213 jobs found

Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their

Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Troubleshooting & Issue Resolution : Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware. Documentation & Reporting : Maintain documentation of troubleshooting steps, technical issues, and configurations. Software & Hardware Installations : Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users. Collaboration : Work closely with internal IT teams to provide efficient solutions and escalate issues when necessary. You will be required to work 5 days per week onsite.

DV CLEARED TEST ENGINEER, DV CLEARED TEST ANALYST, 5 DAYS A WEEK ONSITE IN BASINGSTOKE, 6 MONTH CONTRACT, INSIDE IR35 Job Description: We are looking for Testers, at varying levels of technical ability and experience, to join an existing dynamic Networks Practice. The candidates will ideally have advanced testing skills and knowledge and are able to undertake in-depth analysis of technical and business specifications and produce detailed requirements in respect to test materials, environments, tools and resources required to deliver testing activities whilst also being involved in the development of test plans and may lead a small test team. Performs testing development and execution activities that require specialist skills in testing toolsets. This is a fast paced environment where you will have the chance to grow and build upon your existing knowledge and ability. Core skills: •Creates test cases and identifies test data in response to clearly defined requirements. Includes the creation of test cases in areas of technical testing specialism. •Executes test cases and records test results in accordance with established test plan(s). Includes the execution of test cases in areas of technical testing specialism. •Test results checking and reporting. •Test Incident (Defect) logging, investigation and support. •Collects testing related measurements and metrics. •Organizes test materials, environments, tools and resources required to deliver the planned testing activities and co-ordinates the delivery of testing against the schedule, reporting test progress, risks and test incidents and collecting test measurements and metrics. •Creates high quality test plan documents on small to medium projects or discrete pieces of work that address the requirements and mitigate the risks of the solution under test. •Accountable for the deliverables of the test team for a small project to agreed schedule. •Understands the requirements for testing within the project and agrees testing scope with stakeholders. Your experience: •Produces accurate test cases that address clearly defined requirements. •Produces test cases with an appropriate level of technical detail for the target audience responsible for test execution. •Good familiarity with testing tools e.g. JIRA. •Uses risk to identify where more or less testing is required based on testing outcomes. •Produces clear and unambiguous test plans that address project requirements and risks and contribute to test strategy. •Effectively communicates the testing strategy and plans throughout the project & customer teams. •Successfully delivers all testing activities in the test plans within forecast and timescale constraints. •Demonstrable troubleshooting skills and approach to defect resolution. DV CLEARED TEST ENGINEER, DV CLEARED TEST ANALYST, 5 DAYS A WEEK ONSITE IN BASINGSTOKE, 6 MONTH CONTRACT, INSIDE IR35

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests. Responsibilities for the Service Desk Analyst: Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshooting Build, deploy, manage and asset-track all hardware devices across the estate Create, administer and maintain corporate accounts for joiners, movers and leavers Collaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processes Essential Skills for the Service Desk Analyst: Active SC clearance Experience working within a Service Desk or IT support environment Strong customer service orientation with the ability to communicate clearly and confidently Ability to take ownership of issues and drive them through to resolution Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst

Cyber Security Risk Analyst - Inside IR35 Location: Edinburgh (Hybrid - 2 days onsite per week) Contract: Initial 6 months Rate: £300-£350 per day (Inside IR35) One of Loriens Public Sector clients are seeking a Cyber Security Risk Analyst to join their cyber security team and work closely across their digital department and with business process owners. This role is key to enhancing processes that identify, assess, and manage technical risks, supporting data-driven security decisions through accurate and up-to-date risk information. You will contribute to developing cost-effective, objective, and where possible, automated risk management processes, while collaborating with product owners, architects, developers, engineers, and senior security leadership. Key Responsibilities Maintain awareness of the current cyber threat landscape, industry standards, and best practices. Support scoping and assessment of risks related to projects, changes, and digital services. Conduct and support risk assessments and threat modelling. Interpret outputs from assurance activities (e.g., vulnerability scans, audits, penetration tests) and incorporate findings into risk processes. Provide clear, prioritised recommendations for risk treatment and mitigation. Contribute to the development and improvement of risk management processes and tools. Work collaboratively across business and technical teams to ensure effective risk management. Technical Scope Office suite (Excel, Word) Cloud platforms (Azure) M365 (e.g., Microsoft Forms) Power Platform (desirable) Essential Skills Security and Risk Assessment or Audit experience within digital environments. Strong understanding of enterprise-scale digital service provision. Ability to work effectively in an agile environment. Self-starter with a focus on improvements and benefits realisation. Collaborative approach with ability to share knowledge and experience. Desirable Familiarity with information/security risk management frameworks and tools. Experience with technical risk registers or GRC systems. Awareness of cloud and enterprise service environments. Understanding of assurance activities such as audits, vulnerability assessments, and penetration tests. Formal information or IT risk accreditation (beneficial). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £30,000 to £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £30,000 to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.

Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!

Job Advert: Contract Cyber Engineer (DV Cleared) Newport 6-month contract + likely extension ? Fully onsite Up to £90 per hour (Umbrella) DV Clearance required / British Nationals only We're recruiting for an experienced Contract Cyber Engineer to join a major defence cyber security function. This role is ideal for someone who enjoys hands-on technical problem solving, acting as a senior point of escalation, and supporting a high-performance Security Operations Centre (SOC). You'll work within a specialist cyber defence organisation, supporting the smooth running of security tools, leading operational engineering activity, and ensuring that new security projects transition successfully into the live environment. The Role As a Contract Cyber Engineer, you will: Act as the senior escalation point for SOC engineering issues Support SOC Analysts and Engineers with toolset faults, troubleshooting and ongoing operational work Oversee toolset availability, performance, and capacity Support change and release management, including planned upgrades and deployments Ensure new systems introduced by the design team can be supported operationally Maintain a strong awareness of emerging cyber technologies, tools and best practice Work with the wider Airbus Cyber Defence Centre on tooling and security product improvements Provide technical input into documentation, processes, and service support activities This is a key position in a busy SOC environment, fully onsite, requiring strong communication skills and the ability to work across engineering, operations, and cyber security functions. What You'll Need (Essential) Strong working knowledge of core SOC tooling e.g. SIEM/Splunk, IDPS, Email/Web security, Firewalls Hands-on experience with Cisco ASR, Palo Alto or Fortinet firewalls Excellent understanding of network technologies (LAN/WAN, routing, switching) Experience with scripting or programming (PowerShell, Python, Bash etc.) Experience with Windows Server and RedHat (RHEL) administration, including CIS hardening Desirable Skills Experience with any of the following is beneficial: vCenter / VMware ESXi / vSAN Nessus / Tenable SQL / MariaDB CheckMK, Jira, Syslog management Patch management (WSUS etc.) AD / LDAP / PAM Backup/restore solutions Disaster recovery and service continuity ISO 27001 / Cyber Essentials

Product Owner -Agile North Lincolnshire - £50K + Bonus + Excellent Benefits Are you passionate about building great digital products and making a real impact? This is your chance to join a market-leading, privately owned business that's driving innovation and transformation across its industry. We're working with a well-known brand that thrives on agility, experimentation, and continuous improvement. If you're a Product Owner who loves turning ideas into reality and collaborating with cross-functional teams, this could be the perfect role for you. What You'll Be Doing As a Product Owner, you'll be the vital link between stakeholders and the development team. You'll take ownership of the product backlog, shaping and prioritising work that aligns with strategic goals. You'll translate complex business needs into clear, actionable deliverables and work closely with developers, analysts, UX, and QA to bring them to life. You'll lead sprint planning, backlog refinement, and reviews ensuring the team is always focused on delivering value. You'll also monitor progress, remove blockers, and adapt priorities based on feedback and performance. It's a hands-on role where your decisions will directly influence the success of key digital initiatives. What We're Looking For We're after someone with solid experience in agile delivery environments and a proven track record of owning and shaping digital product outcomes. You'll need to be comfortable working closely with technical teams and confident in breaking down large pieces of work into structured, manageable chunks. Strong stakeholder management is key, you'll be balancing different priorities and making decisions that drive the most value. If you're familiar with tools like Jira and Confluence, even better. Why Join? You'll be part of a collaborative, forward-thinking team where your voice is heard and your ideas matter. The company offers a competitive salary of up to £50,000, an annual bonus, and a comprehensive benefits package. There's also an individual training budget to support your growth, plus access to an onsite gym, restaurant, and modern office facilities. The role is based full-time in North Lincolnshire (commutable from Hull, Grimsby, Scunthorpe), with hybrid working available after six months. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

