191 jobs found

Company Description At Radius , we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in Job Description We're looking for a talented DevOps Engineer to join our growing team at the forefront of the Electric Vehicle (EV) charging revolution. In this role, you'll be part of a well-established, collaborative team building a feature-rich platform that's evolving rapidly as the EV market matures. You'll play a key role in supporting the deployment, automation, configuration, scaling, and monitoring of our application portfolio - applying modern DevOps practices to help shape the future of sustainable transport. You'll have the autonomy to solve complex problems and the freedom to explore new technologies to build innovative solutions. This is a hands-on role where creativity and initiative are valued. This role reports to the Development Manager and offers flexibility: either full-time office-based or hybrid (3 days per week in our Head Office in Crewe, North West). Your day-to-day responsibilities: Build and maintain deployment automation Infrastructure provisioning and scaling using IaC Application configuration and optimisation Migrate applications to high-availability (HA) configurations Database deployment and management Load testing and capacity planning Application performance monitoring Incident investigation and resolution Essential skills: Familiarity with building and deploying C# / .NET applications Familiarity with NuGet package management in CI/CD workflows Proven experience in automating application deployment and configuration management Strong AWS expertise - EC2, EKS, RDS, Aurora, networking, and cost optimisation Proficiency with Infrastructure as Code (IaC) tools such as CDK or Terraform Experience implementing CI/CD pipelines using AWS CodePipeline / Gitlab CI/CD Solid Linux system administration skills Experience with containerisation and orchestration (Docker, Kubernetes) Strong understanding of internet protocols - TCP/IP, DNS, HTTP Awareness of security best practices in web application deployment Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana) Experience with Web application firewalls like AWS Waf, Cloudflare Desirable skills: Experience with PostgreSQL and MSSQL administration and replication Exposure to Azure cloud services Experience with KongHQ / AWS ApiGateway Experience with Azure Devops Experience with CDN's such as CloudFront Experience with SSL certificate management, config hardening, and domain setup Experience with load testing and performance tuning Familiarity with building mobile applications using pipelines and remote mac builder servers Additional Information Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You'll also have access to our competitive reward and benefits package, which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via by Unum 'Cycle to work' scheme Free breakfast daily in the office And you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, bar and more! Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Red Recruitment is recruiting a Business Development Manager to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self-motivated sales professional who thrives in a fast-paced environment and has a strong track record in B2B technology sales. This position is fully remote and the salary is £50,000 per annum. Package for a Business Development Manager: Salary: £50,000 per annum + uncapped commission Hours: Monday - Friday, 9am - 5.30pm Contract Type: Permanent Location: Remote Company pension Cycle to work scheme Employee discount Free parking On-site parking Private medical insurance Referral programme Key Responsibilities of a Business Development Manager: Proactively identifying and prospecting new business opportunities across target sectors Building and managing a robust sales pipeline using a consultative selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business B2B sales role, ideally within Connectivity, Networks, UC & Voice, Contact Centre, IT & Cloud, or Cyber Security, is required You should have excellent communication, negotiation, and presentation skills You will be highly self-motivated with a hunter mentality and goal-oriented mindset Having a clear understanding and working to a clear Sales Process and methodology is essential Being CRM proficient (e.g., Salesforce, HubSpot) and having pipeline management skills A full UK driving licence is required If you are interested in this position as a business development manager and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Job Title: Unified Communications Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. You will manage projects from initial scoping through to successful handover, ensuring solutions are delivered on time, within budget, and to the highest standards. You will also provide expert support, troubleshooting, and guidance post-implementation, acting as a trusted advisor to clients and colleagues. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Lead the end-to-end delivery of Unified Communications projects, including requirements gathering, solution design, implementation, and handover. Act as the technical lead for Microsoft Business Voice and Gamma Horizon deployments. Provide pre-sales consultancy, supporting solution design and client proposals. Liaise with Clients, Client Success Managers, Business Development Managers, and Technical Specialists to define project objectives and deliverables. Prepare and execute detailed technical plans, ensuring customer acceptance and satisfaction. Deliver on-site and remote installations, ensuring minimal disruption to client operations. Provide post-installation support, including troubleshooting, issue resolution, and escalation management. Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams. Stay up to date with emerging Unified Communications technologies and recommend improvements to internal processes and client solutions. Achieve a minimum of 80% chargeable work. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation. About you: Knowledge, Skills & Experience; Degree-level qualification or equivalent experience. Microsoft certifications (Teams, Teams Voice) essential; Gamma Horizon certification or equivalent experience highly desirable. Prince2 Foundation/Practitioner or other project management qualifications desirable. Strong understanding of Unified Communications technologies and principles. Hands-on experience with Microsoft Business Voice and ideally, Gamma Horizon solutions. Proficiency in Microsoft Teams and related voice integration. Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable. Knowledge of mobile solutions, call recording, and reporting. Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure). Ability to troubleshoot and resolve technical issues effectively. Excellent communication and consultative skills for client engagement. Strong organisational and time management skills. Ability to work independently and collaboratively within a team. Willingness and ability to travel extensively to client sites, providing consultancy service and on-site support. Proven experience delivering Microsoft Business Voice and Gamma Horizon projects in a managed services environment. Proven effective communication and influencing skills. Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Staff Communications, Communications Project Manager, Technical Project Manager may also be considered for this role.

