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AskBio
Associate Director, IT Infrastructure
AskBio Edinburgh, UK
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
Trinity College London
IT 1st Line Support Engineer
Trinity College London London, UK
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  1 December 2025 Trinity College London is a complex and fast-growing international organisation with a compelling vision. We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work. This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation. At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best. About the role As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.  About you This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
18/11/2025
Full time
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  1 December 2025 Trinity College London is a complex and fast-growing international organisation with a compelling vision. We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work. This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation. At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best. About the role As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.  About you This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
Seebyte
IT Service Lead
Seebyte Edinburgh, UK
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh. You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.  This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working.  SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary and shared employee / employer contributory pension scheme Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities External, online training courses and in-house training Offices in the centre of Edinburgh and in Bristol, two great cities to live and work Free access to a gymnasium Free, on-site parking Enhanced family friendly policies Showers, lockers, swipe access internal bike store Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme. Main Purpose of the Role The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support. Key Responsibilities of the Role Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager. Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support. Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management :  you will set up, manage, and maintain user accounts, permissions, and access controls across various systems. Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order. Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.   Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant for this role Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes. Clear Communicator :  your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations.   You resolve conflicts diplomatically and maintain relationships and service integrity. Problem-Solving and Critical Thinking :  you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations. Reliability and Professionalism: you deliver on commitments and meet deadlines.  You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities. Apply To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com . As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).  All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK -   https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy NO RECRUITMENT AGENCIES
13/11/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh. You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.  This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working.  SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary and shared employee / employer contributory pension scheme Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities External, online training courses and in-house training Offices in the centre of Edinburgh and in Bristol, two great cities to live and work Free access to a gymnasium Free, on-site parking Enhanced family friendly policies Showers, lockers, swipe access internal bike store Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme. Main Purpose of the Role The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support. Key Responsibilities of the Role Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager. Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support. Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management :  you will set up, manage, and maintain user accounts, permissions, and access controls across various systems. Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order. Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.   Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant for this role Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes. Clear Communicator :  your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations.   You resolve conflicts diplomatically and maintain relationships and service integrity. Problem-Solving and Critical Thinking :  you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations. Reliability and Professionalism: you deliver on commitments and meet deadlines.  You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities. Apply To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com . As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).  All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK -   https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy NO RECRUITMENT AGENCIES
The Royal Household
Technical Business Analyst
The Royal Household London
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters. Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future. As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals. Key Responsibilities: Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices. Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively. Formulate operational support models, delivering the requisite knowledge transfer and solution documentation. Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this. Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements. Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.   Essential Criteria: You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level. You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills. Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions. You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance. Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.   What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees  here.
11/11/2025
Full time
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters. Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future. As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals. Key Responsibilities: Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices. Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively. Formulate operational support models, delivering the requisite knowledge transfer and solution documentation. Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this. Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements. Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.   Essential Criteria: You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level. You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills. Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions. You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance. Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.   What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees  here.
