Walsall Council

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5 job(s) at Walsall Council

Walsall Council Walsall, UK
Feb 07, 2024
Full time
Business Applications Manager (Apps & Digital Services) - Ref: RT16023 £54,962 - £60,094 pa Walsall Council are looking for an innovative IT professional with significant experience working with Microsoft 365 CE to lead a team of Developers to support the organisation on its Digital Journey.   We pride ourselves on our inclusive and supportive culture, where you will be encouraged to look to the ongoing professional development of both your team and you.  In addition to the salary on offer there is the benefit of generous annual leave entitlement of 29 days rising to 34 days after 5 years continuous service and flexible working is available.  The role has been created due to a reorganisation and expansion of our IT Service (Digital and Technology Services).  This role will be responsible for our Applications and Digital teams that manage our CRM, Web and Intranet along with being responsible for leading the team that control the deployment and maintenance of numerous applications.  You will also organise, assign, delegate and coordinate your Team's work to ensure business area objectives are met.     Walsall Council has adopted a Microsoft first approach but also utilises a number of 3rd   party applications which are industry specific, i.e. Revenues and Benefits, Social Care, HR and Payroll.  This is a middle management role that will require you to have significant knowledge of the applications your teams use, either from a past Developer or Architect type role.  Some Responsibilities & Essential Experience/Qualifications required:  You will be acting as the lead resource for technology questions, issues, upgrades, and installations in relation to Microsoft applications.  You will be overseeing the build, implementation, maintenance, and continuous improvement of applications examples include but are not limited to, Client Relationship Management and Integrations into Line of Business, along with AI technology and RPA’s.  You will work closely with the Enterprise Architect to ensure the Technology Roadmap and Applications Catalogue is rationalised to make best use of the applications.    You will be able to evidence strong analytical skills.  Closing Date: 3 March 2024 If you’d like to find out more about the role, please contact Sharon Clarke Head of Digital Delivery on 01922 650608. This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Walsall Council Walsall, UK
Jan 24, 2024
Full time
Senior Applications Support and Development Specialist - Ref: RT15223 Salary G9: £38,223 - £43,421 per annum  Contract: Full time, permanent Don’t miss the opportunity to join our talented, dynamic, supportive and friendly Applications Team. We have an exciting opportunity for you to work in our growing team, working on the development and support of a wide range business applications whilst pursuing an ambitious programme of work to improve our Core Technology Platform About the job The Applications Team work closely with a range of colleagues across the business and develop and enhance the processes that help us improve our customers’ digital experience. As a team we broadly work across the following areas Supporting IT initiatives for improvements to Council services – Working on building out and improving innovate solutions to allow internal and external customers to digitally self-serve  Applications Support – We have a variety of applications currently in use at the council that need support and maintenance Integration between our systems  Providing support to day-to-day operations, ensuring incidents and requests are resolved Developing, configuring, testing and implementing software systems that enable effective service delivery and are value for money Roles and Responsibilities: Helping to cultivate the new Power Platform applications and Dynamics CRM system and the associated processes Be responsible for the development, configuration and customisation of Dynamics 365 to deploy new software capability including working with Power Apps and Power Automate Help to develop new systems and processes using the Power Platform and Dynamics 365  Produce documentation, share knowledge with the team and follow IT procedures Communicate effectively with colleagues across other IT teams and stakeholders at all levels About you: The successful candidate will have skills in some of the following areas. Experience of D365 and / or Power Platform  .NET; C#; ASP. Net Model View Controller (MVC);  Microsoft Azure DevOps; GitHub; Git source control SQL; Transact SQL; SQL Server (2012+); HTML5 & CSS; JavaScript/Typescript  Azure Functions; Azure Service Bus; Azure Logic Apps; REST API Good technical problem-solving skills.     A keen interest in developing technologies    View Job Description & Employee Specification Closing date for applications: 16 February 2024 Walsall Council is a great place to work . Our workforce is   proud   to be here, understanding and respecting our values as an organisation whilst delivering effective and efficient services to our residents every day. Our workforce strategy recognises that the success of our organisation depends upon attracting, developing and retaining talent and having the right infrastructure and rewards approach in place in order to do so. If you are passionate about delivering high quality, customer focused service and want to achieve great things in a supportive environment that offers opportunity and challenge in equal measure, Walsall Council is your employer of choice. As an employer, we provide an attractive employment package that includes: a generous holiday entitlement of 28 days per annum, plus 9 concessionary/bank holidays. In addition, we have a flexible working scheme that allows up to a further 12 days holiday per year hybrid working arrangements access to an award-winning pension scheme promotion of training and development opportunities to all our employees to help them progress and gain new skills. We will work with you and ensure you receive the training you need to make you successful in this role a genuine commitment to equality of opportunity for our staff and customers – we aim to employ a representative workforce that reflects the communities we serve our commitment to wellbeing ensures all staff and their families have access to an external Employee Assistance Helpline, who offer advice and counselling on a number of different subjects We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note:   When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification.   If you do not include a supporting information statement, you will not be shortlisted.    Please do not add a CV as we do not accept them.  Please see our  Information for Applicants  leaflet for further information.