Red Recruitment is recruiting a Business Development Manager to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self-motivated sales professional who thrives in a fast-paced environment and has a strong track record in B2B technology sales. This position is fully remote and the salary is 50,000 per annum. Package for a Business Development Manager: Salary: 50,000 per annum + uncapped commission Hours: Monday - Friday, 9am - 5.30pm Contract Type: Permanent Location: Remote Company pension Cycle to work scheme Employee discount Free parking On-site parking Private medical insurance Referral programme Key Responsibilities of a Business Development Manager: Proactively identifying and prospecting new business opportunities across target sectors Building and managing a robust sales pipeline using a consultative selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business B2B sales role, ideally within Connectivity, Networks, UC & Voice, Contact Centre, IT & Cloud, or Cyber Security, is required You should have excellent communication, negotiation, and presentation skills You will be highly self-motivated with a hunter mentality and goal-oriented mindset Having a clear understanding and working to a clear Sales Process and methodology is essential Being CRM proficient (e.g., Salesforce, HubSpot) and having pipeline management skills A full UK driving licence is required If you are interested in this position as a business development manager and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Job Opportunity: Telecoms Account Manager Location: Stafford (Hybrid - 1 days in) Salary: Up to £50,000 DOE + Uncapped Commission Are you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech?Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we'd love to hear from you. About the Role We're seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role - it's all about nurturing and growing existing customer relationships. You'll be responsible for managing a portfolio of approximately 150-200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement. What You'll Be Doing Managing and growing a diverse client base through a consultative, solutions-focused approach Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services Identifying opportunities to support clients with IT solutions from an MSP perspective Building long-term customer relationships and ensuring ongoing satisfaction and retention What We're Looking For Proven experience in Account Management within B2B tech or telecoms Comfortable supporting both private and public sector customers Solid understanding of telecoms, cloud-based communications, and related IT services A consultative, customer-centric sales approach Why Join Us? Hybrid working - a flexible mix of home, office, and customer site visits Uncapped commission structure Opportunity to work with a wide range of clients and industry sectors Supportive, experienced team in a well-established and growing business If this sounds like the ideal next role for you, we want to hear from you! Apply now with an up-to-date CV to be considered.

Our Communications Client are growing and looking to add a new business development executive to their sales team. Purpose of the role is to generate high-quality new business opportunities by engaging prospective customers through outbound activity, identifying their needs, and securing qualified appointments for the Business Development Managers. The role focuses on creating early pipeline, opening conversations within target accounts, and ensuring a consistent flow of well-qualified leads into the sales process. Duties & Responsibilities Cold calling prospects & cancelled customers Qualifying new leads Actively pursuing dormant prospects Identifying opportunities by profiling potential clients using fact finding techniques Establishing decision makers Building and managing own pipeline Communicating with the BDMs Enter and update leads and opportunities in the database Booking qualified meetings for the BDMs Maintaining accurate records and future expiries to maximise pipeline Skills Proven experience in telesales or outbound lead generation. Energetic, proactive mindset with a strong drive to achieve targets. Collaborative approach suited to a fast-paced, sales-oriented environment. Self-motivated, confident, and comfortable taking initiative. Skilled at identifying and developing new opportunities through questioning and insight. Strong organisational and time-management capabilities. Confident communicating with senior stakeholders in mid-market and enterprise organisations. High call resilience with the ability to handle objections and maintain momentum. Clear and persuasive communication style, both verbal and written. Comfortable using CRM platforms and sales tools to manage pipelines and activity. Able to quickly grasp technical concepts related to telecoms and managed services and translate them into business value. JBRP1_UKTJ

