Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
07/12/2025
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
05/12/2025
Full time
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/ 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices - Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 3 rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours. What we offer you: Basic salary up to £28,000 per annum. Bonus up to 7% dependant on your performance and company performance. Contributory Pension Plan (Company matches up to 5%). 25 days plus bank holidays. Life Assurance. 4x times pensionable earnings. Season Ticket Loan Employee Support Scheme Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
05/12/2025
Full time
1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/ 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices - Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 3 rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours. What we offer you: Basic salary up to £28,000 per annum. Bonus up to 7% dependant on your performance and company performance. Contributory Pension Plan (Company matches up to 5%). 25 days plus bank holidays. Life Assurance. 4x times pensionable earnings. Season Ticket Loan Employee Support Scheme Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? What will your typical day look like? Different that's for sure Technology is at the heart of the business, and we have a world-leading Technology stack that enables us to offer the most efficient, user-friendly app-based bank. The Technology team has end to end responsibility for all aspects of our Technology, from architecting the future, engineering solutions, and design, implementation of security requirements across internal projects and security operations. Atom is a digital Bank, which brings with it a set of risks from a security perspective. The role holder is a key member of the Security Operations team to protect, detect, respond, and recover to Atom's customers, brand, people, and reputation. And be an advocate of best-in-class security practice influencing at all levels, provide practical advice and guidance and remain approachable to all of Atom's people. The role holder is a key member of the Security team, responsible for protecting Atom and its customers, staying ahead of evolving threats, and ensuring regulatory compliance. A critical thinker, collaborative, and thrives in a fast-paced environment to make a tangible impact. The role holder will spend a significant amount of time with the Atom AI and Automation team to develop and deploy solutions that enable Atom to deliver faster and better value banking to customers. What you'll be doing: Design, implement, and manage secure cloud architectures (AWS, Azure, or GCP) whilst developing and enforcing security standards and best practices for cloud infrastructure. Implement advanced monitoring tools to detect, analyse, and respond to security threats in real-time. Proactively identify vulnerabilities and risks through regular assessments and penetration testing and lead incident response efforts for cloud-related security breaches, ensuring minimal downtime and data loss. Develop automated workflows for vulnerability management, incident detection, and response. Align security measures with financial regulations such as PCI DSS, ISO 27001, SOC 2, and GDPR. Support Atom's AI team with AI and Automation specific infrastructure security needs. Partner with DevOps and engineering teams to integrate security into the CI/CD pipeline, and work cross-functionally with other teams to ensure shared understanding of security goals. What do we need from you? Deep expertise in securing cloud platforms (AWS, Azure, GCP) with a focus on financial services Proven experience with tools like SIEM, SOAR, IDS/IPS, and cloud-native security solutions Strong understanding of encryption protocols, key management systems, and IAM best practices Hands-on experience with container security tools for Kubernetes and Docker environments. Advanced scripting and automation skills (Python, PowerShell, Bash, etc.) Demonstrated ability to navigate and implement compliance frameworks such as PCI DSS, GDPR, SOC 2, and ISO 27001. Familiarity with financial industry-specific security and privacy standards. Relevant Security certifications (e.g. CISSP, SSCP, CCSM, CISM, etc.) Relevant public-cloud certifications (e.g. GCP Professional Cloud Security Engineer. Specialty, Azure Security Engineer Associate, or AWS Certified Security Specialty) What you'll get from us? Flexible hybrid working 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
05/12/2025
Full time
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? What will your typical day look like? Different that's for sure Technology is at the heart of the business, and we have a world-leading Technology stack that enables us to offer the most efficient, user-friendly app-based bank. The Technology team has end to end responsibility for all aspects of our Technology, from architecting the future, engineering solutions, and design, implementation of security requirements across internal projects and security operations. Atom is a digital Bank, which brings with it a set of risks from a security perspective. The role holder is a key member of the Security Operations team to protect, detect, respond, and recover to Atom's customers, brand, people, and reputation. And be an advocate of best-in-class security practice influencing at all levels, provide practical advice and guidance and remain approachable to all of Atom's people. The role holder is a key member of the Security team, responsible for protecting Atom and its customers, staying ahead of evolving threats, and ensuring regulatory compliance. A critical thinker, collaborative, and thrives in a fast-paced environment to make a tangible impact. The role holder will spend a significant amount of time with the Atom AI and Automation team to develop and deploy solutions that enable Atom to deliver faster and better value banking to customers. What you'll be doing: Design, implement, and manage secure cloud architectures (AWS, Azure, or GCP) whilst developing and enforcing security standards and best practices for cloud infrastructure. Implement advanced monitoring tools to detect, analyse, and respond to security threats in real-time. Proactively identify vulnerabilities and risks through regular assessments and penetration testing and lead incident response efforts for cloud-related security breaches, ensuring minimal downtime and data loss. Develop automated workflows for vulnerability management, incident detection, and response. Align security measures with financial regulations such as PCI DSS, ISO 27001, SOC 2, and GDPR. Support Atom's AI team with AI and Automation specific infrastructure security needs. Partner with DevOps and engineering teams to integrate security into the CI/CD pipeline, and work cross-functionally with other teams to ensure shared understanding of security goals. What do we need from you? Deep expertise in securing cloud platforms (AWS, Azure, GCP) with a focus on financial services Proven experience with tools like SIEM, SOAR, IDS/IPS, and cloud-native security solutions Strong understanding of encryption protocols, key management systems, and IAM best practices Hands-on experience with container security tools for Kubernetes and Docker environments. Advanced scripting and automation skills (Python, PowerShell, Bash, etc.) Demonstrated ability to navigate and implement compliance frameworks such as PCI DSS, GDPR, SOC 2, and ISO 27001. Familiarity with financial industry-specific security and privacy standards. Relevant Security certifications (e.g. CISSP, SSCP, CCSM, CISM, etc.) Relevant public-cloud certifications (e.g. GCP Professional Cloud Security Engineer. Specialty, Azure Security Engineer Associate, or AWS Certified Security Specialty) What you'll get from us? Flexible hybrid working 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Consortium Professional Recruitment
Hull, Yorkshire
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs.This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
05/12/2025
Full time
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs.This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
Chroma is currently working with a leading high-street retailer that's expanding their development team and looking to hire a Senior Full Stack Engineer. This role offers a salary of up to £80,000 , alongside 10% Annual Bonus , and a hybrid working model (2-3 days per week in their Central Manchester office).Their business is shifting from traditional operations to a digitally driven model, modernising its platforms and introducing innovative solutions to enhance customer experience. This is an exciting time to join as they invest heavily in scalable architecture, event-driven systems, and AI-driven capabilities. The Role We're looking for a forward-thinking Full Stack Software Engineer with experience in enterprise-scale environments and a passion for building exceptional digital experiences. This role offers the chance to work on mission-critical backend APIs (70%) and dynamic front-end applications (30%), leveraging modern frameworks and event-driven architecture. You'll also have the opportunity to lead and mentor a team (minimum 2 years' leadership experience required), fostering a culture of collaboration and continuous learning. Your work will directly shape the digital platforms that underpin the company's future growth. Key Responsibilities Deliver high-quality, performant backend microservices and APIs alongside engaging front-end experiences. Lead technical decision-making and coach team members to drive best practices. Translate business requirements into technical solutions, ensuring scalability and security. Troubleshoot and resolve complex issues across front-end and back-end systems. Advocate for engineering excellence, including CI/CD, TDD, and infrastructure as code. Stay ahead of emerging technologies and contribute to innovation initiatives. Skills & Experience Must Have: Proven experience in enterprise-scale organisations and consumer-facing businesses. Strong proficiency in current TypeScript, Node.js, React, Next.js. Expertise in event-driven architecture and building well-tested, reliable systems in the cloud. Minimum 2 years' experience managing or leading a team. Knowledge of CI/CD pipelines, observability, and infrastructure automation. Excellent communication skills and ability to engage stakeholders. Familiarity with Google Cloud Platform (GCP), Azure or AWS Desirable: Experience in Retail, QSR, or eCommerce industries. Background in driving extreme programming practices (TDD, pair programming, continuous delivery). If this role sounds of interest, please apply here or give Megan a call on .
05/12/2025
Full time
Chroma is currently working with a leading high-street retailer that's expanding their development team and looking to hire a Senior Full Stack Engineer. This role offers a salary of up to £80,000 , alongside 10% Annual Bonus , and a hybrid working model (2-3 days per week in their Central Manchester office).Their business is shifting from traditional operations to a digitally driven model, modernising its platforms and introducing innovative solutions to enhance customer experience. This is an exciting time to join as they invest heavily in scalable architecture, event-driven systems, and AI-driven capabilities. The Role We're looking for a forward-thinking Full Stack Software Engineer with experience in enterprise-scale environments and a passion for building exceptional digital experiences. This role offers the chance to work on mission-critical backend APIs (70%) and dynamic front-end applications (30%), leveraging modern frameworks and event-driven architecture. You'll also have the opportunity to lead and mentor a team (minimum 2 years' leadership experience required), fostering a culture of collaboration and continuous learning. Your work will directly shape the digital platforms that underpin the company's future growth. Key Responsibilities Deliver high-quality, performant backend microservices and APIs alongside engaging front-end experiences. Lead technical decision-making and coach team members to drive best practices. Translate business requirements into technical solutions, ensuring scalability and security. Troubleshoot and resolve complex issues across front-end and back-end systems. Advocate for engineering excellence, including CI/CD, TDD, and infrastructure as code. Stay ahead of emerging technologies and contribute to innovation initiatives. Skills & Experience Must Have: Proven experience in enterprise-scale organisations and consumer-facing businesses. Strong proficiency in current TypeScript, Node.js, React, Next.js. Expertise in event-driven architecture and building well-tested, reliable systems in the cloud. Minimum 2 years' experience managing or leading a team. Knowledge of CI/CD pipelines, observability, and infrastructure automation. Excellent communication skills and ability to engage stakeholders. Familiarity with Google Cloud Platform (GCP), Azure or AWS Desirable: Experience in Retail, QSR, or eCommerce industries. Background in driving extreme programming practices (TDD, pair programming, continuous delivery). If this role sounds of interest, please apply here or give Megan a call on .
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs. This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
05/12/2025
Full time
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs. This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation s core technologies progress. Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation s digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation s engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
05/12/2025
Full time
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation s core technologies progress. Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation s digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation s engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
05/12/2025
Full time
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
Application Support Engineer (Linux / SQL / Java) Location: Basingstoke (Hybrid - Commutable from Reading, Farnborough, Guildford, Newbury, and surrounding areas) Salary: £40,000 - £42,000 DOE + Hybrid Working + Training + Progression + Excellent Benefits Are you an experienced Application Support Engineer with strong technical knowledge of Linux and SQL environments? This is an exciting opportunity to join a global engineering organisation, supporting a range of bespoke and enterprise-level applications that are vital to business operations. You'll play a key part in providing high-level technical support, troubleshooting complex system issues, and improving application reliability for internal and external users. The company offers excellent development opportunities, hybrid working, and long-term career growth within a highly respected engineering group.The Role: Provide 2nd/3rd line support for enterprise and bespoke business applications Troubleshoot and resolve application issues, collaborating with development teams where needed Manage incidents, service requests, and problems using ITSM tools Maintain technical documentation and knowledge base content Support application deployments, patch management, and upgrades on Linux platforms Contribute to system improvement initiatives and ensure compliance with IT/security standards The Person: 3+ years' experience in Application Support, DevOps, or Software Support roles Proficient in supporting Java-based applications on Linux systems Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB) Strong troubleshooting and analytical skills with attention to detail Experience using ticketing and monitoring tools Excellent communication skills and a proactive, adaptable approach Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable Reference Number: BBBH264932 To apply for this role or to be considered for further positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Commutable Locations: Basingstoke, Reading, Farnborough, Aldershot, Guildford, Woking, Bracknell, Camberley, Newbury, Andover, Winchester, Hook, Fleet, Farnham, Wokingham, Thatcham, Alton, Didcot, Henley-on-Thames, High Wycombe, Slough, Maidenhead, Oxford, Wallingford
05/12/2025
Full time
Application Support Engineer (Linux / SQL / Java) Location: Basingstoke (Hybrid - Commutable from Reading, Farnborough, Guildford, Newbury, and surrounding areas) Salary: £40,000 - £42,000 DOE + Hybrid Working + Training + Progression + Excellent Benefits Are you an experienced Application Support Engineer with strong technical knowledge of Linux and SQL environments? This is an exciting opportunity to join a global engineering organisation, supporting a range of bespoke and enterprise-level applications that are vital to business operations. You'll play a key part in providing high-level technical support, troubleshooting complex system issues, and improving application reliability for internal and external users. The company offers excellent development opportunities, hybrid working, and long-term career growth within a highly respected engineering group.The Role: Provide 2nd/3rd line support for enterprise and bespoke business applications Troubleshoot and resolve application issues, collaborating with development teams where needed Manage incidents, service requests, and problems using ITSM tools Maintain technical documentation and knowledge base content Support application deployments, patch management, and upgrades on Linux platforms Contribute to system improvement initiatives and ensure compliance with IT/security standards The Person: 3+ years' experience in Application Support, DevOps, or Software Support roles Proficient in supporting Java-based applications on Linux systems Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB) Strong troubleshooting and analytical skills with attention to detail Experience using ticketing and monitoring tools Excellent communication skills and a proactive, adaptable approach Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable Reference Number: BBBH264932 To apply for this role or to be considered for further positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Commutable Locations: Basingstoke, Reading, Farnborough, Aldershot, Guildford, Woking, Bracknell, Camberley, Newbury, Andover, Winchester, Hook, Fleet, Farnham, Wokingham, Thatcham, Alton, Didcot, Henley-on-Thames, High Wycombe, Slough, Maidenhead, Oxford, Wallingford
We are seeking a talented Software Developer to join our client's ecommerce team. This role involves working alongside an experienced group of technical professionals to deliver innovative solutions for a variety of stakeholders. This role is primarily focused on supporting and developing a headless e-commerce storefront built with React and Salesforce PWAKit. You'll help shape customer-facing features, develop tools and components, and contribute to the ongoing evolution of a modern online experience. This is a varied position offering opportunities to work across web platforms, mobile app enhancements, A/B testing initiatives, and internal tooling. You'll also gain exposure to wider technologies such as Salesforce Force. com, Service Cloud, and Cloud Operations platforms. Key Responsibilities Work collaboratively in a cross-functional team to deliver new features and enhancements Drive improvements that support day-to-day ecommerce operations Set up and run A/B testing campaigns, implementing successful outcomes into the codebase Build microservices and campaign support toolkits Contribute to the development of non-transactional marketing or content sites Deliver bug fixes and new functionality across Commerce Cloud sites and mobile apps Participate in sprint planning, technical design sessions, retrospectives, and code reviews What We're Looking For Attitude Positive, intuitive, and proactive mindset Team-oriented, with a focus on collaboration and communication Open to new ideas and able to contribute creatively to discussions Strong time management and organisation skills Receptive to feedback and adaptable to business needs and priorities Technical Skills & Experience Strong proficiency in core front-end languages and tools: TypeScript, JavaScript, SCSS, HTML Hands-on experience with JavaScript frameworks, particularly ReactJS and NodeJS Understanding of e-commerce principles and customer-focused design Familiarity with content management systems (CMS) and commerce platforms Exposure to cloud platforms such as AWS, Google Cloud, or Azure is a plus Why Join Us? This is an exciting opportunity to work in a fast-paced, collaborative environment where your contributions will make a significant impact. If you are passionate about developing scalable, user-centric solutions and thrive in a challenging technical setting, we encourage you to apply! Competitive Salary Excellent Benefits Hybrid - 2 days in the office New Ventures Recruitment is an equal opportunities employer acting as a recruitment agency for this vacancy
05/12/2025
Full time
We are seeking a talented Software Developer to join our client's ecommerce team. This role involves working alongside an experienced group of technical professionals to deliver innovative solutions for a variety of stakeholders. This role is primarily focused on supporting and developing a headless e-commerce storefront built with React and Salesforce PWAKit. You'll help shape customer-facing features, develop tools and components, and contribute to the ongoing evolution of a modern online experience. This is a varied position offering opportunities to work across web platforms, mobile app enhancements, A/B testing initiatives, and internal tooling. You'll also gain exposure to wider technologies such as Salesforce Force. com, Service Cloud, and Cloud Operations platforms. Key Responsibilities Work collaboratively in a cross-functional team to deliver new features and enhancements Drive improvements that support day-to-day ecommerce operations Set up and run A/B testing campaigns, implementing successful outcomes into the codebase Build microservices and campaign support toolkits Contribute to the development of non-transactional marketing or content sites Deliver bug fixes and new functionality across Commerce Cloud sites and mobile apps Participate in sprint planning, technical design sessions, retrospectives, and code reviews What We're Looking For Attitude Positive, intuitive, and proactive mindset Team-oriented, with a focus on collaboration and communication Open to new ideas and able to contribute creatively to discussions Strong time management and organisation skills Receptive to feedback and adaptable to business needs and priorities Technical Skills & Experience Strong proficiency in core front-end languages and tools: TypeScript, JavaScript, SCSS, HTML Hands-on experience with JavaScript frameworks, particularly ReactJS and NodeJS Understanding of e-commerce principles and customer-focused design Familiarity with content management systems (CMS) and commerce platforms Exposure to cloud platforms such as AWS, Google Cloud, or Azure is a plus Why Join Us? This is an exciting opportunity to work in a fast-paced, collaborative environment where your contributions will make a significant impact. If you are passionate about developing scalable, user-centric solutions and thrive in a challenging technical setting, we encourage you to apply! Competitive Salary Excellent Benefits Hybrid - 2 days in the office New Ventures Recruitment is an equal opportunities employer acting as a recruitment agency for this vacancy
IT Consultant (12 Month Fixed Term Contract)Birmingham (Hybrid - Minimum 2 days on-site) £60,000-£63877 (12M FTC) REED Technology are working with a client who are seeking a highly skilled IT Consultant to play a pivotal role in transforming and stabilising their IT function. This is a hands-on technical position requiring expertise in server design and implementation , network/infrastructure projects , and cloud migrations . The successful candidate will lead critical initiatives, including moving SharePoint from on-premises to the cloud, designing and implementing 100+ servers across multiple locations, and building a robust new network infrastructure. Key Responsibilities Design and implement server infrastructure across multiple sites. Lead the migration of SharePoint from on-premises to cloud platforms . Oversee the development of network and infrastructure architecture to support future growth. Identify and implement improvements across IT Service Desk, Operations, and Infrastructure. Provide technical advice and guidance to maximise ROI on IT investments. Manage vendor relationships and ensure compliance with contracts and service level agreements. Support capacity planning and proactive service delivery to meet current and future requirements. Review and implement IT policies, architectural standards, and design principles. Key Skills & Experience Proven experience as a Lead IT Manager, Head of IT, or similar senior technical role. Strong hands-on experience with: Server design and implementation (multi-site environments). Network and infrastructure architecture . Cloud migrations , particularly SharePoint. Solid understanding of IT operations, service desk management, and vendor management. Experience with SQL database administration (optimization and security) - desirable. Excellent leadership, decision-making, and problem-solving skills. Ability to manage multiple priorities and deliver under pressure. If you have the relevant experience and skills for this role and keen to discuss in more detail, apply using the link provided.
05/12/2025
Full time
IT Consultant (12 Month Fixed Term Contract)Birmingham (Hybrid - Minimum 2 days on-site) £60,000-£63877 (12M FTC) REED Technology are working with a client who are seeking a highly skilled IT Consultant to play a pivotal role in transforming and stabilising their IT function. This is a hands-on technical position requiring expertise in server design and implementation , network/infrastructure projects , and cloud migrations . The successful candidate will lead critical initiatives, including moving SharePoint from on-premises to the cloud, designing and implementing 100+ servers across multiple locations, and building a robust new network infrastructure. Key Responsibilities Design and implement server infrastructure across multiple sites. Lead the migration of SharePoint from on-premises to cloud platforms . Oversee the development of network and infrastructure architecture to support future growth. Identify and implement improvements across IT Service Desk, Operations, and Infrastructure. Provide technical advice and guidance to maximise ROI on IT investments. Manage vendor relationships and ensure compliance with contracts and service level agreements. Support capacity planning and proactive service delivery to meet current and future requirements. Review and implement IT policies, architectural standards, and design principles. Key Skills & Experience Proven experience as a Lead IT Manager, Head of IT, or similar senior technical role. Strong hands-on experience with: Server design and implementation (multi-site environments). Network and infrastructure architecture . Cloud migrations , particularly SharePoint. Solid understanding of IT operations, service desk management, and vendor management. Experience with SQL database administration (optimization and security) - desirable. Excellent leadership, decision-making, and problem-solving skills. Ability to manage multiple priorities and deliver under pressure. If you have the relevant experience and skills for this role and keen to discuss in more detail, apply using the link provided.
The IT Analyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams to align IT solutions with organisational objectives. Working closely with the Head of IT to translate business requirements into IT services and technology solutions. Ensuring that IT infrastructure and digital platforms effectively support the educational and membership services Main Duties and Responsibilities: Monitor, maintain, and troubleshoot IT systems, hardware, and Cloud infrastructure. Provide technical support and guidance to internal teams and end-users. Recommend improvements to enhance efficiency and security. Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders. Support Microsoft Azure cloud services, including storage and security configurations. Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies. Design, query, and maintain SQL databases to support reporting, analytics, and operational needs. Assist in software and hardware deployments, updates, and migrations. Document IT processes, policies, and procedures. Collaborate with cross-functional teams to implement IT projects. Ensure data security and backup measures are in place and maintained. Evaluate and recommend new technologies and tools to support business goals. Profile Knowledge and hands-on systems experience with: Microsoft SQL - querying, reporting, and database maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. Only requires once per week on site Comprehensive benefits package. Opportunity to work in the Not For Profit sector. If you are a skilled IT Analyst with some Power BI skills looking for an exciting opportunity in London within the Not For Profit sector, we encourage you to apply today!
05/12/2025
Full time
The IT Analyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams to align IT solutions with organisational objectives. Working closely with the Head of IT to translate business requirements into IT services and technology solutions. Ensuring that IT infrastructure and digital platforms effectively support the educational and membership services Main Duties and Responsibilities: Monitor, maintain, and troubleshoot IT systems, hardware, and Cloud infrastructure. Provide technical support and guidance to internal teams and end-users. Recommend improvements to enhance efficiency and security. Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders. Support Microsoft Azure cloud services, including storage and security configurations. Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies. Design, query, and maintain SQL databases to support reporting, analytics, and operational needs. Assist in software and hardware deployments, updates, and migrations. Document IT processes, policies, and procedures. Collaborate with cross-functional teams to implement IT projects. Ensure data security and backup measures are in place and maintained. Evaluate and recommend new technologies and tools to support business goals. Profile Knowledge and hands-on systems experience with: Microsoft SQL - querying, reporting, and database maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. Only requires once per week on site Comprehensive benefits package. Opportunity to work in the Not For Profit sector. If you are a skilled IT Analyst with some Power BI skills looking for an exciting opportunity in London within the Not For Profit sector, we encourage you to apply today!
Web Manager - North Yorkshire / Hybrid with 3 days per week from home £35,000 - £45,000 + Excellent Benefits An established and growing organisation require a skilled Digital Manager / Web Manager to lead their digital department. The organisation is going on a digital transformation journey, and you will have oversight of their infrastructure, mobile apps and websites.As a Web Manager, you will ensure the seamless integration of a variety of digital and CRM systems, ensuring they are secure, user-friendly, and aligned with the business goals. The Digital Manager will lead the planning and delivery of their digital transformation, futureproof the organisation and enhance business operations.This role requires at least two days per week attendance in their North Yorkshire office. Key responsibilities: Management, development and integration of various apps, websites and CRM systems, SEO and analytics leadership Delivery of innovative digital solutions Ensure seamless CRM integration and a smooth UX Oversight of website and app development Monitor analytics and user engagement Implement SEO strategies Core skills & experience for this role: Experience as a Web Manager Proven experience managing websites and apps, ideally in a membership or not-for-profit setting Strong knowledge of CMS platforms Understanding of web development technologies e.g. JavaScript, PHP etc. Microsoft Dynamics experience would be beneficial Experience of SEO, digital marketing, UX best practices, and web analytics tools Package: Flexible and hybrid working A clear progression framework with individual career and development plans A range of benefits including pension, life cover, health cash plan, staff discounts, competitive holidays and a cycle to work scheme The company have an excellent reputation within their sector, and have experienced consecutive years of growth. They promote a healthy work-life balance and will give you the opportunity to expand your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The interview process will require a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. Technology Manager, Head of Technology, Digital Manager, Head of Digital, Web Manager - York, Leeds, Harrogate, Knaresborough, Hull, Wetherby, Wakefield, Ripon, Selby, Pontefract, Goole, Hessle, Thirsk, Darlington, Malton
04/12/2025
Full time
Web Manager - North Yorkshire / Hybrid with 3 days per week from home £35,000 - £45,000 + Excellent Benefits An established and growing organisation require a skilled Digital Manager / Web Manager to lead their digital department. The organisation is going on a digital transformation journey, and you will have oversight of their infrastructure, mobile apps and websites.As a Web Manager, you will ensure the seamless integration of a variety of digital and CRM systems, ensuring they are secure, user-friendly, and aligned with the business goals. The Digital Manager will lead the planning and delivery of their digital transformation, futureproof the organisation and enhance business operations.This role requires at least two days per week attendance in their North Yorkshire office. Key responsibilities: Management, development and integration of various apps, websites and CRM systems, SEO and analytics leadership Delivery of innovative digital solutions Ensure seamless CRM integration and a smooth UX Oversight of website and app development Monitor analytics and user engagement Implement SEO strategies Core skills & experience for this role: Experience as a Web Manager Proven experience managing websites and apps, ideally in a membership or not-for-profit setting Strong knowledge of CMS platforms Understanding of web development technologies e.g. JavaScript, PHP etc. Microsoft Dynamics experience would be beneficial Experience of SEO, digital marketing, UX best practices, and web analytics tools Package: Flexible and hybrid working A clear progression framework with individual career and development plans A range of benefits including pension, life cover, health cash plan, staff discounts, competitive holidays and a cycle to work scheme The company have an excellent reputation within their sector, and have experienced consecutive years of growth. They promote a healthy work-life balance and will give you the opportunity to expand your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The interview process will require a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. Technology Manager, Head of Technology, Digital Manager, Head of Digital, Web Manager - York, Leeds, Harrogate, Knaresborough, Hull, Wetherby, Wakefield, Ripon, Selby, Pontefract, Goole, Hessle, Thirsk, Darlington, Malton
Data ScientistHybrid Working - Local Site - 1-2 days a week on site.Financial ServicesLorien's leading banking client is looking for a number of Data Scientists to join them on a new long term project which will be working on GenAI-Powered Digital Assistant programme. What you'll do Collaborate with cross-functional teams to develop and enhance our GenAI-Powered smartdigital assistant. Leverage your expertise in NLP and transformer architectures to create intelligent conversational agents. Dive into the world of traditional NLP techniques and stay ahead of the curve. Apply a strong understanding of fundamental concepts-statistics, linear algebra, calculus, regression, classification, and time series analysis - to extract valuable insights from data. Be the driving force behind our data visualisation efforts - whether its Tableau, Power BI, or Cognos you'll create compelling visualisations that bring data to life. Contribute to the development of a fantastic visualisation layer for analytics, making complex insights accessible and actionable. Key Skills and Experience NLP Mastery Proficiency in LLMs and transformer architecture. Deep understanding of traditional NLP techniques. Data & Visualisation Solid grasp of data visualisation tools (Tableau, Power BI, Cognos, etc.) Proficiency in Python visualisation libraries (Matplotlib, Seaborn.) SQL for data extraction and manipulation. Experience working with large datasets. Technical Skills Proficiency in cloud computing and python programming. Familiarity with Python libraries like Pandas, NumPy, scikit-learn. Experience with cloud services for mode training and deployment. Machine Learning Fundamentals Statistical concepts for robust data analysis. Linear algebra principles for modelling and optimisation. Calculus for optimising algorithms and models. Predictive modelling techniques for regression and classification. Time series analysis for handling time-dependant data. Deep learning and neural networks. LLM Operations Expertise in managing and operationalising large language models. Experience in deploying models on cloud platforms (e.g. AWS, Sage maker, Google AI Platform, IBM Watson) IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
04/12/2025
Contractor
Data ScientistHybrid Working - Local Site - 1-2 days a week on site.Financial ServicesLorien's leading banking client is looking for a number of Data Scientists to join them on a new long term project which will be working on GenAI-Powered Digital Assistant programme. What you'll do Collaborate with cross-functional teams to develop and enhance our GenAI-Powered smartdigital assistant. Leverage your expertise in NLP and transformer architectures to create intelligent conversational agents. Dive into the world of traditional NLP techniques and stay ahead of the curve. Apply a strong understanding of fundamental concepts-statistics, linear algebra, calculus, regression, classification, and time series analysis - to extract valuable insights from data. Be the driving force behind our data visualisation efforts - whether its Tableau, Power BI, or Cognos you'll create compelling visualisations that bring data to life. Contribute to the development of a fantastic visualisation layer for analytics, making complex insights accessible and actionable. Key Skills and Experience NLP Mastery Proficiency in LLMs and transformer architecture. Deep understanding of traditional NLP techniques. Data & Visualisation Solid grasp of data visualisation tools (Tableau, Power BI, Cognos, etc.) Proficiency in Python visualisation libraries (Matplotlib, Seaborn.) SQL for data extraction and manipulation. Experience working with large datasets. Technical Skills Proficiency in cloud computing and python programming. Familiarity with Python libraries like Pandas, NumPy, scikit-learn. Experience with cloud services for mode training and deployment. Machine Learning Fundamentals Statistical concepts for robust data analysis. Linear algebra principles for modelling and optimisation. Calculus for optimising algorithms and models. Predictive modelling techniques for regression and classification. Time series analysis for handling time-dependant data. Deep learning and neural networks. LLM Operations Expertise in managing and operationalising large language models. Experience in deploying models on cloud platforms (e.g. AWS, Sage maker, Google AI Platform, IBM Watson) IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Data Engineer Leicester (remote) £65,000 to £75,000 Permanent I am currently looking for a Data Engineer to join a forward-thinking organisation, where you will play a pivotal role in building a modern, enterprise-scale data platform. Data Engineer - What will you be doing? Designing and implementing modern data architectures including lakehouse and medallion models using Azure and Databricks. Developing, maintaining, and optimising data pipelines, quality validation tools, and lineage tracking systems to guarantee high-quality data outputs. Manage MS SQL and Azure SQL databases efficiently while ensuring optimal performance across all environments. Utilising Azure Data Factory, Python, and other tools to build efficient ETL processes. Delivering clean, insightful data outputs through Power BI dashboards and reports. Ensuring strong governance, data integrity, and security across all platforms. Collaborate closely with cross-functional teams, delivering projects on time and within scope. Data Engineer - What will you need? Experience data engineering within enterprise environments. Power BI experience. Deep understanding of SQL. Experience with Azure and Databricks. Proficient Python programming skills. Demonstrated ability to design lakehouse architectures. Experience implementing CI/CD pipeline management for reliable solution delivery. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
04/12/2025
Full time
Data Engineer Leicester (remote) £65,000 to £75,000 Permanent I am currently looking for a Data Engineer to join a forward-thinking organisation, where you will play a pivotal role in building a modern, enterprise-scale data platform. Data Engineer - What will you be doing? Designing and implementing modern data architectures including lakehouse and medallion models using Azure and Databricks. Developing, maintaining, and optimising data pipelines, quality validation tools, and lineage tracking systems to guarantee high-quality data outputs. Manage MS SQL and Azure SQL databases efficiently while ensuring optimal performance across all environments. Utilising Azure Data Factory, Python, and other tools to build efficient ETL processes. Delivering clean, insightful data outputs through Power BI dashboards and reports. Ensuring strong governance, data integrity, and security across all platforms. Collaborate closely with cross-functional teams, delivering projects on time and within scope. Data Engineer - What will you need? Experience data engineering within enterprise environments. Power BI experience. Deep understanding of SQL. Experience with Azure and Databricks. Proficient Python programming skills. Demonstrated ability to design lakehouse architectures. Experience implementing CI/CD pipeline management for reliable solution delivery. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Anaplan Model BuilderRemote£70,000 to £90,000 per annumPermanent Our client is seeking an Anaplan Model Builder to join their team, playing a pivotal role in shaping the future of enterprise modelling. This position is perfect for someone who thrives on sharing expertise, enjoys collaborative problem-solving, and is eager to elevate their skills while contributing to impactful projects across multiple business areas. Anaplan Model Builder - What will you be doing? Optimising existing Anaplan models, ensuring they meet high standards of accuracy and efficiency. Delivering monthly reporting by integrating Anaplan information into Power BI, supporting seamless data flows across platforms. Taking responsibility for the day-to-day running of established models, troubleshooting issues proactively and implementing enhancements as needed. Support the transition towards a V5 contract structure, exploring new options for enterprise hyper-modelling and helping define best practices for future projects. Contributing ideas beyond assigned tasks by identifying opportunities for improvement in model architecture or process automation without requiring constant direction. Assisting in rolling out new initiatives such as Anaplan Data Orchestration (ADO), preparing yourself to learn quickly if you have not previously worked with these technologies. Promoting the adoption of Application Lifecycle Management (ALM) within the team, helping establish robust processes. Anaplan Model Builder - What will you need? Level 2 Anaplan qualification, demonstrating your deep understanding of model building according to 'The Anaplan Way' standards. Proven experience managing complex Anaplan models independently while collaborating effectively within a team setting. Ability to integrate Anaplan data into Power BI systems or willingness to quickly develop these skills if not already proficient. Readiness to explore Application Lifecycle Management (ALM) processes even if you have not previously implemented them. Eagerness to learn and roll out Anaplan Data Orchestration (ADO), showing adaptability when faced with new technologies. Excellent interpersonal skills that enable you to communicate clearly with colleagues and customers from varied backgrounds. Enthusiastic attitude towards professional development through training opportunities offered by the organisation. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
04/12/2025
Full time
Anaplan Model BuilderRemote£70,000 to £90,000 per annumPermanent Our client is seeking an Anaplan Model Builder to join their team, playing a pivotal role in shaping the future of enterprise modelling. This position is perfect for someone who thrives on sharing expertise, enjoys collaborative problem-solving, and is eager to elevate their skills while contributing to impactful projects across multiple business areas. Anaplan Model Builder - What will you be doing? Optimising existing Anaplan models, ensuring they meet high standards of accuracy and efficiency. Delivering monthly reporting by integrating Anaplan information into Power BI, supporting seamless data flows across platforms. Taking responsibility for the day-to-day running of established models, troubleshooting issues proactively and implementing enhancements as needed. Support the transition towards a V5 contract structure, exploring new options for enterprise hyper-modelling and helping define best practices for future projects. Contributing ideas beyond assigned tasks by identifying opportunities for improvement in model architecture or process automation without requiring constant direction. Assisting in rolling out new initiatives such as Anaplan Data Orchestration (ADO), preparing yourself to learn quickly if you have not previously worked with these technologies. Promoting the adoption of Application Lifecycle Management (ALM) within the team, helping establish robust processes. Anaplan Model Builder - What will you need? Level 2 Anaplan qualification, demonstrating your deep understanding of model building according to 'The Anaplan Way' standards. Proven experience managing complex Anaplan models independently while collaborating effectively within a team setting. Ability to integrate Anaplan data into Power BI systems or willingness to quickly develop these skills if not already proficient. Readiness to explore Application Lifecycle Management (ALM) processes even if you have not previously implemented them. Eagerness to learn and roll out Anaplan Data Orchestration (ADO), showing adaptability when faced with new technologies. Excellent interpersonal skills that enable you to communicate clearly with colleagues and customers from varied backgrounds. Enthusiastic attitude towards professional development through training opportunities offered by the organisation. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
