Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
07/12/2025
Full time
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
We are looking for an expert ServiceNow Solution Architect you will be responsible for translating client requirements into differentiated, deliverable solutions using in-depth knowledge of the ServiceNow platform. You are expected to be a subject matter expert, collaborate with and manage the team to perform effectively, and be responsible for team decisions. Engaging with business and technical teams from across the organisation and contributing to key decisions will be essential, as well as providing solutions to problems that apply across various teams. Expert proficiency in ServiceNow is required. Core responsibilities include: Provide oversight of Technical Governance across the ServiceNow platform. Enforce coding standards across the existing teams and external resources. Provide solutions and document High-Level Design artefacts. Act as an escalation point for issues and development blockers. Proactively identify and log improvement opportunities for the business. Contribute to platform health management. Support technical triage of major issues where required. Location: London - Hybrid Contract Randstad Technologies is acting as an Employment Business in relation to this vacancy.
06/12/2025
Contractor
We are looking for an expert ServiceNow Solution Architect you will be responsible for translating client requirements into differentiated, deliverable solutions using in-depth knowledge of the ServiceNow platform. You are expected to be a subject matter expert, collaborate with and manage the team to perform effectively, and be responsible for team decisions. Engaging with business and technical teams from across the organisation and contributing to key decisions will be essential, as well as providing solutions to problems that apply across various teams. Expert proficiency in ServiceNow is required. Core responsibilities include: Provide oversight of Technical Governance across the ServiceNow platform. Enforce coding standards across the existing teams and external resources. Provide solutions and document High-Level Design artefacts. Act as an escalation point for issues and development blockers. Proactively identify and log improvement opportunities for the business. Contribute to platform health management. Support technical triage of major issues where required. Location: London - Hybrid Contract Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Here's a concise, punchy version focused on the key essential technical skills , ideal for LinkedIn or quick-view job boards: ServiceNow Developer - Award-Winning Managed Services Provider Marlow Leeds Manchester (Hybrid) Our client is expanding their ServiceNow capability and is looking for an experienced ServiceNow Developer to help deliver high-quality solutions across enterprise environments. Key Skills & Experience (Essential) Strong experience developing on the ServiceNow platform within enterprise/internal environments. Solid understanding of ServiceNow architecture , data model, and core modules: ITSM, ITOM, CSM, TPSM . Proficient in JavaScript , Flow Designer , UI Policies , Client Scripts , and Business Rules . Hands-on experience with ServiceNow integrations (REST, SOAP, IntegrationHub). Strong knowledge of web technologies and Hub & Spoke integration methodology. Agile delivery experience. ServiceNow Certified System Administrator (CSA) . Why Join? Work with an award-winning MSP committed to innovation and employee development. Hybrid working from modern offices in Marlow, Leeds, or Manchester. Competitive package with strong progression opportunities. If you'd like, I can also create a very short 3-4 line LinkedIn teaser to draw candidates in.
05/12/2025
Full time
Here's a concise, punchy version focused on the key essential technical skills , ideal for LinkedIn or quick-view job boards: ServiceNow Developer - Award-Winning Managed Services Provider Marlow Leeds Manchester (Hybrid) Our client is expanding their ServiceNow capability and is looking for an experienced ServiceNow Developer to help deliver high-quality solutions across enterprise environments. Key Skills & Experience (Essential) Strong experience developing on the ServiceNow platform within enterprise/internal environments. Solid understanding of ServiceNow architecture , data model, and core modules: ITSM, ITOM, CSM, TPSM . Proficient in JavaScript , Flow Designer , UI Policies , Client Scripts , and Business Rules . Hands-on experience with ServiceNow integrations (REST, SOAP, IntegrationHub). Strong knowledge of web technologies and Hub & Spoke integration methodology. Agile delivery experience. ServiceNow Certified System Administrator (CSA) . Why Join? Work with an award-winning MSP committed to innovation and employee development. Hybrid working from modern offices in Marlow, Leeds, or Manchester. Competitive package with strong progression opportunities. If you'd like, I can also create a very short 3-4 line LinkedIn teaser to draw candidates in.
ServiceNow Technical Architect / Inside IR35/ Fully Remote / 12 Month Contract I'm on the lookout for an ServiceNow Technical Architect to join my clients team, driving innovation and ensuring the ServiceNow platform is secure, scalable, and aligned with business objectives. Responsibilities: Architectural Leadership: Define and govern ServiceNow architecture patterns, ensuring compliance with enterprise and government standards. Design & Delivery: Lead secure API frameworks, integrations, and data models (IRM-CSDM alignment, SPM expansion, HRSD complex case, zScaler transition). Technical Assurance: Present designs to governance forums, influence senior stakeholders, and ensure compliance with NCSC cloud and security principles. Mentorship: Coach engineers, embed best practices, and build capability across teams. Role Requirements: Certification: ServiceNow Technical Architect Expertise: Proven experience designing and implementing ServiceNow solutions across multi-cloud environments. Module Mastery: IRM, ITSM, HRSD, CSDM, SPM. Security & Integration: Strong background in secure API provisioning and integration frameworks. Communication: Exceptional influencing and presentation skills. If you are interested in this role, please apply or email your latest CV to ASAP! ServiceNow Technical Architect / Inside IR35/ Fully Remote / 12 Month Contract
05/12/2025
Contractor
ServiceNow Technical Architect / Inside IR35/ Fully Remote / 12 Month Contract I'm on the lookout for an ServiceNow Technical Architect to join my clients team, driving innovation and ensuring the ServiceNow platform is secure, scalable, and aligned with business objectives. Responsibilities: Architectural Leadership: Define and govern ServiceNow architecture patterns, ensuring compliance with enterprise and government standards. Design & Delivery: Lead secure API frameworks, integrations, and data models (IRM-CSDM alignment, SPM expansion, HRSD complex case, zScaler transition). Technical Assurance: Present designs to governance forums, influence senior stakeholders, and ensure compliance with NCSC cloud and security principles. Mentorship: Coach engineers, embed best practices, and build capability across teams. Role Requirements: Certification: ServiceNow Technical Architect Expertise: Proven experience designing and implementing ServiceNow solutions across multi-cloud environments. Module Mastery: IRM, ITSM, HRSD, CSDM, SPM. Security & Integration: Strong background in secure API provisioning and integration frameworks. Communication: Exceptional influencing and presentation skills. If you are interested in this role, please apply or email your latest CV to ASAP! ServiceNow Technical Architect / Inside IR35/ Fully Remote / 12 Month Contract
Permanent AVP Infrastructure Network Operations Engineer - Cisco ACI, Firewalls, AWS, Wi-FI Required Skills and Experience: Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities. Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacentre clos fabric using spine-leaf architecture (Cisco ACI). Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model. In-depth experience of working in a multi-vendor Firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting Firewall rule changes, NAT & VPN in a segmented network with multiple layers of Firewalls. Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity. Familiarity with SaaS-based security and SASE architecture, Zero Trust principles. Familiarity with monitoring tools like SolarWinds and Dynatrace. Familiarity working with ServiceNow or other ticketing systems. Proficiency in creating technical documents, runbooks, and network diagrams. Prior experience of working in an NOC environment would be a plus. Extensive knowledge of configuring and troubleshooting the following technologies: Security & Firewall Management : multi-vendor Firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone Firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site), NAC (Cisco ISE) and access security appliance (RSA). Enterprise Infrastructure : Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS. Cloud Integration : Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway, and VPN), manage cloud security options using security groups. Datacentre Infrastructure : Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacentre technologies (Cisco NX-OS, RSA appliance & NetScaler). Wi-Fi Solutions : Centralized and cloud-based WLAN solutions. Any experience with Meraki solutions would be preferred. Monitor : SolarWinds for alert monitoring. Troubleshoot : Using Firewall packet capture, CLI commands and other methodologies, tools like Dynatrace. Permanent role - Central London based - hybrid working By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
05/12/2025
Full time
Permanent AVP Infrastructure Network Operations Engineer - Cisco ACI, Firewalls, AWS, Wi-FI Required Skills and Experience: Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities. Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacentre clos fabric using spine-leaf architecture (Cisco ACI). Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model. In-depth experience of working in a multi-vendor Firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting Firewall rule changes, NAT & VPN in a segmented network with multiple layers of Firewalls. Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity. Familiarity with SaaS-based security and SASE architecture, Zero Trust principles. Familiarity with monitoring tools like SolarWinds and Dynatrace. Familiarity working with ServiceNow or other ticketing systems. Proficiency in creating technical documents, runbooks, and network diagrams. Prior experience of working in an NOC environment would be a plus. Extensive knowledge of configuring and troubleshooting the following technologies: Security & Firewall Management : multi-vendor Firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone Firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site), NAC (Cisco ISE) and access security appliance (RSA). Enterprise Infrastructure : Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS. Cloud Integration : Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway, and VPN), manage cloud security options using security groups. Datacentre Infrastructure : Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacentre technologies (Cisco NX-OS, RSA appliance & NetScaler). Wi-Fi Solutions : Centralized and cloud-based WLAN solutions. Any experience with Meraki solutions would be preferred. Monitor : SolarWinds for alert monitoring. Troubleshoot : Using Firewall packet capture, CLI commands and other methodologies, tools like Dynatrace. Permanent role - Central London based - hybrid working By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow with eBonding Solution Architect with proven expertise in delivering projects within complex, multi-vendor environments. The successful candidate will play a key role in ensuring the successful delivery of key projects and programmes. Key Responsibilities: Shapes and drives the stakeholder engagement strategy, ensuring the successful development and implementation of innovative business solutions for customers. Leads the project delivery team and supplier network, ensuring ownership of dependencies, milestones, and risks in line with operating model standards and delivery frameworks, while inspiring team engagement to achieve business objectives. Identifies and implements quality and efficiency improvement initiatives to enhance processes and deliver more effective, customer-focused solutions. Manages project risks by collaborating with the business and stakeholders to establish a shared understanding, ensuring risks are mitigated and customer outcomes are protected. Manages project delivery budgets and resources, driving governance to ensure objectives are met, costs are controlled, and reporting is timely and accurate. Essential Skills and Experience: ServiceNow ebonding Proven experience in driving and delivering using commercial contracts. Strong background of project management principles, methods, techniques, tools and emerging trends. Formal Programme/Project Management qualification, APM/P, Certified Project Manager and Prince 2 or equivalent. Experience in managing customer expectations and senior stake holders. Strong financial management skills including quality forecasting. Proven experience in managing staff performance and developing high performing teams. Desirable Skills: PACE, CDM and CSM. Structuring safety cases in support of projects. Formal qualifications in risk identification and assessment. ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite
05/12/2025
Contractor
ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow with eBonding Solution Architect with proven expertise in delivering projects within complex, multi-vendor environments. The successful candidate will play a key role in ensuring the successful delivery of key projects and programmes. Key Responsibilities: Shapes and drives the stakeholder engagement strategy, ensuring the successful development and implementation of innovative business solutions for customers. Leads the project delivery team and supplier network, ensuring ownership of dependencies, milestones, and risks in line with operating model standards and delivery frameworks, while inspiring team engagement to achieve business objectives. Identifies and implements quality and efficiency improvement initiatives to enhance processes and deliver more effective, customer-focused solutions. Manages project risks by collaborating with the business and stakeholders to establish a shared understanding, ensuring risks are mitigated and customer outcomes are protected. Manages project delivery budgets and resources, driving governance to ensure objectives are met, costs are controlled, and reporting is timely and accurate. Essential Skills and Experience: ServiceNow ebonding Proven experience in driving and delivering using commercial contracts. Strong background of project management principles, methods, techniques, tools and emerging trends. Formal Programme/Project Management qualification, APM/P, Certified Project Manager and Prince 2 or equivalent. Experience in managing customer expectations and senior stake holders. Strong financial management skills including quality forecasting. Proven experience in managing staff performance and developing high performing teams. Desirable Skills: PACE, CDM and CSM. Structuring safety cases in support of projects. Formal qualifications in risk identification and assessment. ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to be fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into the service design for full, ongoing run capability. Collaborate with stakeholders to understand business needs and translate them into scalable, sustainable service solutions. Work closely with value stream leads, IT teams, and third-party vendors to define and document service requirements. Act as a key point of contact for service-related discussions during project planning and execution phases. Define and document service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs). Ensure full documentation and knowledge transfer to the Service Transition team for safe introduction of the designed service into production. Assess and mitigate risks associated with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure & Operations setting. Experience with ServiceNow or other ITSM platforms. Experience with planning and managing work using Jira. Strong leadership capabilities with proven skills in collaboration, influencing, and leading. Familiarity with modern IT infrastructure, cloud technologies, and DevOps practices including CI/CD pipelines. Strong problem-solving skills with a focus on long-term strategic outcomes. Proven track record of designing and integrating services involving diverse tools, providers, processes, teams, and time zones in a multi-vendor environment. Excellent written and verbal communication skills to articulate complex concepts to various audiences. Flexibility in a rapidly changing environment, with the ability to work under pressure. Self-motivated and capable of working within project timelines and deadlines. Deliverables Define and produce the Service Definition for the new Ecommerce Application by the end of month 1. Define the requirements for the CI/CD pipeline to support multi-vendor and multi-purpose (Dev & Ops) use by the end of month 3. Define and produce Service Definitions for the new global clinical platform and all underpinning applications by the end of month 6. If you are a skilled Service Now Designer keen on leveraging your expertise within a dynamic environment, we encourage you to apply now!
05/12/2025
Contractor
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to be fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into the service design for full, ongoing run capability. Collaborate with stakeholders to understand business needs and translate them into scalable, sustainable service solutions. Work closely with value stream leads, IT teams, and third-party vendors to define and document service requirements. Act as a key point of contact for service-related discussions during project planning and execution phases. Define and document service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs). Ensure full documentation and knowledge transfer to the Service Transition team for safe introduction of the designed service into production. Assess and mitigate risks associated with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure & Operations setting. Experience with ServiceNow or other ITSM platforms. Experience with planning and managing work using Jira. Strong leadership capabilities with proven skills in collaboration, influencing, and leading. Familiarity with modern IT infrastructure, cloud technologies, and DevOps practices including CI/CD pipelines. Strong problem-solving skills with a focus on long-term strategic outcomes. Proven track record of designing and integrating services involving diverse tools, providers, processes, teams, and time zones in a multi-vendor environment. Excellent written and verbal communication skills to articulate complex concepts to various audiences. Flexibility in a rapidly changing environment, with the ability to work under pressure. Self-motivated and capable of working within project timelines and deadlines. Deliverables Define and produce the Service Definition for the new Ecommerce Application by the end of month 1. Define the requirements for the CI/CD pipeline to support multi-vendor and multi-purpose (Dev & Ops) use by the end of month 3. Define and produce Service Definitions for the new global clinical platform and all underpinning applications by the end of month 6. If you are a skilled Service Now Designer keen on leveraging your expertise within a dynamic environment, we encourage you to apply now!
Integration Specialist - AWS and Azure Outside IR35 Stevenage - 3 days on site 3 months initial contract must hold or be eligible for UK SC clearance Brief I'm looking for a skilled Integration Engineer to join our software and integration team on a 3-month contract. You'll design build, and document integrations across AWS and Azure platforms ensuring seamless data flow between systems. This is a hands-on role where you'll work closely with software engineers, business analysts, architects, and QA teams to deliver secure, scalable, and maintainable integration solutions. Key Responsibilities Design, develop, and implement integrations across AWS and Azure including low-code / no-code solutions Collab with business analysts and architects to translate requirements into technical designs Configure and maintain API-based , event-driven , and batch integrations between SaaS and on-prem solutions Support testing and deployment pipelines (CI/CD) for integration solutions Required Skills Proven experience with low-code / no-code integration tools (Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer) Strong understanding of cloud services and architectures in AWS / Azure Familiarity with API design and management , REST/SOAP , and event-driven architectures Hands-on experience with Python, JavaScript, or ETL / data transformati on tools Knowledge of SaaS platforms such as Salesforce, ServiceNow, SAP, or Pega Awareness of DevOps, CI/CD, and version control (Git, Azure DevOps, etc.) Excellent communication and documentation skills. Desirable Skills Experience working in secure and governed cloud environments Bachelor's degree in computer science, IT, or related fields Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
05/12/2025
Contractor
Integration Specialist - AWS and Azure Outside IR35 Stevenage - 3 days on site 3 months initial contract must hold or be eligible for UK SC clearance Brief I'm looking for a skilled Integration Engineer to join our software and integration team on a 3-month contract. You'll design build, and document integrations across AWS and Azure platforms ensuring seamless data flow between systems. This is a hands-on role where you'll work closely with software engineers, business analysts, architects, and QA teams to deliver secure, scalable, and maintainable integration solutions. Key Responsibilities Design, develop, and implement integrations across AWS and Azure including low-code / no-code solutions Collab with business analysts and architects to translate requirements into technical designs Configure and maintain API-based , event-driven , and batch integrations between SaaS and on-prem solutions Support testing and deployment pipelines (CI/CD) for integration solutions Required Skills Proven experience with low-code / no-code integration tools (Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer) Strong understanding of cloud services and architectures in AWS / Azure Familiarity with API design and management , REST/SOAP , and event-driven architectures Hands-on experience with Python, JavaScript, or ETL / data transformati on tools Knowledge of SaaS platforms such as Salesforce, ServiceNow, SAP, or Pega Awareness of DevOps, CI/CD, and version control (Git, Azure DevOps, etc.) Excellent communication and documentation skills. Desirable Skills Experience working in secure and governed cloud environments Bachelor's degree in computer science, IT, or related fields Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
AWS Consultant (Amazon Connect Specialist) Contract: 6 months Location: Remote Rate: £400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability with confident stakeholder engagement. You will take ownership from requirements gathering through to design, documentation, and delivery within the AWS ecosystem, guiding clients toward best-practice architecture while working closely with engineers throughout implementation. Your Responsibilities Lead the design, configuration, and delivery of Amazon Connect environments within AWS. Engage with customer and business stakeholders to capture, refine, and document requirements. Produce high-quality solution and architecture documentation. Collaborate with developers and engineers to ensure design alignment during build and test phases. Advise on AWS architectural best practice and contact-centre optimisation. Support automation and integration initiatives to enhance scalability and performance. You Will Have Strong, recent experience designing and delivering Amazon Connect solutions. Broad understanding of AWS services including Lambda, S3, API Gateway, IAM, and CloudWatch. Confidence leading technical and business discussions with stakeholders. Experience producing clear technical design and architecture documentation. Ability to work hands-on alongside development teams during delivery. Desirable Skills Experience with JavaScript and/or Python for custom integrations or automation. Knowledge of Terraform, AWS CDK, or other CI/CD tooling. Background integrating Amazon Connect with CRM or workflow platforms such as Salesforce, Dynamics, or ServiceNow. AWS certifications (Solutions Architect Associate or Professional) highly beneficial.
05/12/2025
Contractor
AWS Consultant (Amazon Connect Specialist) Contract: 6 months Location: Remote Rate: £400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability with confident stakeholder engagement. You will take ownership from requirements gathering through to design, documentation, and delivery within the AWS ecosystem, guiding clients toward best-practice architecture while working closely with engineers throughout implementation. Your Responsibilities Lead the design, configuration, and delivery of Amazon Connect environments within AWS. Engage with customer and business stakeholders to capture, refine, and document requirements. Produce high-quality solution and architecture documentation. Collaborate with developers and engineers to ensure design alignment during build and test phases. Advise on AWS architectural best practice and contact-centre optimisation. Support automation and integration initiatives to enhance scalability and performance. You Will Have Strong, recent experience designing and delivering Amazon Connect solutions. Broad understanding of AWS services including Lambda, S3, API Gateway, IAM, and CloudWatch. Confidence leading technical and business discussions with stakeholders. Experience producing clear technical design and architecture documentation. Ability to work hands-on alongside development teams during delivery. Desirable Skills Experience with JavaScript and/or Python for custom integrations or automation. Knowledge of Terraform, AWS CDK, or other CI/CD tooling. Background integrating Amazon Connect with CRM or workflow platforms such as Salesforce, Dynamics, or ServiceNow. AWS certifications (Solutions Architect Associate or Professional) highly beneficial.
ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - £75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure it all runs like clockwork. Whether it's ITSM, ITOM, GenAI, or UI Builder, you'll know how to get the best out of it. You'll also be guiding developers, consultants, and PMs to make sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work spotting opportunities to automate, streamline, and improve. You'll also get involved in internal innovation, shaping new ideas, writing the odd whitepaper, and helping win new work. What We're After: You might already be an Architect, or you're a strong Developer ready to step up. Either way, you've got solid platform experience, a few certs under your belt (System Admin, Implementation Specialist, etc.), and you're comfortable talking both tech and business. You've worked across different modules and know how to tie it all together into something that delivers real value. You're confident leading teams, working with clients, and making decisions that stick. Bonus points if you've worked in agile setups, used modelling tools like BPMN/UML, and have a decent handle on scripting and integrations. But more than anything, we want someone who's curious, collaborative, and up for a challenge. What's In It For You: Up to £75k base + performance bonus Flexible benefits tailored to your lifestyle Mental health and wellbeing support Fancy it? I'm looking to get CVs out for this ASAP so send your CV in for immediate consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
05/12/2025
Full time
ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - £75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure it all runs like clockwork. Whether it's ITSM, ITOM, GenAI, or UI Builder, you'll know how to get the best out of it. You'll also be guiding developers, consultants, and PMs to make sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work spotting opportunities to automate, streamline, and improve. You'll also get involved in internal innovation, shaping new ideas, writing the odd whitepaper, and helping win new work. What We're After: You might already be an Architect, or you're a strong Developer ready to step up. Either way, you've got solid platform experience, a few certs under your belt (System Admin, Implementation Specialist, etc.), and you're comfortable talking both tech and business. You've worked across different modules and know how to tie it all together into something that delivers real value. You're confident leading teams, working with clients, and making decisions that stick. Bonus points if you've worked in agile setups, used modelling tools like BPMN/UML, and have a decent handle on scripting and integrations. But more than anything, we want someone who's curious, collaborative, and up for a challenge. What's In It For You: Up to £75k base + performance bonus Flexible benefits tailored to your lifestyle Mental health and wellbeing support Fancy it? I'm looking to get CVs out for this ASAP so send your CV in for immediate consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Automation Engineer Location: London (Hybrid, 3 days per week on-site) Duration: 6 months Rate: Negotiable (DOE) Overview An industry-leading global organisation is driving the automation and standardisation of its network infrastructure and services. They're looking for a Network Automation Engineer with strong hands-on experience in Ansible, Python, and network orchestration to help design, build, and integrate automation solutions across a range of enterprise platforms.This role blends network engineering, DevOps, and systems integration - ideal for someone comfortable writing automation playbooks and APIs while understanding routing, firewalls, and connectivity fundamentals. Key Responsibilities Design, build, and maintain automation solutions for network and infrastructure systems. Develop Ansible playbooks and reusable automation modules for configuration, orchestration, and provisioning. Configure and integrate Cisco NSO and related orchestration tools to streamline network operations. Build and maintain API-based integrations with systems such as ServiceNow, NetBox, and GitHub. Drive network configuration standardisation using YANG models for routers and switches. Implement and maintain CI/CD pipelines (GitHub Actions / Azure DevOps) for network code delivery. Troubleshoot and optimise automation workflows across hybrid (on-prem and cloud) environments. Collaborate with architects, service owners, and developers to translate requirements into scalable automated solutions. Maintain documentation for designs, processes, and operational procedures. Promote automation, standardisation, and best practices across global teams. Core Technologies Automation & Orchestration: Ansible, Cisco NSO, Terraform, GitOps (GitHub / GitLab / Azure DevOps) Networking & Modelling: YANG, RESTCONF, NETCONF, XML, JSON, Jinja2, NetBox Cloud & Platform: Azure, AWS, RedHat Enterprise Linux, VMware, OpenStack Scripting & Languages: Python, Bash, YAML (Go / PowerShell desirable) CI/CD & Tooling: GitHub Actions, Azure Pipelines, Jenkins, Terraform, ServiceNow Monitoring & Observability: Grafana, Prometheus (desirable) Experience & Requirements Proven experience in network engineering or network automation (WAN, LAN, routing, switching, DNS, DHCP). Hands-on experience developing automation using Ansible and Python . Familiarity with Cisco NSO and YANG modelling or similar orchestration tools. Understanding of network APIs (REST/NETCONF) and data formats ( XML/JSON ). Experience integrating automation into CI/CD pipelines using Git-based workflows. Comfortable working in Linux-based environments (RedHat, CentOS, Ubuntu). Knowledge of cloud networking (Azure / AWS VPCs, Transit Gateways, VPNs). Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications such as Cisco CCNP / DevNet Professional preferred; ITIL desirable. What You'll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure / AWS / on-prem). Creating reusable playbooks, templates, and design artefacts for future deployments. Supporting the organisation's transition toward infrastructure-as-code and self-service provisioning . Ideal Candidate You're an experienced Network Automation Engineer , Network DevOps Engineer , or DevNet Specialist with hands-on expertise in both traditional networking and modern automation practices. You're fluent in Python , think in APIs , and take pride in transforming manual configurations into efficient, repeatable code.If you're interested and keen to find out more, please apply now with your updated CV and reach out to Tom Johnson at Certain Advantage - Ref: 79585
05/12/2025
Contractor
Network Automation Engineer Location: London (Hybrid, 3 days per week on-site) Duration: 6 months Rate: Negotiable (DOE) Overview An industry-leading global organisation is driving the automation and standardisation of its network infrastructure and services. They're looking for a Network Automation Engineer with strong hands-on experience in Ansible, Python, and network orchestration to help design, build, and integrate automation solutions across a range of enterprise platforms.This role blends network engineering, DevOps, and systems integration - ideal for someone comfortable writing automation playbooks and APIs while understanding routing, firewalls, and connectivity fundamentals. Key Responsibilities Design, build, and maintain automation solutions for network and infrastructure systems. Develop Ansible playbooks and reusable automation modules for configuration, orchestration, and provisioning. Configure and integrate Cisco NSO and related orchestration tools to streamline network operations. Build and maintain API-based integrations with systems such as ServiceNow, NetBox, and GitHub. Drive network configuration standardisation using YANG models for routers and switches. Implement and maintain CI/CD pipelines (GitHub Actions / Azure DevOps) for network code delivery. Troubleshoot and optimise automation workflows across hybrid (on-prem and cloud) environments. Collaborate with architects, service owners, and developers to translate requirements into scalable automated solutions. Maintain documentation for designs, processes, and operational procedures. Promote automation, standardisation, and best practices across global teams. Core Technologies Automation & Orchestration: Ansible, Cisco NSO, Terraform, GitOps (GitHub / GitLab / Azure DevOps) Networking & Modelling: YANG, RESTCONF, NETCONF, XML, JSON, Jinja2, NetBox Cloud & Platform: Azure, AWS, RedHat Enterprise Linux, VMware, OpenStack Scripting & Languages: Python, Bash, YAML (Go / PowerShell desirable) CI/CD & Tooling: GitHub Actions, Azure Pipelines, Jenkins, Terraform, ServiceNow Monitoring & Observability: Grafana, Prometheus (desirable) Experience & Requirements Proven experience in network engineering or network automation (WAN, LAN, routing, switching, DNS, DHCP). Hands-on experience developing automation using Ansible and Python . Familiarity with Cisco NSO and YANG modelling or similar orchestration tools. Understanding of network APIs (REST/NETCONF) and data formats ( XML/JSON ). Experience integrating automation into CI/CD pipelines using Git-based workflows. Comfortable working in Linux-based environments (RedHat, CentOS, Ubuntu). Knowledge of cloud networking (Azure / AWS VPCs, Transit Gateways, VPNs). Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications such as Cisco CCNP / DevNet Professional preferred; ITIL desirable. What You'll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure / AWS / on-prem). Creating reusable playbooks, templates, and design artefacts for future deployments. Supporting the organisation's transition toward infrastructure-as-code and self-service provisioning . Ideal Candidate You're an experienced Network Automation Engineer , Network DevOps Engineer , or DevNet Specialist with hands-on expertise in both traditional networking and modern automation practices. You're fluent in Python , think in APIs , and take pride in transforming manual configurations into efficient, repeatable code.If you're interested and keen to find out more, please apply now with your updated CV and reach out to Tom Johnson at Certain Advantage - Ref: 79585
Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Be the technical go-to person for the team - helping guide consultants and developers during delivery. Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Eligible for security clearance / ILR
05/12/2025
Full time
Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Be the technical go-to person for the team - helping guide consultants and developers during delivery. Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Eligible for security clearance / ILR
Contract Role - ServiceNow Developer (Banking) - Glasgow/Hybrid/Remote - 12 months initial - Inside IR35 We are seeking a skilled ServiceNow Developer to join a major banking client in Glasgow on a 12-month contract. The successful candidate will play a key role in the design, development, and enhancement of the bank's ServiceNow platform - supporting transformation and automation initiatives across IT and business operations. This is an excellent opportunity for an experienced developer to work within a high-performing team, contributing to one of the bank's most strategic ServiceNow programmes. Role Overview: Job Title: ServiceNow Developer (Banking) Location: Glasgow /Hybrid/Remote Contract Type: Contract Duration: 12 months initial Sector: Banking Required Skills & Experience Proven experience as a ServiceNow Developer/ ServiceNow Consultant within the banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. Strong knowledge of Agile methodologies and experience working in Agile environments. Excellent problem-solving skills and ability to work independently and collaboratively in a fast-paced environment. Relevant ServiceNow certifications (e.g. Certified System Administrator (CSA) , Certified Application Developer (CAD) , or higher). Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
05/12/2025
Contractor
Contract Role - ServiceNow Developer (Banking) - Glasgow/Hybrid/Remote - 12 months initial - Inside IR35 We are seeking a skilled ServiceNow Developer to join a major banking client in Glasgow on a 12-month contract. The successful candidate will play a key role in the design, development, and enhancement of the bank's ServiceNow platform - supporting transformation and automation initiatives across IT and business operations. This is an excellent opportunity for an experienced developer to work within a high-performing team, contributing to one of the bank's most strategic ServiceNow programmes. Role Overview: Job Title: ServiceNow Developer (Banking) Location: Glasgow /Hybrid/Remote Contract Type: Contract Duration: 12 months initial Sector: Banking Required Skills & Experience Proven experience as a ServiceNow Developer/ ServiceNow Consultant within the banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. Strong knowledge of Agile methodologies and experience working in Agile environments. Excellent problem-solving skills and ability to work independently and collaboratively in a fast-paced environment. Relevant ServiceNow certifications (e.g. Certified System Administrator (CSA) , Certified Application Developer (CAD) , or higher). Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Morgan Philips Specialist Recruitment
Stevenage, Hertfordshire
Business Analyst - £500 pay per day (via umbrella) - Hertfordshire/Hybrid workingITSM - ServiceNow - MSP Transition Start 1st of December To end of April 2026 Stevenage - Min. of two times per week is essential Assess and develop business requirements and determine appropriate solution options in partnership with solution architects Pro-actively share and promote the solutions we deliver Provide effective hyper care support for all of our solutions Maintain effective governance across all internal processes Identify and evaluate different technologies aligned with business goals and strategy Conduct impact assessments for defined process and system changes Help to identify opportunities to improve service, quality, safety and profitability by improving existing or implementing new processes and systems Develop and maintain positive close working relationships with business stakeholders Communicate regularly and appropriately with all levels of business stakeholder Understand what the business needs, the challenges our contracts face, and how we can deliver benefit Establish and maintain a strong innovation dynamic between our business stakeholders to help drive continuous improvement Work with in-house and outsourced IT management to develop current systems, deploy new solutions and build interfaces between systems where required Liaise with clients and partners on joint initiatives and represent the Company as required. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
04/12/2025
Seasonal
Business Analyst - £500 pay per day (via umbrella) - Hertfordshire/Hybrid workingITSM - ServiceNow - MSP Transition Start 1st of December To end of April 2026 Stevenage - Min. of two times per week is essential Assess and develop business requirements and determine appropriate solution options in partnership with solution architects Pro-actively share and promote the solutions we deliver Provide effective hyper care support for all of our solutions Maintain effective governance across all internal processes Identify and evaluate different technologies aligned with business goals and strategy Conduct impact assessments for defined process and system changes Help to identify opportunities to improve service, quality, safety and profitability by improving existing or implementing new processes and systems Develop and maintain positive close working relationships with business stakeholders Communicate regularly and appropriately with all levels of business stakeholder Understand what the business needs, the challenges our contracts face, and how we can deliver benefit Establish and maintain a strong innovation dynamic between our business stakeholders to help drive continuous improvement Work with in-house and outsourced IT management to develop current systems, deploy new solutions and build interfaces between systems where required Liaise with clients and partners on joint initiatives and represent the Company as required. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Salary: Up to £100,000 Hybrid Model: 1 day p/w in Central London (remaining remote) Job Type: Permanent ServiceNow Discovery Engineer - AWS Integration Salary: £90,000 to £100,000 (dependent on candidate experience) Package : Excellent employee benefits package Hybrid Model : 1 day p/w in Central London (remaining remote) Location : London Sector: Financial / Banking Overview: My client, one of the UK's most exciting and fastest growing IT Services organisations is seeking a skilled ServiceNow Discovery Engineer with hands-on experience configuring event-driven discovery for AWS environments .The initial project the candidate will be placed on (projected to last several years) will be with a major internationally operating Financial Services organisation to utilise their skills on a large-scaled ServiceNow AWS integration.The ideal candidate will have strong JavaScript development skills , particularly in ServiceNow Business Rules , Script Includes , and custom server-side scripting . Key Responsibilities: Set up and fine-tune event-driven AWS resource discovery using ServiceNow Discovery and MID Servers. Design, implement, and support custom probes, sensors, and patterns tailored for dynamic cloud environments. Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
04/12/2025
Full time
Salary: Up to £100,000 Hybrid Model: 1 day p/w in Central London (remaining remote) Job Type: Permanent ServiceNow Discovery Engineer - AWS Integration Salary: £90,000 to £100,000 (dependent on candidate experience) Package : Excellent employee benefits package Hybrid Model : 1 day p/w in Central London (remaining remote) Location : London Sector: Financial / Banking Overview: My client, one of the UK's most exciting and fastest growing IT Services organisations is seeking a skilled ServiceNow Discovery Engineer with hands-on experience configuring event-driven discovery for AWS environments .The initial project the candidate will be placed on (projected to last several years) will be with a major internationally operating Financial Services organisation to utilise their skills on a large-scaled ServiceNow AWS integration.The ideal candidate will have strong JavaScript development skills , particularly in ServiceNow Business Rules , Script Includes , and custom server-side scripting . Key Responsibilities: Set up and fine-tune event-driven AWS resource discovery using ServiceNow Discovery and MID Servers. Design, implement, and support custom probes, sensors, and patterns tailored for dynamic cloud environments. Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
ServiceNow Architect Location: United Kingdom (Flexible working arrangements)Clearance: SC required - five years continuous presence in the UKEmployment Type: Permanent Overview My client is scaling up its ServiceNow practice and looking for a Senior Consultant ready to step into an architecture shaped role. If you're currently a Senior Consultant/Assistant Manager/Manager within a consultancy and want a clear route into architecture - this is the move for you. You'll be: - Leading early stage client engagements, discovery and requirements mapping - Shaping ServiceNow architecture before handover to development teams - Working directly with senior stakeholders across the public & private sector - Influencing solution direction and guiding junior team members - Operating inside a fast growing architecture practice with real progression opportunities What we are looking for: - ServiceNow experience inside a consultancy (Big 4, tier-2, or specialist boutique) - Strong client facing communication and consulting ability - Ability to map requirements, challenge stakeholders and shape solutions - Eligibility for SC clearance (no trips abroad over 28 days in last 5 years) Why we should speak: - Title uplift toward architecture - High growth, modern culture, approachable leadership, less bureaucracy - Evergreen demand: multiple hires planned, long term practice growth - Real progression opportunities + structured development - Competitive package + bonus If you're ready to step up and shape ServiceNow solutions at scale, I want to hear from you. If this role is of interest, contact Lorenz Pasch at Hays Recruitment on straight away (contact information is on LinkedIn). I take all calls or call back. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Full time
ServiceNow Architect Location: United Kingdom (Flexible working arrangements)Clearance: SC required - five years continuous presence in the UKEmployment Type: Permanent Overview My client is scaling up its ServiceNow practice and looking for a Senior Consultant ready to step into an architecture shaped role. If you're currently a Senior Consultant/Assistant Manager/Manager within a consultancy and want a clear route into architecture - this is the move for you. You'll be: - Leading early stage client engagements, discovery and requirements mapping - Shaping ServiceNow architecture before handover to development teams - Working directly with senior stakeholders across the public & private sector - Influencing solution direction and guiding junior team members - Operating inside a fast growing architecture practice with real progression opportunities What we are looking for: - ServiceNow experience inside a consultancy (Big 4, tier-2, or specialist boutique) - Strong client facing communication and consulting ability - Ability to map requirements, challenge stakeholders and shape solutions - Eligibility for SC clearance (no trips abroad over 28 days in last 5 years) Why we should speak: - Title uplift toward architecture - High growth, modern culture, approachable leadership, less bureaucracy - Evergreen demand: multiple hires planned, long term practice growth - Real progression opportunities + structured development - Competitive package + bonus If you're ready to step up and shape ServiceNow solutions at scale, I want to hear from you. If this role is of interest, contact Lorenz Pasch at Hays Recruitment on straight away (contact information is on LinkedIn). I take all calls or call back. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Release Management Lead / VP will oversee and coordinate the release management life cycle within the Technology department of a financial services organisation. This role will focus on ensuring seamless delivery and deployment of software and system updates in a fast-paced environment. Client Details The organisation is a well-established player in the Financial Services industry, with a focus on delivering innovative technology solutions. Description Strategic Release Planning & Execution: Own and manage the enterprise-wide release calendar, ensuring alignment with business priorities, regulatory deadlines, and change windows. Lead the planning and execution of major, minor, and emergency releases across multiple platforms and business units. Partner with Product Managers and Engineering Leads to plan, schedule, and coordinate major releases, patches, and hotfixes across multiple interconnected product teams. Require, review, and approve detailed Rollback Plans and communication strategies for every critical release, ensuring swift recovery in the event of failure. Lead regular coordination meetings with development, QA, infrastructure, cybersecurity, and business teams to ensure release readiness, resolve scheduling conflicts and pre-empt deployment risks Oversee release bridges and provide leadership during out-of-hours deployments and critical cutovers. Manage and lead post live release periods, ensuring issues are captured, prioritised, communicated and plans for remediation are put into place. Governance & Compliance: Ensure all release activities comply with internal controls, audit requirements, and regulatory standards (e.g., SOX, PCI-DSS, GDPR, PRA/FCA). Maintain comprehensive release documentation, including approvals, risk assessments, rollback plans, and post-implementation reviews. Serve as a key point of contact for internal and external audits related to release governance. Enforce segregation of duties, change control policies, and traceability across the release lifecycle. Leadership & Stakeholder Engagement: Act as a central point of coordination for enterprise releases, engaging senior stakeholders, business sponsors, and technology leaders. Chair Release Governance Boards and contribute to Change Advisory Boards (CABs). Provide regular reporting on release performance, risks, and compliance metrics to executive leadership. Continuous Improvement & Tooling: Drive continuous improvement of release processes, automation, and tooling to support Agile, DevOps, and CI/CD practices. Evaluate and support the implementation of enterprise release management tools and frameworks. Foster a culture of accountability, quality, and operational excellence across delivery teams. Miscellaneous Developing skills pertinent to role. Undertaking other reasonable tasks at the discretion of the Head of Section and Group. Profile A successful Release Management Lead / VP should have: Extensive experience in release management, IT operations, or technology delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent leadership, communication, and stakeholder management skills. Understanding of regulatory and compliance standards relevant to banking (e.g., DORA, SOX, PCI-DSS, GDPR). Experience with scaled agile frameworks (e.g., SAFe). Knowledge of risk management, audit controls, and change governance in regulated environments in the banking sector. Experience with core banking systems, digital banking platforms, or financial transaction processing. Job Offer Competitive daily rate of £778 a day inside IR35 Temporary role offering flexibility and project-based engagement. Opportunity to work within a reputable organisation in the Financial Services industry. London-based role with exposure to innovative technology projects. If you are ready to take the next step in your career as a Release Management Lead / VP, apply today to join a leading team in the Financial Services sector.
04/12/2025
Seasonal
The Release Management Lead / VP will oversee and coordinate the release management life cycle within the Technology department of a financial services organisation. This role will focus on ensuring seamless delivery and deployment of software and system updates in a fast-paced environment. Client Details The organisation is a well-established player in the Financial Services industry, with a focus on delivering innovative technology solutions. Description Strategic Release Planning & Execution: Own and manage the enterprise-wide release calendar, ensuring alignment with business priorities, regulatory deadlines, and change windows. Lead the planning and execution of major, minor, and emergency releases across multiple platforms and business units. Partner with Product Managers and Engineering Leads to plan, schedule, and coordinate major releases, patches, and hotfixes across multiple interconnected product teams. Require, review, and approve detailed Rollback Plans and communication strategies for every critical release, ensuring swift recovery in the event of failure. Lead regular coordination meetings with development, QA, infrastructure, cybersecurity, and business teams to ensure release readiness, resolve scheduling conflicts and pre-empt deployment risks Oversee release bridges and provide leadership during out-of-hours deployments and critical cutovers. Manage and lead post live release periods, ensuring issues are captured, prioritised, communicated and plans for remediation are put into place. Governance & Compliance: Ensure all release activities comply with internal controls, audit requirements, and regulatory standards (e.g., SOX, PCI-DSS, GDPR, PRA/FCA). Maintain comprehensive release documentation, including approvals, risk assessments, rollback plans, and post-implementation reviews. Serve as a key point of contact for internal and external audits related to release governance. Enforce segregation of duties, change control policies, and traceability across the release lifecycle. Leadership & Stakeholder Engagement: Act as a central point of coordination for enterprise releases, engaging senior stakeholders, business sponsors, and technology leaders. Chair Release Governance Boards and contribute to Change Advisory Boards (CABs). Provide regular reporting on release performance, risks, and compliance metrics to executive leadership. Continuous Improvement & Tooling: Drive continuous improvement of release processes, automation, and tooling to support Agile, DevOps, and CI/CD practices. Evaluate and support the implementation of enterprise release management tools and frameworks. Foster a culture of accountability, quality, and operational excellence across delivery teams. Miscellaneous Developing skills pertinent to role. Undertaking other reasonable tasks at the discretion of the Head of Section and Group. Profile A successful Release Management Lead / VP should have: Extensive experience in release management, IT operations, or technology delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent leadership, communication, and stakeholder management skills. Understanding of regulatory and compliance standards relevant to banking (e.g., DORA, SOX, PCI-DSS, GDPR). Experience with scaled agile frameworks (e.g., SAFe). Knowledge of risk management, audit controls, and change governance in regulated environments in the banking sector. Experience with core banking systems, digital banking platforms, or financial transaction processing. Job Offer Competitive daily rate of £778 a day inside IR35 Temporary role offering flexibility and project-based engagement. Opportunity to work within a reputable organisation in the Financial Services industry. London-based role with exposure to innovative technology projects. If you are ready to take the next step in your career as a Release Management Lead / VP, apply today to join a leading team in the Financial Services sector.
We are seeking an experienced Test Environment Modernisation Consultant to join a leading retail organisation on a 6-month contract. This role will help redefine how non-production environments operate across a complex enterprise technology landscape. The Role: You will work across a diverse estate-including SAP ECC/S4, ServiceNow, Salesforce, Java/.NET platforms, integration services, and external partner interfaces-to design and implement a modern, consistent, and scalable environment model that supports both product and project delivery. This is a collaborative and influential role requiring technical breadth and strong stakeholder engagement. Key Responsibilities: Assess current DEV/TEST/Pre-Prod environments across 70+ systems. Map dependencies, refresh processes, and integration behaviours. Design enterprise environment strategies, reference architectures, and lifecycle policies. Produce environment naming conventions, governance frameworks, and RACI models. Develop integration environment patterns to support end-to-end testing. Facilitate workshops and align multiple stakeholder groups. Support environment build-out planning and transition roadmaps. Required Experience & Skills: 10+ years in environment management, DevOps, or technical architecture. Experience delivering environment strategy or consolidation programmes. Exposure to SAP ECC/S4, ServiceNow, Salesforce, and integration platforms. Cloud/on-prem knowledge (Azure advantageous). CI/CD, DevOps, automation experience. Strong communication, influencing, and workshop facilitation skills. Ability to work collaboratively across technical and non-technical teams. Contract Details: 6 months 1-2 days per week (Hatfield) £565/day, outside IR35 This is an excellent opportunity for a senior technical consultant to make a tangible impact on enterprise environment strategy and delivery.
04/12/2025
Contractor
We are seeking an experienced Test Environment Modernisation Consultant to join a leading retail organisation on a 6-month contract. This role will help redefine how non-production environments operate across a complex enterprise technology landscape. The Role: You will work across a diverse estate-including SAP ECC/S4, ServiceNow, Salesforce, Java/.NET platforms, integration services, and external partner interfaces-to design and implement a modern, consistent, and scalable environment model that supports both product and project delivery. This is a collaborative and influential role requiring technical breadth and strong stakeholder engagement. Key Responsibilities: Assess current DEV/TEST/Pre-Prod environments across 70+ systems. Map dependencies, refresh processes, and integration behaviours. Design enterprise environment strategies, reference architectures, and lifecycle policies. Produce environment naming conventions, governance frameworks, and RACI models. Develop integration environment patterns to support end-to-end testing. Facilitate workshops and align multiple stakeholder groups. Support environment build-out planning and transition roadmaps. Required Experience & Skills: 10+ years in environment management, DevOps, or technical architecture. Experience delivering environment strategy or consolidation programmes. Exposure to SAP ECC/S4, ServiceNow, Salesforce, and integration platforms. Cloud/on-prem knowledge (Azure advantageous). CI/CD, DevOps, automation experience. Strong communication, influencing, and workshop facilitation skills. Ability to work collaboratively across technical and non-technical teams. Contract Details: 6 months 1-2 days per week (Hatfield) £565/day, outside IR35 This is an excellent opportunity for a senior technical consultant to make a tangible impact on enterprise environment strategy and delivery.
Job Tittle : Head of Release Management / Director Location: London (Hybrid: 5 days in 10) Contract Length: 6 Months (with potential for permanent placement) Daily Rate: £885 (Inside IR35) Contract Type: Temporary Working Pattern: Full Time Join Us in Transforming Release Management! Our client, a leading player in the Financial Services sector, is on the lookout for an enthusiastic and dynamic Head of Release Management / Director to spearhead their innovative journey! This is an exciting opportunity to make a significant impact in a brand-new role focused on shaping release and environment management across EMEA. As the Head of Release Management, you will be at the forefront of defining and executing a strategic vision that enhances the quality and efficiency of release processes. You will be responsible for: Strategic Leadership: Developing a multi-year roadmap aligned with business objectives and regulatory standards. Governance & Compliance: Establishing frameworks and maintaining audit-ready controls that ensure safe and compliant releases. Collaboration: Partnering with Architecture, Engineering, Quality Assurance, and Software Development teams to drive a robust Continuous Delivery (CD) model. Team Building: Leading a high-performing team of release managers and coordinators, fostering a culture of collaboration and continuous improvement. What We're Looking For: Expertise: Extensive experience in release and environment management within regulated industries, particularly within financial services. Technical Acumen: Strong understanding of modern software architecture, CI/CD toolchains, and DevOps principles. Regulatory Knowledge: Familiarity with compliance requirements such as DORA, FCA/PRA, and ISO standards. Leadership Skills: Proven ability to drive large-scale cultural and technological change across diverse teams. Hands-On Experience: Proficiency with tools like Jenkins, Azure DevOps, GitLab, ServiceNow, Terraform, Ansible, and monitoring solutions such as Dynatrace and Splunk. Key Responsibilities: Oversee the end-to-end release lifecycle to ensure changes are delivered efficiently and securely. Define and enforce environment lifecycle policies to ensure stability and compliance. Monitor performance through established quality metrics and KPIs. Serve as the primary point of contact for auditors and provide evidence of compliance. Why Join Us? Impactful Role: This is a pivotal opportunity to redefine release practises in EMEA, allowing you to leave your mark on the organisation. Dynamic Environment: Work in a fast-paced, innovative environment where your ideas and leadership will be valued. Collaborative Culture: Join a team that champions collaboration, accountability, and continuous improvement. If you are ready to take on this exciting challenge and help shape the future of release management in a top-tier financial institution, we want to hear from you! Apply Now! Submit your application today and embark on a transformative journey with us in the world of Financial Services! This is your chance to lead, innovate, and make a difference. Note: Please be advised that this role requires a commitment to full-time hours and will involve some on-call and out-of-hours support for critical release and environment activities. We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
04/12/2025
Contractor
Job Tittle : Head of Release Management / Director Location: London (Hybrid: 5 days in 10) Contract Length: 6 Months (with potential for permanent placement) Daily Rate: £885 (Inside IR35) Contract Type: Temporary Working Pattern: Full Time Join Us in Transforming Release Management! Our client, a leading player in the Financial Services sector, is on the lookout for an enthusiastic and dynamic Head of Release Management / Director to spearhead their innovative journey! This is an exciting opportunity to make a significant impact in a brand-new role focused on shaping release and environment management across EMEA. As the Head of Release Management, you will be at the forefront of defining and executing a strategic vision that enhances the quality and efficiency of release processes. You will be responsible for: Strategic Leadership: Developing a multi-year roadmap aligned with business objectives and regulatory standards. Governance & Compliance: Establishing frameworks and maintaining audit-ready controls that ensure safe and compliant releases. Collaboration: Partnering with Architecture, Engineering, Quality Assurance, and Software Development teams to drive a robust Continuous Delivery (CD) model. Team Building: Leading a high-performing team of release managers and coordinators, fostering a culture of collaboration and continuous improvement. What We're Looking For: Expertise: Extensive experience in release and environment management within regulated industries, particularly within financial services. Technical Acumen: Strong understanding of modern software architecture, CI/CD toolchains, and DevOps principles. Regulatory Knowledge: Familiarity with compliance requirements such as DORA, FCA/PRA, and ISO standards. Leadership Skills: Proven ability to drive large-scale cultural and technological change across diverse teams. Hands-On Experience: Proficiency with tools like Jenkins, Azure DevOps, GitLab, ServiceNow, Terraform, Ansible, and monitoring solutions such as Dynatrace and Splunk. Key Responsibilities: Oversee the end-to-end release lifecycle to ensure changes are delivered efficiently and securely. Define and enforce environment lifecycle policies to ensure stability and compliance. Monitor performance through established quality metrics and KPIs. Serve as the primary point of contact for auditors and provide evidence of compliance. Why Join Us? Impactful Role: This is a pivotal opportunity to redefine release practises in EMEA, allowing you to leave your mark on the organisation. Dynamic Environment: Work in a fast-paced, innovative environment where your ideas and leadership will be valued. Collaborative Culture: Join a team that champions collaboration, accountability, and continuous improvement. If you are ready to take on this exciting challenge and help shape the future of release management in a top-tier financial institution, we want to hear from you! Apply Now! Submit your application today and embark on a transformative journey with us in the world of Financial Services! This is your chance to lead, innovate, and make a difference. Note: Please be advised that this role requires a commitment to full-time hours and will involve some on-call and out-of-hours support for critical release and environment activities. We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
My client are in need of a contract ServiceNow Architect and 2 Developers/ Technical consultants. The roles are inside IR35 and will be working on a remote basis. The end client are in the Public sector, so any similar industry experience there would be beneficial.Skills required: Strong knowledge of ITSM processes and frameworks Deep expertise in Change Management and CMDB modules Familiarity with CSDM, Service Mapping, and CI lifecycle management Excellent problem-solving, documentation, and stakeholder communication skills ServiceNow certifications (CSA, CIS - ITSM, CMDB) highly desirable
04/12/2025
Contractor
My client are in need of a contract ServiceNow Architect and 2 Developers/ Technical consultants. The roles are inside IR35 and will be working on a remote basis. The end client are in the Public sector, so any similar industry experience there would be beneficial.Skills required: Strong knowledge of ITSM processes and frameworks Deep expertise in Change Management and CMDB modules Familiarity with CSDM, Service Mapping, and CI lifecycle management Excellent problem-solving, documentation, and stakeholder communication skills ServiceNow certifications (CSA, CIS - ITSM, CMDB) highly desirable