IT Support Analyst Permanent Evesham £30,000 - £35,000 Are you ready to take your IT career to the next level? If you're passionate about real-world technology, problem-solving, and continuous development, we have an exciting opportunity for you! Our client is seeking an experienced IT Support Analyst to join their friendly and professional team based in Evesham. This is an onsite role, giving you the chance to collaborate in-person with a talented team and work directly with cutting-edge technologies. The position offers a unique opportunity to learn, develop, and grow while making a tangible impact to the business and the organisations they work with. Why is this role a fantastic opportunity for you? Work Onsite, Work Smart : This role is based at our client's office in Evesham, ensuring you have direct access to the team and the tech you need to thrive. Collaborating in person fosters an innovative and dynamic environment, allowing for faster problem-solving and creative solutions. Professional Growth : As an IT Support Analyst, you'll have the chance to continuously learn and expand your skillset with exposure to real-time technologies, IT systems, and innovative solutions. Impactful Work : You'll support cutting-edge IT and customer projects, enhance security measures, and ensure the smooth running of vital systems. Diverse Challenges : This isn't just about routine IT support. You'll be part of a team that automates processes, implements disaster recovery plans, and plays an essential role in the business's continuous improvement. What You'll Do: Provide essential IT support, managing service requests, incidents, and problems via Jira-based ITSM. Set up new equipment for incoming employees, including printers, laptops, and configuring necessary systems and software. Manage user onboarding, including setting up accounts, configuring access, and issuing passwords to ensure smooth integration into the company systems. Deploy new systems/services on secure infrastructure, working with tools like Ansible and Chocolatey. Maintain and upgrade systems, performing proactive monitoring to identify potential issues before they arise. Work on exciting projects that make a real difference. Assist with ISO 27001 compliance, security, and disaster recovery plans. Collaborate with various teams to ensure the seamless running of IT infrastructure and systems. What We're Looking For: Professional experience in a similar IT support role. Knowledge of IT infrastructure, networking, routing protocols, VPN, firewall, and WAN technologies. Experience with Windows Server, Active Directory, and CI/CD pipelines. Strong communication and problem-solving skills. Certifications such as CompTIA Network+, CompTIA Security+, or CCNA would be beneficial. The Perks: Competitive Salary : £30,000 - £35,000 depending on experience. Healthcare : Your well-being matters. Training Allowance : For your continuous professional development. Pension Scheme : Planning for your future. Ready to take your IT career to new heights? This is an exciting chance to not only advance your technical skills but to be part of an innovative company . If you're passionate about technology and thrive in an onsite, collaborative environment, apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.

