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Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-

Our client is seeking an ICT Business Applications Analyst to join their team on a 3 month contract with the possibility of a permanent position afterwards. The role will be based in Chatham, Kent on a hybrid basis. Responsibilities: • Providing 2nd line support for applications and work with the wider ICT Team to deliver a comprehensive and unified service to the business. • Develop business solutions from a suite of M365 products (Power Apps, Power Automate, SharePoint, Dynamics etc) • Collaborating with software providers to resolve incidents and deliver enhancements to solutions. • Supporting upgrades and patching applications, including User Acceptance Testing, development and maintenance of thorough UAT scripts. • Working with the Governance Team and data owners to set up and maintain data retention policies within systems. • Carrying out system administration duties to support general maintenance, changes in staff, procedure and access required. • To be the ICT lead for business projects, providing technical expertise and assisting in process design and solution delivery and implementation. • Identifying system improvements and efficiencies to support business processes. • Investigating new technologies and solutions based on requirements, make and support recommendations. • To provide training and user guides for colleagues for new releases of software, enhancements, new modules and solutions. • Preparing and presenting regular security reports, advising on access required to support job roles. • Attending user groups, product webinars and other networking groups to share ideas and discuss best practice. Requirements • Experience of supporting, maintaining and implementing integrated applications with excellent working understanding of CRMs, data systems, interfaces and digital technologies • Business Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement. • Proven track record of delivering a range of projects and outputs to deadlines whilst always assuring quality and accuracy. • Advanced skills in Microsoft Office with awareness of the wider Microsoft 365 application stack. • The ability to work effectively with colleagues across the business, and with external stakeholders. • Someone who "gets things done": willingness and ability to be hands-on with detailed business requirements with the ability to manage time and prioritise tasks. • Conversant with Agile and Waterfall project methodology and process development. • Experience supporting housing-related ICT applications and users • Experience in using the Microsoft Power Platform to support and develop solutions Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

IT Support Field Engineer Borehamwood, Hertfordshire, LondonField/Office Based covering West End London and Greater London About us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood. What's in it for you? - Salary of up to £39,000 per annum DOE- Private Healthcare- 20 days' holiday + Bank HolidaysIf you're a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each day and develop their careers to reach their full potential.That's why we provide fantastic personal and professional development opportunities. We know that our people are our biggest asset and we want each and every individual to excel.So, what are you waiting for? Apply today to become an integral part of our pioneering company. Your day to day As an IT Support Field Engineer, you'll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need.This will range from desktop and server installations and IT management to system design, deployment and maintenance, ensuring there's never a dull day!These small and medium sized businesses come from as many different business sectors as you can imagine and have anything from one to over one hundred employees.Working alongside a highly skilled and like-minded team, you'll form bonds with those in different areas of the business and gain valuable experience with our leading company.You will have one to two appointments per day which will be scheduled in advance. What are we looking for? You must have experience in some of the following areas:- Microsoft Desktop (10/11) Operating Systems- Apple Mac Operating Systems- Administration of Microsoft Active Directory- Administration of Windows Server Operating system- Administration of Microsoft Exchange 2013, 2016 and/or 2019- Administration of Office 365 (Exchange, OneDrive, SharePoint Online)- Knowledge of Microsoft Azure- Knowledge of AWS (Amazon Web Services)- Virtual Technology (VMware vSphere, Hyper-V)- Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches)- Experience in supporting and/or installing Wi-Fi- Experience of any Point of Sale (POS) systems in a retail environmentSo, if you're ready to take on this exciting role as an IT Support Field Engineer, please apply via the button shown.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Field IT Engineer, IT Support Engineer, Windows Support Engineer, Desktop Support Engineer, 1st Line Support Engineer, Technical Support Engineer, or Helpdesk Analyst.

