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AskBio
Associate Director, IT Infrastructure
AskBio Edinburgh, UK
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
Seebyte
IT Service Lead
Seebyte Edinburgh, UK
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh. You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.  This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working.  SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary and shared employee / employer contributory pension scheme Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities External, online training courses and in-house training Offices in the centre of Edinburgh and in Bristol, two great cities to live and work Free access to a gymnasium Free, on-site parking Enhanced family friendly policies Showers, lockers, swipe access internal bike store Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme. Main Purpose of the Role The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support. Key Responsibilities of the Role Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager. Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support. Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management :  you will set up, manage, and maintain user accounts, permissions, and access controls across various systems. Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order. Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.   Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant for this role Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes. Clear Communicator :  your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations.   You resolve conflicts diplomatically and maintain relationships and service integrity. Problem-Solving and Critical Thinking :  you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations. Reliability and Professionalism: you deliver on commitments and meet deadlines.  You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities. Apply To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com . As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).  All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK -   https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy NO RECRUITMENT AGENCIES
13/11/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh. You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.  This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working.  SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary and shared employee / employer contributory pension scheme Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities External, online training courses and in-house training Offices in the centre of Edinburgh and in Bristol, two great cities to live and work Free access to a gymnasium Free, on-site parking Enhanced family friendly policies Showers, lockers, swipe access internal bike store Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme. Main Purpose of the Role The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support. Key Responsibilities of the Role Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager. Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support. Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management :  you will set up, manage, and maintain user accounts, permissions, and access controls across various systems. Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order. Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.   Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant for this role Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes. Clear Communicator :  your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations.   You resolve conflicts diplomatically and maintain relationships and service integrity. Problem-Solving and Critical Thinking :  you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations. Reliability and Professionalism: you deliver on commitments and meet deadlines.  You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities. Apply To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com . As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).  All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK -   https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy NO RECRUITMENT AGENCIES
Fauna and Flora International
Head of IT
Fauna and Flora International UK
As Head IT at Fauna & Flora, you will shape and deliver the strategic direction of our technology landscape ensuring that our systems, services, and infrastructure are robust, forward-looking, and aligned with our mission. This is an exciting new role that will build on the strong IT base developed by the current IT team.  This is a unique opportunity to combine strategic leadership with hands-on technical expertise. You’ll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations.  You’ll also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of Fauna & Flora’s vital work protecting nature around the world.  In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.  Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently provides for some remote working within the UK.   Please visit our website and download the job application pack for further details on how to apply   The closing date for applications is  Sunday,   19 October 2025.   This role is not eligible for sponsorship for a Skilled Worker Visa.
26/09/2025
Full time
As Head IT at Fauna & Flora, you will shape and deliver the strategic direction of our technology landscape ensuring that our systems, services, and infrastructure are robust, forward-looking, and aligned with our mission. This is an exciting new role that will build on the strong IT base developed by the current IT team.  This is a unique opportunity to combine strategic leadership with hands-on technical expertise. You’ll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations.  You’ll also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of Fauna & Flora’s vital work protecting nature around the world.  In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.  Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently provides for some remote working within the UK.   Please visit our website and download the job application pack for further details on how to apply   The closing date for applications is  Sunday,   19 October 2025.   This role is not eligible for sponsorship for a Skilled Worker Visa.
Acorn Insurance and Financial Services Limited
Senior Information Security Analyst
Acorn Insurance and Financial Services Limited Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
River Learning Trust
IT director at schools trust in Oxfordshire/Swindon
River Learning Trust Oxfordshire, UK
River Learning Trust is looking for a new IT director following the retirement of the current incumbent. Join the leadership team at a schools trust made up of 20 primaries, nine secondaries, an Outstanding-rated teacher training organisation and a teaching schools hub. River Learning Trust prides itself on the value it places on its people and the support given to their professional development and career progression.
06/02/2025
Full time
River Learning Trust is looking for a new IT director following the retirement of the current incumbent. Join the leadership team at a schools trust made up of 20 primaries, nine secondaries, an Outstanding-rated teacher training organisation and a teaching schools hub. River Learning Trust prides itself on the value it places on its people and the support given to their professional development and career progression.
