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The Chartered Institute of Arbitrators
Database Administrator
The Chartered Institute of Arbitrators Holborn, London, UK
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
CE Solutions
Chief Digital Information Officer
CE Solutions Cambridgeshire, UK
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
06/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
IPS Group
Business Development Executive - Credit Insurance
IPS Group Cranleigh, Surrey
Im working with a specialist insurance group that is looking for a Business Development Executive to join their Credit Insurance team and lead growth across the South East region. This is a hybrid role offering flexibility and autonomy, with the potential to earn up to £70,000 plus commission for the right candidate. This is a pure new business role where youll focus on generating high-value deals and building a strong pipeline. Youll leverage your market knowledge and contacts to secure opportunities, attend networking events, and negotiate confidently with underwriters. Youll also work closely with internal teams to ensure smooth onboarding and exceptional client service. The ideal candidate will have experience in trade credit insurance and a proven track record in B2B sales. However, we are also open to strong sales professionals from related industries such as banking, credit agencies, commercial finance, invoice discounting, factoring, and other financial services. If you understand credit risk and thrive in a consultative sales environment, this could be a great fit. Youll need excellent influencing and negotiation skills, strong commercial awareness, and the ability to manage competing priorities effectively. A hunter mentality is essential, along with the confidence to work independently and deliver results. This is a fantastic opportunity for someone who wants to join a growing team that values ambition and success. If youre ready to take ownership of your territory and maximise your earning potential JBRP1_UKTJ
06/12/2025
Full time
Im working with a specialist insurance group that is looking for a Business Development Executive to join their Credit Insurance team and lead growth across the South East region. This is a hybrid role offering flexibility and autonomy, with the potential to earn up to £70,000 plus commission for the right candidate. This is a pure new business role where youll focus on generating high-value deals and building a strong pipeline. Youll leverage your market knowledge and contacts to secure opportunities, attend networking events, and negotiate confidently with underwriters. Youll also work closely with internal teams to ensure smooth onboarding and exceptional client service. The ideal candidate will have experience in trade credit insurance and a proven track record in B2B sales. However, we are also open to strong sales professionals from related industries such as banking, credit agencies, commercial finance, invoice discounting, factoring, and other financial services. If you understand credit risk and thrive in a consultative sales environment, this could be a great fit. Youll need excellent influencing and negotiation skills, strong commercial awareness, and the ability to manage competing priorities effectively. A hunter mentality is essential, along with the confidence to work independently and deliver results. This is a fantastic opportunity for someone who wants to join a growing team that values ambition and success. If youre ready to take ownership of your territory and maximise your earning potential JBRP1_UKTJ
De Lacy Executive
Business Development Manager - Livestock
De Lacy Executive
Do you have sales experience in the livestock sector and are looking to get into procurement? Join one of the UK's leading fully integrated dairy beef supply chains, committed to innovation and growth. This is an exciting opportunity to play a pivotal role in strengthening supplier relationships and driving new business within the dairy farming sector. As Business Development Manager, you will be responsible for building business within the existing supplier base while generating new opportunities across the Southwest. You'll provide expert guidance to dairy farmers on genetic selection and calf purchasing, working closely with key stakeholders to ensure continued success and expansion. Key Responsibilities: Recruit and onboard suppliers in line with agreed targets Generate leads through genetic companies, marketing initiatives, and existing networks Ensure suppliers meet their calf supply commitments Develop and nurture key supplier relationships Conduct supplier criteria reviews to drive performance improvements About You: Background in the dairy industry or livestock environment is highly desirable Experience in sales is essential, Genetics would be advantageous Strong communication and relationship-building skills Ability to manage your own diary and travel within the region Full UK driving licence is essential This role offers the chance to make a real impact within a progressive supply chain business, with opportunities for growth and development. Remunerations: Competitive Basic Salary + Benefits + Car + Fuel How do I apply? For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
06/12/2025
Full time
