Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
07/12/2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
07/12/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ
06/12/2025
Full time
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
06/12/2025
Full time
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Our client is a leading B2B provider of telecoms and IT solutions, delivering innovative connectivity, infrastructure, and managed services to businesses across the UK. They are currently on the lookout for a Project Manager to lead the delivery of complex telecoms and IT projects for their business clients. This company are in the office 5 days a week, you need to drive for this option they are not near enough to any public stops but loads of parking You'll be responsible for managing timelines, budgets, resources, and stakeholder expectations to ensure successful outcomes across infrastructure deployments, system integrations, and service transitions. Lead end-to-end project delivery across multiple client engagements. Develop detailed project plans, timelines, and resource allocations. Coordinate cross-functional teams including engineering, service delivery, and account management. Manage client communications, ensuring transparency and alignment throughout the project lifecycle. Monitor project risks, issues, and dependencies, implementing mitigation strategies. Ensure projects are delivered on time, within scope, and to budget. Maintain accurate documentation and reporting for internal and client stakeholders. Support pre-sales activities by contributing to proposals and project scoping. Proven experience managing B2B telecoms or IT projects. Strong understanding of networking, cloud services, VoIP, and infrastructure solutions. Excellent stakeholder management and communication skills. Proficiency in project management tools (e.g. MS Project, Jira, Trello). Familiarity with Agile and Waterfall methodologies. Prince2, PMP, or equivalent certification preferred. Ability to manage multiple projects simultaneously in a fast-paced environment. Please make sure that your location and phone number are included in your application.
06/12/2025
Full time
Our client is a leading B2B provider of telecoms and IT solutions, delivering innovative connectivity, infrastructure, and managed services to businesses across the UK. They are currently on the lookout for a Project Manager to lead the delivery of complex telecoms and IT projects for their business clients. This company are in the office 5 days a week, you need to drive for this option they are not near enough to any public stops but loads of parking You'll be responsible for managing timelines, budgets, resources, and stakeholder expectations to ensure successful outcomes across infrastructure deployments, system integrations, and service transitions. Lead end-to-end project delivery across multiple client engagements. Develop detailed project plans, timelines, and resource allocations. Coordinate cross-functional teams including engineering, service delivery, and account management. Manage client communications, ensuring transparency and alignment throughout the project lifecycle. Monitor project risks, issues, and dependencies, implementing mitigation strategies. Ensure projects are delivered on time, within scope, and to budget. Maintain accurate documentation and reporting for internal and client stakeholders. Support pre-sales activities by contributing to proposals and project scoping. Proven experience managing B2B telecoms or IT projects. Strong understanding of networking, cloud services, VoIP, and infrastructure solutions. Excellent stakeholder management and communication skills. Proficiency in project management tools (e.g. MS Project, Jira, Trello). Familiarity with Agile and Waterfall methodologies. Prince2, PMP, or equivalent certification preferred. Ability to manage multiple projects simultaneously in a fast-paced environment. Please make sure that your location and phone number are included in your application.
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
06/12/2025
Contractor
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
06/12/2025
Full time
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
06/12/2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/12/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
06/12/2025
Contractor
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The RoleAs a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation.The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
05/12/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The RoleAs a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation.The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
05/12/2025
Full time
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
05/12/2025
Full time
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
IT Manager Are you an experienced IT professional looking to take ownership of systems infrastructure and drive efficiency across a growing manufacturing business? Isca Recruitment is seeking an IT Manager to take ownership and enhance the IT environment to meet current and future business needs. Reporting to the General Manager and working in a fast-paced environment, you will be responsible for a wide range of IT systems responsibilities. IT Manager Duties: Maintaining and developing IT systems infrastructure to support business objectives. Improving data handling capabilities (CRM, ERP, etc.) for optimal efficiency. Managing relationships with multiple external IT software providers. Collaborating with departmental managers to understand requirements and deliver solutions. Overseeing system integration where practical. Delivering effective reporting tools from multiple systems. Planning and implementing key IT projects, providing regular progress updates. Ensuring successful rollout of new systems and training for staff. Developing disaster recovery plans and maintain data backups. Key involvement in ensuring cyber security across the business. IT Manager - The Rewards: Hours: 37 hrs per week, Mon - Fri Salary: £45,000 - £50,000pa depending on experience plus great benefits including 25 days holiday + Bank Holidays Location: In office, Bridgwater IT Manager - The Person: Strong understanding of IT systems with the ability to recommend improvements. Experience with SQL databases and managing large datasets. Knowledge of MRP systems. Excellent problem-solving, organizational, and time management skills. Ability to work under pressure, meet deadlines, and adapt to changing priorities. Confident communicator and team player, able to build rapport with colleagues across the business. Desirable: Experience in a manufacturing environment. Familiarity with Cyber Essentials accreditation. Exposure to systems such as Sage 200, DriveWorks, HubSpot, or ExpenseMe. This is an urgent requirement, CVs will be reviewed upon receipt with interviews to take place asap. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate across the South West.
