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data management analyst
Pense Ltd
Web Developer (.NET)
Pense Ltd
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
12/11/2025
Full time
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
Acorn Insurance and Financial Services Limited
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
The Chartered Institute of Arbitrators
Database Administrator
The Chartered Institute of Arbitrators Holborn, London, UK
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce. The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).   Key Responsibilities   Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Ensure databases are properly structured, maintained, and upgraded as needed. Define, implement, and manage seamless data integration across various platforms and applications. Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches. Develop and manage backup and recovery plans to safeguard data integrity and availability. Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations. Management and training of junior staff and data teams. Oversee data cleansing operations to ensure data is accurate and free from inconsistencies. Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs. Monitor and optimise database performance to ensure efficient data retrieval and storage. Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity. Ensuring that the right data is available to the right people at the right time. Assisting teams in analysing data to support business decisions. Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements. Create and maintain comprehensive documentation of configurations, processes, and procedures. Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.   Experience, Knowledge and Skills   Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Database Administrator or Data Analyst. Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. High level of skills in Power BI to include Dashboards and Executive reporting. Strong knowledge of SQL and database management systems. Experience with database performance tuning and optimisation. Experience in implementing data security best practices. Excellent problem-solving abilities. Experience managing data cleansing exercises. Experience managing and mentoring staff. Strong communication and collaboration skills. Detail-oriented with a focus on accuracy and quality. Ability to work well alone and as part of a team. Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation   What's in it for you?   Contract: Permanent Salary: £50,000 per annum Annual leave: 25 days per annum plus UK bank holidays Sick pay: Enhanced company scheme subject to terms and conditions Life assurance: Company life assurance scheme (4 x annual salary) Pension: Generous Pension Scheme (from day 1 of joining) Check out the full range of benefits on offer on our careers site   Application Notes:   A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site. The deadline for applications is 23:59 hours by Sunday 10 November 2024. Interviews are scheduled to take place from the week commencing 18 November 2024. Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Dickson O'Brien
Business Analyst
Dickson O'Brien
Our Growing Client based in South Manchester are looking to recruit a Business Analyst The roles purpose is to: Ensure all key business users have the information they need to make decisions. The reports are produced in a timely manner and are clear and concise. Leading strategic, cross departmental requirements , driving alignment and consensus among senior stakeholders, product owners, and technical teams. Manage the full requirements lifecycle end to end using MS Dynamics and Power BI, ensuring robust traceability, version control, and strict change management within delivery cycles Develop comprehensive business cases, impact assessments, and process models supporting operational teams Developing and maintaining data collection procedures Analysing complex data using software such as Microsoft Dynamics, Power BI, Excel and/or Microsoft Access Determining trends or changes in the data Producing accurate forecasts based on previous data samples Producing detailed reports that can also be readily understood Recommending areas for change or improvement, based on inferences made from the data Keeping up to date on industry-wide, national and international data trends related to the business KNOWLEDGE AND SKILLS REQUIRED Microsoft Dynamics Business Central Microsoft Power BI Microsoft Excel advanced user SAP Business Objects Excellent communication and interpretation skills Excellent numerical and analytical skills Knowledge of advanced statistical models, graphs and databases The ability to interpret data and offer recommendations based on that interpretation. The ideal person will be commercial and be able to produce and communicate reports. Experience in a Business Analyst role is essential. The role reports into the Finance Director, so any back experience in accountancy or working with the accounts function is desirable. The role is 2 days WFH and 3 days in the office and is based in Cheadle. You must be north-west based or have strong plans to move to the north-west. This is a retained role with our agency and all suitable candidates will be met on TEAMS by our agency.
