engineering disciplines including electronics, electrical, mechanical and software to direct and realise overarching system design solutions Direct and undertake system integration, test planning and execution Define and articulate system acceptance strategies and acceptance evidence demonstrating system performance across a wide range of operational scenarios to internal and external stakeholders Through these activities you will build your personal profile with senior stakeholders and grow a diverse knowledge base in engineering Your skills and experiences: A good understanding in some of the following subject areas; signal processing, target track extraction, object classification algorithms, system and sensor resource optimisation A good understanding of factors that can affect the real-world performance of sensing systems and how these can impact the accuracy and timeliness of measurements in order to meet challenging design objectives and requirements Demonstrates understanding and experience of Systems Engineering which could include knowledge of Systems Engineering standards (e.g., ISO 15288) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Radar Systems Engineering team: You will be working as a Principal Systems Engineer within our close-knit multi-function radar team of inter-disciplinary engineers, evolving our radar portfolio of existing and brand-new radar products to address emerging and future threats . This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business. You will be supported in growing your knowledge in contemporary and cutting-edge Radar techniques, with opportunities to develop your skills and responsibilities in technical leadership In this role, you will be able to enjoy both flexible and hybrid working arrangements. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include part time hours, accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 5th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for passionate and skilled software engineers who have exceptional problem solving and critical thinking skills, analytical with high attention to detail, and self-motivated! Salary: up to £64,000 depending on experience Dynamic (hybrid) working: 5 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The Human Machine Interface (HMI) and Cyber team is looking for principal software engineers to join us developing the future laser defence capability for the Royal Navy! We are looking for engineers with both a deep and broad range of experience in software engineering, from requirements to certification, who have taken the lead in technical implementation and delivery of complex solutions as well as supporting and mentoring other engineers in their team. We are committed to developing careers and skillsets by supporting our teams' personal development whilst ensuring that a healthy work/life balance is maintained! What we're looking for from you: You will be able to demonstrate experience and knowledge in the following areas: Strong proficiency in software programming in C++ A proven record in delivering software product on complex systems Be able to demonstrate experience and knowledge of all aspects of the Software Development Lifecycle especially software requirements and design Experience of building internal and external stakeholders relationships Ability to support and developing more junior engineers Collaborative and open approach to problem solving with strong communication skills Knowledge / interest in the following topics are considered a bonus but are not required. Windows / Linux OS lockdown Software Security and Safety requirements HMI development / design Automated Testing Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
05/12/2025
Full time
We are looking for passionate and skilled software engineers who have exceptional problem solving and critical thinking skills, analytical with high attention to detail, and self-motivated! Salary: up to £64,000 depending on experience Dynamic (hybrid) working: 5 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The Human Machine Interface (HMI) and Cyber team is looking for principal software engineers to join us developing the future laser defence capability for the Royal Navy! We are looking for engineers with both a deep and broad range of experience in software engineering, from requirements to certification, who have taken the lead in technical implementation and delivery of complex solutions as well as supporting and mentoring other engineers in their team. We are committed to developing careers and skillsets by supporting our teams' personal development whilst ensuring that a healthy work/life balance is maintained! What we're looking for from you: You will be able to demonstrate experience and knowledge in the following areas: Strong proficiency in software programming in C++ A proven record in delivering software product on complex systems Be able to demonstrate experience and knowledge of all aspects of the Software Development Lifecycle especially software requirements and design Experience of building internal and external stakeholders relationships Ability to support and developing more junior engineers Collaborative and open approach to problem solving with strong communication skills Knowledge / interest in the following topics are considered a bonus but are not required. Windows / Linux OS lockdown Software Security and Safety requirements HMI development / design Automated Testing Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title: Software Engineer / Senior Software Engineers - Linux, C++, Networking, Python (All Levels) Location: Bristol - Hybrid Type: Full-time, 12 month FTC Salary: Competitive, commensurate with experience Whether you have 18 months or 5+ years of relevant experience, if you're passionate about building high-performance systems in a dynamic environment, we'd love to hear from you. About the Role We are partnering with a well-established high-tech scale-up to find experienced Software Engineers to join their dynamic and innovative team. This is a hands-on engineering role where you'll be instrumental in the design, development, and maintenance of advanced systems and associated platforms. You'll work across planned software feature development, real-time troubleshooting, and complex systems integration. This is a great opportunity to deepen your skills in high-performance software and modern infrastructure while working in a collaborative, fast-paced environment. Key Responsibilities Develop, enhance, and maintain robust software solutions for mission-critical systems. Design and implement multithreaded C++ applications for data processing. Script tools and automation in Python to improve system workflows. Integrate software with diverse hardware and networked systems. Troubleshoot and resolve issues in real-time production environments. Collaborate across multidisciplinary teams to deliver high-quality, scalable solutions. Essential Experience 2+ years working with Linux and command-line interfaces. Strong C++ programming experience, including multithreading for data processing. Solid understanding of networking, including Ethernet protocols. Python proficiency for scripting and developing applications/tools. Experience with DevOps pipelines for building and deploying software. Familiarity with Kubernetes and containerised backend services. Desirable Knowledge of Docker for container management. What We Offer A chance to work with cutting-edge technologies on challenging, impactful projects. Opportunities for rapid professional growth and career progression. Flexible working arrangements to support work-life balance. A collaborative, inclusive culture within a fast-growing, high-tech scale-up. Please apply via the link for immediate consideration!