Role: Business Development Manager Location: Exeter Hours: Flexible working - 2 days WFH after probation Salary: £35-40k base + car allowance OTE: £70k - £80k We're recruiting on behalf of a fast-growing company, and they're looking to add a Business Development Manager to their team! This is an exciting opportunity to join a company that rewards high performers with a competitive salary, uncapped commission, and perks such as flexible working, incentive trips, wellbeing support, and regular team events. They're committed to helping you develop and grow your career in a friendly, supportive environment. If you want to be part of a successful team where your efforts really matter, get in touch with Jamie Watson on (9:00am-5:30pm). Benefits: Uncapped commission with monthly accelerators Protected territory - your accounts stay yours Comprehensive onboarding and ongoing product training Flexible working - work from any UK office Annual incentive trips (2024: Ibiza), monthly team events, bonus schemes Opportunity to work for an award-winning tech scale-up (£1bn valuation, 30,000+ customers) The Requirements: Proven B2B sales experience, with complex solution selling Experience selling technology solutions to SMEs (telecoms, IT, cyber security, mobile advantageous) Self-motivated, resilient, and target-driven Strong cold outreach and networking skills Ability to work autonomously and as part of a team Track record of opening new territories or markets is a bonus Professional appearance, excellent time management, and a full driving licence The Role: Own a protected territory, selling the complete tech stack (Telecoms, IT, Cyber Security, Mobile) Prospect new clients via cold calling, LinkedIn, email, and networking events Run discovery calls and face-to-face meetings, delivering tailored consultative solutions Negotiate contracts, close deals, and manage the full sales cycle Maintain and grow accounts, cross-sell, upsell, and generate referrals Build long-term strategic partnerships with SME and mid-market businesses Collaborate with internal teams, reporting progress and forecasting sales revenue If you're keen to join an exceptional team championing data privacy and compliance within a forward-thinking organisation, then please apply to this Data Privacy Manager role below or call Jamie on between 8:30am - 5:00pm.

Role: Business Development Manager Location: Bristol Hours: Flexible working - 2 days WFH after probation Salary: £35-40k base + car allowance OTE: £70k - £80k We're recruiting on behalf of a fast-growing company, and they're looking to add a Business Development Manager to their team! This is an exciting opportunity to join a company that rewards high performers with a competitive salary, uncapped commission, and perks such as flexible working, incentive trips, wellbeing support, and regular team events. They're committed to helping you develop and grow your career in a friendly, supportive environment. If you want to be part of a successful team where your efforts really matter, get in touch with Jamie Watson on (9:00am-5:30pm). Benefits: Uncapped commission with monthly accelerators Protected territory - your accounts stay yours Comprehensive onboarding and ongoing product training Flexible working - work from any UK office Annual incentive trips (2024: Ibiza), monthly team events, bonus schemes Opportunity to work for an award-winning tech scale-up (£1bn valuation, 30,000+ customers) The Requirements: Proven B2B sales experience, with complex solution selling Experience selling technology solutions to SMEs (telecoms, IT, cyber security, mobile advantageous) Self-motivated, resilient, and target-driven Strong cold outreach and networking skills Ability to work autonomously and as part of a team Track record of opening new territories or markets is a bonus Professional appearance, excellent time management, and a full driving licence The Role: Own a protected territory, selling the complete tech stack (Telecoms, IT, Cyber Security, Mobile) Prospect new clients via cold calling, LinkedIn, email, and networking events Run discovery calls and face-to-face meetings, delivering tailored consultative solutions Negotiate contracts, close deals, and manage the full sales cycle Maintain and grow accounts, cross-sell, upsell, and generate referrals Build long-term strategic partnerships with SME and mid-market businesses Collaborate with internal teams, reporting progress and forecasting sales revenue If you're keen to join an exceptional team championing data privacy and compliance within a forward-thinking organisation, then please apply to this Data Privacy Manager role below or call Jamie on between 8:30am - 5:00pm.

Business Development Manager IT Managed Services Whitstable, Kent £35,000 - £40,000 basic + uncapped commission (OTE £70k+) Are you an ambitious salesperson who loves winning new business? Do you thrive in a role where you're trusted to run your own pipeline? Looking for an opportunity to make a big impact in a growing MSP? We are recruiting for a Business Development Manager to join a well-established IT services provider based in Kent. This is a role for someone who is new business focused, commercially sharp, and excited by the idea of helping a smaller, ambitious company grow. The Role This is a full 360 new business position. You will: Identify, develop, and win new IT managed service opportunities Target SMEs (10-250 users) across Kent and the South-East Manage the full sales cycle from first outreach to signed agreement Build your own pipeline through networking, prospecting, and follow-up Work closely with technical teams to develop proposals and solutions Follow up on warm leads generated through marketing campaigns Represent the business at events, exhibitions, and networking groups This role is perfect for someone who loves autonomy, wants to be judged on results, and is confident building pipeline from scratch. What We're Looking For 2+ years in B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team player who cares about "doing" as much as "selling" Success Expectations We are looking for someone who can: Show progress within 3 months (pipeline building, meetings booked) Begin closing business within 6 months Ultimately contribute enough new MRR to demonstrate they can "pay for themselves" You will get support with marketing, campaigns, sales assets, and technical backing but the drive and activity need to come from you. Progression Once proven, there is genuine opportunity to: Grow into a Senior BDM Take ownership of a vertical or region Potentially develop and lead a small sales team as the business expands We are looking for someone who wants to stick with us and grow as we grow. Package £35,000-£40,000 basic salary OTE £70,000+ (uncapped) Clear quarterly targets and commissions Supportive, collaborative team with real career growth 25 days holiday + bank holidays Regular team events and incentives

Company Overview We are a leading telecoms provider delivering innovative unified communications, connectivity, and infrastructure solutions across the UK. Our flagship UCaaS product is a cloud-native platform designed to deliver flexible, scalable, and reliable communications services for businesses of all sizes. We work closely with channel partners - including resellers, MSPs, and systems integrators - to help them deliver world-class communications solutions to their customers. Role Summary As Channel Partner Manager, you will be responsible for developing and managing a network of channel partners who sell, deploy, and support our UCaaS product. You will own the partner lifecycle - from identification and onboarding through to enablement, growth, and performance management. This role blends commercial strategy, relationship management, and operational delivery - ensuring that every partner has the tools, knowledge, and motivation to succeed. Key Responsibilities Partner Recruitment & Onboarding Identify and recruit new channel partners (resellers, MSPs, telecom integrators) with strong potential in the UCaaS and unified communications market. Present the UCaaS product's commercial and technical value proposition to potential partners. Manage onboarding, training, and enablement to ensure partners are fully equipped to market and sell the product. Partner Enablement & Support Design and deliver partner training covering sales, marketing, and product knowledge. Develop and maintain partner playbooks, sales tools, pricing models, and marketing collateral. Collaborate with technical and operations teams to ensure partners have access to technical support, demos, and ongoing assistance. Partner Performance & Growth Define and monitor KPIs and sales targets for each partner. Conduct regular business reviews to assess pipeline health, conversion rates, and partner satisfaction. Develop incentive and reward programs to drive partner engagement and revenue growth. Channel Marketing & Co-Sell Initiatives Collaborate with marketing to plan and execute partner campaigns, joint events, and co-branded activities. Support partners in developing their go-to-market plans and customer acquisition strategies. Facilitate joint sales efforts and co-sell opportunities with strategic partners. Account Management & Relationship Building Act as the main point of contact and advocate for assigned partners. Manage escalations, coordinate internal support, and ensure smooth service delivery for end customers. Build long-term, trusted relationships with key decision-makers across the partner network. Market Insight & Strategy Track competitor activity, partner market trends, and emerging opportunities in the UCaaS space. Feed partner and customer insights into product development and commercial strategy. Identify sector-specific opportunities (e.g. education, retail, hospitality, or healthcare) to expand partner reach. Required Skills & Experience 5+ years of experience in channel sales, partner management, or indirect sales within the telecoms, UCaaS, or SaaS industries. Proven success in recruiting, enabling, and scaling partner networks. Strong understanding of UCaaS, VoIP, SIP, and related communications technologies. Excellent commercial acumen with strong sales, negotiation, and presentation skills. Ability to collaborate effectively across sales, marketing, product, and operations teams. Self-starter attitude - able to manage multiple priorities and deliver results in a fast-moving environment. Willingness to travel across the UK. Desirable Experience working with cloud-based communications platforms (e.g. Netsapiens, BroadSoft, Teams, or similar). Knowledge of vertical markets such as education, retail, or hospitality. Experience managing MDF budgets or channel marketing campaigns. Understanding of telecoms regulatory compliance and customer data protection. KPIs Number of partners recruited and activated Partner pipeline and revenue growth Partner retention and satisfaction ROI on partner marketing and incentive programs What's on Offer Competitive base salary + performance-based incentives Opportunity to work with cutting-edge UCaaS technology Supportive, collaborative culture within a fast-growing telecoms provider Ongoing training, development, and career progression opportunities Flexible hybrid working and UK travel

Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Job Title: Unified Communications Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. You will manage projects from initial scoping through to successful handover, ensuring solutions are delivered on time, within budget, and to the highest standards. You will also provide expert support, troubleshooting, and guidance post-implementation, acting as a trusted advisor to clients and colleagues. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Lead the end-to-end delivery of Unified Communications projects, including requirements gathering, solution design, implementation, and handover. Act as the technical lead for Microsoft Business Voice and Gamma Horizon deployments. Provide pre-sales consultancy, supporting solution design and client proposals. Liaise with Clients, Client Success Managers, Business Development Managers, and Technical Specialists to define project objectives and deliverables. Prepare and execute detailed technical plans, ensuring customer acceptance and satisfaction. Deliver on-site and remote installations, ensuring minimal disruption to client operations. Provide post-installation support, including troubleshooting, issue resolution, and escalation management. Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams. Stay up to date with emerging Unified Communications technologies and recommend improvements to internal processes and client solutions. Achieve a minimum of 80% chargeable work. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation. About you: Knowledge, Skills & Experience; Degree-level qualification or equivalent experience. Microsoft certifications (Teams, Teams Voice) essential; Gamma Horizon certification or equivalent experience highly desirable. Prince2 Foundation/Practitioner or other project management qualifications desirable. Strong understanding of Unified Communications technologies and principles. Hands-on experience with Microsoft Business Voice and ideally, Gamma Horizon solutions. Proficiency in Microsoft Teams and related voice integration. Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable. Knowledge of mobile solutions, call recording, and reporting. Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure). Ability to troubleshoot and resolve technical issues effectively. Excellent communication and consultative skills for client engagement. Strong organisational and time management skills. Ability to work independently and collaboratively within a team. Willingness and ability to travel extensively to client sites, providing consultancy service and on-site support. Proven experience delivering Microsoft Business Voice and Gamma Horizon projects in a managed services environment. Proven effective communication and influencing skills. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts -Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Staff Communications, Communications Project Manager, Technical Project Manager may also be considered for this role.