Independent Governor
Edge Hill University Ormskirk
We’re here to create and harness knowledge, to deliver opportunity for everyone. About the Role Edge Hill University is seeking to appoint independent members (charity trustees) to join our Board of Governors and contribute to our continued growth and success. The University has over 14,000 students studying at both undergraduate and postgraduate level and employs more than 2,000 staff. Edge Hill’s significant success in achieving its mission is recognised by a range of awards including Educate North’s University of the Year 2020/21. It is one of the select few to have held the coveted Modern University of the Year title (2022),awarded by the Times and Sunday Times; and the UK University of the Year (2014) awarded by Times Higher Education.   It was ranked in the UK Top 35 universities (Guardian University Guide 2024), 5th in the UK (Uni Compare 2026) and is a Top 4 North West Institution (Complete University Guide 2025). It is also the safest campus in the North West according to the same guide. In 2024, it was the first University to achieve Ofsted Outstanding for all phases of its Initial Teacher Training provision under the new Inspection Framework. The Board’s purpose is to act as guardians of the University – to build on its past, and to protect and enhance its future – and, in doing so, to be the most effective Board that it can be, acting in the best interests of the University’s stakeholders. An effective culture supports the Board to achieve this purpose. We are particularly interested in those with expertise in the following broad areas: • Academia • Digital transformation/cyber management/AI • Finance • HR/Employment Law We believe that an effective board includes, and makes good use of, difference in the skills, expertise, background, race, gender and other qualities of individual governors. While the role is not remunerated, governors are eligible for reasonable expenses paid in line with our Financial Regulations. For further information about the role, and our Board of Governors, please view the Candidate Pack below. If you are interested in applying or would like further details, please e-mail Helen Smallbone, Clerk to Governors, at BoardofGovernors@edgehill.ac.uk. Application Process To be considered for a role on our Board (for three years in the first instance), your application should include • an up-to-date CV • a supporting statement that addresses the criteria in the person specification and outlines your motivation for applying. The statement should be no longer than 2 pages of A4 in 12pt font Please tailor your application to the role, explaining why you meet the criteria and what you feel you could contribute to our Board and the University. The deadline for applications is 12noon on Monday 15 September 2025. Interviews will be held on Friday 3 October. Please submit your application to Helen Smallbone, Clerk to Governors  BoardofGovernors@edgehill.ac.uk    Candidates wishing to discuss any aspect of their application or to have an informal conversation about the role should make initial contact with the Secretariat by e-mail:  BoardofGovernors@edgehill.ac.uk .
26/08/2025
Part time
We’re here to create and harness knowledge, to deliver opportunity for everyone. About the Role Edge Hill University is seeking to appoint independent members (charity trustees) to join our Board of Governors and contribute to our continued growth and success. The University has over 14,000 students studying at both undergraduate and postgraduate level and employs more than 2,000 staff. Edge Hill’s significant success in achieving its mission is recognised by a range of awards including Educate North’s University of the Year 2020/21. It is one of the select few to have held the coveted Modern University of the Year title (2022),awarded by the Times and Sunday Times; and the UK University of the Year (2014) awarded by Times Higher Education.   It was ranked in the UK Top 35 universities (Guardian University Guide 2024), 5th in the UK (Uni Compare 2026) and is a Top 4 North West Institution (Complete University Guide 2025). It is also the safest campus in the North West according to the same guide. In 2024, it was the first University to achieve Ofsted Outstanding for all phases of its Initial Teacher Training provision under the new Inspection Framework. The Board’s purpose is to act as guardians of the University – to build on its past, and to protect and enhance its future – and, in doing so, to be the most effective Board that it can be, acting in the best interests of the University’s stakeholders. An effective culture supports the Board to achieve this purpose. We are particularly interested in those with expertise in the following broad areas: • Academia • Digital transformation/cyber management/AI • Finance • HR/Employment Law We believe that an effective board includes, and makes good use of, difference in the skills, expertise, background, race, gender and other qualities of individual governors. While the role is not remunerated, governors are eligible for reasonable expenses paid in line with our Financial Regulations. For further information about the role, and our Board of Governors, please view the Candidate Pack below. If you are interested in applying or would like further details, please e-mail Helen Smallbone, Clerk to Governors, at BoardofGovernors@edgehill.ac.uk. Application Process To be considered for a role on our Board (for three years in the first instance), your application should include • an up-to-date CV • a supporting statement that addresses the criteria in the person specification and outlines your motivation for applying. The statement should be no longer than 2 pages of A4 in 12pt font Please tailor your application to the role, explaining why you meet the criteria and what you feel you could contribute to our Board and the University. The deadline for applications is 12noon on Monday 15 September 2025. Interviews will be held on Friday 3 October. Please submit your application to Helen Smallbone, Clerk to Governors  BoardofGovernors@edgehill.ac.uk    Candidates wishing to discuss any aspect of their application or to have an informal conversation about the role should make initial contact with the Secretariat by e-mail:  BoardofGovernors@edgehill.ac.uk .
Acorn Insurance and Financial Services Limited
Senior Information Security Analyst
Acorn Insurance and Financial Services Limited Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
3rd Line ICT Support Engineer
Derbyshire Fire & Rescue Service Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
03/04/2025
Full time
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
Students' Union UCL
IT & Digital Manager
Students' Union UCL
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. Job description Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you. The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools. Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.  How to Apply Please apply directly through our website using the apply button.  Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. Job description Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you. The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools. Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.  How to Apply Please apply directly through our website using the apply button.  Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
IT Infrastructure Manager
University of Glasgow Glasgow, UK
College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience   IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum    This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.   The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.   Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.     For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk   Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.  "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.  "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."  Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.  Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer   Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework   Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment.   Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)   Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).   Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python  or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues.       Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks    
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience   IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum    This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.   The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.   Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.     For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk   Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.  "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.  "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."  Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.  Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer   Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework   Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment.   Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)   Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).   Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python  or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues.       Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks    
Service Desk Team Leader
Hartpury University and Collage Gloucestershire, UK
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
22/11/2024
Full time
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
The Chartered Institute of Arbitrators
Database Administrator
The Chartered Institute of Arbitrators Holborn, London, UK
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Counter Terrorism Policing
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Counter Terrorism Policing West Brompton, London, UK
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ Location: West Brompton Salary: The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Job Summary Could you manage and uphold compliance and assurance standards to support national security? Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism. Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe. You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets. CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands. The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives. The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems. The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP. The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls. The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”. Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.  As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).  How to apply Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
01/10/2024
Full time
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ Location: West Brompton Salary: The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Job Summary Could you manage and uphold compliance and assurance standards to support national security? Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism. Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe. You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets. CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands. The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives. The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems. The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP. The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls. The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”. Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.  As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).  How to apply Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Trinity College London
IT Technical Architect
Trinity College London London, UK
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months! At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.  Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking  a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.    About the role At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures. As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions. As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.   About You Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc) Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework. In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs. Understanding of data, domain-driven design, integration, and the importance of data to an organisation. Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions. Exemplary written and verbal communication skills Ability to present technical solutions to non-technical audiences in an effective manner Ability to build and maintain strong working relationships with internal stakeholders and external partners Experience in a variety of requirement gathering techniques Excellent business process and architectural modelling skills Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector Experience of providing solutions for cloud, on-premise and hybrid applications An appetite for challenging existing practices in an effective and supportive manner Ability to work effectively in a rapidly evolving business environment Flexible approach to all situations Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body Ideally, experience of migrating from package solutions (Oracle Siebel)   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.    Our commitment Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.  Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy. 
09/09/2024
Contractor
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months! At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.  Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking  a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.    About the role At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures. As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions. As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.   About You Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc) Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework. In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs. Understanding of data, domain-driven design, integration, and the importance of data to an organisation. Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions. Exemplary written and verbal communication skills Ability to present technical solutions to non-technical audiences in an effective manner Ability to build and maintain strong working relationships with internal stakeholders and external partners Experience in a variety of requirement gathering techniques Excellent business process and architectural modelling skills Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector Experience of providing solutions for cloud, on-premise and hybrid applications An appetite for challenging existing practices in an effective and supportive manner Ability to work effectively in a rapidly evolving business environment Flexible approach to all situations Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body Ideally, experience of migrating from package solutions (Oracle Siebel)   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.    Our commitment Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.  Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy. 
