4 jobs found

A rapidly expanding company based in Twyford is looking for a Scheduler to join their team on a temporary contract for a minimum of 3 months. This role involves managing service tickets, aligning engineers and availability of parts with customer needs, and ensuring a timely resolution. This is a vital position in the Service Desk team as it acts as a central point of communication between clients and engineers. Main Duties: Schedule and assign service requests to appropriate engineers. Monitor ticket queues and ensure timely response. Communicate with clients to confirm service appointments and updates. Coordinate with the Engineering team to balance workload. Ensure parts are readily available. Requirements: Strong organisational skills with meticulous attention to detail. Excellent communication and customer service skills. Knowledge of a Scheduling ticketing system is advantageous. Ability to work in a fast-paced environment and prioritize tasks effectively.

Junior Scheduler / Junior Helpdesk Coordinator £25,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym DiscountOffice Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. Are you highly organised individual passionate about Technology, IT or Engineering looking for the opportunity to progress your career, further yourself through fantastic training all whilst retaining a great work life balance?This is a rare and genuinely exciting opportunity to propel your career in a growing specialist that will invest in your experience and career where you will play a pivotal role in the success of the team.This company have been established for over 20 years, and strive to provide a first in class service, they have a low staff turnover and a great close knit team culture and are now looking to expand.This role will suit a highly organised individual passionate about Technology, IT or Engineering looking for the opportunity to progress your career, further yourself through fantastic training all whilst retaining a great work life balance. The Role: Supporting Field Engineers, Customers and Technical Support staff Managing customer expectations to deliver a brilliant service Office and home based, 9am-5pm with lots of training The Person: Highly organised Reference Number: 261786 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates

SAP Security Analyst Salary- circa £45,000 depending upon skills and experience? Location: Lincoln / Huntingdon Permanent - full time (37 hours per week) Anglian water uses SAP as its core central ERP system. It holds critical data relating to finance, assets, customers and business processes. It is the heart of our IT business landscape and underpins the business operations. Protecting this data from fraud, cyber-attack and misuse is a top priority for the business. The availability and integrity of information is vital to our water operations, as well as our customer and support services.? What will you be doing?? The purpose of this role is to ensure that the risk of fraud and misuse of data held in SAP is minimised and is managed appropriately through the design, build and provisioning of appropriate access that fully meets the needs of our customers. You will work with outsourced IT specialists, project teams and AW business managers to?analyse & understand the risks associated?with their area of the business then design and develop SAP Security authorisation concepts based on SAP best practice and business policies. Review project/change documents. Analyse & understand the risks associated with application security exposures and provide solutions to eliminate or reduce these exposures.?Ensure projects deliver solutions that will fit into the business-as-usual process without adding more risk? Liaise with?internal/external?auditors?to provide necessary information during audits.? This role would also be expected to work on the continuous improvement of SAP security support processes. Key responsibilities include:? Perform a review all access requests to identify risks and feed back to the training team scheduler or requestors when these requests will give users risks that are not currently controlled Ensure correct approvals are provided before access is provisioned and ensure these are kept as evidence for internal and external auditors on the User Provisioning Process. Provide expert advice to SAP training team, business managers and projects around SAP Security user provisioning processes to ensure that security risks are reduced. Provisioning SAP access for business users after completion of training Provide least risk access to our 3rd party partners to ensure risks are kept to a minimum, working with them to provide the correct access for projects and system refreshes etc Administrator for all the SAP systems in Anglian Water's landscape, ensuring that the correct access is provided according to the system and the data contained in each Responsible for the CUA (Central User Administrator) system, this system enables efficient account creation and password resets to all the connected SAP systems . What do you need? Experience in a similar role is preferred Experience of ECC 6, SAP Gateway, Fiori, S4 Hana, Portals, CUA, GRC SAP ADM900 - SAP System Security Fundamentals SAP ADM920 - SAP Identity Management SAP ADM940 - AS ABAP - Authorisation Concept SAPEPE - Fundamentals' (Portal) WCHGRC Overview SAP GRC Ideally would have experience of the following technology:? Service Now?or other on-line service desk systems? Microsoft applications?Excel, Word?or?Access databases? With the above experience in line with our Company Behaviours, we'll need you to 'Build Trust' with those you will work with, 'Do the Right Thing'. What benefits do we offer?? Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise?all of?the great work that they do. Some of our benefits include:? Bonus scheme? Private health care? Competitive pension scheme? 26 days annual leave rising with length of service? Flexible benefits to support your wellbeing? Flexible working (dependent on your role)? Plus?lots more!? We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.? If you are offered a job with us, you'll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.? Working Location The challenges of the pandemic have allowed us to accelerate our AMP7 plans to adopt a more agile workforce. We recognise that work has become a thing we do, rather than a place we go so we're open to remote working as part of the team so don't feel this is a barrier to applying. That said, we'd like you to be comfortable in travelling into our main campus sites at either Lincoln or Huntingdon on occasion.? Closing date: 27/10/2021