About The Role As Group IT Director, you will lead the development and execution of the organization's IT strategy, with responsibility for managing infrastructure, safeguarding cybersecurity, and driving digital transformation to support the company's growth and strategic objectives.This senior leadership position calls for a strong balance of technical expertise, strategic vision, and people leadership to drive transformation while safeguarding operational efficiency. Key Responsibilities: IT Strategy & Leadership: Develop and implement the company's IT strategy in alignment with business goals and objectives. Drive the digital transformation of the organization, identifying new technologies and systems that enhance operational efficiency and customer experience. Provide strategic direction on IT investments, ensuring that technology initiatives deliver measurable business value. IT Infrastructure & Operations: Oversee the management and maintenance of all IT infrastructure, including servers, networks, hardware, software, and cloud-based solutions. Ensure the smooth operation and availability of critical IT systems, minimizing downtime and ensuring business continuity. Implement and monitor disaster recovery and backup systems to protect the company's data and IT assets. Cybersecurity & Risk Management: Lead the development and implementation of robust cybersecurity strategies to protect against data breaches, cyber-attacks, and other security threats. Establish and enforce IT policies, procedures, and controls that ensure compliance with industry standards, regulations, and best practices. Regularly assess and mitigate risks related to IT operations, including data privacy, security vulnerabilities, and compliance issues. Project Management & Systems Integration: Oversee the execution of IT projects, including software implementation, system upgrades, and infrastructure expansions. Ensure that all IT projects are delivered on time, within scope, and on budget, while meeting quality and performance standards. Collaborate with other departments to ensure seamless integration of new technologies and systems into existing business processes. IT Governance & Compliance: Maintain and enhance the existing governance frameworks to ensure that IT resources are used effectively and responsibly. Ensure compliance with relevant data protection laws (e.g., GDPR, CCPA) and industry-specific regulations. Lead regular IT audits and ensure that all internal and external audit recommendations are implemented. Team Leadership & Development: Lead and mentor the IT team, fostering a culture of collaboration, innovation, and continuous improvement. Oversee the recruitment, training, and professional development of IT staff to ensure the team's skills are aligned with evolving technology needs. Build relationships with key stakeholders, including external vendors, to ensure the successful delivery of IT services. Budgeting & Financial Management: Manage the IT budget, ensuring cost-effective use of resources while delivering high-quality technology solutions. Evaluate the ROI of IT projects and initiatives, ensuring that all technology investments contribute to business growth and operational efficiency. Identify opportunities to optimize IT spending through strategic vendor management and process improvements. Technology Innovation: Stay up-to-date with emerging technologies, industry trends, and best practices in IT and digital transformation. Identify opportunities for innovation and introduce new tools and technologies that enhance business performance and competitive advantage. Foster a culture of innovation within the IT team, encouraging creative problem-solving and continuous learning. Qualifications, Knowledge, Experience and Skills: Qualifications Bachelor's degree. Professional qualification in Computer Science or equivalent. Key Competencies IT Strategy & Digital Transformation. Leadership & Team Development. Cybersecurity & Risk Management. Project Management & Systems Integration. Budgeting & Financial Acumen. Innovation & Continuous Improvement. Experience & knowledge Deep understanding of system architectures, infrastructure, software, and hardware. Proven track record of managing teams. Proven track record managing high-profile, cross-functional initiatives. Strong experience in project management and internal communications that engage diverse stakeholders. Demonstrated ownership of initiatives, with a collaborative approach to achieving organisational goals. Hands-on experience implementing and embedding IT accreditation frameworks. Skills Strong stakeholder management and cross-functional collaboration abilities. Strong communication skills, both written and verbal. Ability to translate strategic objectives into actionable plans Organised and able to manage multiple tasks at once. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
17/10/2025
Full time
About The Role As Group IT Director, you will lead the development and execution of the organization's IT strategy, with responsibility for managing infrastructure, safeguarding cybersecurity, and driving digital transformation to support the company's growth and strategic objectives.This senior leadership position calls for a strong balance of technical expertise, strategic vision, and people leadership to drive transformation while safeguarding operational efficiency. Key Responsibilities: IT Strategy & Leadership: Develop and implement the company's IT strategy in alignment with business goals and objectives. Drive the digital transformation of the organization, identifying new technologies and systems that enhance operational efficiency and customer experience. Provide strategic direction on IT investments, ensuring that technology initiatives deliver measurable business value. IT Infrastructure & Operations: Oversee the management and maintenance of all IT infrastructure, including servers, networks, hardware, software, and cloud-based solutions. Ensure the smooth operation and availability of critical IT systems, minimizing downtime and ensuring business continuity. Implement and monitor disaster recovery and backup systems to protect the company's data and