05/12/2025
Contractor
Job Title: Software Engineer / Senior Software Engineers - Linux, C++, Networking, Python (All Levels) Location: Bristol - Hybrid Type: Full-time, 12 month FTC Salary: Competitive, commensurate with experience Whether you have 18 months or 5+ years of relevant experience, if you're passionate about building high-performance systems in a dynamic environment, we'd love to hear from you. About the Role We are partnering with a well-established high-tech scale-up to find experienced Software Engineers to join their dynamic and innovative team. This is a hands-on engineering role where you'll be instrumental in the design, development, and maintenance of advanced systems and associated platforms. You'll work across planned software feature development, real-time troubleshooting, and complex systems integration. This is a great opportunity to deepen your skills in high-performance software and modern infrastructure while working in a collaborative, fast-paced environment. Key Responsibilities Develop, enhance, and maintain robust software solutions for mission-critical systems. Design and implement multithreaded C++ applications for data processing. Script tools and automation in Python to improve system workflows. Integrate software with diverse hardware and networked systems. Troubleshoot and resolve issues in real-time production environments. Collaborate across multidisciplinary teams to deliver high-quality, scalable solutions. Essential Experience 2+ years working with Linux and command-line interfaces. Strong C++ programming experience, including multithreading for data processing. Solid understanding of networking, including Ethernet protocols. Python proficiency for scripting and developing applications/tools. Experience with DevOps pipelines for building and deploying software. Familiarity with Kubernetes and containerised backend services. Desirable Knowledge of Docker for container management. What We Offer A chance to work with cutting-edge technologies on challenging, impactful projects. Opportunities for rapid professional growth and career progression. Flexible working arrangements to support work-life balance. A collaborative, inclusive culture within a fast-growing, high-tech scale-up. Please apply via the link for immediate consideration!
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
05/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Senior C++ Software Engineer Annual Salary: Up to £63K + 8% employer pension contribution Location: Hybrid (2 days a month on-site at either their Wellington, Bristol or Milton Keynes) Job Type: Full-time Join our client's research and development team as a senior software engineer, where you will play a pivotal role in building and maintaining releases of our core customer-facing and internal applications. This position offers the opportunity to work closely with the Product & Testing teams to bring applications to full release status, using your advanced C++ expertise to drive improvements and modernisation efforts, particularly in transitioning to AWS. Day-to-day of the role: Refine new feature requests with stakeholders to make them development-ready. Collaborate on system design and deliver high-quality software. Mentor team members, coaching them on best practices and improvements. Review pull requests and plan refactoring efforts to support the wider product strategy. Develop new features according to specification and triage and fix defects. Required Skills & Qualifications: Advanced C++ Expertise: Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications. Mentorship & Upskilling: Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing. Technical Debt Reduction: Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability. Architectural/System Design Support: Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision. Leadership Skills: Strong decision-making and influencing skills in complex technical and collaborative environments. Communication: Clear and confident communication style, both written and verbal, comfortable communicating at all levels. Agile Environment: Experience working within an agile software development environment. Desirable Experience: Experience with C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure. Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures. Project leadership experience, leading a group of software developers across multi-month projects. Benefits: Competitive salary and benefits package. Opportunities for professional growth and advancement. Modern and spacious open-plan office environments. Flexible working conditions with potential for occasional travel to support teams.