Service Desk Team Leader
Hartpury University and Collage Gloucestershire, UK
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
22/11/2024
Full time
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
Trinity College London
IT Technical Architect
Trinity College London London, UK
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months! At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.  Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking  a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.    About the role At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures. As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions. As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.   About You Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc) Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework. In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs. Understanding of data, domain-driven design, integration, and the importance of data to an organisation. Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions. Exemplary written and verbal communication skills Ability to present technical solutions to non-technical audiences in an effective manner Ability to build and maintain strong working relationships with internal stakeholders and external partners Experience in a variety of requirement gathering techniques Excellent business process and architectural modelling skills Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector Experience of providing solutions for cloud, on-premise and hybrid applications An appetite for challenging existing practices in an effective and supportive manner Ability to work effectively in a rapidly evolving business environment Flexible approach to all situations Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body Ideally, experience of migrating from package solutions (Oracle Siebel)   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.    Our commitment Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.  Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy. 
09/09/2024
Contractor
We’ve got some exciting plans ahead at Trinity and are looking for experienced IT Technical Architects at all levels to join us over the next three to six months! At the moment we are accepting expressions of interest from you and we plan to commence our assessment and selection process during the end of Autumn 2024. We are keen to learn more from you, about your level of expertise and what you can bring to the table.  Are you an experienced and dynamic IT Technical Architect looking for an exciting opportunity to make a significant impact? Trinity College London is embarking on a period of growth and transformation, and we are seeking  a number of talented IT Technical Architects to join our team. This is a unique chance to contribute to the future of a leading internationally recognised awarding organisation, publisher and independent education charity. If you have a proven track record of delivering successful projects and are passionate about driving change, we invite you to be a part of our journey.    About the role At Trinity College, we have a suite of products offering exams in music, performing arts, English Language and more. We have embarked on an extensive and ambitious modernisation programme, as more of our products move online, and are looking for hands-on Technical Architects, with AWS experience, as our technology and approach matures. As a Technical Architect, you will be responsible for designing, implementing and overseeing solutions, primarily cloud based, to meet Trinity College London’s evolving technology needs. You will collaborate with teams across the organisation, our partners, and suppliers, to ensure that we deliver high quality solutions to specification. Together with the rest of the architecture team, you will participate in the Technical Design Authority and Cloud Centre of Excellence forums, to use your expertise and experience to help shape our standards and best practices and to help projects to progress with the best solutions. As a hands-on IT Architect, you will communicate extensively with our design and developments teams and partners, getting involved with Proof of Concept and Prototyping work, and ensuring DevOps and coding standards are well defined and adhered to. You will be able to show technical ownership and leadership, being able to take solutions from conception to implementation and support. As a technology and AWS subject matter expert, you will be able to provide guidance both within and outside the team.   About You Extensive experience building solutions using key elements of our technology stack, in particular AWS (Lambda, DynamoDB, API Gateway etc) Knowledge of good, secure and efficient working practices on AWS, with reference to the Well Architected Framework. In-depth knowledge of the creation, management, promotion and integration of business data-centric APIs. Understanding of data, domain-driven design, integration, and the importance of data to an organisation. Experience working with 3rd party suppliers to provide cohesive, integrated SaaS solutions. Exemplary written and verbal communication skills Ability to present technical solutions to non-technical audiences in an effective manner Ability to build and maintain strong working relationships with internal stakeholders and external partners Experience in a variety of requirement gathering techniques Excellent business process and architectural modelling skills Knowledge and experience of a wide variety of platforms, operating systems, systems software, business applications, ideally related to the education sector Experience of providing solutions for cloud, on-premise and hybrid applications An appetite for challenging existing practices in an effective and supportive manner Ability to work effectively in a rapidly evolving business environment Flexible approach to all situations Experience of working in the Education sector is desirable, preferably within an Exam Board or Awarding body Ideally, experience of migrating from package solutions (Oracle Siebel)   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.    Our commitment Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. As a Disability Confident employer, we actively welcome applications from people with disabilities and will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. We encourage all applicants to let us know if you need a little extra help with your application, want an alternative way to put in an application, or if you have any individual requirements at any stage along your recruitment journey. All applications are dealt with in the strictest of confidence.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.  Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), w e select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy. 