Accenture
Software Engineer - Manchester
Accenture Manchester, Lancashire
Role: Software Engineer - Manchester Level: 9 - Specialist Please Note: Any offer of employment is subject to satisfactory SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Software & Platform Engineering is powered by a community of 1,000+ experts and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We partner with clients across all sectors-from fast-growing scale-ups to national and global blue-chip companies, as well as public sector organizations. Our teams regularly develop products that reach and impact millions of users. As a member of our Software & Platform Engineering team, you will: Develop traditional and serverless applications and services in an agile and collaborative environment using source control that integrate with data storage services / message buses and other architectural elements Deploy these applications using features such as containers to cloud leveraging CI/CD to support this process backed with good observability when running these in production Ensure quality through the creation of documentation and use of unit / integration / contract testing with a consideration of security / performance requirements
07/12/2025
Full time
Role: Software Engineer - Manchester Level: 9 - Specialist Please Note: Any offer of employment is subject to satisfactory SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Software & Platform Engineering is powered by a community of 1,000+ experts and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We partner with clients across all sectors-from fast-growing scale-ups to national and global blue-chip companies, as well as public sector organizations. Our teams regularly develop products that reach and impact millions of users. As a member of our Software & Platform Engineering team, you will: Develop traditional and serverless applications and services in an agile and collaborative environment using source control that integrate with data storage services / message buses and other architectural elements Deploy these applications using features such as containers to cloud leveraging CI/CD to support this process backed with good observability when running these in production Ensure quality through the creation of documentation and use of unit / integration / contract testing with a consideration of security / performance requirements
Boston Consulting Group
Global IT Platform Engineer Senior Manager
Boston Consulting Group
Locations : London Atlanta Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $143,000.00 in our lowest cost US region and goes up to $186,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Locations : London Atlanta Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $143,000.00 in our lowest cost US region and goes up to $186,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Ncounter Limited
C++ Software Developer
Ncounter Limited City, London
C++ Software Developer, Risk Technology 160,000 to 170,000 Join a high-performance engineering group responsible for the systems that sit at the heart of a global trading operation. This team owns the core risk platform, handling everything from trade intake and real time position tracking to PnL calculation, inventory control and internal routing logic. The platform processes heavy market data flows and fast changing state across both live and historical workloads, so efficient memory management, intelligent data structures and tight control of latency are essential. Significant investment is now reshaping this architecture into a modern, service-oriented environment. We are looking for engineers who enjoy solving problems at scale and want to design robust components that can ingest, compute and distribute data across a distributed Linux estate. You will be involved in building services that must respond predictably under load, propagate risk metrics across internal systems and support a front office that depends on accuracy and speed. You will work in an engineering culture that values clarity, simplicity and strong design. Expect to collaborate with colleagues across regions, refine performance at a system level and contribute to a platform that is constantly evolving as trading strategies and data volumes grow. What you bring Strong C++ development experience in Linux environments, ideally 4 to 6 years. A deep grounding in algorithms, multithreading and performance optimisation. Experience contributing to large scale or distributed systems. Familiarity with modern messaging technologies such as Kafka, AMPS or QPID. Awareness of service-oriented patterns and how to build clean interfaces between compute components. Exposure to Python or bash for tooling and automation. Any experience with Q or KDB is valuable. A collaborative approach and the curiosity to explore new engineering techniques. This is an opportunity to build high impact software in a research driven trading environment. If you want to work on complex, data intense systems that reward strong engineering, get in touch to explore the role with Ncounter.