Do you have sales experience in the livestock sector and are looking to get into procurement? Join one of the UK's leading fully integrated dairy beef supply chains, committed to innovation and growth. This is an exciting opportunity to play a pivotal role in strengthening supplier relationships and driving new business within the dairy farming sector. As Business Development Manager, you will be responsible for building business within the existing supplier base while generating new opportunities across the Southwest. You'll provide expert guidance to dairy farmers on genetic selection and calf purchasing, working closely with key stakeholders to ensure continued success and expansion. Key Responsibilities: Recruit and onboard suppliers in line with agreed targets Generate leads through genetic companies, marketing initiatives, and existing networks Ensure suppliers meet their calf supply commitments Develop and nurture key supplier relationships Conduct supplier criteria reviews to drive performance improvements About You: Background in the dairy industry or livestock environment is highly desirable Experience in sales is essential, Genetics would be advantageous Strong communication and relationship-building skills Ability to manage your own diary and travel within the region Full UK driving licence is essential This role offers the chance to make a real impact within a progressive supply chain business, with opportunities for growth and development. Remunerations: Competitive Basic Salary + Benefits + Car + Fuel How do I apply? For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
Gray Global Placements
Head of Product Operations and Support
Gray Global Placements
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Barringtons Cleaning Service
Business Development Manager
Barringtons Cleaning Service Knowsley, Merseyside
Our client is looking for a Business Development Manager with demonstrable sales and account management experience to build and develop their Merseyside customer base. Business Development Manager Liverpool - Covering North West (Daily Travel) Full Time, Permanent Position £30,000 + Lucrative Commission Structure Mobile Phone, Laptop, Pension, Company Car, 28 Days Holiday + Bank Holidays Full Products and Services Training will be Given Driving licence required Please Note: Applicants must be authorised to work in the UK Established for over 30 years, our client is a trusted name in the contract cleaning and event cleaning sector. Their talented team also offer professional day-to-day cleaning, window cleaning, carpet cleaning, high level and high pressure washing across the North West. Due to continued investment and growth, they are looking to recruit an experienced Business Development Manager to complement their existing team. Ideally, you will have a background in the cleaning industry but what is paramount is a proven ability to drive sales and develop existing accounts, coupled with acute commercial grounding. Full training will be given on the products and services available, including all USPs. About the Opportunity: As Business Development Manager, you will be responsible for the sales and development of the company s extensive line of industrial and commercial cleaning services. Approximately 85% of your time will be spent prospecting for new accounts; the remainder will involve account management, so it's essential that you have experience in both of these areas. The role offers excellent opportunities for career progression and fantastic earning potential for the successful applicant. Working Hours: Monday - Friday 9am - 5pm Duties: You will be responsible for your own personal target, ensuring you hit set targets and continue to develop the company s turnover, prospecting and selling to new customers across the North West. Developing a business plan and initiatives that will maximise the business potential of the region is crucial. Account management - nurturing current accounts and promoting the wider offering. The role will involve daily travel to potential and existing customer sites and meetings. Experience The ideal candidate will have extensive experience within business development or sales, ideally within the cleaning services market. You will have experience of selling services across a number of different sectors and be flexible on the contract size and industries that you will target. You will be seeking an opportunity to take your career to the next level within a rapidly growing business or to build on an already successful career at this level. You will be able to demonstrate an innovative approach to developing sound profitable business and present convincing financial and business arguments to High-Profile Customers. About You: Self-motivated. Enthusiastic and able to think on your feet. Determined. Organised. Excellent communication skills. Persuasive with the ability to build rapport with people. A flexible and hands on approach to work and be able to represent the company at all levels in a structured, dynamic way. This is a fantastic opportunity for someone to join a friendly, supportive team and become an integral part of the long-term future in this rapidly expanding organisation. Apply Now! How to apply for the Business Development Manager role: If you have the skills and experience required for this sales position based in Liverpool, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes: Account Manager, Business Development Executive, Senior Sales Executive, Commercial Manager, Senior Field Sales Executive, Sales Jobs Merseyside, Sales Jobs Liverpool, Account Management Jobs North West
06/12/2025
Full time
Our client is looking for a Business Development Manager with demonstrable sales and account management experience to build and develop their Merseyside customer base. Business Development Manager Liverpool - Covering North West (Daily Travel) Full Time, Permanent Position £30,000 + Lucrative Commission Structure Mobile Phone, Laptop, Pension, Company Car, 28 Days Holiday + Bank Holidays Full Products and Services Training will be Given Driving licence required Please Note: Applicants must be authorised to work in the UK Established for over 30 years, our client is a trusted name in the contract cleaning and event cleaning sector. Their talented team also offer professional day-to-day cleaning, window cleaning, carpet cleaning, high level and high pressure washing across the North West. Due to continued investment and growth, they are looking to recruit an experienced Business Development Manager to complement their existing team. Ideally, you will have a background in the cleaning industry but what is paramount is a proven ability to drive sales and develop existing accounts, coupled with acute commercial grounding. Full training will be given on the products and services available, including all USPs. About the Opportunity: As Business Development Manager, you will be responsible for the sales and development of the company s extensive line of industrial and commercial cleaning services. Approximately 85% of your time will be spent prospecting for new accounts; the remainder will involve account management, so it's essential that you have experience in both of these areas. The role offers excellent opportunities for career progression and fantastic earning potential for the successful applicant. Working Hours: Monday - Friday 9am - 5pm Duties: You will be responsible for your own personal target, ensuring you hit set targets and continue to develop the company s turnover, prospecting and selling to new customers across the North West. Developing a business plan and initiatives that will maximise the business potential of the region is crucial. Account management - nurturing current accounts and promoting the wider offering. The role will involve daily travel to potential and existing customer sites and meetings. Experience The ideal candidate will have extensive experience within business development or sales, ideally within the cleaning services market. You will have experience of selling services across a number of different sectors and be flexible on the contract size and industries that you will target. You will be seeking an opportunity to take your career to the next level within a rapidly growing business or to build on an already successful career at this level. You will be able to demonstrate an innovative approach to developing sound profitable business and present convincing financial and business arguments to High-Profile Customers. About You: Self-motivated. Enthusiastic and able to think on your feet. Determined. Organised. Excellent communication skills. Persuasive with the ability to build rapport with people. A flexible and hands on approach to work and be able to represent the company at all levels in a structured, dynamic way. This is a fantastic opportunity for someone to join a friendly, supportive team and become an integral part of the long-term future in this rapidly expanding organisation. Apply Now! How to apply for the Business Development Manager role: If you have the skills and experience required for this sales position based in Liverpool, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes: Account Manager, Business Development Executive, Senior Sales Executive, Commercial Manager, Senior Field Sales Executive, Sales Jobs Merseyside, Sales Jobs Liverpool, Account Management Jobs North West
Intec Select Ltd
Head of Technology Business Management (Value Streams)
Intec Select Ltd City, Wolverhampton
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Eden Brown
Complaints Data Analyst
Eden Brown
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
06/12/2025
Contractor
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Intec Select Ltd
Head of Technology Business Management
Intec Select Ltd Chatham, Kent
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
CGI
Data Architect
CGI
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
06/12/2025
Full time
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
INTEC SELECT LIMITED
Head of Technology Business Management Value Streams
INTEC SELECT LIMITED
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
INTEC SELECT LIMITED
Head of Technology Business Management
INTEC SELECT LIMITED Chatham, Kent
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Axon Moore Group Ltd
Business Development Executive - Interiors and Homeware
Axon Moore Group Ltd Bolton, Lancashire
Business Development Executive - Interiors & Homeware North West & Wales £33,000 + Company Car + Excellent Benefits Full-time Ideally based around the BB or BL postcode areas About the Opportunity Do you have an eye for design and a passion for interiors? Are you inspired by beautiful spaces and the details that make them stand out?Axon Moore is delighted to be working with a leading UK wholesaler of design-led furniture and homeware to recruit a Business Development Executive for the North West and Wales region.This is an exciting opportunity to combine your love of interiors with a commercially focused role. You will represent stylish, design-led collections and work closely with a wide range of clients including independent retailers, interior designers, boutique hotels and property developers.Your role will be to help clients create inspiring interiors by understanding their needs, building strong relationships and showcasing stunning products that bring ideas to life. Key Responsibilities Build and maintain strong relationships with clients across the interiors and homeware sector. Identify and develop new business opportunities within your region. Present and promote beautifully designed collections with confidence and enthusiasm. Attend trade fairs, client showrooms and design events to showcase new ranges. Support clients with seasonal buying, product selections and merchandising ideas. Work closely with internal design and product teams to share market insights and client feedback. Keep up to date with emerging trends, materials, finishes and colour palettes to engage and inspire clients. About You A genuine passion for interior design, furniture or home styling. Ideally educated to degree level in Interior Design, Design or a related subject. Previous experience in a B2B or client-facing sales role. Strong communication and relationship-building skills. Commercially minded with a proactive, results-driven approach. Confident, organised and able to work independently. Full UK driving licence (preferably clean). Experience within the interiors, furniture or homeware industry would be an advantage, but a natural flair for design and creativity is just as important. What's on Offer £33,000 per annum. Company car, iPhone and iPad. Full bespoke training and ongoing development. Pension scheme and healthcare cashback benefits. Opportunities to attend leading design and trade fairs in the UK and overseas. Why Apply This is a brilliant opportunity to develop your career in the interiors industry and work with an inspiring range of products. You will be joining a creative, design-led business that values quality craftsmanship and innovative thinking.If you are passionate about interiors and enjoy combining creativity with business development, this role offers the ideal platform to build lasting relationships and grow your career.IND1
05/12/2025
Full time
Business Development Executive - Interiors & Homeware North West & Wales £33,000 + Company Car + Excellent Benefits Full-time Ideally based around the BB or BL postcode areas About the Opportunity Do you have an eye for design and a passion for interiors? Are you inspired by beautiful spaces and the details that make them stand out?Axon Moore is delighted to be working with a leading UK wholesaler of design-led furniture and homeware to recruit a Business Development Executive for the North West and Wales region.This is an exciting opportunity to combine your love of interiors with a commercially focused role. You will represent stylish, design-led collections and work closely with a wide range of clients including independent retailers, interior designers, boutique hotels and property developers.Your role will be to help clients create inspiring interiors by understanding their needs, building strong relationships and showcasing stunning products that bring ideas to life. Key Responsibilities Build and maintain strong relationships with clients across the interiors and homeware sector. Identify and develop new business opportunities within your region. Present and promote beautifully designed collections with confidence and enthusiasm. Attend trade fairs, client showrooms and design events to showcase new ranges. Support clients with seasonal buying, product selections and merchandising ideas. Work closely with internal design and product teams to share market insights and client feedback. Keep up to date with emerging trends, materials, finishes and colour palettes to engage and inspire clients. About You A genuine passion for interior design, furniture or home styling. Ideally educated to degree level in Interior Design, Design or a related subject. Previous experience in a B2B or client-facing sales role. Strong communication and relationship-building skills. Commercially minded with a proactive, results-driven approach. Confident, organised and able to work independently. Full UK driving licence (preferably clean). Experience within the interiors, furniture or homeware industry would be an advantage, but a natural flair for design and creativity is just as important. What's on Offer £33,000 per annum. Company car, iPhone and iPad. Full bespoke training and ongoing development. Pension scheme and healthcare cashback benefits. Opportunities to attend leading design and trade fairs in the UK and overseas. Why Apply This is a brilliant opportunity to develop your career in the interiors industry and work with an inspiring range of products. You will be joining a creative, design-led business that values quality craftsmanship and innovative thinking.If you are passionate about interiors and enjoy combining creativity with business development, this role offers the ideal platform to build lasting relationships and grow your career.IND1
83Zero Ltd
Programme Director
83Zero Ltd
Programme Director - FinTech Transformation (Product-Led Delivery) Overview We are looking for a Programme Director to lead a major transformation programme within a high-growth FinTech environment. This is a senior, strategic role that requires deep expertise in product-centric delivery, complex multi-stream programme leadership, and operating within regulated financial services. You will be responsible for shaping and executing a transformation roadmap that spans product, technology, operations, compliance, and commercial functions, ensuring that modern digital financial products are delivered safely, efficiently, and in line with organisational ambitions. Key Responsibilities Strategic Programme Leadership Define and own the end-to-end programme vision, ensuring alignment with business strategy and the broader product roadmap. Translate strategic goals into actionable delivery plans across multiple workstreams. Product-Driven Delivery Partner closely with Product leadership to integrate new capabilities, features, and enhancements into the programme design. Ensure seamless delivery, adoption, and operational readiness across cross-functional teams. Governance & Executive Engagement Establish and maintain strong programme governance frameworks. Act as the primary interface between C-suite stakeholders, product teams, delivery leads, and external partners. End-to-End Delivery Oversight Lead multi-disciplinary teams across technology, product, operations, and commercial. Track progress, manage dependencies, control budgets, and ensure delivery excellence across all workstream. Risk, Compliance & Change Leadership Identify risks early and implement effective mitigation strategies. Drive organisational change, ensuring alignment with regulatory, operational, and security requirements. Leadership & Culture Building Inspire high-performing teams, enabling collaboration across technical and non-technical groups. Foster a culture of accountability, transparency, and continuous improvement. Essential Experience Proven background as a Programme Director or senior transformation leader within FinTech, payments, digital banking, or financial services. Strong experience in product management or product-aligned delivery, ideally in digital financial products, payments, or SaaS platforms. Exceptional leadership style with strong influencing, communication, and relationship-building skills. Desirable Experience Exposure to Agile at scale , modern delivery frameworks, and hybrid programme environments. Understanding of cloud architectures, API-driven platforms, and financial data security standards.