04/12/2025
Full time
Senior C++ Software Engineer Annual Salary: Up to £63K + 8% employer pension contribution Location: Hybrid (2 days a month on-site at either their Wellington, Bristol or Milton Keynes) Job Type: Full-time Join our client's research and development team as a senior software engineer, where you will play a pivotal role in building and maintaining releases of our core customer-facing and internal applications. This position offers the opportunity to work closely with the Product & Testing teams to bring applications to full release status, using your advanced C++ expertise to drive improvements and modernisation efforts, particularly in transitioning to AWS. Day-to-day of the role: Refine new feature requests with stakeholders to make them development-ready. Collaborate on system design and deliver high-quality software. Mentor team members, coaching them on best practices and improvements. Review pull requests and plan refactoring efforts to support the wider product strategy. Develop new features according to specification and triage and fix defects. Required Skills & Qualifications: Advanced C++ Expertise: Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications. Mentorship & Upskilling: Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing. Technical Debt Reduction: Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability. Architectural/System Design Support: Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision. Leadership Skills: Strong decision-making and influencing skills in complex technical and collaborative environments. Communication: Clear and confident communication style, both written and verbal, comfortable communicating at all levels. Agile Environment: Experience working within an agile software development environment. Desirable Experience: Experience with C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure. Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures. Project leadership experience, leading a group of software developers across multi-month projects. Benefits: Competitive salary and benefits package. Opportunities for professional growth and advancement. Modern and spacious open-plan office environments. Flexible working conditions with potential for occasional travel to support teams.
Senior FPGA Engineer Must have active SC Clearance. Contract duration: 6 months Hourly rate: £50-£65 per hour inside IR35 (PAYE £30-£45 per hour) Location: Bristol - hybrid 2 days per week on site. As a Senior FPGA Engineer you will be responsible for: Working with our delivery teams, supporting the outsourcing of work, assessing the credibility and completeness of our suppliers work packages As the programmes mature, increasing environment complexity, working with multi-discipline teams and our suppliers to create compliant CEMA solutions. Understanding and assessing FPGA delivery timescales and risk for our CEMA activities. A Senior FPGA Engineer with experience of working on CEMA projects Required Experience Knowledge / Experience of developing / modelling / simulating software in at least one of the following areas: RF telecommunications, waveforms, OSI model, SIGINT, EW VHDL VERILOG Experience with SDR architecture Agile development methodologies. C#, C, C++, Python and Database architecture. Desirable Experience XML Networked systems JICD Restful and/or RPC API Library agnostic code development Geospatial engines Cloud containers / Docker OPEN CPI Application/Component and Platform development Experience of Dev Ops Contact Office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
04/12/2025
Contractor
Senior FPGA Engineer Must have active SC Clearance. Contract duration: 6 months Hourly rate: £50-£65 per hour inside IR35 (PAYE £30-£45 per hour) Location: Bristol - hybrid 2 days per week on site. As a Senior FPGA Engineer you will be responsible for: Working with our delivery teams, supporting the outsourcing of work, assessing the credibility and completeness of our suppliers work packages As the programmes mature, increasing environment complexity, working with multi-discipline teams and our suppliers to create compliant CEMA solutions. Understanding and assessing FPGA delivery timescales and risk for our CEMA activities. A Senior FPGA Engineer with experience of working on CEMA projects Required Experience Knowledge / Experience of developing / modelling / simulating software in at least one of the following areas: RF telecommunications, waveforms, OSI model, SIGINT, EW VHDL VERILOG Experience with SDR architecture Agile development methodologies. C#, C, C++, Python and Database architecture. Desirable Experience XML Networked systems JICD Restful and/or RPC API Library agnostic code development Geospatial engines Cloud containers / Docker OPEN CPI Application/Component and Platform development Experience of Dev Ops Contact Office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Senior Software Engineer Bristol £60,000-£70,000 Python Rust Location: Bristol (hybrid) Salary: £60,000 - £70,000 + benefits Tech Stack: Backend: Python & Rust Frontend: Varied depending on product Cloud Systems: AWS or Azure or GCP Are you a Senior Software Engineer who wants to build technology that makes a difference?We are working with a software engineering organisation building modern applications that rely on strong fundamentals and thoughtful design. They work across multiple platforms and languages and need someone who enjoys solving non trivial engineering problems with a clear head and methodical approach. The work covers a mix of new feature development, improvements to existing systems and contributing to shared components used across several teams. Responsibilities: Building and refining product features with a focus on clarity, usability and reliable performance Investigating complex issues, including concurrency challenges and memory related faults Writing maintainable software across multiple environments and languages Designing and implementing core components that support broader product functionality Developing libraries and APIs used across different engineering groups Creating and maintaining test plans for unit integration, automated and performance testing Working in an Agile environment alongside experienced engineers Requirements for Success: Strong experience with Python and Rust with solid software engineering fundamentals Comfortable working across Linux Windows and cloud platforms Experience writing clean, reliable code and designing maintainable systems Familiarity with containers, orchestration tooling and modern deployment workflows Confident using Git based tooling and collaborative engineering processes Able to pick up new technologies quickly and approach problems logically Experience working across both new product development and existing systems We're looking for someone who thinks clearly under pressure and understands how to build systems that behave consistently. Someone who can challenge ideas constructively collaborate well and keep things moving when the pace picks up. This is ideal for an engineer who wants variety, technical depth and problems worth solving, while enjoying setting the bar for more Junior team members.The successful candidate will bring a proven track record in software development and be confident working end-to-end on complex systems. It is an excellent move for someone who wants to deepen their experience in a forward thinking team where delivery pace and engineering quality matter. Benefits: Flexible hybrid working environment with strong trust and autonomy Private healthcare Inclusive culture and genuinely collaborative engineering environment Chance to work on some of the most challenging technical problems in the UK Interested and ready to take your engineering career somewhere more meaningful? Contact or drop me a line on for a confidential chat.
04/12/2025
Full time
Senior Software Engineer Bristol £60,000-£70,000 Python Rust Location: Bristol (hybrid) Salary: £60,000 - £70,000 + benefits Tech Stack: Backend: Python & Rust Frontend: Varied depending on product Cloud Systems: AWS or Azure or GCP Are you a Senior Software Engineer who wants to build technology that makes a difference?We are working with a software engineering organisation building modern applications that rely on strong fundamentals and thoughtful design. They work across multiple platforms and languages and need someone who enjoys solving non trivial engineering problems with a clear head and methodical approach. The work covers a mix of new feature development, improvements to existing systems and contributing to shared components used across several teams. Responsibilities: Building and refining product features with a focus on clarity, usability and reliable performance Investigating complex issues, including concurrency challenges and memory related faults Writing maintainable software across multiple environments and languages Designing and implementing core components that support broader product functionality Developing libraries and APIs used across different engineering groups Creating and maintaining test plans for unit integration, automated and performance testing Working in an Agile environment alongside experienced engineers Requirements for Success: Strong experience with Python and Rust with solid software engineering fundamentals Comfortable working across Linux Windows and cloud platforms Experience writing clean, reliable code and designing maintainable systems Familiarity with containers, orchestration tooling and modern deployment workflows Confident using Git based tooling and collaborative engineering processes Able to pick up new technologies quickly and approach problems logically Experience working across both new product development and existing systems We're looking for someone who thinks clearly under pressure and understands how to build systems that behave consistently. Someone who can challenge ideas constructively collaborate well and keep things moving when the pace picks up. This is ideal for an engineer who wants variety, technical depth and problems worth solving, while enjoying setting the bar for more Junior team members.The successful candidate will bring a proven track record in software development and be confident working end-to-end on complex systems. It is an excellent move for someone who wants to deepen their experience in a forward thinking team where delivery pace and engineering quality matter. Benefits: Flexible hybrid working environment with strong trust and autonomy Private healthcare Inclusive culture and genuinely collaborative engineering environment Chance to work on some of the most challenging technical problems in the UK Interested and ready to take your engineering career somewhere more meaningful? Contact or drop me a line on for a confidential chat.
