We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
28/10/2025
Part time
We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Cottsway Housing Association
Witney, Oxfordshire, UK
Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire.
We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers.
We’re seeking a highly skilled Business Systems Developer to provide vital support to our IT & Projects Team.
The ideal candidate will have excellent programming and analytical skills, with the ability to design, implement, and maintain data-driven solutions that enhance existing systems and align with organisational objectives.
Key responsibilities will include developing and implementing solutions for self-service data access and reporting capabilities across the organisation, designing and maintaining systems and automations that improve business processes, and providing technical support and training for end-users and technical teams.
Requirements:
Proficiency in SQL, Python, and JavaScript (or other object-oriented programming language)
Experience with data warehousing, ETL processes, or advanced reporting tools
Strong understanding of business process automation and systems integration including API’s, REST, and Graph
Familiarity with cloud services such as Azure Functions and Azure Application services
Analytical skills and a structured approach to problem-solving
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Supportive and inclusive work environment
Flexible working arrangements
For more information, please contact Matt Batchelor, Head of IT & Projects on 01993 890093.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
Benefits include 25 days annual leave (rising to 28 days after 2 years’ service), a pension scheme with a generous employer contribution of up to 10%, discounted gym and swim membership, and access to an Employee Assistance Programme. Additional benefits include electric vehicle lease scheme and Costco membership after completion of probation period.
Interviews will be two stages: an initial technical interview over Teams, and a face to face interview at our office for the final stage.
Advert appears: 14 January 2025
Closing date: 28 January 2025
Interview date: 5 February 2025
14/01/2025
Full time
Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire.
We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers.
We’re seeking a highly skilled Business Systems Developer to provide vital support to our IT & Projects Team.
The ideal candidate will have excellent programming and analytical skills, with the ability to design, implement, and maintain data-driven solutions that enhance existing systems and align with organisational objectives.
Key responsibilities will include developing and implementing solutions for self-service data access and reporting capabilities across the organisation, designing and maintaining systems and automations that improve business processes, and providing technical support and training for end-users and technical teams.
Requirements:
Proficiency in SQL, Python, and JavaScript (or other object-oriented programming language)
Experience with data warehousing, ETL processes, or advanced reporting tools
Strong understanding of business process automation and systems integration including API’s, REST, and Graph
Familiarity with cloud services such as Azure Functions and Azure Application services
Analytical skills and a structured approach to problem-solving
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Supportive and inclusive work environment
Flexible working arrangements
For more information, please contact Matt Batchelor, Head of IT & Projects on 01993 890093.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
Benefits include 25 days annual leave (rising to 28 days after 2 years’ service), a pension scheme with a generous employer contribution of up to 10%, discounted gym and swim membership, and access to an Employee Assistance Programme. Additional benefits include electric vehicle lease scheme and Costco membership after completion of probation period.
Interviews will be two stages: an initial technical interview over Teams, and a face to face interview at our office for the final stage.
Advert appears: 14 January 2025
Closing date: 28 January 2025
Interview date: 5 February 2025
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months!
At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.
Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.
About the role
At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures.
As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions.
As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.
About You
Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc)
Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework.
In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs.
Understanding of data, domain-driven design, integration, and the importance of data to an organisation.
Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions.
Exemplary written and verbal communication skills
Ability to present technical solutions to non-technical audiences in an effective manner
Ability to build and maintain strong working relationships with internal stakeholders and external partners
Experience in a variety of requirement gathering techniques
Excellent business process and architectural modelling skills
Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector
Experience of providing solutions for cloud, on-premise and hybrid applications
An appetite for challenging existing practices in an effective and supportive manner
Ability to work effectively in a rapidly evolving business environment
Flexible approach to all situations
Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body
Ideally, experience of migrating from package solutions (Oracle Siebel)
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation.
As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.
Our commitment
Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment.
Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy.
09/09/2024
Contractor
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months!
At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.
Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.
About the role
At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures.
As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions.
As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.
About You
Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc)
Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework.
In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs.
Understanding of data, domain-driven design, integration, and the importance of data to an organisation.
Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions.