1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/ 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices - Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 3 rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours. What we offer you: Basic salary up to £28,000 per annum. Bonus up to 7% dependant on your performance and company performance. Contributory Pension Plan (Company matches up to 5%). 25 days plus bank holidays. Life Assurance. 4x times pensionable earnings. Season Ticket Loan Employee Support Scheme Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Senior Analyst & Analyst- Operational Analysis, Python, Modelling, Software Design Salary - £35K-£70K plus excellent benefits Location - Winchester Hants, Hybrid role Our client has an exciting opportunity to join our growing management consultancy, with an enviable reputation and senior level client base. They have a strong track record in UK MOD and government. You will have strong data analysis skills, Advanced Excel , including VBA They value their people and believe in building everyone's capabilities and strengths to help them reach their full potential. The Opportunity - Operational Analyst/Consultant Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering operational analysis capability as an integral part of a small, agile, and growing business. Their team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of the Company's capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Operational Analyst your role will include: Designing, developing, and running analysis models. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing and visualising data. Deriving unique insights from data to inform senior-level decision making. Taking a leading role in the day-to-day delivery of projects, working closely with our clients and our team of consultants and analysts. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for our clients. Developing strong relationships with the wider Company's team. Our UK office is based just outside Winchester. The role will require a blend of working from our office, occasional travel to client sites, and working from home. The Company's main clients will be based around key UK Defence establishments in the south of England. Skills/Qualifications - Senior Operational Analyst/Consultant: Software development using Python. Operational Analysis (OA) approaches and techniques Strong mathematical skills Requirements gathering Software design Strong data analysis skills Highly numerate A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree , MSc or equivalent Knowledge and experience of the following is desirable: Experience working within UK MoD UI/UX design Discrete event simulation Data science techniques Advanced data analysis in Excel, including VBA. Knowledge of current software development approaches, platforms and best practice. Experience of designing and deploying Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. Senior Analyst and Analyst - Operational Analysis, Data Science, Data Scientist , Python, Modelling, Software Design

This role is pivotal in maintaining and optimising the use of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP / Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP / Epicor projects from proposal to full deployment Collaborating with Epicor Consultants and Epicor Support to fully utilise the software Planning and overseeing future improvements, customisations, and upgrades to Epicor Developing and delivering Epicor training for employees Administering and managing the ERP system in coordination with the IT department Job Requirements: University degree in computer science or a related field Strong understanding of Epicor ERP, with past experience as a Developer or Systems Analyst High proficiency in SSRS, REST API, KPIs, development, integration, and customisation Solid understanding of ERP business processes including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee benefits package Chance to work with state-of-the-art technologies within the aerospace industry If you are experienced in ERP systems and are looking to take on a challenging and rewarding role within the aerospace sector, we would love to hear from you. Apply now to join our client's innovative team.

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

Senior Analyst - Defence Location - Winchester, Hants, Salary - £40K-£75K plus bonus and benefits Our client islooking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client's team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company's capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company's team of consultants and analysts. The role as a Senior Analyst will require a blend of working from our office, travel to client sites, and working from home. The company's main clients will be based around key UK Defence establishments in the south of England. Experience /Qualifications - Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills , including VBA Data analysis and data science Experience working within UK MoD Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Recent UK Defence Security Clearance (SC) would be of interest but is not essential. Additional information - Ideally looking for candidates with current UK SC or DV Clearance Senior Defence Analyst - Defence, MOD

Service Desk Support Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial

Oracle Database Developer - 12-Month Contract Location: London 1 day a week.Hybrid / Remote (UK-based) Rate: £500-£600 per day (via Umbrella) Contract Length: 12 months About the Role We're looking for an experienced Oracle Database Developer to join our data and technology team on a 12-month contract. You'll play a key role in designing, developing, and optimising Oracle database solutions, supporting large-scale data migration, integration, and transformation projects. This role will suit someone who thrives in a collaborative environment, enjoys solving complex technical challenges, and has a deep understanding of Oracle's RDBMS and performance tuning. Key Responsibilities Design, develop, and maintain Oracle database components and PL/SQL code (procedures, packages, triggers). Support ETL and data migration projects, ensuring data integrity and performance across large datasets. Develop and optimise SQL scripts, queries, and DML/DDL operations. Use SQL Loader, Database Links, and related utilities for efficient data movement. Conduct performance analysis, tune queries, and review execution plans to maximise efficiency. Work with UNIX shell environments, maintaining and developing automation scripts. Collaborate with project teams, analysts, and stakeholders to meet business and technical requirements. Technical Skills & Experience Oracle RDBMS (v19 or later) - strong knowledge of structure, configuration, and capabilities. SQL - advanced scripting and query development. PL/SQL - hands-on coding experience for stand-alone scripts, procedures, packages, and triggers. ETL / Data Migration - experience with large-scale data movement and transformation projects. SQL Loader & Database Links - practical experience loading and connecting large data sets. Performance Tuning - skilled in code analysis and execution plan optimisation. Oracle Tools - SQL Plus, TOAD, SQL Developer. UNIX / Linux - knowledge of shell scripting; exposure to PHP or Perl scripting a plus. Microsoft Office Suite - Word, Excel, PowerPoint, Teams, SharePoint. Why Join You'll be joining a collaborative team delivering enterprise-level Oracle solutions that directly support strategic transformation projects. This contract offers the opportunity to work with modern Oracle technologies, contribute to performance-critical systems, and make a measurable impact in a technically challenging environment.

Metaskil Limited Great opportunity for a Help / Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, Microsoft Office Microsoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate

Data AnalystContract: Inside IR35 Location: London Duration: 3 Months Rate: £500 Day We are seeking a skilled Data Analyst / BI Developer to join a dynamic Business Intelligence team supporting stakeholders across a large and complex organisation. This is a fantastic opportunity for a senior-level analyst to contribute to a strategic transformation project shaping the future of reporting, performance management, and business intelligence. This role blends hands-on data analysis, BI development, and stakeholder engagement with exposure to more strategic initiatives, making it ideal for someone who wants to apply technical expertise while influencing business-wide change. Key Responsibilities Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact of change. You should be confident engaging with stakeholders at all levels, comfortable balancing competing priorities, and able to deliver accurate, high-quality outputs - whether from a detailed brief or helping shape requirements from scratch. KEY RESPONSIBILITIES Create a dashboard either within PowerBi, Excel or ServiceNow which cross correlates all relevant data sources Create weekly/Ad-hoc insight reports - these reports will include insight observations and more importantly actionable activities Clean 'dirty' data and undertake data Analysis highlighting any gaps in other data sources which if made available would be useful Highlight Gaps in data quality whilst helping to implement solutions related to the gaps Create presentations on all findings which will be useful at stakeholder sessions Potential to expand the insights out into future forecasting based on set scenarios using coded solutions i.e. Python or R Liaise with key stakeholders to help understand business context Present findings at Stakeholder sessions Essential Skills & Experience Advanced technical expertise in M365 (SharePoint, MS Projects Online, Excel, Project), Power BI (or similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication skills, including managing difficult conversations constructively. Confident decision-making based on evidence and analysis. Strong report writing and documentation skills. Effective stakeholder engagement to gather and refine requirements. Solid project management, organisation, and prioritisation skills; able to deliver under pressure. Attention to detail while maintaining awareness of the wider business context. If you believe you expierence aligns with the requirements of this role, drop me a message or give me a call: Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

We are recruiting on behalf of a leading organisation seeking an experienced and hands-on 3rd Line Infrastructure Analyst . This role is based Mon-Fri on-site in the Wokingham area. The primary focus of this role is the technical execution of a major infrastructure modernisation project. We are looking for an expert to implement two key workstreams: Windows Server Modernisation: A large-scale project to migrate and upgrade the server estate from 2008/2012/2016 to 2022. SCCM Rollout: A new SCCM deployment and configuration. If you are a 3rd line specialist who excels at technical implementation, we want to hear from you. The Core Technical Responsibilities Taking a hands-on lead in the execution of Windows Server upgrades. Hands-on deployment and configuration of SCCM for server and client management. Providing 3rd line support, maintenance, and performance monitoring for the core VMware ESX & vSphere environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining core services including Active Directory, Group Policy, and MS365. Assisting in the technical transition of new systems into operational use, including creating documentation. Key Skills & Experience This role requires a proactive and motivated individual with a proven technical background. Essential "Must-Have" Skills: Windows Server: Deep, demonstrable experience with Windows Server (2008/2012/2016/2022), specifically executing large-scale upgrade and migration projects. SCCM: Strong hands-on experience in deploying, configuring, and managing SCCM. VMware: Proven ability to support, maintain, and monitor a VMware ESX & vSphere virtualised infrastructure. Core Infrastructure: Expertise in Active Directory, Group Policy, and general MS365 administration. Experience: Minimum 7 years in a 3rd line IT support, analyst, or service delivery role. Desirable "Nice-to-Have" Skills: Experience with Cisco networking (Switches, Routers, ASAs). Knowledge of Azure VDI, SharePoint, or SQL Server. Experience with backup solutions like Rubrik. Industry certifications (Microsoft, VMware, Cisco). What's on Offer This is an exceptional opportunity to join a major standardisation project and make a significant, hands-on impact on a company's IT infrastructure. The successful candidate will receive: A competitive salary of up to £47,500 20 days Holiday entitlement. Auto-enrolment pension scheme. Please note: The successful candidate must have the right to work in the UK and be available to work 5 days per week on site in the Wokingham area. How to Apply If you are an infrastructure expert with the specific project experience in Server migration, SCCM, and VMware, please send your CV for immediate consideration. My client is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All applications will be judged on merit and skill, regardless of background. Ripple Recruitment is acting as an employment agency for this vacancy. Please note that due to the high volume of interest, we can only respond to shortlisted applicants. Thank you for your understanding.

Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.

We are working with a leading charity based in Central London to recruit a D365 Developer & Analyst . This is a fantastic opportunity for a proactive and technically skilled individual to play a key role in developing solutions in collaboration with the Applications team to satisfy the needs of the charity's internal and external customers. This will be a 1-year FTC, hybrid role with excellent benefits. Key Responsibilities Work with Junior Power Platform Developer and Finance Systems Analyst to develop new Dynamics 365 (D365) and Power Portal solutions. Provide 2nd and 3rd line support for D365. Take responsibility for the integrity and accuracy of the data on D365. Support key users in creating new D365 Canvas Apps. Write User Acceptance Tests for new deployments. Manage integrations with external tools, including other databases. Write custom workflows for business processes and rules. Produce and maintain documentation to reflect changes to D365/Power Platform. Support other IT Staff with SharePoint design and access Any other duties, appropriate to the grade of the post, as requested by the IT Applications Manager Skills and Experience Experience in developing D365 systems. Advanced proficiency in Microsoft Office skills, including Outlook, Word, Excel and PowerPoint and other applications such as Microsoft 365, SharePoint, Teams and OneDrive. Power Apps and Power Automate experience. Experience in ETL tools, such as SSIS. Business Central experience. Good knowledge and Development experience of MS SQL. Experience in creating UAT scripts. Technical writing experience with the ability to present technical information to a non-technical audience. Understanding of Agile project delivery. Experience in diagnosing and resolving complex D365 issues. Experience in developing MS Access applications. Experience in developing using VBA, using C# and .NET. Excellent organisational, communication, and stakeholder engagement skills. Qualifications Degree in a relevant field or equivalent experience. Microsoft Certification in D365 Systems Developer. (desirable). What's on Offer £45,000 per annum Hybrid working (Central London office) Excellent benefits and the chance to work for a purpose-driven organisation

Senior PMO AnalystBanking Technology InfrastructureFully Onsite in London (near Moorgate Tube) Inside IR53 Contract via Umbrella PAYE Are you an experienced PMO Analyst with a strong background in large-scale technology infrastructure programmes? Join an international bank's Project Governance team at the heart of major transformation initiatives. As a Senior PMO Analyst, you'll drive the adoption of robust project standards, processes, and tools across critical IT infrastructure change. Acting as the backbone of project delivery, you'll provide comprehensive reporting , financial tracking , and governance oversight to enable timely, informed decision-making by senior leadership. Key Responsibilities: Support delivery and assurance for projects spanning data centres, cloud, network upgrades, workplace technology, and transformation. Maintain high-quality dashboards, RAID logs, reporting packs, and governance artefacts for executive audiences. Track project budgets, forecasts, resource allocations, and ensure compliance with internal financial controls. Provide end-to-end PMO support across the project lifecycle, from initiation to successful closure. Lead the championing and optimisation of PMO tools and processes (Planview, Power BI, Oracle Financials, SharePoint, MS Office). Collaborate with Project Managers, Portfolio Leads, and senior leaders to embed governance excellence and drive portfolio value. What we're looking for: Proven PMO analyst experience supporting large-scale IT infrastructure or banking transformation programmes . Strong expertise in financial tracking, cost categorisation, project controls, and executive-ready reporting. Advanced ability in Excel, PowerPoint, and Planview; experience with Power BI highly desirable. Sound knowledge of project and portfolio management methodologies (PRINCE2, PMP, Agile/Hybrid). Excellent stakeholder engagement, communication, and analytical skills. ?This contract is inside IR35 with the possibility of future permanent conversion. All work is fully onsite in London (Moorgate). The day rate is still to be confirmed, but we expect the rate to be in the region of £500pd. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

We are seeking a proactive and detail-oriented PMO Analyst with 2-4 years' experience supporting IT and ERP project environments. You will play a key role in ensuring effective project governance, reporting, and delivery support within a fast-paced technology and transformation setting. Working closely with Project Managers, Business Analysts, and Technical Teams, you'll help manage project documentation, schedules, risks, and financials - contributing to the successful delivery of enterprise-wide ERP and IT initiatives. Role & Responsibilities: Support the delivery and governance of IT and ERP system projects through structured PMO processes. Maintain and update project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and progress reports. Track project budgets, resource allocations, and financial forecasts. Prepare management reports, dashboards, and project status updates for senior stakeholders. Assist with change control, quality assurance, and project documentation reviews. Coordinate cross-functional communication between business, technical, and vendor teams. Contribute to process improvements within the PMO to enhance project delivery and governance maturity. Skills & Qualifications: 2-4 years of experience in a PMO, Project Analyst, or Project Support role within IT or ERP environments. Understanding of ERP systems (e.g., Oracle, SAP, NetSuite, Dynamics 365, Workday) and software delivery lifecycles. Strong analytical and organisational skills with attention to detail. Proficient in Microsoft Project, Excel, PowerPoint, and SharePoint. Excellent communication and stakeholder management skills. Please note all candidates must have the full right to work in the UK to be considered for this role. If you are interested in this position please send your CV to or call me to discuss this role in further detail.

Technical Business Analyst / Solutions Architect Consultant - UK MOD, Defence Projects Salary - £50K-£80K plus many benefits including bonus, pension, life assurance, healthcare Location - Winchester, Hampshire (Hybrid) Our client is a highly successful Strategy Consultancy, they specialise in helping clients make the right decisions. They are experts in strategy, decision-making tools and methodologies, portfolio prioritisation and delivery, understanding data and engaging people. They use this expertise to create, implement and embed processes, governance and structures that deliver results. They have a strong track record in UK MOD and government. Our client is looking for a positive, flexible self-starter to join their team as a technical business analyst and solution architect. This is an excellent opportunity to develop your career as an integral part of a small, agile, and growing business. As part of the team, you will play a leading role in helping clients deliver their software strategy and build compelling decision support tools for customers and clients. The main job responsibilities re role of Technical Business Analyst /Solutions Architect will include: Leading technical architecture and solution design - eliciting and translating business and user requirements to solution designs, and down-selecting the designs. Supporting the expansion of clients existing analytical decision support tools and services. Working directly with clients on their solution and decision support tool requirements and solutions. Working closely with the team of consultants, analysts, developers and the company's clients Clients will be based around key UK Defence establishments in the South of England. Our client will consider flexible working arrangements. Qualifications/Skills/Experience required re role of Technical Business Analyst / Solution Architect: Experience in architecting high-quality database-driven business orientated solutions within the UK MOD environment - Microsoft Office365 environment with Power Platform, DataVerse, Automate, SharePoint and MS Azure. Advanced Data Analysis in Excel, including VBA Broad knowledge of current software development approaches, platforms and best practice. Knowledge and experience of delivering cloud-based solutions. Experience of designing and deploying Office365, SharePoint and PowerApps solutions. Management Information and visualisation tools, including Power BI, Tableau, and Qlikview. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Excellent communication & interpersonal skills, enabling you to work confidently with team members and clients. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Bachelor's Degree in Maths, Physics, Computer Science, Engineering related subjects or Master's or equivalent Previous experience leading teams within a consultancy environment Recent UK Defence Security Clearance (SC or DV) Microsoft Office365, SharePoint, PowerApps solutions. Technical Architect , MS Excel, VBA, Data Analysis Power Platform, DataVerse, Automate, SharePoint, MS Azure, Solution Design, Technical Architecture, Requirements Analysis, Decision Support Tools, Software Strategy Technical Business Analyst / Solutions Architect Consultant - UK MOD, Defence based projects.

IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part of major conglomerate) seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. You will work within a small internal team of IT engineers and as such gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks Support for MS Teams and Video Conferencing facilities. Resolving technical issues such with network connections (LAN/VPN/Wireless 1st Line VoIP phone system support (basic support and liaison with 3rd party vendors) User support and training on MS Office applications including Powerpoint, Excel & Outlook. Management of user profiles within Windows Server/Azure Active Directory (Entra) and Group Policy, creating new user profiles and email accounts in MS O365/MS Exchange Troubleshooting issues with Active Directory/Group Policies, DNS, DHCP etc We are searching for an IT Support Analyst/Desktop Support Engineer/1st & 2nd Line Support Engineer who has gained experience in both telephone and desktop support and is capable of: Providing 1st & 2nd line support across a range of desktop technologies and mobile technologies Create users' accounts in Windows Server Active Directory & MS Office 365/MS Exchange Deploying software using tools such as SCCM/InTune Demonstrating technical experience with Active Directory/AzureAD/Entra as well as O365 Providing high quality IT customer service to a range of user and VIPs Managing your own workload, prioritising issues and updating tickets/documentation You may have been working as a 1st or 2nd line desktop support engineer ideally within a medium sized professional services, law firm, marketing agency, accountancy practice, construction firm, engineering consultancy or IT Managed Service Provider, or another similar professional services environment. You will be looking for an opportunity to mix your support work with project work and gain experience of technologies such as SCCM, InTune/Endpoint Manager, Sharepoint, SQL and MS Azure cloud technologies and other elements of O365. Strong verbal and written communication skills are pre-requisite. This is an excellent opportunity to join a small but well established, technically focussed IT dept with a view to short-term cover and potential for onward engagement in either a contract or permanent capacity. Location in South West (Central) London; easily commutable from West London (Shepherds Bush, Hammersmith etc), from South London (Clapham, Wimbledon etc) and Surrey (Kingston-upon-Thames, Richmond etc). 5 Days per week required onsite.