Walsall Council Walsall, UK
Jan 24, 2024
Full time
Applications Support & Development Officer (Geospatial) - Ref: RT15123 £31,364 - £35,745 pa We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.  As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings.  Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £31,364 - £35,745 per annum plus generous annual leave and flexitime leave allowance. View Job Description & Employee Specification Closing date for applications: 15 February 2024  For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note:   When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification.   If you do not include a supporting information statement, you will not be shortlisted.    Please do not add a CV as we do not accept them.  Please see our  Information for Applicants  leaflet for further information.
Walsall Council Walsall, UK
Jan 24, 2024
Full time
DaTS Support Officer (2nd Line) - Ref: RT15323 Salary: G6 £27,803 -  £32,076 per annum Contract: Permanent  Hours: 37 per week covering shift patterns between 8:00am to 5.00pm Are you a good problem solver and communicator? Can you ask the right questions to resolve end user IT problems quickly and successfully? Do you have the desire and commitment to work in a busy IT Service Desk environment? We have a permanent vacancy for a 2nd Line Support Officer within the DaTS Customer Services Team (ICT customer Services Team).   The 2nd Line Support Team are part of the Customer Services team based within the Civic Centre in Walsall, providing IT support to Council employees throughout the borough which requires them to visit external sites such as Libraries and Active Living Centres to troubleshoot and fix hardware and software issues.  A council van is provided for this purpose. The 2nd Line Support Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within DaTS or third party external suppliers. The 2nd Line Support Team also provide a configuration and installation services to our customers who collect new equipment such as laptops and mobile devices. Currently the team is involved with a project to refresh our estate of laptops, replacing older machines with new Windows 11 compatible devices.  The 2nd Line Support Team are expected to resolve 90% of incidents passed to them by using their own knowledge and liaising with 3rd line teams. The role is varied – each day has different challenges; the council has a wide range of technology in place and has IT users with many different requirements. View   Job Description & Employee Specification Important note:   When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our  Information for Applicants  leaflet for further information. Closing Date: Friday 1st March 2024 (See Note Below - this vacancy may be closed earlier than indicated) Our Recruitment Process Previous applicants need not apply. Please be aware that this is a “ rolling advert”  and that during this time applications will be reviewed as part of the shortlisting process on a regular basis.  Interviews will also be convened at regular intervals.  Any candidates that are unsuccessful during either the shortlisting or interview stages will not be reconsidered if they re-apply during this time. The advert will be closed when all positions are filled and therefore, we encourage you to submit your application at the earliest opportunity.
Walsall Council Walsall, UK
Jan 24, 2024
Full time
DaTS Project Manager - Ref: RT15523 Internal Secondment Opportunity or Fixed Term Contract for 12 months We’re looking for the right person to join our team.  We are recruiting a DaTS (Digital and Technology Services) Project Manager to lead on the implementation of projects within DaTS and across the wider business. This is your chance to be part of something special. You will enjoy amazing job satisfaction because you will be working on projects that make a real difference to people’s lives. By joining our Programme Management Office you will be working with a talented, supportive and friendly team. For our part we will be committed to your professional development and we can assure you that further opportunities to develop your career will be aplenty. Developing your skills will be as important to us as it is to you. You will receive a salary in the range of £42,403 to £47,420 per annum plus generous annual leave and flexitime leave. We welcome applications from a variety of different backgrounds:- You may already be a project manager and have experience of managing projects from conception to completion. You may be looking for an opportunity to increase and broaden your skillset. You may have a background in implementing small to medium sized projects and are looking for an opportunity to further your career. We fully appreciate that not everyone comes as the finished article which is why the successful candidate will complete a full induction programme and will have a designated mentor to help support them in this new role. There may even be an opportunity to gain a formal project management qualification. View Job Description & Employee Specification So, if you think you’re the right person for us, then you know what to do. Click the link… Recruitment process This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. Internal secondment applicants should note that before applying they should seek the support of their line manager in the first instance. Closing date for applications: 18th February 2024