Exemplary written and verbal communication skills
Ability to present technical solutions to non-technical audiences in an effective manner
Ability to build and maintain strong working relationships with internal stakeholders and external partners
Experience in a variety of requirement gathering techniques
Excellent business process and architectural modelling skills
Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector
Experience of providing solutions for cloud, on-premise and hybrid applications
An appetite for challenging existing practices in an effective and supportive manner
Ability to work effectively in a rapidly evolving business environment
Flexible approach to all situations
Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body
Ideally, experience of migrating from package solutions (Oracle Siebel)
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation.
As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.
Our commitment
Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment.
Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy.
Senior Digital Trading Manager Location: Nottinghamshire (Hybrid Working) Salary: £55,000 - £65,000 + Benefits Premium & Luxury Retail We're working with a large UK retail brand that's redefining the future of omnichannel retail through digital innovation, exceptional customer experiences, and a portfolio of high-performing premium and luxury brands. This is a business that's fearless in its ambition; continually evolving and investing in digital to become one of the most admired retail groups in the world. The Senior Digital Trading Manager will play a pivotal role in driving digital performance across the luxury division. Reporting to the Head of Digital Trading, you'll lead a talented team, own the trading strategy, and deliver commercial success through exceptional site performance, campaign planning, and conversion optimisation. This is a dynamic, fast-paced environment where you'll have the opportunity to shape trading strategy, build best practice, and influence senior stakeholders across multiple teams - including marketing, UX, and product. Key Responsibilities: Own the digital trading strategy across the luxury division, delivering on sales, profit, and growth targets. Lead, inspire, and develop a team of Digital Trading professionals. Deliver accurate forecasting, reporting, and insight to drive commercial performance. Manage and optimise the digital trading calendar, ensuring flawless execution of campaigns and promotions. Partner with marketing to align trading activity with digital channels, including SEO, PPC, and Paid Social. Use data and analytics to inform decision-making and continuously enhance the customer journey. Represent digital trading across the wider business, promoting collaboration and innovation. About You: 5+ years' experience in digital trading or eCommerce leadership, ideally within retail or consumer brands. Highly analytical, commercially focused, and confident working with trading data and KPIs. Experienced user of Google Analytics, Contentsquare, and Excel. A proven leader with strong communication and stakeholder management skills. Proactive, innovative, and adaptable - thrives in a fast-moving environment. This is an exciting opportunity for a Senior Digital Trading Manager to make a real impact within a large, ambitious UK retail group that's transforming the digital landscape. Apply now via Zachary Daniels Retail Recruitment to take your next fearless step in digital leadership. BBBH34833 JBRP1_UKTJ
07/12/2025
Full time
Senior Digital Trading Manager Location: Nottinghamshire (Hybrid Working) Salary: £55,000 - £65,000 + Benefits Premium & Luxury Retail We're working with a large UK retail brand that's redefining the future of omnichannel retail through digital innovation, exceptional customer experiences, and a portfolio of high-performing premium and luxury brands. This is a business that's fearless in its ambition; continually evolving and investing in digital to become one of the most admired retail groups in the world. The Senior Digital Trading Manager will play a pivotal role in driving digital performance across the luxury division. Reporting to the Head of Digital Trading, you'll lead a talented team, own the trading strategy, and deliver commercial success through exceptional site performance, campaign planning, and conversion optimisation. This is a dynamic, fast-paced environment where you'll have the opportunity to shape trading strategy, build best practice, and influence senior stakeholders across multiple teams - including marketing, UX, and product. Key Responsibilities: Own the digital trading strategy across the luxury division, delivering on sales, profit, and growth targets. Lead, inspire, and develop a team of Digital Trading professionals. Deliver accurate forecasting, reporting, and insight to drive commercial performance. Manage and optimise the digital trading calendar, ensuring flawless execution of campaigns and promotions. Partner with marketing to align trading activity with digital channels, including SEO, PPC, and Paid Social. Use data and analytics to inform decision-making and continuously enhance the customer journey. Represent digital trading across the wider business, promoting collaboration and innovation. About You: 5+ years' experience in digital trading or eCommerce leadership, ideally within retail or consumer brands. Highly analytical, commercially focused, and confident working with trading data and KPIs. Experienced user of Google Analytics, Contentsquare, and Excel. A proven leader with strong communication and stakeholder management skills. Proactive, innovative, and adaptable - thrives in a fast-moving environment. This is an exciting opportunity for a Senior Digital Trading Manager to make a real impact within a large, ambitious UK retail group that's transforming the digital landscape. Apply now via Zachary Daniels Retail Recruitment to take your next fearless step in digital leadership. BBBH34833 JBRP1_UKTJ