Title: Cloud Data Architect/Data Architect Location: Bristol & London- UK - Hybrid- 2 Days a Week Onsite (Client preference is Bristol, but they will consider London as well) Pay Rate/Salary: (Depends on Experience level) £55,000-£75,000 per annum Type: Permanent/Full time job Required: Eligible for UK Security Clearance (or 5+ years UK residency). Architect cloud-based data platforms and pipelines to enable our Data Engineering, Data Science and Data Exploitation teams to develop and build the solutions to deliver our client requirements. These solutions will need to integrate into the existing client infrastructure. (Azure, AWS, OCI, GCP, MOD Cloud or hybrid). Lead the design and development of cloud-based data systems (data warehouses, data lakes, streaming platforms, analytics pipelines) using appropriate cloud services and infrastructure. Lead client engagement activities to elicit technical requirements to enable solution design, architecture and infrastructure definition and lead delivery of cross skilled teams. Oversee internal and client project data architecture and data governance. Translate customer business needs and ambiguous problem statements into clear technical designs. Ensure solutions meet required Government security, governance and regulatory requirements. Lead customer workshops, solution design activities and stakeholder engagement. Lead Code Reviews, providing overview of best practice and ensure adherence to regulatory requirements. Provide architectural oversight throughout project delivery life cycles. Mentor and develop junior and mid-level team members. Contribute to thought leadership and development of our technical delivery community. Collaborating both within Techmodal and more broadly across Digital Intelligence and Client Systems to ensure alignment and growth of the Data Solutions community. Work with Business Development team to provide technical input into bids, including working with specialisms to develop machine learning, large language models and data analytic solutions. What We're Looking For You have significant domain experience building and delivering software and data capabilities, and are looking for a new challenge where you can help an ambitious business shape its delivery offerings and position itself as the go-to provider of secure data solutions in a fast, flexible and cost-effective manner. Experience architecting cloud data platforms in Defence, Government, Healthcare, Nuclear or other highly regulated sectors. Hands-on expertise implementing analytic, data science and software in various cloud and on-premises ecosystem. Many examples and stories of where things have been unsuccessful and you have had to adapt, develop a new approach to deliver the technical and project requirements and then apply lessons for your future design and architecture solutions. Strong understanding of UK Government secure data design principles, including Secure by Design. Awareness of relevant security & regulatory frameworks (NCSC, ISO 27001, NIST, GDPR). Ability to explain complex concepts to non-technical audiences. Ability to influence diverse stakeholders including senior leadership. Collaborative and inclusive mindset. Experience with developing people and sharing knowledge and expertise as well as developing training and frameworks to facilitate team development and upskilling. More specificity here would be good - eg what are we expecting them to architect within something like MODCloud, when MOD already has their data platforms (DDAP, D2S etc.). Pipelines certainly makes sense. Or are we more saying architect platforms and pipelines using Azure, AWS etc.?
03/12/2025
Full time
Title: Cloud Data Architect/Data Architect Location: Bristol & London- UK - Hybrid- 2 Days a Week Onsite (Client preference is Bristol, but they will consider London as well) Pay Rate/Salary: (Depends on Experience level) £55,000-£75,000 per annum Type: Permanent/Full time job Required: Eligible for UK Security Clearance (or 5+ years UK residency). Architect cloud-based data platforms and pipelines to enable our Data Engineering, Data Science and Data Exploitation teams to develop and build the solutions to deliver our client requirements. These solutions will need to integrate into the existing client infrastructure. (Azure, AWS, OCI, GCP, MOD Cloud or hybrid). Lead the design and development of cloud-based data systems (data warehouses, data lakes, streaming platforms, analytics pipelines) using appropriate cloud services and infrastructure. Lead client engagement activities to elicit technical requirements to enable solution design, architecture and infrastructure definition and lead delivery of cross skilled teams. Oversee internal and client project data architecture and data governance. Translate customer business needs and ambiguous problem statements into clear technical designs. Ensure solutions meet required Government security, governance and regulatory requirements. Lead customer workshops, solution design activities and stakeholder engagement. Lead Code Reviews, providing overview of best practice and ensure adherence to regulatory requirements. Provide architectural oversight throughout project delivery life cycles. Mentor and develop junior and mid-level team members. Contribute to thought leadership and development of our technical delivery community. Collaborating both within Techmodal and more broadly across Digital Intelligence and Client Systems to ensure alignment and growth of the Data Solutions community. Work with Business Development team to provide technical input into bids, including working with specialisms to develop machine learning, large language models and data analytic solutions. What We're Looking For You have significant domain experience building and delivering software and data capabilities, and are looking for a new challenge where you can help an ambitious business shape its delivery offerings and position itself as the go-to provider of secure data solutions in a fast, flexible and cost-effective manner. Experience architecting cloud data platforms in Defence, Government, Healthcare, Nuclear or other highly regulated sectors. Hands-on expertise implementing analytic, data science and software in various cloud and on-premises ecosystem. Many examples and stories of where things have been unsuccessful and you have had to adapt, develop a new approach to deliver the technical and project requirements and then apply lessons for your future design and architecture solutions. Strong understanding of UK Government secure data design principles, including Secure by Design. Awareness of relevant security & regulatory frameworks (NCSC, ISO 27001, NIST, GDPR). Ability to explain complex concepts to non-technical audiences. Ability to influence diverse stakeholders including senior leadership. Collaborative and inclusive mindset. Experience with developing people and sharing knowledge and expertise as well as developing training and frameworks to facilitate team development and upskilling. More specificity here would be good - eg what are we expecting them to architect within something like MODCloud, when MOD already has their data platforms (DDAP, D2S etc.). Pipelines certainly makes sense. Or are we more saying architect platforms and pipelines using Azure, AWS etc.?