Product Owner -Agile North Lincolnshire - 50K + Bonus + Excellent Benefits Are you passionate about building great digital products and making a real impact? This is your chance to join a market-leading, privately owned business that's driving innovation and transformation across its industry. We're working with a well-known brand that thrives on agility, experimentation, and continuous improvement. If you're a Product Owner who loves turning ideas into reality and collaborating with cross-functional teams, this could be the perfect role for you. What You'll Be Doing As a Product Owner, you'll be the vital link between stakeholders and the development team. You'll take ownership of the product backlog, shaping and prioritising work that aligns with strategic goals. You'll translate complex business needs into clear, actionable deliverables and work closely with developers, analysts, UX, and QA to bring them to life. You'll lead sprint planning, backlog refinement, and reviews ensuring the team is always focused on delivering value. You'll also monitor progress, remove blockers, and adapt priorities based on feedback and performance. It's a hands-on role where your decisions will directly influence the success of key digital initiatives. What We're Looking For We're after someone with solid experience in agile delivery environments and a proven track record of owning and shaping digital product outcomes. You'll need to be comfortable working closely with technical teams and confident in breaking down large pieces of work into structured, manageable chunks. Strong stakeholder management is key, you'll be balancing different priorities and making decisions that drive the most value. If you're familiar with tools like Jira and Confluence, even better. Why Join? You'll be part of a collaborative, forward-thinking team where your voice is heard and your ideas matter. The company offers a competitive salary of up to 50,000, an annual bonus, and a comprehensive benefits package. There's also an individual training budget to support your growth, plus access to an onsite gym, restaurant, and modern office facilities. The role is based full-time in North Lincolnshire (commutable from Hull, Grimsby, Scunthorpe), with hybrid working available after six months. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Job Title: Technical Business Analyst (SaaS Implementation - Cloud Integration) Location: London - 3 Days a Week Onsite Contract: 6 Months Daily Rate: Circa £660/Day Department: IT Are you ready to take your career to the next level? Our client is on the lookout for a talented Technical Business Analyst to support the implementation of a cutting-edge SaaS solution for Third Party Management (TPM). If you thrive in a dynamic environment and have a knack for bridging the gap between business needs and technical solutions, we want to hear from you! Position Overview: As a Technical Business Analyst, you will play a pivotal role in leading the technical implementation of Process Unity while ensuring alignment with procurement workflows and risk management objectives. Your expertise in business/systems analysis, particularly within the banking or financial services sector, will be invaluable as you navigate the complexities of third-party risk processes and SaaS integration, and configuration. Key Responsibilities: Lead the Charge: Drive the technical implementation of ProcessUnity, ensuring seamless integration with procurement workflows. Bridge the Gap: Act as the IT representative between vendors, risk business, and internal technology teams. Gather Insights: analyse and document technical and non-functional requirements, translating them into detailed Technical Requirements Documents (TRDs). Collaborate & Facilitate: Work closely with internal teams and external vendors for solution design, configuration, testing, and deployment. Define Interfaces: Manage system interfaces between ProcessUnity and other enterprise platforms, ensuring smooth data flow. Vendor Support: Assist in vendor onboarding and risk assessment processes to enhance procurement operations. Engage Stakeholders: Drive consensus across Procurement, Risk, Compliance, and IT, ensuring project alignment. Communicate Effectively: Provide updates to senior stakeholders and maintain transparency throughout the implementation lifecycle. Ensure Compliance: Adhere to regulatory requirements and internal policies related to third-party risk and data governance. Required Skills: Proven experience in business/systems analysis, especially in banking, procurement, or third-party risk management. Strong background in implementing SaaS platforms, ideally ProcessUnity or similar GRC/TPRM tools. Familiarity with SaaS and cloud-based applications (Azure/AWS). Excellent understanding of technical and non-functional requirements like performance, security, and scalability. Experience in interface specification and integration design, including APIs and data mapping. Outstanding stakeholder management and communication skills. Preferred Skills: Knowledge of GRC platforms and third-party risk workflows. Experience with procurement systems (e.g., Coupa, Ariba, SAP). Proficiency in JIRA, Confluence, Visio, and