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
07/12/2025
Full time
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
07/12/2025
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Lead Developer to move towards Head of Development role - Hybrid 3-4 days in office per week A fantastic opportunity has arisen for a skilled Senior / Lead Web Developer to take ownership of complex web projects, guide junior team members, and play a key role in shaping the future of a growing digital team within this client. This role is ideal for an experienced developer who enjoys combining hands on coding with leadership, problem solving, and forward thinking technical strategy. The Role: You will be responsible for building high performing, visually engaging, and user focused web solutions from concept through to delivery. In addition to being hands on in a technical capacity, you willsupport and mentor a small team ofdevelopers, with a clear and structured progression planto progress into a Head of Development position. Key responsibilities: Develop and maintain responsive websites and web applications using modern technologies and frameworks. Implement secure, scalable back-end systems and integrations. Optimise performance, accessibility, and SEO. Lead on code reviews, best practice, and continuous improvement. Translate briefs and requirements into functional, elegant, and efficient digital solutions. Oversee multiple development projects, ensuring deadlines and standards are met. Work collaboratively with wider teams to ensure cohesive delivery. Stay current with emerging technologies and industry trends. We need you to have: Minimum 5 years commercial experience in web development. Advanced knowledge of HTML, CSS, JavaScript (and frameworks such as Angular or React). Strong back-end development skills with PHP or Node.js, plus database experience (MySQL or similar). Proven experience developing bespoke WordPress themes and plugins. Strong understanding of object-oriented programming principles. Excellent problem-solving, communication, and organisational skills. Experience mentoring or leading developers is highly desirable. Strategic thinker who can contribute to technical planning and growth. This is a senior position with the plan being for you to progressinto a Head of Development role. You will help define best practices, influence technology choices, and contribute to long term team and technical strategy. Apply now for immediate consideration! JBRP1_UKTJ
07/12/2025
Full time
Lead Developer to move towards Head of Development role - Hybrid 3-4 days in office per week A fantastic opportunity has arisen for a skilled Senior / Lead Web Developer to take ownership of complex web projects, guide junior team members, and play a key role in shaping the future of a growing digital team within this client. This role is ideal for an experienced developer who enjoys combining hands on coding with leadership, problem solving, and forward thinking technical strategy. The Role: You will be responsible for building high performing, visually engaging, and user focused web solutions from concept through to delivery. In addition to being hands on in a technical capacity, you willsupport and mentor a small team ofdevelopers, with a clear and structured progression planto progress into a Head of Development position. Key responsibilities: Develop and maintain responsive websites and web applications using modern technologies and frameworks. Implement secure, scalable back-end systems and integrations. Optimise performance, accessibility, and SEO. Lead on code reviews, best practice, and continuous improvement. Translate briefs and requirements into functional, elegant, and efficient digital solutions. Oversee multiple development projects, ensuring deadlines and standards are met. Work collaboratively with wider teams to ensure cohesive delivery. Stay current with emerging technologies and industry trends. We need you to have: Minimum 5 years commercial experience in web development. Advanced knowledge of HTML, CSS, JavaScript (and frameworks such as Angular or React). Strong back-end development skills with PHP or Node.js, plus database experience (MySQL or similar). Proven experience developing bespoke WordPress themes and plugins. Strong understanding of object-oriented programming principles. Excellent problem-solving, communication, and organisational skills. Experience mentoring or leading developers is highly desirable. Strategic thinker who can contribute to technical planning and growth. This is a senior position with the plan being for you to progressinto a Head of Development role. You will help define best practices, influence technology choices, and contribute to long term team and technical strategy. Apply now for immediate consideration! JBRP1_UKTJ
Head of Platform Hybrid £75-85k IaC, AWS, Cloud, Linux, Kubernetes, Python, Go, TypeScript, Terraform, Ansible, Git, PostgreSQL, MongoDB, Internet Tech This exciting and established client is looking to add a Head of Platform to their development team based in Penrith. The successful candidate will have proven experience in a similar role, with extensive hands-on expertise in Infrastructure as Code (IaC) for managing networks and systems. You will have a track record of enhancing deployment practices, strengthening infrastructure capabilities, and improving operational resilience. This role also includes line-management responsibilities. Core skills required: Excellent experience with IaC in a multi-region cloud environment using Terraform, Ansible or OpenTofu Strong experience with Linux-based operating systems Proficiency in at least one coding language such as Go, Python or TypeScript Solid experience with data storage systems including PostgreSQL, MongoDB, Elasticsearch and Redis Experience running a data-warehousing solution and a customer data platform Hands-on knowledge of core internet technologies (TCP, HTTP, DNS, etc.) Experience managing a small team Experience with AWS is desirable This is an excellent opportunity for a Head of Platform looking for an organisation that will support them in reaching their full potential through training, development opportunities and the chance to demonstrate excellent leadership. You will play a key role in ensuring the organisations digital infrastructure remains robust, scalable and resilient. They offer fantastic benefits including bonus, pension, life insurance, share options, flexible working and more. IaC, AWS, Cloud, Linux, Kubernetes, Python, Go, TypeScript, Terraform, Ansible, Git, PostgreSQL, MongoDB, Internet Tech Send your CV to Alex If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
07/12/2025
Full time
Head of Platform Hybrid £75-85k IaC, AWS, Cloud, Linux, Kubernetes, Python, Go, TypeScript, Terraform, Ansible, Git, PostgreSQL, MongoDB, Internet Tech This exciting and established client is looking to add a Head of Platform to their development team based in Penrith. The successful candidate will have proven experience in a similar role, with extensive hands-on expertise in Infrastructure as Code (IaC) for managing networks and systems. You will have a track record of enhancing deployment practices, strengthening infrastructure capabilities, and improving operational resilience. This role also includes line-management responsibilities. Core skills required: Excellent experience with IaC in a multi-region cloud environment using Terraform, Ansible or OpenTofu Strong experience with Linux-based operating systems Proficiency in at least one coding language such as Go, Python or TypeScript Solid experience with data storage systems including PostgreSQL, MongoDB, Elasticsearch and Redis Experience running a data-warehousing solution and a customer data platform Hands-on knowledge of core internet technologies (TCP, HTTP, DNS, etc.) Experience managing a small team Experience with AWS is desirable This is an excellent opportunity for a Head of Platform looking for an organisation that will support them in reaching their full potential through training, development opportunities and the chance to demonstrate excellent leadership. You will play a key role in ensuring the organisations digital infrastructure remains robust, scalable and resilient. They offer fantastic benefits including bonus, pension, life insurance, share options, flexible working and more. IaC, AWS, Cloud, Linux, Kubernetes, Python, Go, TypeScript, Terraform, Ansible, Git, PostgreSQL, MongoDB, Internet Tech Send your CV to Alex If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Technical Integration Lead/ Architect (SAP BTP) Reading based - four days per week on site £75-85,000 + 15 % bonus My client, a leading global manufacturing business based in Berkshire are actively looking for a Technical Integration Lead, to join their team. This is a newly created position and within this role you will take the lead on all things integration, across both SAP and Non-SAP systems. Working closely with external partners you will develop and continue to drive key integrations and head up SAP migrations for the business. Key Responsibilities: Lead integration and automation projects across SAP and non-SAP systems (e.g., S/4HANA, ECC, Sales Cloud, Workday). Define integration strategies and drive data migration and interface development. Collaborate with stakeholders to deliver scalable solutions aligned with best practices in security, monitoring, and CI/CD. Provide technical leadership, perform code reviews, and mentor development teams. Document technical designs and solution architecture. Qualifications & Experiences Required: 8+ years of overall SAP experience, with at least 5 + years in SAP BTP architecture and development. Deep expertise in SAP Integration Suite, including Cloud Integration and API Management. Proficient in SAP Build Process Automation and application development using SAP BTP tools (CAP, RAP, UI5, Node.js, Java). Strong hands-on experience with CI-DS and SAP BODS for data integration and transformation. Experience integrating with S/4HANA, ECC, and cloud-based SaaS solutions. Familiarity with ABAP (enhancements, function modules, OData services) is a strong advantage. Solid understanding of cloud architecture, security concepts, and DevOps practices in SAP environments. Strong analytical, problem-solving, and communication skills. For more details, please reach out to Mary Pearson on - . Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
07/12/2025
Full time
Technical Integration Lead/ Architect (SAP BTP) Reading based - four days per week on site £75-85,000 + 15 % bonus My client, a leading global manufacturing business based in Berkshire are actively looking for a Technical Integration Lead, to join their team. This is a newly created position and within this role you will take the lead on all things integration, across both SAP and Non-SAP systems. Working closely with external partners you will develop and continue to drive key integrations and head up SAP migrations for the business. Key Responsibilities: Lead integration and automation projects across SAP and non-SAP systems (e.g., S/4HANA, ECC, Sales Cloud, Workday). Define integration strategies and drive data migration and interface development. Collaborate with stakeholders to deliver scalable solutions aligned with best practices in security, monitoring, and CI/CD. Provide technical leadership, perform code reviews, and mentor development teams. Document technical designs and solution architecture. Qualifications & Experiences Required: 8+ years of overall SAP experience, with at least 5 + years in SAP BTP architecture and development. Deep expertise in SAP Integration Suite, including Cloud Integration and API Management. Proficient in SAP Build Process Automation and application development using SAP BTP tools (CAP, RAP, UI5, Node.js, Java). Strong hands-on experience with CI-DS and SAP BODS for data integration and transformation. Experience integrating with S/4HANA, ECC, and cloud-based SaaS solutions. Familiarity with ABAP (enhancements, function modules, OData services) is a strong advantage. Solid understanding of cloud architecture, security concepts, and DevOps practices in SAP environments. Strong analytical, problem-solving, and communication skills. For more details, please reach out to Mary Pearson on - . Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ
We are seeking an ICT Application Project Manager for a respected charity providing education, care, and employment opportunities for people with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will be proficient in MS Power BI for data visualisation and reporting, experienced in building and maintaining data staging environments and implementing caching strategies to improve performance. With strong customer facing skills, you will bring leadership, analytical, and communication skills coupled with a solid understanding of GDPR and data security. A formal Project Management qualification (or equivalent experience) is desirable. A full UK driving licence and access to a vehicle is required as this role is set across three sites. This is a hybrid role, 37.5 hours a week. Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C s, Disclaimer and Privacy Policy found on our website.
06/12/2025
Full time
We are seeking an ICT Application Project Manager for a respected charity providing education, care, and employment opportunities for people with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will be proficient in MS Power BI for data visualisation and reporting, experienced in building and maintaining data staging environments and implementing caching strategies to improve performance. With strong customer facing skills, you will bring leadership, analytical, and communication skills coupled with a solid understanding of GDPR and data security. A formal Project Management qualification (or equivalent experience) is desirable. A full UK driving licence and access to a vehicle is required as this role is set across three sites. This is a hybrid role, 37.5 hours a week. Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C s, Disclaimer and Privacy Policy found on our website.
Business Development ManagerLocation: Dartford Hours of Work: Monday to Friday 8am to 5pm Job Purpose To support company growth, my client requires a Business Development Manager to operate from their Dartford head office, to identify and secure new business sales through targeted sale strategies. Key Responsibilities: Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach. Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction. Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets. Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities. Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement. Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance. Qualifications: Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector. Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels. Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements. Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively. Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Knowledge: Strong understanding of sales and marketing principles and best practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms. Working knowledge of the M&E and Facilities Management sector (desirable). Experience with tender preparation and submission processes. Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising). Experience working with data and generating insightful reports. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, meeting deadlines and exceeding expectations. Personal Qualities: Highly motivated and results-oriented, with a strong work ethic. Excellent time management and organisational skills. Ability to thrive in a fast-paced environment and prioritise effectively. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and accuracy. Ability to build and maintain strong relationships with clients and colleagues. A strong commitment to continuous learning and development. JBRP1_UKTJ
06/12/2025
Full time
Business Development ManagerLocation: Dartford Hours of Work: Monday to Friday 8am to 5pm Job Purpose To support company growth, my client requires a Business Development Manager to operate from their Dartford head office, to identify and secure new business sales through targeted sale strategies. Key Responsibilities: Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach. Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction. Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets. Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities. Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement. Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance. Qualifications: Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector. Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels. Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements. Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively. Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Knowledge: Strong understanding of sales and marketing principles and best practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms. Working knowledge of the M&E and Facilities Management sector (desirable). Experience with tender preparation and submission processes. Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising). Experience working with data and generating insightful reports. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, meeting deadlines and exceeding expectations. Personal Qualities: Highly motivated and results-oriented, with a strong work ethic. Excellent time management and organisational skills. Ability to thrive in a fast-paced environment and prioritise effectively. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and accuracy. Ability to build and maintain strong relationships with clients and colleagues. A strong commitment to continuous learning and development. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Role: Head of Technology and CybersecurityLocation: Doncaster (Hybrid 2/3 split)Salary: Up to £108,000 + £8,000 Car AllowanceType: Permanent, Full-TimeSummary: We are looking to hire a Head of Technology and Cybersecurity who will lead and manage the design, build, operation, support, and security of a company's technology and information systems. This role oversees Service Delivery, Technical Services, Information Systems, and Cybersecurity, as well as the solutions and systems architecture team. Working closely with the IT Director and senior IT leaders, the Head of Technology & Cybersecurity supports growth through effective use of people, processes, and technology-driven solutions. This position will also manage strategic partners, such as their MSP and Consultancies as well as leading a technical team of around 15 people. They have a significant program of work through 2026 and 2027 and some major projects currently underway. We are looking for someone with strong organisation skills who can approach these in a structured way, prioritizing the workload of the team members Key Responsibilities: Act as a subject matter expert, providing guidance across the function and wider organisation. Ensure services are delivered in line with agreed SLAs and KPIs. Develop, maintain, and oversee company policies and guidance. Design and direct network safeguards to reduce security risks. Regularly review technical efficiency and implement improvements. Lead development and implementation of disaster recovery policies. Direct the creation of high-level and detailed technical designs. Chair the Technical Design Authority (TDA) and present as required. Manage and develop Solution and Security Architects. Ensure compliance and governance requirements are met. Develop and implement strategies to minimise cyber-attack risks. Oversee operational aspects of Business Systems. Stakeholder Management: Will maintain strong relationships with Regional Business Management Teams and Central Service Heads of Function. Will expect to spend an average of 20% of time within Regional, Sales and Site offices. Will deputise for the Group IT Director as and when required. People Management Responsibilities: Shape, develop, and lead a motivated, high-performing team. Support career progression through succession planning where appropriate. Conduct bi-annual Performance Development Reviews and support Personal Development Plans. Confidently manage performance, behavioural, and absence issues, taking action to drive improvement. Essential Skills & Attributes: Proven experience in leading technology teams across infrastructure, applications, and cybersecurity oversight. Strong strategic and organisational skills, able to bring structure and maturity to the team. Experience managing teams of 6-15 people. Broad understanding of IT operations, business systems, and service delivery. Knowledge of IT strategy, enterprise architecture, and security principles. Experience managing third-party service providers and outsourced contracts. Extensive stakeholder management experience. Focus on coaching, developing, and mentoring high-performing teams. Next Steps: Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar Email louis.metcalfe to recommend someone. Role: Head of Technology and CybersecurityLocation: Doncaster (Hybrid 2/3 split)Salary: Up to £108,000 + £8,000 Car AllowanceType: Permanent, Full-Time Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
06/12/2025
Full time
Role: Head of Technology and CybersecurityLocation: Doncaster (Hybrid 2/3 split)Salary: Up to £108,000 + £8,000 Car AllowanceType: Permanent, Full-TimeSummary: We are looking to hire a Head of Technology and Cybersecurity who will lead and manage the design, build, operation, support, and security of a company's technology and information systems. This role oversees Service Delivery, Technical Services, Information Systems, and Cybersecurity, as well as the solutions and systems architecture team. Working closely with the IT Director and senior IT leaders, the Head of Technology & Cybersecurity supports growth through effective use of people, processes, and technology-driven solutions. This position will also manage strategic partners, such as their MSP and Consultancies as well as leading a technical team of around 15 people. They have a significant program of work through 2026 and 2027 and some major projects currently underway. We are looking for someone with strong organisation skills who can approach these in a structured way, prioritizing the workload of the team members Key Responsibilities: Act as a subject matter expert, providing guidance across the function and wider organisation. Ensure services are delivered in line with agreed SLAs and KPIs. Develop, maintain, and oversee company policies and guidance. Design and direct network safeguards to reduce security risks. Regularly review technical efficiency and implement improvements. Lead development and implementation of disaster recovery policies. Direct the creation of high-level and detailed technical designs. Chair the Technical Design Authority (TDA) and present as required. Manage and develop Solution and Security Architects. Ensure compliance and governance requirements are met. Develop and