Title: Senior Software Developer Salary : Up to £65,000 D.O.E Location: Bristol (Hybrid) I'm supporting a rapidly scaling Bristol-based tech company that's building cutting-edge software for IoT devices, helping create safer, healthier, more connected homes. With around 90% of their work focused on the social housing sector, this is a genuine tech-for-good opportunity where the code you write will have a real, positive impact on people's lives. As they continue to scale and plan to double the development team over the next 12 months, they're looking for a Senior Software Developer who can hit the ground running and add value from day one. You'll be part of a collaborative, growing engineering function where your ideas and expertise will genuinely shape the product. Tech Stack/Skills We're Looking For: TypeScript JavaScript MySQL Front End experience (framework of your choice!) Benefits Include: Salary up to £65,000 Annual bonus Generous home office/tech budget Free parking Hybrid working And more! If you want to join a mission-driven scale-up where your work directly improves living conditions for thousands, this is the perfect role! Please apply to this role with your updated CV
03/12/2025
Full time
Title: Senior Software Developer Salary : Up to £65,000 D.O.E Location: Bristol (Hybrid) I'm supporting a rapidly scaling Bristol-based tech company that's building cutting-edge software for IoT devices, helping create safer, healthier, more connected homes. With around 90% of their work focused on the social housing sector, this is a genuine tech-for-good opportunity where the code you write will have a real, positive impact on people's lives. As they continue to scale and plan to double the development team over the next 12 months, they're looking for a Senior Software Developer who can hit the ground running and add value from day one. You'll be part of a collaborative, growing engineering function where your ideas and expertise will genuinely shape the product. Tech Stack/Skills We're Looking For: TypeScript JavaScript MySQL Front End experience (framework of your choice!) Benefits Include: Salary up to £65,000 Annual bonus Generous home office/tech budget Free parking Hybrid working And more! If you want to join a mission-driven scale-up where your work directly improves living conditions for thousands, this is the perfect role! Please apply to this role with your updated CV
ARM (Advanced Resource Managers)
Bristol, Somerset
SC Cleared Senior APEX Developer 6 months Hybrid - Bristol OR Leicester 2 Days per week £425-525 per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. *Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance* You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex Server Side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops/reviews/stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/12/2025
Contractor
SC Cleared Senior APEX Developer 6 months Hybrid - Bristol OR Leicester 2 Days per week £425-525 per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. *Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance* You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex Server Side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops/reviews/stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Cyber Security Architect £Up to £120,000 GBP 10% Bonus Hybrid WORKING Location: London; Belfast; Derry; Edinburgh; Glasgow; Leeds; Manchester; Liverpool; Bristol; Bournemouth; Brighton; Plymouth; Southampton; Newcastle; Sunderland; Norwich; Birmingham, Manchester, North West - United Kingdom Type: Permanent Senior Cyber Security Architect Location: Remote (UK-Based) Type: Permanent Salary: Up to £120,000 + Bonus We are working with one of the top Digital Transformation practices in the UK - recognised as a Times Top 100 Company for 7 years in a row. They are seeking an experienced Senior Cyber Security Architect to join their award-winning team and help deliver secure, large-scale digital transformation programmes across Healthcare, Defence, and the Public Sector. The role involves shaping and implementing Cyber Security best practices across cloud-based solutions and guiding teams to ensure secure software delivery from design to deployment. You will have the opportunity to: Work with Agile delivery teams to embed strong Cyber Security practices throughout the development lifecycle. Lead and mentor a small team of Cyber Security Engineers. Design and deliver secure cloud architectures and solutions. Ensure compliance with key security standards and regulations (NCSC, ISO, NIST, GDPR, etc.). Support Continuous Security, CI/CD, and DevSecOps processes. Key Requirements: Proven experience designing and implementing secure cloud solutions. Strong understanding of application and infrastructure architecture. Background in network and web application security (OSI, TCP/IP, OWASP, PKI, TLS). Knowledge of governance, risk, and compliance practices. Relevant certifications (OSCP, CREST, TIGER, etc.) are beneficial. Benefits Include: Up to £120,000 base salary + performance bonus Healthcare and dental insurance Pension scheme Minimum 33 days annual leave Flexible working and hybrid options Regular promotion cycles and annual salary reviews Access to internal training and professional development programmes If you are an experienced Cyber Security professional looking to make an impact on nationally significant projects, this is an excellent opportunity to join a leading organisation driving innovation across critical sectors. Apply now or reach out to Aaron O'Neill LinkedIn to learn more. Reference: AMC/AON/KainosCyberSec JBRP1_UKTJ
02/12/2025
Full time
Senior Cyber Security Architect £Up to £120,000 GBP 10% Bonus Hybrid WORKING Location: London; Belfast; Derry; Edinburgh; Glasgow; Leeds; Manchester; Liverpool; Bristol; Bournemouth; Brighton; Plymouth; Southampton; Newcastle; Sunderland; Norwich; Birmingham, Manchester, North West - United Kingdom Type: Permanent Senior Cyber Security Architect Location: Remote (UK-Based) Type: Permanent Salary: Up to £120,000 + Bonus We are working with one of the top Digital Transformation practices in the UK - recognised as a Times Top 100 Company for 7 years in a row. They are seeking an experienced Senior Cyber Security Architect to join their award-winning team and help deliver secure, large-scale digital transformation programmes across Healthcare, Defence, and the Public Sector. The role involves shaping and implementing Cyber Security best practices across cloud-based solutions and guiding teams to ensure secure software delivery from design to deployment. You will have the opportunity to: Work with Agile delivery teams to embed strong Cyber Security practices throughout the development lifecycle. Lead and mentor a small team of Cyber Security Engineers. Design and deliver secure cloud architectures and solutions. Ensure compliance with key security standards and regulations (NCSC, ISO, NIST, GDPR, etc.). Support Continuous Security, CI/CD, and DevSecOps processes. Key Requirements: Proven experience designing and implementing secure cloud solutions. Strong understanding of application and infrastructure architecture. Background in network and web application security (OSI, TCP/IP, OWASP, PKI, TLS). Knowledge of governance, risk, and compliance practices. Relevant certifications (OSCP, CREST, TIGER, etc.) are beneficial. Benefits Include: Up to £120,000 base salary + performance bonus Healthcare and dental insurance Pension scheme Minimum 33 days annual leave Flexible working and hybrid options Regular promotion cycles and annual salary reviews Access to internal training and professional development programmes If you are an experienced Cyber Security professional looking to make an impact on nationally significant projects, this is an excellent opportunity to join a leading organisation driving innovation across critical sectors. Apply now or reach out to Aaron O'Neill LinkedIn to learn more. Reference: AMC/AON/KainosCyberSec JBRP1_UKTJ
SC Cleared Senior APEX Developer 6 Months Hybrid - Bristol OR Leicester 2 Days per week (Apply online only) per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex server-side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops / reviews / stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
01/12/2025
Contractor
SC Cleared Senior APEX Developer 6 Months Hybrid - Bristol OR Leicester 2 Days per week (Apply online only) per day (Inside IR35) My client in the defence sector are looking for an SC Cleared Senior APEX Developer to join their fast paced team on an initial 6 month contract. Please Note - Due to the nature of the role and the industry, the selected MUST HAVE Active SC Clearance You'll join the Digital Solutions Team, as a software developer, playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. Requirements- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience required- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex server-side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops / reviews / stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