SQL. Exposure to Agile and Waterfall methodologies. Education: Bachelor's degree in Information Systems, Business Administration, Supply Chain Management, or a related field. Advanced degrees or certifications (e.g., CBAP, PMI-PBA, CTPRA) are a plus. Why Join Us? This is your chance to make a significant impact in a challenging yet rewarding role! If you're ready to bring your expertise to a vibrant team and navigate the exciting world of SaaS and cloud integration, apply now! Let's shape the future together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT Technician / Helpdesk Support Engineer / Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you've also worked in the following roles, we'd also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician / Helpdesk Support Engineer / Service Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician / Helpdesk Support Engineer / Service Desk Analyst will also support onsite installations across the North West, helping clients maintain secure, efficient, and up-to-date systems while developing their own technical expertise. DUTIES Your duties as the IT Technician / Helpdesk Support Engineer / Service Desk Analyst include: Provide Technical Support: Respond to helpdesk tickets and resolve first- and second-line IT issues Ensure Service Levels: Maintain SLAs and deliver excellent customer satisfaction across all support requests Perform Maintenance: Carry out proactive maintenance on client systems and networks Assist with Projects: Support installations, migrations, and digital transformation activities Document Work: Record accurate notes, configurations, and time logs in line with company procedures Support Cybersecurity: Help maintain client system security, patching, and compliance with ISO standards Develop Technical Skills: Learn and use automation tools such as PowerShell scripts to improve efficiency Provide Onsite Support: Visit client locations across the North West to deliver hands-on technical assistance CANDIDATE REQUIREMENTS ESSENTIAL Proven experience providing IT support within a helpdesk or service desk environment Strong knowledge of Microsoft 365 and Windows systems Understanding of computer networking and troubleshooting Excellent communication and interpersonal skills Ability to work independently and as part of a team Logical, analytical mindset with good problem-solving ability Organised, reliable, and proactive approach to work DESIRABLE Experience with Unifi, DrayTek, or NETGEAR equipment Knowledge of Microsoft Azure Virtual Desktop or IaaS environments Experience using PowerShell scripting Mac support experience Full UK driving licence with the ability to visit client sites (or make alternative transport arrangements) BENEFITS Join a small, friendly team with low staff turnover, providing opportunities to develop your technical skills on a wide range of technologies Bonuses for high performance Generous company pension scheme Holiday purchase scheme Tea, frothy coffee and fruit juice provided when onsite Ongoing training and development Flexible working / hybrid options High spec Dell or Lenovo laptop Docks and remote working equipment provided Flexi time scheme Three extra days leave at Christmas Healthcare plan (includes optical and dental care and half price gym membership) Christmas parties and charity events APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14090 Full-Time and Part-Time Jobs, Careers and Vacancies. Find a new job and work in Burnley, Lancashire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Contract: Until end of financial year (possible extension subject to budget approval) Location: London (with flexibility for Bristol or Manchester as main site). Minimum of 2 days onsite per month Clearance: BPSS, SC eligible Role Overview: We are seeking an experienced Senior Business Analyst to join a high-performing Agile team delivering digital transformation within the public sector. The successful candidates will play a key role in gathering requirements, modelling data, and writing user stories to support large-scale development and testing activities. Key Responsibilities: Lead requirements analysis and documentation for complex digital projects. Write clear, detailed user stories for development and test teams. Specify and model data requirements, including API documentation. Facilitate workshops with stakeholders to capture business needs. Collaborate with Agile teams to ensure alignment with delivery goals. Maintain awareness of emerging technologies, including generative AI. Essential Skills & Experience: Proven experience as a Business Analyst in government or public sector projects. Strong background in Agile methodologies and tools (e.g., Jira). Expertise in requirements analysis and data modelling. Demonstrated ability to write user stories for large development teams. Experience working in high-performing Agile or Scrum environments. Desirable Skills: Knowledge of digital transformation programmes. Familiarity with API design and documentation. Awareness of generative AI concepts. Professional certifications (e.g., BCS, IIBA) desirable but not mandatory. Please submit a copy of your CV for more information on this vacancy.

Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Troubleshooting & Issue Resolution : Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware. Documentation & Reporting : Maintain documentation of troubleshooting steps, technical issues, and configurations. Software & Hardware Installations : Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users. Collaboration : Work closely with internal IT teams to provide efficient solutions and escalate issues when necessary. You will be required to work 5 days per week onsite.

IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part of major conglomerate) seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. You will work within a small internal team of IT engineers and as such gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks Support for MS Teams and Video Conferencing facilities. Resolving technical issues such with network connections (LAN/VPN/Wireless 1st Line VoIP phone system support (basic support and liaison with 3rd party vendors) User support and training on MS Office applications including Powerpoint, Excel & Outlook. Management of user profiles within Windows Server/Azure Active Directory (Entra) and Group Policy, creating new user profiles and email accounts in MS O365/MS Exchange Troubleshooting issues with Active Directory/Group Policies, DNS, DHCP etc We are searching for an IT Support Analyst/Desktop Support Engineer/1st & 2nd Line Support Engineer who has gained experience in both telephone and desktop support and is capable of: Providing 1st & 2nd line support across a range of desktop technologies and mobile technologies Create users' accounts in Windows Server Active Directory & MS Office 365/MS Exchange Deploying software using tools such as SCCM/InTune Demonstrating technical experience with Active Directory/AzureAD/Entra as well as O365 Providing high quality IT customer service to a range of user and VIPs Managing your own workload, prioritising issues and updating tickets/documentation You may have been working as a 1st or 2nd line desktop support engineer ideally within a medium sized professional services, law firm, marketing agency, accountancy practice, construction firm, engineering consultancy or IT Managed Service Provider, or another similar professional services environment. You will be looking for an opportunity to mix your support work with project work and gain experience of technologies such as SCCM, InTune/Endpoint Manager, Sharepoint, SQL and MS Azure cloud technologies and other elements of O365. Strong verbal and written communication skills are pre-requisite. This is an excellent opportunity to join a small but well established, technically focussed IT dept with a view to short-term cover and potential for onward engagement in either a contract or permanent capacity. Location in South West (Central) London; easily commutable from West London (Shepherds Bush, Hammersmith etc), from South London (Clapham, Wimbledon etc) and Surrey (Kingston-upon-Thames, Richmond etc). 5 Days per week required onsite.

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office / 2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services, virtual GP, and emotional support. Career development opportunities, training, and mentoring. Should the above sound like you please send a copy of your latest CV or call for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Rate: £415/day (via Umbrella) Contract Length: Initial 6 months Location: 3 days per week onsite in Canary Wharf (Non-negotiable) About the Role and Client A leading financial services company is looking for an experienced Automation Application (RPA) Developer to join their team and work closely with their RPA Business Analyst to execute RPA initiatives by evaluating and designing process workflows including building, testing and implementing RPA solutions. Key Responsibilities Working closely with RPA Business Analyst to execute RPA initiatives by evaluating and designing process workflows including building, testing and implementing RPA solutions Creating and maintaining throughout the project lifecycle, the Solution Design Document (SDD) including detailed RPA solution process flows, processes and technical specifications Signing off the SDD for final deployment Assisting the Subject Matter Expert (SME) and the Programme Manager in the construction of Business Cases and utilising opportunities for identification efforts to support the further adoption of RPA solutions throughout the organisation Working with the SME and Programme Manager to ensure that all project documents are maintained and that knowledge is transferred to clients throughout the engagement Essential Requirements Proven experience in C# .NET & SQL development Good experience of Windows application development Extensive experience with UiPath RPA technologies (Must have used this to create at least 20 processes of varying degrees of complexity) Leading experience in RPA Solution Design Strong experience in Unattended robot development Experience in RPA using Citrix Platforms Experience in UiPath using Standalone as well as Cloud setup Experience in using Orchestrator (e.g., publishing, creating assets, triggers, queues etc) Develop Proof-Of-Concept for new applications or technology Desirable Skills Financial services experience WPF development skills Experience in API Automation Experience and knowledge of Agile/DevOps/Jira Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Hays are now looking for an IT Systems Analyst for one of our local clients. Day rate: Negotiable (Inside IR35) Hybrid Working 1-2 days a week onsite Location is Cardiff What You'll Be Doing You'll support the development of a new apprenticeship system by mapping current and future IT requirements, analyzing integration needs, and collaborating with technical teams to ensure a smooth transition. This is a project-focused role where you'll help shape the digital infrastructure for a major programme launch. What We're Looking For Proven experience in IT systems analysis and mapping. Strong understanding of system development and integration projects. Ability to work with technical teams (IT, data/statistics) and interpret complex requirements. Experience in change management and implementing system changes. Familiarity with government data collection systems or similar platforms (beneficial). Analytical mindset with excellent problem-solving skills. Strong communication skills for cross-team collaboration. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please email your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk