We are looking for an IT Network Specialist, with a positive attitude and a commitment to professional service delivery to working within the Networks specialism of the Technical Support Group, with a future technical focus evolving in accordance with business requirements.
You will work on an industry-standard blend of SLA-based reactive work (e.g. reviewing/resolving daily alerts and performing manual checks; responding to faults and change requests, assessing and fulfilling incoming customer requirements) and planned work within a structured environment (e.g. standards development; compliance maintenance, assurance and remediation; solution design and implementation; delivery of capacity management and refresh programmes).
You will need experience of working in a similar networking role and have experience of a wide range of network management processes, technologies, tools and associated infrastructure in order to assume day-to-day responsibility for design, implementation and ongoing support of our clients' wide-ranging network infrastructure systems, much of which is critical to their public-facing business operations.
Our client WAN, LAN, and WLAN network services include lines, routers, firewalls, intrusion detection/prevention, virtual private networks, switches, access points and associated management systems. The ability to install, configure, maintain and support these services are essential for this role.
Extensive knowledge and experience of: