Novus Property Solutions Limited

Infrastructure & Cyber Engineer Novus Property Solutions is a dynamic, award winning property maintenance, refurbishment and new build specialist with more than 750 staff in 21 Locations across the UK providing a combination of local knowledge and national strength. We are a Social and Environmentally responsible family run business with a rich 124-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. We are seeking a tenacious and methodical Infrastructure & Cyber Engineer to join our support and infrastructure team, a fundamental role within our business you will highly experienced, to be able to support and maintain Microsoft servers within a virtualised estate. We are embracing hybrid working, so are flexible on your location, however, teamwork and collaboration is also important and therefore, a base within close proximity to our Head office location in Stoke-on-Trent. Summary - Infrastructure & Cyber Engineer Responsible for ensuring the Novus technology, data and information infrastructure remains highly available, secure and fit for purpose. Working alongside the Support Engineers to ensure escalations are resolved promptly and within SLA's. What we are looking for from the Infrastructure & Cyber Engineer Ensure the company's cloud and on-premise IT, telephony and data infrastructure remain highly available, secure and fit for purpose. Supporting and maintaining an Office 365 environment, including an endpoint MDM environment. Act as a point of escalation for the IT service desk providing 3rd line support to ensure escalations are resolved within SLA's. Taking actions based on the information from security scans and ensuring the infrastructure and systems are patched and up-to date. Ensuring all the companies' critical data is backed up. Performing regular disaster recovery tests Assisting in implementing the latest technologies including network infrastructure, on-premises solutions and cloud services. Liaise with client and partners to ensure secure network links and application interfaces are in place. Key Sills Relevant Experience of providing technical support on IT systems in a busy environment. Experience of server virtualisation is essential along with backup, recovery and replication. Windows 10 administration, deployment and troubleshooting experience. Working within an ITIL and ISO27001 environment. Excellent communication skills - both written and verbal If this is you then Novus Property Solutions have a great opportunity to build a successful career in a responsible and ambitious business. Applications are welcomed from all as we are an Equal Opportunities Employer. We are a socially and environmentally responsible national building and maintenance company. Please note that we do not require recruitment agency support with this role and speculative CVs will be treated as a direct application.