06/12/2025
Full time
C++ Software Developer, Risk Technology 160,000 to 170,000 Join a high-performance engineering group responsible for the systems that sit at the heart of a global trading operation. This team owns the core risk platform, handling everything from trade intake and real time position tracking to PnL calculation, inventory control and internal routing logic. The platform processes heavy market data flows and fast changing state across both live and historical workloads, so efficient memory management, intelligent data structures and tight control of latency are essential. Significant investment is now reshaping this architecture into a modern, service-oriented environment. We are looking for engineers who enjoy solving problems at scale and want to design robust components that can ingest, compute and distribute data across a distributed Linux estate. You will be involved in building services that must respond predictably under load, propagate risk metrics across internal systems and support a front office that depends on accuracy and speed. You will work in an engineering culture that values clarity, simplicity and strong design. Expect to collaborate with colleagues across regions, refine performance at a system level and contribute to a platform that is constantly evolving as trading strategies and data volumes grow. What you bring Strong C++ development experience in Linux environments, ideally 4 to 6 years. A deep grounding in algorithms, multithreading and performance optimisation. Experience contributing to large scale or distributed systems. Familiarity with modern messaging technologies such as Kafka, AMPS or QPID. Awareness of service-oriented patterns and how to build clean interfaces between compute components. Exposure to Python or bash for tooling and automation. Any experience with Q or KDB is valuable. A collaborative approach and the curiosity to explore new engineering techniques. This is an opportunity to build high impact software in a research driven trading environment. If you want to work on complex, data intense systems that reward strong engineering, get in touch to explore the role with Ncounter.
IT Apprenticeship
Baltic Apprenticeships Newquay, Cornwall
Are you passionate about IT and looking for a hands-on opportunity to develop your technical skills in an education environment? Cornwall Education Learning Trust (CELT) is offering an exciting IT Support Apprenticeship where you will gain valuable experience in IT support, troubleshooting, and network management while supporting students and staff across our schools. Cornwall Education Learning Trust (CELT) is a family of academies committed to improving education across Cornwall. Their IT team plays a crucial role in ensuring that students and staff have access to reliable and secure technology. This apprenticeship is a fantastic opportunity to build your IT career in a supportive and collaborative setting. A Typical Day in the Job: Provide prompt, effective frontline IT support to staff and students across Cornwall Education Learning Trust. Assist the wider IT team with rollout, setup, and maintenance of devices, networks, WiFi, and systems (InTune, Active Directory). Support end-users with Windows PCs, Apple Macs, iPads, Android tablets, printers, display/projector equipment, and PBX/IP phones. Manage IT inventory, including stocking printers with consumables and setting up equipment in classrooms or events. Resolve technical issues using the helpdesk system, ensuring accurate logging and detailed issue resolution for knowledgebase creation. Deliver excellent customer service in a fast-paced, sometimes high-pressure environment Assist with installation and maintenance of servers and IT infrastructure, while keeping up-to-date with current trends and technologies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills, and Knowledge: A strong interest in IT and technology. Basic understanding of Active directory and exsperience using office 365 Full Driving license desired but not essential Excellent problem-solving skills and attention to detail. Good communication and interpersonal skills. The ability to work independently and as part of a team. Good organisational skills Clear communication skills Basic knowledge of networking, hardware, and software troubleshooting. A Grade 4/C in GCSE Maths and a Grade 5/C in GCSE English is required for this role. Salary, Hours & Benefits: £14,526 per annum. Monday to Friday, 8am - 4pm. 25 days paid annual leave per year. Outstanding opportunities to grow through structured training, mentoring, and networking. Complimentary annual flu jabs, health checks, and eye tests to help you stay healthy. Discounted memberships at local gyms and leisure centers to support your fitness goals. Access to the Wisdom app for mental wellbeing, mindfulness tools, and resilience support. 24/7 confidential helpline and counselling services through Health Assured. Up to 5 days paid emergency leave for dependents when life throws a curveball. Family-friendly policies and flexible working options to help you balance work and home life. Cycle to Work scheme to encourage eco-friendly commuting and save on bike purchases. Access to a generous public sector pension scheme to help secure your future Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting software, optimising performance, and setting up virtual environments. With real-time classes, self-paced learning, and expert trainer support, this programme will give you the confidence and qualifications to thrive in IT. How to Apply To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with CELT. If your application is successful, one of our recruitment consultants will be in touch to discuss your application further. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
06/12/2025
Full time
Are you passionate about IT and looking for a hands-on opportunity to develop your technical skills in an education environment? Cornwall Education Learning Trust (CELT) is offering an exciting IT Support Apprenticeship where you will gain valuable experience in IT support, troubleshooting, and network management while supporting students and staff across our schools. Cornwall Education Learning Trust (CELT) is a family of academies committed to improving education across Cornwall. Their IT team plays a crucial role in ensuring that students and staff have access to reliable and secure technology. This apprenticeship is a fantastic opportunity to build your IT career in a supportive and collaborative setting. A Typical Day in the Job: Provide prompt, effective frontline IT support to staff and students across Cornwall Education Learning Trust. Assist the wider IT team with rollout, setup, and maintenance of devices, networks, WiFi, and systems (InTune, Active Directory). Support end-users with Windows PCs, Apple Macs, iPads, Android tablets, printers, display/projector equipment, and PBX/IP phones. Manage IT inventory, including stocking printers with consumables and setting up equipment in classrooms or events. Resolve technical issues using the helpdesk system, ensuring accurate logging and detailed issue resolution for knowledgebase creation. Deliver excellent customer service in a fast-paced, sometimes high-pressure environment Assist with installation and maintenance of servers and IT infrastructure, while keeping up-to-date with current trends and technologies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills, and Knowledge: A strong interest in IT and technology. Basic understanding of Active directory and exsperience using office 365 Full Driving license desired but not essential Excellent problem-solving skills and attention to detail. Good communication and interpersonal skills. The ability to work independently and as part of a team. Good organisational skills Clear communication skills Basic knowledge of networking, hardware, and software troubleshooting. A Grade 4/C in GCSE Maths and a Grade 5/C in GCSE English is required for this role. Salary, Hours & Benefits: £14,526 per annum. Monday to Friday, 8am - 4pm. 25 days paid annual leave per year. Outstanding opportunities to grow through structured training, mentoring, and networking. Complimentary annual flu jabs, health checks, and eye tests to help you stay healthy. Discounted memberships at local gyms and leisure centers to support your fitness goals. Access to the Wisdom app for mental wellbeing, mindfulness tools, and resilience support. 24/7 confidential helpline and counselling services through Health Assured. Up to 5 days paid emergency leave for dependents when life throws a curveball. Family-friendly policies and flexible working options to help you balance work and home life. Cycle to Work scheme to encourage eco-friendly commuting and save on bike purchases. Access to a generous public sector pension scheme to help secure your future Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting software, optimising performance, and setting up virtual environments. With real-time classes, self-paced learning, and expert trainer support, this programme will give you the confidence and qualifications to thrive in IT. How to Apply To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with CELT. If your application is successful, one of our recruitment consultants will be in touch to discuss your application further. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
DWP Digital
Lead Product Manager
DWP Digital Leeds, Yorkshire
Lead Product Manager Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you a Product Manager with data experience who thrives on managing large and complex solutions? Join DWP Digital as a Lead Product Manager, where you will lead and drive product teams for major programmes or core services in complex parts of our organisation. You will be providing leadership and direction, shaping the vision and high-level roadmap for critical products and services that impact millions of people. If you have strong product management skills, possess the ability to think strategically and are motivated by inspiring positive change, then this role could be for you. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to lead digital teams, set direction and deliver products that meet strategic goals Worked in a data environment, and bring an understanding of data as a theme in product management Relationship building and influencing across organisational boundaries Expertise in developing product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to join us in one of the below teams: Data and Analytics Architecture and Engineering, which provides an oversight and governance of Data Platforms and Data Architecture across Digital. Or DWP Analytics, an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. As a lead role, you'll be expected to be an expert leader and manager. While you may not be a subject matter expert in any one specific product management technique, you will be heavily contributing to the overall strategy for a specific service or programme. Our products change lives. Whether that's working on accessibility and inclusivity of digital services right through to developing new and innovative solutions. If you have a passion for improving the ability to deliver products and services that bring real value to users, then apply now! Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click applyfor more information and to start your application. JBRP1_UKTJ