05/12/2025
Full time
IT Manager Are you an experienced IT professional looking to take ownership of systems infrastructure and drive efficiency across a growing manufacturing business? Isca Recruitment is seeking an IT Manager to take ownership and enhance the IT environment to meet current and future business needs. Reporting to the General Manager and working in a fast-paced environment, you will be responsible for a wide range of IT systems responsibilities. IT Manager Duties: Maintaining and developing IT systems infrastructure to support business objectives. Improving data handling capabilities (CRM, ERP, etc.) for optimal efficiency. Managing relationships with multiple external IT software providers. Collaborating with departmental managers to understand requirements and deliver solutions. Overseeing system integration where practical. Delivering effective reporting tools from multiple systems. Planning and implementing key IT projects, providing regular progress updates. Ensuring successful rollout of new systems and training for staff. Developing disaster recovery plans and maintain data backups. Key involvement in ensuring cyber security across the business. IT Manager - The Rewards: Hours: 37 hrs per week, Mon - Fri Salary: £45,000 - £50,000pa depending on experience plus great benefits including 25 days holiday + Bank Holidays Location: In office, Bridgwater IT Manager - The Person: Strong understanding of IT systems with the ability to recommend improvements. Experience with SQL databases and managing large datasets. Knowledge of MRP systems. Excellent problem-solving, organizational, and time management skills. Ability to work under pressure, meet deadlines, and adapt to changing priorities. Confident communicator and team player, able to build rapport with colleagues across the business. Desirable: Experience in a manufacturing environment. Familiarity with Cyber Essentials accreditation. Exposure to systems such as Sage 200, DriveWorks, HubSpot, or ExpenseMe. This is an urgent requirement, CVs will be reviewed upon receipt with interviews to take place asap. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate across the South West.
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Data Engineer, you will support the development of HMLR's data engineering capability by helping to build and maintain reliable data pipelines and products. Your work will contribute to improving data access, quality and value across the organisation, supporting programmes that influence how HMLR manages and uses its data in the future. Salary up to £44,400, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Data Engineer, you'll work closely with senior data engineering colleagues and multidisciplinary teams to deliver robust data systems, complex data flows and data products for analytics and business intelligence. You'll contribute to opportunity discovery, support the development of prototypes and production-ready solutions, and help address technical problems through research and experimentation. Alongside this, you'll play an active role in improving data engineering processes and maintaining resilient, high-quality solutions in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow APply link to register your interest. Key Responsibilities Support the design and maintenance of data flows that connect operational systems and provide data for analytics and BI. Help re-engineer manual processes into scalable, repeatable data pipelines and write optimised ETL code. Contribute to building data streaming capabilities and creating accessible data products for analysis. Improve data quality, document data mappings, and identify opportunities to optimise data engineering processes. Work collaboratively with other teams, follow industry best practice aligned to HMLR standards, and participate in the data engineering community. Develop understanding of legacy systems, learn the basics of Land Registry operations, and maintain awareness of organisational priorities. Continue personal development to build skills and knowledge relevant to the role. Essential Skills Experience of using a unified engine for large-scale data analytics (e.g. Spark/PySpark) Experience in writing, testing and implementing scripts (e.g. Python, Scala) Experience of cloud data stack use (e.g. SageMaker Notebooks, S3, Glue, Athena) Communicating technical concepts clearly to both technical and non-technical stakeholders using appropriate language and methods. Profiling data and analysing source systems to produce clear, actionable insights. Desirable Skills Knowledge of DevOps processes: (e.g. Terraform) Knowledge of data pipeline testing (e.g. end-to-end testing, data quality testing, monitoring & alerting, unit & contract testing) Knowledge of the data lifecycle (e.g. development, analysis, modelling (e.g. IDA Infosphere Data Architect), integration, metadata management). Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: HEO Dependent upon assessment at interview your starting salary will be one of the following: Developing - £41,100 Proficient - £43,100 Accomplished - £44,400 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated data professional who enjoys solving complex data problems, working collaboratively in agile teams and delivering reliable, high-quality data solutions, this is your chance to make a real impact. Join HM Land Registry and play a key role in shaping the data capabilities that support property ownership and public services across England and Wales.Apply now or contact Keesha in complete confidence.
05/12/2025
Full time
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Data Engineer, you will support the development of HMLR's data engineering capability by helping to build and maintain reliable data pipelines and products. Your work will contribute to improving data access, quality and value across the organisation, supporting programmes that influence how HMLR manages and uses its data in the future. Salary up to £44,400, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Data Engineer, you'll work closely with senior data engineering colleagues and multidisciplinary teams to deliver robust data systems, complex data flows and data products for analytics and business intelligence. You'll contribute to opportunity discovery, support the development of prototypes and production-ready solutions, and help address technical problems through research and experimentation. Alongside this, you'll play an active role in improving data engineering processes and maintaining resilient, high-quality solutions in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow APply link to register your interest. Key Responsibilities Support the design and maintenance of data flows that connect operational systems and provide data for analytics and BI. Help re-engineer manual processes into scalable, repeatable data pipelines and write optimised ETL code. Contribute to building data streaming capabilities and creating accessible data products for analysis. Improve data quality, document data mappings, and identify opportunities to optimise data engineering processes. Work collaboratively with other teams, follow industry best practice aligned to HMLR standards, and participate in the data engineering community. Develop understanding of legacy systems, learn the basics of Land Registry operations, and maintain awareness of organisational priorities. Continue personal development to build skills and knowledge relevant to the role. Essential Skills Experience of using a unified engine for large-scale data analytics (e.g. Spark/PySpark) Experience in writing, testing and implementing scripts (e.g. Python, Scala) Experience of cloud data stack use (e.g. SageMaker Notebooks, S3, Glue, Athena) Communicating technical concepts clearly to both technical and non-technical stakeholders using appropriate language and methods. Profiling data and analysing source systems to produce clear, actionable insights. Desirable Skills Knowledge of DevOps processes: (e.g. Terraform) Knowledge of data pipeline testing (e.g. end-to-end testing, data quality testing, monitoring & alerting, unit & contract testing) Knowledge of the data lifecycle (e.g. development, analysis, modelling (e.g. IDA Infosphere Data Architect), integration, metadata management). Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: HEO Dependent upon assessment at interview your starting salary will be one of the following: Developing - £41,100 Proficient - £43,100 Accomplished - £44,400 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated data professional who enjoys solving complex data problems, working collaboratively in agile teams and delivering reliable, high-quality data solutions, this is your chance to make a real impact. Join HM Land Registry and play a key role in shaping the data capabilities that support property ownership and public services across England and Wales.Apply now or contact Keesha in complete confidence.
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
05/12/2025
Full time
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Senior Data Engineer, you will help establish a new data engineering capability, contributing to the development of reliable data pipelines and products that improve data access, integrity and value across the organisation. Your work will support programmes that shape how HMLR manages and uses its data for years to come. Salary up to £60,800, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Senior Data Engineer, you'll design and deliver robust data systems, pipelines and products that support analytics and operational decision-making. Working in agile teams, you'll provide technical leadership, guide colleagues and help shape solutions across the organisation. You'll also support opportunity discovery, develop prototypes and production-ready solutions, and continually improve data engineering practices and systems in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow the apply link to register your interest. Key Responsibilities Identify opportunities to reuse and optimise data flows, including building streaming systems, managing databases and improving code performance. Lead the development and maintenance of data engineering solutions, advising teams as a subject matter expert and ensuring alignment with HMLR standards and approved technologies. Collaborate with senior colleagues to understand where data engineering adds value, supporting strategic and operational decision-making. Support and guide junior team members, contribute to the data engineering community and advocate for data quality, maintainability and reusable components. Continuously improve data systems and maintain awareness of best practice and emerging approaches Essential Skills Experience with large-scale analytics engines (e.g. Spark/PySpark) and scripting languages such as Python or Scala. Hands-on use of cloud data stacks (e.g. SageMaker Notebooks, S3, Glue, Athena) and modern storage formats or frameworks (e.g. Parquet, Delta Lake, Fabric). Experience with DevOps/DataOps tooling and practices (e.g. Terraform) and testing data pipelines, including end-to-end, data quality, monitoring, unit and contract testing. Experience managing the full data lifecycle, including development, analysis, modelling, integration and metadata management. Communicating clearly with technical and non-technical stakeholders, leading discussions in multidisciplinary teams and managing differing viewpointsProfiling data, analysing source systems and creating data models that suit different organisational need Desirable Skills IBM DB2/QREP BMC Control-M Experience of Talend Data Integration (e.g. ETL build and deployment using Talend Cloud. Experience of leadership Experience of metadata management Experience of testing Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: SEO Dependent upon assessment at interview, your starting salary will be one of the following: Developing: £49,600 Proficient: £55,200 Accomplished: £60,800 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated and experienced data professional who enjoys leading on complex data challenges, shaping technical approaches and working collaboratively in agile teams, this is your chance to make a significant impact. Join HM Land Registry and play a crucial role in developing and guiding the data capabilities that support property ownership and public services across England and Wales. Apply now or contact Keesha in complete confidence.
05/12/2025
Full time
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Senior Data Engineer, you will help establish a new data engineering capability, contributing to the development of reliable data pipelines and products that improve data access, integrity and value across the organisation. Your work will support programmes that shape how HMLR manages and uses its data for years to come. Salary up to £60,800, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Senior Data Engineer, you'll design and deliver robust data systems, pipelines and products that support analytics and operational decision-making. Working in agile teams, you'll provide technical leadership, guide colleagues and help shape solutions across the organisation. You'll also support opportunity discovery, develop prototypes and production-ready solutions, and continually improve data engineering practices and systems in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow the apply link to register your interest. Key Responsibilities Identify opportunities to reuse and optimise data flows, including building streaming systems, managing databases and improving code performance. Lead the development and maintenance of data engineering solutions, advising teams as a subject matter expert and ensuring alignment with HMLR standards and approved technologies. Collaborate with senior colleagues to understand where data engineering adds value, supporting strategic and operational decision-making. Support and guide junior team members, contribute to the data engineering community and advocate for data quality, maintainability and reusable components. Continuously improve data systems and maintain awareness of best practice and emerging approaches Essential Skills Experience with large-scale analytics engines (e.g. Spark/PySpark) and scripting languages such as Python or Scala. Hands-on use of cloud data stacks (e.g. SageMaker Notebooks, S3, Glue, Athena) and modern storage formats or frameworks (e.g. Parquet, Delta Lake, Fabric). Experience with DevOps/DataOps tooling and practices (e.g. Terraform) and testing data pipelines, including end-to-end, data quality, monitoring, unit and contract testing. Experience managing the full data lifecycle, including development, analysis, modelling, integration and metadata management. Communicating clearly with technical and non-technical stakeholders, leading discussions in multidisciplinary teams and managing differing viewpointsProfiling data, analysing source systems and creating data models that suit different organisational need Desirable Skills IBM DB2/QREP BMC Control-M Experience of Talend Data Integration (e.g. ETL build and deployment using Talend Cloud. Experience of leadership Experience of metadata management Experience of testing Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: SEO Dependent upon assessment at interview, your starting salary will be one of the following: Developing: £49,600 Proficient: £55,200 Accomplished: £60,800 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated and experienced data professional who enjoys leading on complex data challenges, shaping technical approaches and working collaboratively in agile teams, this is your chance to make a significant impact. Join HM Land Registry and play a crucial role in developing and guiding the data capabilities that support property ownership and public services across England and Wales. Apply now or contact Keesha in complete confidence.