07/12/2025
Full time
Our Growing Client based in South Manchester are looking to recruit a Business Analyst The roles purpose is to: Ensure all key business users have the information they need to make decisions. The reports are produced in a timely manner and are clear and concise. Leading strategic, cross departmental requirements , driving alignment and consensus among senior stakeholders, product owners, and technical teams. Manage the full requirements lifecycle end to end using MS Dynamics and Power BI, ensuring robust traceability, version control, and strict change management within delivery cycles Develop comprehensive business cases, impact assessments, and process models supporting operational teams Developing and maintaining data collection procedures Analysing complex data using software such as Microsoft Dynamics, Power BI, Excel and/or Microsoft Access Determining trends or changes in the data Producing accurate forecasts based on previous data samples Producing detailed reports that can also be readily understood Recommending areas for change or improvement, based on inferences made from the data Keeping up to date on industry-wide, national and international data trends related to the business KNOWLEDGE AND SKILLS REQUIRED Microsoft Dynamics Business Central Microsoft Power BI Microsoft Excel advanced user SAP Business Objects Excellent communication and interpretation skills Excellent numerical and analytical skills Knowledge of advanced statistical models, graphs and databases The ability to interpret data and offer recommendations based on that interpretation. The ideal person will be commercial and be able to produce and communicate reports. Experience in a Business Analyst role is essential. The role reports into the Finance Director, so any back experience in accountancy or working with the accounts function is desirable. The role is 2 days WFH and 3 days in the office and is based in Cheadle. You must be north-west based or have strong plans to move to the north-west. This is a retained role with our agency and all suitable candidates will be met on TEAMS by our agency.
Boston Consulting Group
Product Owner, Senior Manager- Meeting Rooms & Hybrid (MRH)
Boston Consulting Group
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Essential Recruitment
Cyber Security Risk Lead
Essential Recruitment Manchester, Lancashire
Cyber Security Risk Lead Cyber Security Risk Lead - Cyber Security Risk Assessments, Audits, GRC, Information Security Management, CRISK, CISM, CompTIA Security+, NIS, NIST, ISO 27001 - Hybrid (Manchester) - to £61,500 + excellent bonus + bens This is an outstanding opportunity to become my clients primary Cyber Security Risk Advisor working within a high-profile and growing Cyber Security function which is investing very heavily in maturing its Governance, Risk and Compliance (GRC) capability across the Enterprise. Cyber Security Risk Lead Role and Responsibilities: - Work very closely with my clients Information Security Manager to provide a full Cyber Security Risk advisory and consulting function across the business - Play a key role in the ongoing management of Cyber Security Risk boards and Risk Management platforms - Carrying out detailed assessments of the current threat landscape including risks/ threats and supporting Cyber Security audits - Creating and presenting detailed Cyber Security reporting including the management of escalations - Contribute to Cyber Security testing, training and company-wide communication - Use and interpretation of penetration testing data and vulnerability management platform to verify the security of systems, networks and applications Cyber Security Risk Lead Skills and Experience: - In-depth experience in a Cyber Security Risk Lead or Senior Risk Management Analyst role - Hands-on involvement and thorough knowledge of Cyber Security audit or certification readiness programmes - Detailed understanding of GRC or Cyber Security Risk assessments - Excellent relationship-building and stakeholder management skills including the ability to write and present detailed reports - Certification in Information Security Management would be ideal (CRISK, CISM, COMPTIA Security+) - Cyber Security audit experience (NIS/ NIST/ ISO 27001) would be preferred, along with knowledge of vulnerability management platforms The role also involves consulting on ratings for IT/ OT Physical Cyber risks and supporting stakeholders in assessing their risk position. It is a high-profile role with ample opportunity to drive improvements, introduce best practice and guide the business through upcoming certifications and audits. Cyber Security Risk Lead - Cyber Security Risk Assessments, Audits, GRC, Information Security Management, CRISK, CISM, CompTIA Security+, NIS, NIST, ISO 27001 - Hybrid (Manchester) - to £61,500 + excellent bonus + bens Essential Recruitment is a specialist Tech recruitment business with an in-depth understanding of the rapidly-changing nature of the Tech market. We build long-term relationships with our clients and candidates based on our core values of Trust, Integrity and Delivery JBRP1_UKTJ
07/12/2025
Full time
Cyber Security Risk Lead Cyber Security Risk Lead - Cyber Security Risk Assessments, Audits, GRC, Information Security Management, CRISK, CISM, CompTIA Security+, NIS, NIST, ISO 27001 - Hybrid (Manchester) - to £61,500 + excellent bonus + bens This is an outstanding opportunity to become my clients primary Cyber Security Risk Advisor working within a high-profile and growing Cyber Security function which is investing very heavily in maturing its Governance, Risk and Compliance (GRC) capability across the Enterprise. Cyber Security Risk Lead Role and Responsibilities: - Work very closely with my clients Information Security Manager to provide a full Cyber Security Risk advisory and consulting function across the business - Play a key role in the ongoing management of Cyber Security Risk boards and Risk Management platforms - Carrying out detailed assessments of the current threat landscape including risks/ threats and supporting Cyber Security audits - Creating and presenting detailed Cyber Security reporting including the management of escalations - Contribute to Cyber Security testing, training and company-wide communication - Use and interpretation of penetration testing data and vulnerability management platform to verify the security of systems, networks and applications Cyber Security Risk Lead Skills and Experience: - In-depth experience in a Cyber Security Risk Lead or Senior Risk Management Analyst role - Hands-on involvement and thorough knowledge of Cyber Security audit or certification readiness programmes - Detailed understanding of GRC or Cyber Security Risk assessments - Excellent relationship-building and stakeholder management skills including the ability to write and present detailed reports - Certification in Information Security Management would be ideal (CRISK, CISM, COMPTIA Security+) - Cyber Security audit experience (NIS/ NIST/ ISO 27001) would be preferred, along with knowledge of vulnerability management platforms The role also involves consulting on ratings for IT/ OT Physical Cyber risks and supporting stakeholders in assessing their risk position. It is a high-profile role with ample opportunity to drive improvements, introduce best practice and guide the business through upcoming certifications and audits. Cyber Security Risk Lead - Cyber Security Risk Assessments, Audits, GRC, Information Security Management, CRISK, CISM, CompTIA Security+, NIS, NIST, ISO 27001 - Hybrid (Manchester) - to £61,500 + excellent bonus + bens Essential Recruitment is a specialist Tech recruitment business with an in-depth understanding of the rapidly-changing nature of the Tech market. We build long-term relationships with our clients and candidates based on our core values of Trust, Integrity and Delivery JBRP1_UKTJ
Technical Consultant
PHOENIX SOFTWARE LIMITED York, Yorkshire
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will be responsible for the design and execution of technical deliverables for customer projects. This includes providing them with competent technical guidance with a strong focus on Microsoft Defender XDR, Entra ID Security and associated Microsoft security and compliance tools. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring projectmilestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple we aim to be the UKs leading IT solution and managed service provider and that means we recognise that its our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools. Key Skills & Experience: Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Proven experience with design and implementation of related technology solutions. Entra ID Identity and Access Management (Hybrid Identities). Entra ID Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud) Proven experience working in a project focused role. Proven experience troubleshooting and resolving technical challenges. Excellent technical writing skills Strong decision-making Strong relationship-building Microsoft Certifications: Microsoft Certified: Azure Security Administrator Associate AZ-500 Microsoft Certified: Identity and Access Administrator Associate -SC-300 Microsoft Certified: Security Operations Analyst Associate -SC-200 Microsoft Certified: Microsoft 365 Security Administrator Associate MS-500 Microsoft Certified: Information Protection and Compliance Administrator Associate - SC-400 Microsoft Certified: Azure Administrator Expert AZ-105 (Desirable) Microsoft Certified: Azure Architect Expert AZ-305 (Desirable) Microsoft Certified: Administrator Expert MS-102 (Desirable) Practical stuff Where is the role based? Primary location is our HQ in Pocklington, but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. Have you made it this far? If youre still reading, we think theres a strong chance you might be our kind of person. Heres the thing, though research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you dont check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. JBRP1_UKTJ
07/12/2025
Full time
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will be responsible for the design and execution of technical deliverables for customer projects. This includes providing them with competent technical guidance with a strong focus on Microsoft Defender XDR, Entra ID Security and associated Microsoft security and compliance tools. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring projectmilestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple we aim to be the UKs leading IT solution and managed service provider and that means we recognise that its our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools. Key Skills & Experience: Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Proven experience with design and implementation of related technology solutions. Entra ID Identity and Access Management (Hybrid Identities). Entra ID Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud) Proven experience working in a project focused role. Proven experience troubleshooting and resolving technical challenges. Excellent technical writing skills Strong decision-making Strong relationship-building Microsoft Certifications: Microsoft Certified: Azure Security Administrator Associate AZ-500 Microsoft Certified: Identity and Access Administrator Associate -SC-300 Microsoft Certified: Security Operations Analyst Associate -SC-200 Microsoft Certified: Microsoft 365 Security Administrator Associate MS-500 Microsoft Certified: Information Protection and Compliance Administrator Associate - SC-400 Microsoft Certified: Azure Administrator Expert AZ-105 (Desirable) Microsoft Certified: Azure Architect Expert AZ-305 (Desirable) Microsoft Certified: Administrator Expert MS-102 (Desirable) Practical stuff Where is the role based? Primary location is our HQ in Pocklington, but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. Have you made it this far? If youre still reading, we think theres a strong chance you might be our kind of person. Heres the thing, though research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you dont check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. JBRP1_UKTJ
Accenture
Cloud DevOps Engineer, Sr Analyst
Accenture
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
07/12/2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Accenture
Infrastructure Automation Engineer, Specialist
Accenture
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
07/12/2025
Full time
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
06/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Panoramic Associates
GIS developer
Panoramic Associates
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment JBRP1_UKTJ
06/12/2025
Full time
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment JBRP1_UKTJ
Experis
Enterprise Architect - DV Cleared
Experis Basingstoke, Hampshire
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME, where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME, you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign. Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button. JBRP1_UKTJ
06/12/2025
Full time
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME, where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME, you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign. Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button. JBRP1_UKTJ
Canada Life
Senior Data Business Analyst / Senior Data Modeller
Canada Life
Location: London, Potters Bar or Bristol (Hybrid working options available) The Senior BA / Senior Data Modeller will take end-to-end ownership of the design, development, and maintenance of data models that underpin our enterprise data platform, with a particular focus on Databricks and the Nova platform. This role is critical in ensuring that our data assets are structured, governed, and optimised to support business intelligence, analytics, and reporting requirements. We are seeking an experienced professional who is comfortable working closely with data engineers, architects, and business stakeholders to translate business requirements into robust, scalable, and well-documented data models. You will be responsible for both logical and physical data modelling and will act as the subject matter expert and owner for all data models within your domain. What you'll do Take full ownership of the data modelling lifecycle, from requirements gathering through to deployment and ongoing maintenance. Design, develop, and maintain logical and physical data models, primarily using Databricks and the Nova platform. Ensure data models are aligned with business requirements, data governance standards, and best practices. Collaborate with data engineers, architects, and business stakeholders to understand data requirements and translate them into effective data structures. Document data models, definitions, and metadata to ensure clarity and consistency across the organisation. Review and optimise existing data models for performance, scalability, and maintainability. Lead model validation and quality assurance activities, ensuring models are accurate and fit for purpose. Provide guidance and support to project teams and business users on data modelling best practices. Act as the primary point of contact and subject matter expert for all matters relating to data models within your area of responsibility. Champion data model governance and ensure models are maintained in line with organisational standards and policies. Support the integration of new data sources and the evolution of the enterprise data platform. Knowledge / Experience / Skills Essential Extensive experience in data modelling, including both logical and physical modelling, ideally within Databricks and/or similar cloud-based platforms. Demonstrable experience of owning and maintaining enterprise data models, including responsibility for model governance and documentation. Strong understanding of data warehousing, lakehouse architectures, and modern data platforms. Ability to translate complex business requirements into scalable and efficient data models. Proficient in data modelling tools and techniques, with hands-on experience in Databricks and the Nova platform (or similar). Excellent communication skills, with the ability to work collaboratively across technical and business teams. Experience in data governance, metadata management, and data quality assurance. Strong analytical and problem-solving skills. Desirable Experience working in regulated industries such as insurance or financial services. Familiarity with reporting requirements such as IFRS and Solvency II. Experience with data visualisation tools and supporting analytics/reporting teams. Knowledge of automation tools and scripting for data model management. Experience working in Agile product teams and using tools such as JIRA/Confluence.