06/12/2025
Full time
Lead Product Manager Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you a Product Manager with data experience who thrives on managing large and complex solutions? Join DWP Digital as a Lead Product Manager, where you will lead and drive product teams for major programmes or core services in complex parts of our organisation. You will be providing leadership and direction, shaping the vision and high-level roadmap for critical products and services that impact millions of people. If you have strong product management skills, possess the ability to think strategically and are motivated by inspiring positive change, then this role could be for you. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to lead digital teams, set direction and deliver products that meet strategic goals Worked in a data environment, and bring an understanding of data as a theme in product management Relationship building and influencing across organisational boundaries Expertise in developing product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to join us in one of the below teams: Data and Analytics Architecture and Engineering, which provides an oversight and governance of Data Platforms and Data Architecture across Digital. Or DWP Analytics, an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. As a lead role, you'll be expected to be an expert leader and manager. While you may not be a subject matter expert in any one specific product management technique, you will be heavily contributing to the overall strategy for a specific service or programme. Our products change lives. Whether that's working on accessibility and inclusivity of digital services right through to developing new and innovative solutions. If you have a passion for improving the ability to deliver products and services that bring real value to users, then apply now! Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click applyfor more information and to start your application. JBRP1_UKTJ
ANSON MCCADE
3rd Line Infrastructure Engineer - Defence
ANSON MCCADE
Excellent opportunity to join a globally renowned IT MSP and preferred partner of the UK MOD. My client needs no introduction and due to huge demand and growth within the sector have created a position for skilled senior level infrastructure / support engineers. This role is ideal for candidates who enjoy a mix of support and project implementation as well as a continuous learning environment. What's on offer? - Salary - up to £55k- 10% Company bonus- 10% DV bonus- £6000 vehicle allowance- On site role - Central London location- Benefits pack - includes 10% pension, 26 days annual leave+ banks, private medical etc.- Compensated on call 1 week in 5 (not eligible for first 6 months of role)- Excellent career progression and skill up ops What do I need? - Experience in IT support or infrastructure engineering ideally within an IT MSP, Defence, Telecoms- Skills supporting tools and tech such as - Windows OS, Windows Server, Active Directory, Group Policy, SAN or NAS, Disaster recovery etc- Experience serving as an escalation point for complex support tickets - Experience installing / supporting firewalls, anti-virus and other security related products and services- Can work cross departmentally with Network and SOC teams to solve complex issues for end - users- Strong communicator and experienced working directly with customers on support tickets- Please note these roles are subject to high level security clearances. Applicants must be eligible and willing to obtain. O.K. I'm in what's next?Apply with your latest C.V. below JBRP1_UKTJ
06/12/2025
Full time
Excellent opportunity to join a globally renowned IT MSP and preferred partner of the UK MOD. My client needs no introduction and due to huge demand and growth within the sector have created a position for skilled senior level infrastructure / support engineers. This role is ideal for candidates who enjoy a mix of support and project implementation as well as a continuous learning environment. What's on offer? - Salary - up to £55k- 10% Company bonus- 10% DV bonus- £6000 vehicle allowance- On site role - Central London location- Benefits pack - includes 10% pension, 26 days annual leave+ banks, private medical etc.- Compensated on call 1 week in 5 (not eligible for first 6 months of role)- Excellent career progression and skill up ops What do I need? - Experience in IT support or infrastructure engineering ideally within an IT MSP, Defence, Telecoms- Skills supporting tools and tech such as - Windows OS, Windows Server, Active Directory, Group Policy, SAN or NAS, Disaster recovery etc- Experience serving as an escalation point for complex support tickets - Experience installing / supporting firewalls, anti-virus and other security related products and services- Can work cross departmentally with Network and SOC teams to solve complex issues for end - users- Strong communicator and experienced working directly with customers on support tickets- Please note these roles are subject to high level security clearances. Applicants must be eligible and willing to obtain. O.K. I'm in what's next?Apply with your latest C.V. below JBRP1_UKTJ

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