IT assets. Cybersecurity & Risk Management: Lead the development and implementation of robust cybersecurity strategies to protect against data breaches, cyber-attacks, and other security threats. Establish and enforce IT policies, procedures, and controls that ensure compliance with industry standards, regulations, and best practices. Regularly assess and mitigate risks related to IT operations, including data privacy, security vulnerabilities, and compliance issues. Project Management & Systems Integration: Oversee the execution of IT projects, including software implementation, system upgrades, and infrastructure expansions. Ensure that all IT projects are delivered on time, within scope, and on budget, while meeting quality and performance standards. Collaborate with other departments to ensure seamless integration of new technologies and systems into existing business processes. IT Governance & Compliance: Maintain and enhance the existing governance frameworks to ensure that IT resources are used effectively and responsibly. Ensure compliance with relevant data protection laws (e.g., GDPR, CCPA) and industry-specific regulations. Lead regular IT audits and ensure that all internal and external audit recommendations are implemented. Team Leadership & Development: Lead and mentor the IT team, fostering a culture of collaboration, innovation, and continuous improvement. Oversee the recruitment, training, and professional development of IT staff to ensure the team's skills are aligned with evolving technology needs. Build relationships with key stakeholders, including external vendors, to ensure the successful delivery of IT services. Budgeting & Financial Management: Manage the IT budget, ensuring cost-effective use of resources while delivering high-quality technology solutions. Evaluate the ROI of IT projects and initiatives, ensuring that all technology investments contribute to business growth and operational efficiency. Identify opportunities to optimize IT spending through strategic vendor management and process improvements. Technology Innovation: Stay up-to-date with emerging technologies, industry trends, and best practices in IT and digital transformation. Identify opportunities for innovation and introduce new tools and technologies that enhance business performance and competitive advantage. Foster a culture of innovation within the IT team, encouraging creative problem-solving and continuous learning. Qualifications, Knowledge, Experience and Skills: Qualifications Bachelor's degree. Professional qualification in Computer Science or equivalent. Key Competencies IT Strategy & Digital Transformation. Leadership & Team Development. Cybersecurity & Risk Management. Project Management & Systems Integration. Budgeting & Financial Acumen. Innovation & Continuous Improvement. Experience & knowledge Deep understanding of system architectures, infrastructure, software, and hardware. Proven track record of managing teams. Proven track record managing high-profile, cross-functional initiatives. Strong experience in project management and internal communications that engage diverse stakeholders. Demonstrated ownership of initiatives, with a collaborative approach to achieving organisational goals. Hands-on experience implementing and embedding IT accreditation frameworks. Skills Strong stakeholder management and cross-functional collaboration abilities. Strong communication skills, both written and verbal. Ability to translate strategic objectives into actionable plans Organised and able to manage multiple tasks at once. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence. Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels. Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move. Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar high-volume environment. Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
09/10/2025
Contractor
Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence. Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels. Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move. Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar high-volume environment. Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence. Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels. Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move. Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar high-volume environment. Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
02/10/2025
Contractor
Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence. Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels. Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move. Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar high-volume environment. Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
(Talent acquisition/Recruitment) Department: Talent Team Reporting to: Senior Talent Lead / Head of Talent WE ARE SPARTA GLOBAL Sparta Global is a leading provider of technology consulting services providing cross-functional teams to power short-term and long-term projects with relevant skills -within government and private sector organisations; fintech, media, insurance, retail, legal, travel, property, technology, start-ups -for over a hundred organisations within the UK. We invest in recruiting high-calibre graduates and build them into high-performing consultants through our intensive training Academies within our nationwide Sparta Global Program, before placing them with our clients including ASOS, NHS, Channel 4, Three Mobile, RBS, Shell and many more. Areas we train in include but are not limited to; Software Engineering/Development, Software Testing, Test Automation, SDET, DevOps, Cyber Security, Data Engineering, Business Analysis. THE TALENT TEAM Key to our success and there to support our ambitious growth plans of the business is the Talent function. The team is headed by the Head of Talent and supported by Senior Talent Leads and Coordinators and work in a 180-recruitment environment, focusing purely on candidate management. The team is responsible for managing incoming applications, resourcing and headhunting, assessments, interviewing, offer management, onboarding and university engagement and companywide events. As a Talent Representative, you work to attract the best talent for the Academy, advising applicants and assessing their suitability for our program, while cultivating and supporting them throughout the process and providing exceptional customer experience. YOUR RESPONSIBILTIES Daily management of the CRM (salesforce) to manage incoming applications and complete administrative tasks on applicant files Resourcing and headhunting candidates using Job boards Recruitment marketing and attraction/branding events Using LinkedIn to increase brand awareness and source Providing an exceptional customer/candidate experience Using MS Teams and Outlook daily to collaborate Contributing to documentation and collateral for the team Building relationships with candidates and managing a pipeline Contacting contacts by both phone and email to pre-screen Assessing Psychometric and Technical tests results Booking in interviews and preparing candidates Interviewing, assessing, and coaching Sending out and managing offers and contract queries Objection handling, compelling and cultivation of candidates Contributing to team huddles and meetings Working towards weekly and monthly personal and team targets Supporting company events and university initiatives Reporting on numbers, pipeline, and commitments WHAT WE ARE LOOKING FOR Professionalism Confidence Resilience Adaptability A robust work ethic Organisation and time management skills Strong verbal/written communication skills The capacity to work independently as well as within a team The ability to work and learn in a fast-paced environment A keen interest in Technology and curiosity to learn and grow WHAT WE CAN OFFER YOU A competitive starting salary Uncapped commission and earning potential Progression and promotion opportunity 21 days annual leave plus bank holidays Yearly personal development budget Work from home options Pension and health care On-site parking City centre location Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta; we have won a host of awards and been finalists for many more: Booking.com - Employer of the Year Award Computing - Women in IT Excellence Award 2019 Women in Tech - Best Tech Employer Awards Women in Tech - Diversity and Inclusion Rising Star of the Year Award
04/11/2021
Full time
(Talent acquisition/Recruitment) Department: Talent Team Reporting to: Senior Talent Lead / Head of Talent WE ARE SPARTA GLOBAL Sparta Global is a leading provider of technology consulting services providing cross-functional teams to power short-term and long-term projects with relevant skills -within government and private sector organisations; fintech, media, insurance, retail, legal, travel, property, technology, start-ups -for over a hundred organisations within the UK. We invest in recruiting high-calibre graduates and build them into high-performing consultants through our intensive training Academies within our nationwide Sparta Global Program, before placing them with our clients including ASOS, NHS, Channel 4, Three Mobile, RBS, Shell and many more. Areas we train in include but are not limited to; Software Engineering/Development, Software Testing, Test Automation, SDET, DevOps, Cyber Security, Data Engineering, Business Analysis. THE TALENT TEAM Key to our success and there to support our ambitious growth plans of the business is the Talent function. The team is headed by the Head of Talent and supported by Senior Talent Leads and Coordinators and work in a 180-recruitment environment, focusing purely on candidate management. The team is responsible for managing incoming applications, resourcing and headhunting, assessments, interviewing, offer management, onboarding and university engagement and companywide events. As a Talent Representative, you work to attract the best talent for the Academy, advising applicants and assessing their suitability for our program, while cultivating and supporting them throughout the process and providing exceptional customer experience. YOUR RESPONSIBILTIES Daily management of the CRM (salesforce) to manage incoming applications and complete administrative tasks on applicant files Resourcing and headhunting candidates using Job boards Recruitment marketing and attraction/branding events Using LinkedIn to increase brand awareness and source Providing an exceptional customer/candidate experience Using MS Teams and Outlook daily to collaborate Contributing to documentation and collateral for the team Building relationships with candidates and managing a pipeline Contacting contacts by both phone and email to pre-screen Assessing Psychometric and Technical tests results Booking in interviews and preparing candidates Interviewing, assessing, and coaching Sending out and managing offers and contract queries Objection handling, compelling and cultivation of candidates Contributing to team huddles and meetings Working towards weekly and monthly personal and team targets Supporting company events and university initiatives Reporting on numbers, pipeline, and commitments WHAT WE ARE LOOKING FOR Professionalism Confidence Resilience Adaptability A robust work ethic Organisation and time management skills Strong verbal/written communication skills The capacity to work independently as well as within a team The ability to work and learn in a fast-paced environment A keen interest in Technology and curiosity to learn and grow WHAT WE CAN OFFER YOU A competitive starting salary Uncapped commission and earning potential Progression and promotion opportunity 21 days annual leave plus bank holidays Yearly personal development budget Work from home options Pension and health care On-site parking City centre location Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta; we have won a host of awards and been finalists for many more: Booking.com - Employer of the Year Award Computing - Women in IT Excellence Award 2019 Women in Tech - Best Tech Employer Awards Women in Tech - Diversity and Inclusion Rising Star of the Year Award
Jobs - Frequently Asked Questions
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Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
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