Business Development Manager Liverpool (Office-Based) £28,000 & Uncapped Commission (Realistic OTE £75K) Are you an enthusiastic Sales professional, looking for an exciting new challenge with excellent earning potential? If so, we have the perfect BDM opportunity for you. Slipstream (part of the IT Answers Group) is expanding across the UK and we re looking for a driven, high-energy, outbound-focused Business Development Manager to join our Liverpool team. This is a pure new-business, hunter role . You ll build your own pipeline, run high-quality sales conversations, and close high-value connectivity and communications deals all from the office. If you love the buzz of outbound prospecting and winning new clients, this is the role for you. What We Offer: Competitive base salary of £28,000 OTE £75k ( Uncapped commission structure) Laptop, headset, and full sales tech stack 22 days holiday + bank holidays Pension scheme Clear opportunities for rapid progression as Slipstream grows Key Responsibilities of the Business Development Manager: Generate new business through high-volume outbound activity (calls, email, social, digital tools). Run phone and video discovery calls to understand customer needs. Present tailored solutions and clearly communicate commercial value. Manage the full sales cycle from first contact to close all office based. Build strong relationships with decision-makers across target sectors. Maintain a disciplined, accurate pipeline in the CRM. Negotiate confidently and consistently hit monthly and quarterly targets. Stay aware of competitor activity and identify new opportunities in the UK market. Skills & Experience: Essential 2 5 years experience in a target-driven outbound sales role (BDM, SDR, AE, telesales). Proven track record of exceeding new-business targets. Confident communicator across phone, video, and email. Highly organised with strong CRM discipline. Self-motivated, competitive, and thrives in a busy, office-based sales environment. Desirable Natural hunter mentality proactive and opportunity-driven. Strong negotiation skills and commercial focus. Resilient with high daily activity levels. Experience selling telecoms, connectivity, VoIP, or tech solutions is a bonus. Enjoys contributing to an energetic, ambitious team culture. Why Slipstream? Slipstream delivers commercial-grade connectivity and communication solutions trusted across the UK. Join a fast-growing company where performance is rewarded, progression is real, and the team culture is lively, driven, and supportive. If you re a natural hunter who loves creating opportunities not waiting for them we want to hear from you. Apply now and start your next chapter at Slipstream.

Operations Manager Liverpool Up to £40K & Great Benefits Fantastic new opportunity for an experienced Operations Manager, with excellent leadership skills to join a dynamic, growing organisation. At IT Answers , we ve spent over 20 years delivering secure, innovative, and business-critical IT services across the UK, USA, and India. Now, as our group continues to scale, we're looking for a high-performing, commercially minded Operations Manager to drive alignment, performance, and excellence across IT Answers and two additional companies within the group. This is a pivotal senior role for a leader who thrives in fast-growing environments, champions operational discipline, and knows how to bring teams together under a clear vision. What We Offer: Competitive salary (£35k - £40k) + performance bonus Pension and benefits Clear pathway into group-level or board-level leadership The opportunity to lead and shape the operations of a rapidly expanding international IT group Key Responsibilities of the Operations Manager: Operational Excellence Oversee day-to-day operations across three group companies. Ensure processes, structure, and service standards are consistently high. Align Sales, Service Desk, Projects, Cyber, Finance, Development, and Support teams around shared goals. Commercial & Sales Performance Drive sales accountability, activity, and target achievement. Review pipelines, forecasting, pricing, and proposals. Support continued revenue growth and commercial decision-making. Service Delivery Leadership Ensure SLAs, response times, and service quality remain first-class. Improve processes, documentation, and technical standards. Act as a senior escalation point for key clients and internal teams. Financial & Strategic Direction Support budgeting, cost control, margin improvement, and forecasting. Execute strategic plans set by Directors, ensuring real-world delivery. Lead cross-company initiatives and operational improvements. People & Culture Lead and develop department heads and senior staff. Build a unified, accountable, high-performance culture. Manage performance, support growth, and drive team cohesion. Skills & Experience: Required: 5 10+ years senior operational or leadership experience within an MSP, SaaS, telecoms, or IT services environment. Strong commercial insight and experience managing multi-department performance. Proven ability to enhance operations, processes, and team alignment. Exceptional communication, leadership, and problem-solving skills. Calm, confident presence during escalations and critical events. Preferred: Natural ownership mindset with strong financial understanding. Process-driven, structured, and strategically minded. Empathetic, fair, but firm when needed a respected leader across teams. Why IT Answers? We re a global MSP with two decades of trusted delivery but still agile, ambitious, and growing fast. Joining us means stepping into a role where your leadership will directly influence performance, culture, and long-term direction across multiple businesses. If you re a driven, commercially sharp leader ready to make a real impact, we d love to hear from you. Apply now and help shape the next stage of the IT Answers Group journey.

Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.