Accenture
Oracle Integration Cloud Architect
Accenture
Oracle Integration Cloud (OIC) Architect Locations: London, Manchester or Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO About the Accenture Oracle Business Group: As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. As an Oracle Integration Cloud (OIC) Architect / Integration Architect, you will: Architect client specific integration solutions based on Oracle technology Design and deliver Oracle Integration Cloud solutions for public and private organisations Design and deliver Oracle Integration Cloud for Oracle SaaS applications like Oracle ERP, Oracle HCM or Oracle EPM Develop credibility and relationships with client stakeholders We are looking for experience in the following skills: We are looking for candidates that excel in working in a client facing environment with passion and proven delivery and architecture design skills. Candidates should be able to approach client challenges in an informed, structured and innovative way. Ideally, you have solid experience on Oracle applications, with focus on designing a solution based on Oracle Integration Cloud (OIC) and also in-depth understanding on integration architecture. Previous experience of working in a consultancy environment leading workstreams and managing discrete client engagement Previous experience delivering OIC based solution and be able to provide specific examples of the delivery and role played in those activities Previous experience delivering integrations with OIC for Oracle SaaS applications like Oracle ERP, Oracle HCM or Oracle EPM Ability to perform integration architecture design based on client requirements with specific experience in OIC Ability to build and maintain relationships with clients Multiple lifecycle implementations of Oracle Integration Cloud, including the following phases: business case, requirements gathering, fit/gap analysis, Cloud architecture, design documentation, and deployment
07/12/2025
Full time
Oracle Integration Cloud (OIC) Architect Locations: London, Manchester or Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO About the Accenture Oracle Business Group: As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. As an Oracle Integration Cloud (OIC) Architect / Integration Architect, you will: Architect client specific integration solutions based on Oracle technology Design and deliver Oracle Integration Cloud solutions for public and private organisations Design and deliver Oracle Integration Cloud for Oracle SaaS applications like Oracle ERP, Oracle HCM or Oracle EPM Develop credibility and relationships with client stakeholders We are looking for experience in the following skills: We are looking for candidates that excel in working in a client facing environment with passion and proven delivery and architecture design skills. Candidates should be able to approach client challenges in an informed, structured and innovative way. Ideally, you have solid experience on Oracle applications, with focus on designing a solution based on Oracle Integration Cloud (OIC) and also in-depth understanding on integration architecture. Previous experience of working in a consultancy environment leading workstreams and managing discrete client engagement Previous experience delivering OIC based solution and be able to provide specific examples of the delivery and role played in those activities Previous experience delivering integrations with OIC for Oracle SaaS applications like Oracle ERP, Oracle HCM or Oracle EPM Ability to perform integration architecture design based on client requirements with specific experience in OIC Ability to build and maintain relationships with clients Multiple lifecycle implementations of Oracle Integration Cloud, including the following phases: business case, requirements gathering, fit/gap analysis, Cloud architecture, design documentation, and deployment
KP Snacks
Quality Assurance Manager
KP Snacks Pontefract, Yorkshire
Quality Assurance Manager Pontefract (Home of Butterkist Popcorn) On-site This role is a fixed-term contract from February 2026 - February 2027. Join our snack-loving team We're looking for a Quality Assurance Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Quality Assurance Manager, you'll manage the day-to-day Quality function for the site. You'll be responsible for driving food safety and quality standards, managing a team of Quality Technologists and reporting into the site Senior Leadership Team. This is a senior role with real impact - you'll lead key technical programmes and represent the Technical function during audits and customer visits. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Driving food safety and quality standards across the site, including maintaining the Quality Management System (QMS) Leading internal audits to BRC, AIB and customer standards, and managing the site audit team Managing non-conformances and coordinating corrective actions Supporting IWS implementation, particularly the Quality Pillar Daily Management Systems (DMS) Leading 3rd party audit preparation and execution, including customer visits Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Strong influencing skills and a hands-on, operational approach Confidence working in a factory environment and engaging with cross-functional teams Experience managing QMS and HACCP systems in a food manufacturing setting Lead Auditor qualification, Level 4 HACCP and Level 4 Food Hygiene A proven track record in hygiene systems, branded and own-label products, and external customer engagement
07/12/2025
Full time
Quality Assurance Manager Pontefract (Home of Butterkist Popcorn) On-site This role is a fixed-term contract from February 2026 - February 2027. Join our snack-loving team We're looking for a Quality Assurance Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Quality Assurance Manager, you'll manage the day-to-day Quality function for the site. You'll be responsible for driving food safety and quality standards, managing a team of Quality Technologists and reporting into the site Senior Leadership Team. This is a senior role with real impact - you'll lead key technical programmes and represent the Technical function during audits and customer visits. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Driving food safety and quality standards across the site, including maintaining the Quality Management System (QMS) Leading internal audits to BRC, AIB and customer standards, and managing the site audit team Managing non-conformances and coordinating corrective actions Supporting IWS implementation, particularly the Quality Pillar Daily Management Systems (DMS) Leading 3rd party audit preparation and execution, including customer visits Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Strong influencing skills and a hands-on, operational approach Confidence working in a factory environment and engaging with cross-functional teams Experience managing QMS and HACCP systems in a food manufacturing setting Lead Auditor qualification, Level 4 HACCP and Level 4 Food Hygiene A proven track record in hygiene systems, branded and own-label products, and external customer engagement
Desktop & site support engineer
Teleperformance
VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
07/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
Senior Design Engineer
BAM UK & Ireland Enabling Services Limited
Building a sustainable tomorrow We are seeking a Senior Design Engineer to join the BAM UK & Ireland Temporary Works Centre of Expertise. This role will be based in our London office with a flexible/hybrid working schedule. The Temporary Works Centre of Expertise provides design and technical support to the whole of BAM UK & Ireland, so our work covers a wide range of engineering applications. We are a diverse and well-established team with a strong focus on personal development and supporting progression towards professional qualifications. Your work environment BAM operates a flexible working policy People are at the heart of what we do at Bam. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, nationality or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Your mission Represent the Temporary Works CoE at internal and external meetings. Liaise with project, bid, and divisional teams to clarify and manage design requirements. Act as Lead Designer when appointed, serving as the main point of contact on specific projects or bids. Supervise and support team members, ensuring high performance and adherence to professional and procedural standards. Conduct Performance & Development Reviews, provide feedback, and identify development opportunities. Plan and undertake site visits as needed to support design accuracy and feasibility. Ensure accurate time recording and cost recovery for all chargeable design work. Manage the preparation and review of conceptual and detailed designs, ensuring compliance with current standards, risk assessments, and drawing requirements. Preparing/supervising the development of detailed designs following current standards and codes, including calculations, design risk assessments and sufficiently detailed sketches for the preparation of 3D models and working drawings. Review design work from internal staff and external contributors, maintaining quality and consistency. Maintain up-to-date records in the design task database and support pricing by summarising relevant quantities. Drive continuous improvement through process enhancements, professional development, and delivery of training, including graduate tutorials. Who are we looking for? Proven experience and expertise in civil engineering design for structures commonly required by BAM UK&I, which may include earthworks, earth retaining structures, foundations, structural steelwork, reinforced concrete, timber and formwork/falsework. Proven experience in construction methods and processes. Degree in Civil Engineering or a related subject. Experience and knowledge of digital construction processes. Chartered membership of ICE and/or IStructE or an accepted alternative professional institution or demonstrable experience and responsibility at a level at least equivalent to a Chartered Engineer. The following are desirable requirements: Construction site/project experience. Knowledge of modern methods of construction (e.g. DfMA etc.). Experience in training and coaching. Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development BAM Infrastructure is also committed to equality of opportunity in all its employment practices, and to developing policies that support work-life balance. Who are we? The art of building is about building for communities; its about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. JBRP1_UKTJ
07/12/2025
Full time
Building a sustainable tomorrow We are seeking a Senior Design Engineer to join the BAM UK & Ireland Temporary Works Centre of Expertise. This role will be based in our London office with a flexible/hybrid working schedule. The Temporary Works Centre of Expertise provides design and technical support to the whole of BAM UK & Ireland, so our work covers a wide range of engineering applications. We are a diverse and well-established team with a strong focus on personal development and supporting progression towards professional qualifications. Your work environment BAM operates a flexible working policy People are at the heart of what we do at Bam. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, nationality or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Your mission Represent the Temporary Works CoE at internal and external meetings. Liaise with project, bid, and divisional teams to clarify and manage design requirements. Act as Lead Designer when appointed, serving as the main point of contact on specific projects or bids. Supervise and support team members, ensuring high performance and adherence to professional and procedural standards. Conduct Performance & Development Reviews, provide feedback, and identify development opportunities. Plan and undertake site visits as needed to support design accuracy and feasibility. Ensure accurate time recording and cost recovery for all chargeable design work. Manage the preparation and review of conceptual and detailed designs, ensuring compliance with current standards, risk assessments, and drawing requirements. Preparing/supervising the development of detailed designs following current standards and codes, including calculations, design risk assessments and sufficiently detailed sketches for the preparation of 3D models and working drawings. Review design work from internal staff and external contributors, maintaining quality and consistency. Maintain up-to-date records in the design task database and support pricing by summarising relevant quantities. Drive continuous improvement through process enhancements, professional development, and delivery of training, including graduate tutorials. Who are we looking for? Proven experience and expertise in civil engineering design for structures commonly required by BAM UK&I, which may include earthworks, earth retaining structures, foundations, structural steelwork, reinforced concrete, timber and formwork/falsework. Proven experience in construction methods and processes. Degree in Civil Engineering or a related subject. Experience and knowledge of digital construction processes. Chartered membership of ICE and/or IStructE or an accepted alternative professional institution or demonstrable experience and responsibility at a level at least equivalent to a Chartered Engineer. The following are desirable requirements: Construction site/project experience. Knowledge of modern methods of construction (e.g. DfMA etc.). Experience in training and coaching. Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development BAM Infrastructure is also committed to equality of opportunity in all its employment practices, and to developing policies that support work-life balance. Who are we? The art of building is about building for communities; its about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. JBRP1_UKTJ
Accenture
Network Engineer
Accenture
Job Title: Network Engineer Location: Birmingham Level: Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You be required to perform "Business as usual" or Project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This role may either be based from a multi-client delivery centre or at client sites for extended period of times when required. In our team we are seeking an experienced Network Engineer with: Working knowledge of network security including deployment and configuration of firewalls Working knowledge of networking routing protocols and an understanding of EIGRP, BGP, OSPF, and IP multicast. Management of LAN/WAN environments including device protocols and communication standards. Knowledge of Load balancer solutions, in particular F5 Working experience in public cloud network & infrastructure resources (Azure NSGs, Azure VMs) As a Network Engineer, you will: Manage all network components in a LAN/WAN environment Management of Network Security appliances (example: Next Gen Firewalls with UTM). Troubleshoot network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per best practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part of the UK Networks team, the successful candidate is expected to: Provide out of hours on-call support, when required Occasionally work unsociable hours (evening/night, weekends, bank holidays) Work effectively with teams in other geographic areas, particularly India. Help direct and educate/build skills in less experienced staff Be flexible, mobile and willing to work on client site at least 2 days a week. (Location: Birmingham) What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
07/12/2025
Full time
Job Title: Network Engineer Location: Birmingham Level: Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You be required to perform "Business as usual" or Project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This role may either be based from a multi-client delivery centre or at client sites for extended period of times when required. In our team we are seeking an experienced Network Engineer with: Working knowledge of network security including deployment and configuration of firewalls Working knowledge of networking routing protocols and an understanding of EIGRP, BGP, OSPF, and IP multicast. Management of LAN/WAN environments including device protocols and communication standards. Knowledge of Load balancer solutions, in particular F5 Working experience in public cloud network & infrastructure resources (Azure NSGs, Azure VMs) As a Network Engineer, you will: Manage all network components in a LAN/WAN environment Management of Network Security appliances (example: Next Gen Firewalls with UTM). Troubleshoot network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per best practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part of the UK Networks team, the successful candidate is expected to: Provide out of hours on-call support, when required Occasionally work unsociable hours (evening/night, weekends, bank holidays) Work effectively with teams in other geographic areas, particularly India. Help direct and educate/build skills in less experienced staff Be flexible, mobile and willing to work on client site at least 2 days a week. (Location: Birmingham) What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Accenture
Cloud DevOps Engineer, Sr Analyst
Accenture
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
07/12/2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Accenture
Infrastructure Automation Engineer, Specialist
Accenture
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
07/12/2025
Full time
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
Accenture
Cloud Security Engineer
Accenture
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
07/12/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global Risk Senior Analyst - Enterprise Risk Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
06/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Salesforce Solution Architect
InfinityQuest Ltd,
Responsibilities of Solution Architect: 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Solid verbal, written, presentation and interpersonal skills Ability to collaborate as part of a team to solve business and technical problems Be the Trusted Digital Transformation Advisor for our customers Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops. Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions Give input to customers target architecture, phasing, roadmap and transition architecture Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveragingSalesforcePlatform and supporting technology Comfortable working with complex business requirements, design, and help configure the desired solution. Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks Stay up to date with the latest updates and trends in the industry andSalesforces solutions as well as competitive solutions. JBRP1_UKTJ
06/12/2025
Full time
Responsibilities of Solution Architect: 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Solid verbal, written, presentation and interpersonal skills Ability to collaborate as part of a team to solve business and technical problems Be the Trusted Digital Transformation Advisor for our customers Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops. Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions Give input to customers target architecture, phasing, roadmap and transition architecture Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveragingSalesforcePlatform and supporting technology Comfortable working with complex business requirements, design, and help configure the desired solution. Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks Stay up to date with the latest updates and trends in the industry andSalesforces solutions as well as competitive solutions. JBRP1_UKTJ
PDA Search & Selection
Business Development Manager
PDA Search & Selection City, Birmingham
POSITION: Business Development Manager HVAC/Tools SALARY: circa £49,000 + 10% Bonus + Fully Expensed Company Car LOCATION: Midlands (ideal base either Sheffield, Nottingham, Birmingham, Stoke on Trent) Our client is a global market leader within the HVAC sector, manufacturing condensate removal pumps, accessories, tools, and cleaning chemicals. Their products are sold in more than 100 countries through an established wholesaler network. Due to continued growth, they are seeking a Business Development Manager for a field-based role focused on promoting their product portfolio within wholesale customer branches. This position is vital in building and maintaining strong trade-branch relationships, enhancing brand visibility, and ensuring their solutions remain the preferred choice over competitors. Key Responsibilities include:- Promote the full product portfolio within wholesale account branches Introduce new products and provide ongoing product support Launch, support, and monitor promotional and marketing campaigns Actively participate in customer events such as exhibitions, counter days, and trade shows Ensure appropriate stock levels are maintained at all wholesale branches Drive POS placement initiatives and monitor stock availability Deliver product training, address sales objections, gather market intelligence, and assist external sales teams during customer visits Candidate Profile:- Essential: Experience working within or closely with a wholesaler/merchant network Background in Heating, Air Conditioning, or Refrigeration (HVAC/R) Strong relationship-building abilities Excellent written, verbal, and presentation skills Proficiency in Word, Excel, and PowerPoint Willingness to travel extensively within the region Full driving licence This is an exceptional opportunity to join a global industry leader ideal for a driven individual looking to make a significant impact. Interested candidates should forward their CV in the strictest confidence to: Paul Davidson PDA Search & Selection Limited
06/12/2025
Full time
POSITION: Business Development Manager HVAC/Tools SALARY: circa £49,000 + 10% Bonus + Fully Expensed Company Car LOCATION: Midlands (ideal base either Sheffield, Nottingham, Birmingham, Stoke on Trent) Our client is a global market leader within the HVAC sector, manufacturing condensate removal pumps, accessories, tools, and cleaning chemicals. Their products are sold in more than 100 countries through an established wholesaler network. Due to continued growth, they are seeking a Business Development Manager for a field-based role focused on promoting their product portfolio within wholesale customer branches. This position is vital in building and maintaining strong trade-branch relationships, enhancing brand visibility, and ensuring their solutions remain the preferred choice over competitors. Key Responsibilities include:- Promote the full product portfolio within wholesale account branches Introduce new products and provide ongoing product support Launch, support, and monitor promotional and marketing campaigns Actively participate in customer events such as exhibitions, counter days, and trade shows Ensure appropriate stock levels are maintained at all wholesale branches Drive POS placement initiatives and monitor stock availability Deliver product training, address sales objections, gather market intelligence, and assist external sales teams during customer visits Candidate Profile:- Essential: Experience working within or closely with a wholesaler/merchant network Background in Heating, Air Conditioning, or Refrigeration (HVAC/R) Strong relationship-building abilities Excellent written, verbal, and presentation skills Proficiency in Word, Excel, and PowerPoint Willingness to travel extensively within the region Full driving licence This is an exceptional opportunity to join a global industry leader ideal for a driven individual looking to make a significant impact. Interested candidates should forward their CV in the strictest confidence to: Paul Davidson PDA Search & Selection Limited

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