05/12/2025
Full time
Programme Director - FinTech Transformation (Product-Led Delivery) Overview We are looking for a Programme Director to lead a major transformation programme within a high-growth FinTech environment. This is a senior, strategic role that requires deep expertise in product-centric delivery, complex multi-stream programme leadership, and operating within regulated financial services. You will be responsible for shaping and executing a transformation roadmap that spans product, technology, operations, compliance, and commercial functions, ensuring that modern digital financial products are delivered safely, efficiently, and in line with organisational ambitions. Key Responsibilities Strategic Programme Leadership Define and own the end-to-end programme vision, ensuring alignment with business strategy and the broader product roadmap. Translate strategic goals into actionable delivery plans across multiple workstreams. Product-Driven Delivery Partner closely with Product leadership to integrate new capabilities, features, and enhancements into the programme design. Ensure seamless delivery, adoption, and operational readiness across cross-functional teams. Governance & Executive Engagement Establish and maintain strong programme governance frameworks. Act as the primary interface between C-suite stakeholders, product teams, delivery leads, and external partners. End-to-End Delivery Oversight Lead multi-disciplinary teams across technology, product, operations, and commercial. Track progress, manage dependencies, control budgets, and ensure delivery excellence across all workstream. Risk, Compliance & Change Leadership Identify risks early and implement effective mitigation strategies. Drive organisational change, ensuring alignment with regulatory, operational, and security requirements. Leadership & Culture Building Inspire high-performing teams, enabling collaboration across technical and non-technical groups. Foster a culture of accountability, transparency, and continuous improvement. Essential Experience Proven background as a Programme Director or senior transformation leader within FinTech, payments, digital banking, or financial services. Strong experience in product management or product-aligned delivery, ideally in digital financial products, payments, or SaaS platforms. Exceptional leadership style with strong influencing, communication, and relationship-building skills. Desirable Experience Exposure to Agile at scale , modern delivery frameworks, and hybrid programme environments. Understanding of cloud architectures, API-driven platforms, and financial data security standards.
Hays Specialist Recruitment Limited
Tech Project & Programme Management - Programme Manager
Hays Specialist Recruitment Limited Uxbridge, Middlesex
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Starling Bank
Reporting Analyst - CEO Office - Engine by Starling
Starling Bank
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role The CEO Office Reporting Analyst will play a critical role in supporting the Chief of Staff (CoS) by managing, collating, and reviewing essential business and performance reporting across Engine, its subsidiaries, and throughout the Engine Management structure, extending up to the Boards above. This role sits within the CEO Office, providing direct executive support to the Chief of Staff and, by extension, the CEO. The CEO Office is responsible for driving the organisation's top strategic priorities, ensuring cohesive management across all subsidiaries, and facilitating effective governance and communication with the Boards. The role holder will be responsible for providing the CEO Office with timely, accurate, and insightful reports and presentations required for effective strategic decision-making and oversight. This includes streamlining reporting processes, ensuring consistency in data representation, and developing high-quality, executive-level documents and summaries for the most senior stakeholders. The role will involve the end-to-end lifecycle of critical executive and Board reporting; setting clear content requirements, coordinating timely input from all divisions and managing a robust process to ensure documents are reviewed and syndicated, managing relationships with senior leaders across the organisation, and subsequent punctual circulation of final materials. What you'll get to do: Coordinate the reporting cycle for papers and presentations to Engine Management, Engine/Group committees, and all applicable Boards including setting content requirements, supporting report production, reviewing for quality and strategic relevance, and occasional ensuring decks are well presented. Maintain a forward-looking reporting calendar and engage proactively with senior stakeholders across all subsidiaries and functions to ensure timely delivery of required inputs. Liaise with the Company Secretariat team and relevant executive assistants to track key action logs and assist the CoS and CEO to provide timely updates on progress. Assist with the production, analysis, and visualisation of key operational, financial, and strategic performance metrics (MI) for executive and Board reporting. Champion governance and reporting standards on behalf of the CEO Office, including documenting standard operating procedures, maintaining clear audit trails for submitted data, and ensuring data integrity. Input to the design and continuous improvement of high-impact executive reporting formats and dashboards across various business categories. Ensure the quality, accuracy, consistency, and timeliness of all materials presented to Engine Management and the Boards. Requirements Previous demonstrable experience in organising, designing, and facilitating executive-level reporting in a complex, multi-entity organisation. Applicable knowledge of group-level corporate governance and reporting structures desirable. Exceptional interpersonal and communication skills, with proven ability to build trust and effectively manage relationships with C-suite executives and their teams. Strong analytical and logical skills; exemplary attention to detail and commitment to accuracy under pressure. Deep awareness of good corporate governance principles and practices for listed/regulated entities. Highly adaptable to changing priorities, with strong planning, prioritisation, and organisational skills necessary to manage multiple high-stakes deadlines simultaneously. Excellent top down communication skills with the ability to structure, condense and present information to senior stakeholders. Comfortable with sourcing, handling, transforming, and visualising large amounts of data from diverse sources into concise, executive-ready narratives. A proven problem solver who is committed to continuous improvement of executive support processes. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief of Staff Second Interview: 1 hour with two of the team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
05/12/2025
Full time
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role The CEO Office Reporting Analyst will play a critical role in supporting the Chief of Staff (CoS) by managing, collating, and reviewing essential business and performance reporting across Engine, its subsidiaries, and throughout the Engine Management structure, extending up to the Boards above. This role sits within the CEO Office, providing direct executive support to the Chief of Staff and, by extension, the CEO. The CEO Office is responsible for driving the organisation's top strategic priorities, ensuring cohesive management across all subsidiaries, and facilitating effective governance and communication with the Boards. The role holder will be responsible for providing the CEO Office with timely, accurate, and insightful reports and presentations required for effective strategic decision-making and oversight. This includes streamlining reporting processes, ensuring consistency in data representation, and developing high-quality, executive-level documents and summaries for the most senior stakeholders. The role will involve the end-to-end lifecycle of critical executive and Board reporting; setting clear content requirements, coordinating timely input from all divisions and managing a robust process to ensure documents are reviewed and syndicated, managing relationships with senior leaders across the organisation, and subsequent punctual circulation of final materials. What you'll get to do: Coordinate the reporting cycle for papers and presentations to Engine Management, Engine/Group committees, and all applicable Boards including setting content requirements, supporting report production, reviewing for quality and strategic relevance, and occasional ensuring decks are well presented. Maintain a forward-looking reporting calendar and engage proactively with senior stakeholders across all subsidiaries and functions to ensure timely delivery of required inputs. Liaise with the Company Secretariat team and relevant executive assistants to track key action logs and assist the CoS and CEO to provide timely updates on progress. Assist with the production, analysis, and visualisation of key operational, financial, and strategic performance metrics (MI) for executive and Board reporting. Champion governance and reporting standards on behalf of the CEO Office, including documenting standard operating procedures, maintaining clear audit trails for submitted data, and ensuring data integrity. Input to the design and continuous improvement of high-impact executive reporting formats and dashboards across various business categories. Ensure the quality, accuracy, consistency, and timeliness of all materials presented to Engine Management and the Boards. Requirements Previous demonstrable experience in organising, designing, and facilitating executive-level reporting in a complex, multi-entity organisation. Applicable knowledge of group-level corporate governance and reporting structures desirable. Exceptional interpersonal and communication skills, with proven ability to build trust and effectively manage relationships with C-suite executives and their teams. Strong analytical and logical skills; exemplary attention to detail and commitment to accuracy under pressure. Deep awareness of good corporate governance principles and practices for listed/regulated entities. Highly adaptable to changing priorities, with strong planning, prioritisation, and organisational skills necessary to manage multiple high-stakes deadlines simultaneously. Excellent top down communication skills with the ability to structure, condense and present information to senior stakeholders. Comfortable with sourcing, handling, transforming, and visualising large amounts of data from diverse sources into concise, executive-ready narratives. A proven problem solver who is committed to continuous improvement of executive support processes. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief of Staff Second Interview: 1 hour with two of the team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Accenture
Full Stack Commerce Engineer generative AI/ML - Manager
Accenture
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
05/12/2025
Full time
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
WTW
Senior Director of Cyber Security
WTW
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
05/12/2025
Full time
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.

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