06/12/2025
Full time
Location: London, Potters Bar or Bristol (Hybrid working options available) The Senior BA / Senior Data Modeller will take end-to-end ownership of the design, development, and maintenance of data models that underpin our enterprise data platform, with a particular focus on Databricks and the Nova platform. This role is critical in ensuring that our data assets are structured, governed, and optimised to support business intelligence, analytics, and reporting requirements. We are seeking an experienced professional who is comfortable working closely with data engineers, architects, and business stakeholders to translate business requirements into robust, scalable, and well-documented data models. You will be responsible for both logical and physical data modelling and will act as the subject matter expert and owner for all data models within your domain. What you'll do Take full ownership of the data modelling lifecycle, from requirements gathering through to deployment and ongoing maintenance. Design, develop, and maintain logical and physical data models, primarily using Databricks and the Nova platform. Ensure data models are aligned with business requirements, data governance standards, and best practices. Collaborate with data engineers, architects, and business stakeholders to understand data requirements and translate them into effective data structures. Document data models, definitions, and metadata to ensure clarity and consistency across the organisation. Review and optimise existing data models for performance, scalability, and maintainability. Lead model validation and quality assurance activities, ensuring models are accurate and fit for purpose. Provide guidance and support to project teams and business users on data modelling best practices. Act as the primary point of contact and subject matter expert for all matters relating to data models within your area of responsibility. Champion data model governance and ensure models are maintained in line with organisational standards and policies. Support the integration of new data sources and the evolution of the enterprise data platform. Knowledge / Experience / Skills Essential Extensive experience in data modelling, including both logical and physical modelling, ideally within Databricks and/or similar cloud-based platforms. Demonstrable experience of owning and maintaining enterprise data models, including responsibility for model governance and documentation. Strong understanding of data warehousing, lakehouse architectures, and modern data platforms. Ability to translate complex business requirements into scalable and efficient data models. Proficient in data modelling tools and techniques, with hands-on experience in Databricks and the Nova platform (or similar). Excellent communication skills, with the ability to work collaboratively across technical and business teams. Experience in data governance, metadata management, and data quality assurance. Strong analytical and problem-solving skills. Desirable Experience working in regulated industries such as insurance or financial services. Familiarity with reporting requirements such as IFRS and Solvency II. Experience with data visualisation tools and supporting analytics/reporting teams. Knowledge of automation tools and scripting for data model management. Experience working in Agile product teams and using tools such as JIRA/Confluence.
Gray Global Placements
Head of Product Operations and Support
Gray Global Placements
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
CHM-1
Business Analyst
CHM-1 High Wycombe, Buckinghamshire
Job Title: Business Analyst Contract Type: Permanent, Full Time (35 hours per week) Location: Head Office, High Wycombe (hybrid working available). Salary: Circa £43k per annum Closing Date: 4th January 2026 This charity is looking for a Business Analyst - with a commitment to the vision of their purpose - to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team. Key responsibilities - the successful candidate will: Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required Work with budget holders to review performance, agree budgets and conduct regular forecasts Support effective business decision-making through financial modelling and analysis. Work with the Head of Finance to produce long-term financial analysis to inform strategy Be responsible for automated reporting and key analytical insights across all database sources Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required. Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts Support major procurement decisions and the supplier contract review process Essential Knowledge, skills, and experience: With or working towards an accounting qualification Good attention to detail Experience of working in a finance department, with finance and CRM systems knowledge Proficient in Microsoft Office suite with advanced Excel skills The ability to work effectively both independently and as part of a team Commitment to the vision of the Charity Excellent planning and time management skills Proactive and supportive, with a positive outlook Desirable: Experience of working within the charity sector About The Organisation: Our client is the charity for people who need to live without gluten. For over 50 years the organisation has been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. The organisation campaigns for better food access, funds medical research, and provides trusted support to the community. Closing Date: 4th January 2026 Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunities employer and they are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
06/12/2025
Full time
Job Title: Business Analyst Contract Type: Permanent, Full Time (35 hours per week) Location: Head Office, High Wycombe (hybrid working available). Salary: Circa £43k per annum Closing Date: 4th January 2026 This charity is looking for a Business Analyst - with a commitment to the vision of their purpose - to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team. Key responsibilities - the successful candidate will: Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required Work with budget holders to review performance, agree budgets and conduct regular forecasts Support effective business decision-making through financial modelling and analysis. Work with the Head of Finance to produce long-term financial analysis to inform strategy Be responsible for automated reporting and key analytical insights across all database sources Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required. Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts Support major procurement decisions and the supplier contract review process Essential Knowledge, skills, and experience: With or working towards an accounting qualification Good attention to detail Experience of working in a finance department, with finance and CRM systems knowledge Proficient in Microsoft Office suite with advanced Excel skills The ability to work effectively both independently and as part of a team Commitment to the vision of the Charity Excellent planning and time management skills Proactive and supportive, with a positive outlook Desirable: Experience of working within the charity sector About The Organisation: Our client is the charity for people who need to live without gluten. For over 50 years the organisation has been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. The organisation campaigns for better food access, funds medical research, and provides trusted support to the community. Closing Date: 4th January 2026 Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunities employer and they are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. No agencies please.
Hampshire County Council
Data Architect
Hampshire County Council Winchester, Hampshire
Joining our Data and Systems Team as a skilled Data Architect, passionate about data architecture and digital transformation, you'll support the SEN Digital Optimisation Programme, which aims to transform how services for children and young people with Special Educational Needs (SEN) are delivered. In this pivotal role, you'll design, implement, and maintain robust data architecture to drive strategic objectives and service optimisation. You'll collaborate with colleagues across Data and Systems, SEN Service, and IT to ensure data is structured, governed, and accessible for analytics, operational efficiency, and informed decision-making. What you'll do: Data Architecture Design: Design, implement and maintain enterprise data models, data flow diagrams, and architecture blueprints aligned with SEN business needs. Governance and Standards: Define and enforce data standards, policies, and governance frameworks to ensure data quality, security, and compliance. Integration and Interoperability: Develop data integration strategies across systems and platforms for seamless data exchange and consistency. Collaboration: Work with data engineers, analysts, developers, and stakeholders to translate requirements into scalable data solutions. Lead technical solution development and manage a technical analyst focused on SQL and reporting alignment. Documentation and Communication: Maintain clear and comprehensive documentation and communicate complex concepts clearly to technical and non-technical audiences. What we're looking for: Degree and/or formal industry-recognised qualifications or equivalent experience. Proven experience in data architecture, data modelling, and database design. Strong understanding of data warehousing, ETL processes, and cloud data platforms (e.g. Azure). Proficiency in SQL and data modelling tools, with familiarity in data governance frameworks (e.g. DAMA). Excellent problem-solving, communication, and stakeholder management skills. Ability to manage and prioritise workloads flexibly. Aptitude for troubleshooting and exploring new/existing data tools. Why join us: Play a key role in a high-profile digital transformation programme. Work in a collaborative environment that values innovation, continuous improvement, and customer focus. Opportunities for professional development and to contribute to service improvement. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Enterprise Data Architect, Solutions Data Architect, Information Architect, Solutions Data Architect, Data Integration Architect, Data Platform Architect, Analytics Architect, Digital Data Architect.
06/12/2025
Seasonal
Joining our Data and Systems Team as a skilled Data Architect, passionate about data architecture and digital transformation, you'll support the SEN Digital Optimisation Programme, which aims to transform how services for children and young people with Special Educational Needs (SEN) are delivered. In this pivotal role, you'll design, implement, and maintain robust data architecture to drive strategic objectives and service optimisation. You'll collaborate with colleagues across Data and Systems, SEN Service, and IT to ensure data is structured, governed, and accessible for analytics, operational efficiency, and informed decision-making. What you'll do: Data Architecture Design: Design, implement and maintain enterprise data models, data flow diagrams, and architecture blueprints aligned with SEN business needs. Governance and Standards: Define and enforce data standards, policies, and governance frameworks to ensure data quality, security, and compliance. Integration and Interoperability: Develop data integration strategies across systems and platforms for seamless data exchange and consistency. Collaboration: Work with data engineers, analysts, developers, and stakeholders to translate requirements into scalable data solutions. Lead technical solution development and manage a technical analyst focused on SQL and reporting alignment. Documentation and Communication: Maintain clear and comprehensive documentation and communicate complex concepts clearly to technical and non-technical audiences. What we're looking for: Degree and/or formal industry-recognised qualifications or equivalent experience. Proven experience in data architecture, data modelling, and database design. Strong understanding of data warehousing, ETL processes, and cloud data platforms (e.g. Azure). Proficiency in SQL and data modelling tools, with familiarity in data governance frameworks (e.g. DAMA). Excellent problem-solving, communication, and stakeholder management skills. Ability to manage and prioritise workloads flexibly. Aptitude for troubleshooting and exploring new/existing data tools. Why join us: Play a key role in a high-profile digital transformation programme. Work in a collaborative environment that values innovation, continuous improvement, and customer focus. Opportunities for professional development and to contribute to service improvement. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Enterprise Data Architect, Solutions Data Architect, Information Architect, Solutions Data Architect, Data Integration Architect, Data Platform Architect, Analytics Architect, Digital Data Architect.
Akkodis
Senior Project Manager - SaaS
Akkodis Stevenage, Hertfordshire
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/12/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Experis
Project Manager - Data Analyst - SC Cleared - Hybrid
Experis Basingstoke, Hampshire
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
06/12/2025
Contractor
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
McGregor Boyall
Business Analyst - ERP/Procurement
McGregor Boyall
Business Analyst - ERP / Finance & Procurement 12-Month Contract Up to £600/day (Outside IR35) Hybrid - 3 Days On-Site I'm supporting an exsisting logitics client of mine in their search for an experienced Business Analyst with strong ERP/Dynamics expertise and deep knowledge of finance and procurement processes . This is a business-facing role, supporting a significant digital transformation programme. The ideal candidate will have experience delivering BA work in complex, multi-stakeholder environments and a track record of ERP system implementations. Role Overview You will own the full requirements lifecycle , from discovery through to UAT and post-go-live support. You will work closely with business teams, vendors, and technical teams to bring clarity and structure to complex workstreams. Key Responsibilities Lead discovery activities, workshops, interviews, and process analysis Document and manage requirements for ERP, finance, and procurement systems Produce BA artefacts: user stories, process maps, use cases, workflows Validate solution design with internal teams and vendors Support data, integration, and process alignment Drive UAT planning, scripting, coordination, and defect management Support cutover, go-live, and hyper-care activities Collaborate with stakeholders across the business to ensure adoption Skills & Experience Essential: Strong experience as a Business Analyst on ERP/Dynamics , finance, or procurement implementations Full lifecycle experience: discovery ? requirements ? testing ? post-go-live support Excellent stakeholder engagement and communication skills Strong analytical, process design, and documentation skills Comfortable working in environments with varying change maturity Desirable: Experience in complex, multi-stream programmes Knowledge of procure-to-pay, master data governance, and system integrations Background in consulting or large-scale transformation programmes If interested, please apply! McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
05/12/2025
Contractor
Business Analyst - ERP / Finance & Procurement 12-Month Contract Up to £600/day (Outside IR35) Hybrid - 3 Days On-Site I'm supporting an exsisting logitics client of mine in their search for an experienced Business Analyst with strong ERP/Dynamics expertise and deep knowledge of finance and procurement processes . This is a business-facing role, supporting a significant digital transformation programme. The ideal candidate will have experience delivering BA work in complex, multi-stakeholder environments and a track record of ERP system implementations. Role Overview You will own the full requirements lifecycle , from discovery through to UAT and post-go-live support. You will work closely with business teams, vendors, and technical teams to bring clarity and structure to complex workstreams. Key Responsibilities Lead discovery activities, workshops, interviews, and process analysis Document and manage requirements for ERP, finance, and procurement systems Produce BA artefacts: user stories, process maps, use cases, workflows Validate solution design with internal teams and vendors Support data, integration, and process alignment Drive UAT planning, scripting, coordination, and defect management Support cutover, go-live, and hyper-care activities Collaborate with stakeholders across the business to ensure adoption Skills & Experience Essential: Strong experience as a Business Analyst on ERP/Dynamics , finance, or procurement implementations Full lifecycle experience: discovery ? requirements ? testing ? post-go-live support Excellent stakeholder engagement and communication skills Strong analytical, process design, and documentation skills Comfortable working in environments with varying change maturity Desirable: Experience in complex, multi-stream programmes Knowledge of procure-to-pay, master data governance, and system integrations Background in consulting or large-scale transformation programmes If interested, please apply! McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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