implement strategies to minimise cyber-attack risks. Oversee operational aspects of Business Systems. Stakeholder Management: Will maintain strong relationships with Regional Business Management Teams and Central Service Heads of Function. Will expect to spend an average of 20% of time within Regional, Sales and Site offices. Will deputise for the Group IT Director as and when required. People Management Responsibilities: Shape, develop, and lead a motivated, high-performing team. Support career progression through succession planning where appropriate. Conduct bi-annual Performance Development Reviews and support Personal Development Plans. Confidently manage performance, behavioural, and absence issues, taking action to drive improvement. Essential Skills & Attributes: Proven experience in leading technology teams across infrastructure, applications, and cybersecurity oversight. Strong strategic and organisational skills, able to bring structure and maturity to the team. Experience managing teams of 6-15 people. Broad understanding of IT operations, business systems, and service delivery. Knowledge of IT strategy, enterprise architecture, and security principles. Experience managing third-party service providers and outsourced contracts. Extensive stakeholder management experience. Focus on coaching, developing, and mentoring high-performing teams. Next Steps: Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £500 of retail vouchers if you refer a successful candidate to Oscar Email louis.metcalfe to recommend someone. Role: Head of Technology and CybersecurityLocation: Doncaster (Hybrid 2/3 split)Salary: Up to £108,000 + £8,000 Car AllowanceType: Permanent, Full-Time Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Job Title: Business Analyst Contract Type: Permanent, Full Time (35 hours per week) Location: Head Office, High Wycombe (hybrid working available). Salary: Circa £43k per annum Closing Date: 4th January 2026 This charity is looking for a Business Analyst - with a commitment to the vision of their purpose - to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team. Key responsibilities - the successful candidate will: Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required Work with budget holders to review performance, agree budgets and conduct regular forecasts Support effective business decision-making through financial modelling and analysis. Work with the Head of Finance to produce long-term financial analysis to inform strategy Be responsible for automated reporting and key analytical insights across all database sources Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required. Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts Support major procurement decisions and the supplier contract review process Essential Knowledge, skills, and experience: With or working towards an accounting qualification Good attention to detail Experience of working in a finance department, with finance and CRM systems knowledge Proficient in Microsoft Office suite with advanced Excel skills The ability to work effectively both independently and as part of a team Commitment to the vision of the Charity Excellent planning and time management skills Proactive and supportive, with a positive outlook Desirable: Experience of working within the charity sector About The Organisation: Our client is the charity for people who need to live without gluten. For over 50 years the organisation has been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. The organisation campaigns for better food access, funds medical research, and provides trusted support to the community. Closing Date: 4th January 2026 Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunities employer and they are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
06/12/2025
Full time
Job Title: Business Analyst Contract Type: Permanent, Full Time (35 hours per week) Location: Head Office, High Wycombe (hybrid working available). Salary: Circa £43k per annum Closing Date: 4th January 2026 This charity is looking for a Business Analyst - with a commitment to the vision of their purpose - to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team. Key responsibilities - the successful candidate will: Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required Work with budget holders to review performance, agree budgets and conduct regular forecasts Support effective business decision-making through financial modelling and analysis. Work with the Head of Finance to produce long-term financial analysis to inform strategy Be responsible for automated reporting and key analytical insights across all database sources Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required. Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts Support major procurement decisions and the supplier contract review process Essential Knowledge, skills, and experience: With or working towards an accounting qualification Good attention to detail Experience of working in a finance department, with finance and CRM systems knowledge Proficient in Microsoft Office suite with advanced Excel skills The ability to work effectively both independently and as part of a team Commitment to the vision of the Charity Excellent planning and time management skills Proactive and supportive, with a positive outlook Desirable: Experience of working within the charity sector About The Organisation: Our client is the charity for people who need to live without gluten. For over 50 years the organisation has been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. The organisation campaigns for better food access, funds medical research, and provides trusted support to the community. Closing Date: 4th January 2026 Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunities employer and they are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
