IT Jobs

Do you have some good 2nd Line IT Support based skills? Are you looking to work as part of a great team with a fun positive culture? Are you looking to work with a growing company that is able to offer quick progression and who will pay for certifications? The day to day responsibilities will include: • Takes ownership of incidents which cannot be solved immediately with the means of 1st Line Support. • If necessary, they will request external support, e.g. from software or hardware manufacturers. • Restoring a failed IT Service as quickly as possible. • If no ad-hoc solution can be achieved, 2nd Line Support will transfer the Incident to expert technical support groups (3rd Line Support). • If an unplanned disruption or degradation of service is found, the 2nd Line Support passes on the incident to Problem Management. • Liaising with clients throughout the lifecycle of the service ticket. • Prioritise and manage multiple tickets. • Ensure that any technical issues on a service ticket are escalated efficiently. Knowledge and Skills required ( a spread of the following i.e. the whole list is not essential): • Exchange 2007/2016 support. • Active Directory, Group Policy, DFS. • Networking (switches, routers, VLANs, firewalls, VPN). • VMware / Other Virtualisation technology (XenServer, Hyper-V, VirtualBox). • Citrix (Presentation server, XenApp, XenDesktop, NetScaler, Web Interface, Licensing server, Citrix Secure Gateway). • Windows Server OS (2003 R2, 2008 R2, 2012 R2). • DHCP. • DNS. • Print Server. • File Shares. • IIS. • Imaging systems (Norton Ghost, ShadowProtect, Windows Deployment Services). • Anti-Virus and disk encryption systems (Sophos, Bitlocker, Kaspersky, Norton, ESET, Mcafee). • Backup Technologies (Symantec Backup Exec, Veeam, AppAssure, Replay, VMware VDR/VDP, Acronis, Windows/NT Backup). • Database Server Applications (SQL, MySQL, PROGRESS, Oracle). Excellent opportunity with an outstanding technology company who are growing rapidily. Please apply asap - quick feedback guarenteed

Do you have skills in Windows Operating Systems, Desktop Support, Service Desk or IT Helpdesk? Are you looking to develop knowledge and skills in Windows Server, AD, Exchange and Virtualisation? Are you looking to work for an expanding organisation that is able to offer genuine career progression and extensive training / certifications? Excellent opportunity to join a company that is looking for committed individuals that are motivated to progress their careers and gain professional IT certifications. The company is an established technology provider who are gaining new clients and who are busy with ongoing support and projects with existing ones. The role is to provide 1st line infrastructure support in a busy, fun and challenging (in a good way) service desk environment. It is a fast paced, positive and flexible environment. Good communication skills are very important. The core skills are: Windows 7/8/10 desktop support Active Directory administration MS Office - all versions. Anti-Virus and disk encryption systems (Sophos, Bitlocker, Kaspersky, Norton, ESET) Backup Technologies (Symantec Backup Exec, Veeam, AppAssure, Replay, VMware VDR/VDP, Acronis, Windows/NT Backup) In addition to the above you will get the opportunity to get involved in: Windows Server 2012 R2 – configuration and admin, installation and builds are desirable any exposure to Windows Server 2016 is desirable Active Directory – including Group Policy MS Exchange 2007 / 2010 / 2013 (2016 desirable) Virtualisation – ideally VMware Citrix (Presentation server, XenApp, XenDesktop, NetScaler, Web Interface, Licensing server, Citrix Secure Gateway) Linux Server / Desktop OS (Debian, Red Hat, CentOS, Ubuntu, Mint, SUSE Database Server Applications (SQL, MySQL, PROGRESS, Oracle) Exellent benefits package including, ongoing training plans and certifications (once you have gained a cert you can then move on to the next one), 25 days hols + bank holidays, pension scheme and defined progression routes

Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients? Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos. Package £50K to £55K base plus £5K car plus commission (benefits listed below). The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including; Microsoft: • Windows Server • Active Directory • High Availability / Clustering • Exchange Server • Lync / Skype for Business • Remote Desktop Services • Office 365 including (Sharepoint, Teams, SfB) VMware • vSphere • ESXi • AirWatch • SDDC • vCloud Dell • Storage • Compute • Networking • Thin Client Citrix • XenApp & XenDesktop (known as Virtual Apps and Desktops) • NetScaler (known as ADC) • ShareFile • StoreFront Cisco • SD WAN • Firewalls • Networking The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK. You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions. Roles and responsibilities: • To design technical solutions – on occasion this may mean from concept to completion • To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold • To provide Pre-Sales support and attend customer meetings • Creation of technical documentation • Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations. • To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer • Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus. Package £50K to £55K plus £5K car plus commission

Are you a 2nd Line level IT Engineer but looking to get more exposure to Server issues and projects? Are you looking to progress into a 3rd Line role? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? This role would also suit current 3rd Line Engineers who would like some more project exposure. A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. Main Responsibilities: Provide technical telephone/remote and onsite support at all levels predominately 2nd Line but with some 1st and 3rd Line also. Diagnose and fix issues remotely or when onsite ensuring customer satisfaction Install and use Microsoft Windows Server & Desktop Operating Systems Install new systems, hardware and software Configure and install peripherals Configure desktops & servers Migrate systems, servers and users Support mobile devices Monitor Network security, firewalls and routers Assist with project work Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies Antivirus Software Good benefits package and support for training available. Urgent vacancy - please apply asap

Do you have good IT infrastructure deployment experience and advanced troubleshooting skills to at least a 3rd Line level? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. This role is very varied and you will have the opportunity to get involved in the following activities: Assist with the creation of technical design/implementation documentation Participate in testing and execution of new infrastructure projects Deploy new applications and enhancements as required Implement solutions where necessary which may fall outside of normal business hours Troubleshoot infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. Provide feedback and propose changes to infrastructure specifications Monitor, maintain and support the company’s and customers’ systems infrastructure Support tickets from incoming calls or emails and aim to swiftly resolve them whilst providing excellent customer service skills at all times Visit customer sites as and when appropriate Continuously keep updated with the latest technologies and developments Mentor Support Engineers in new and existing technologies as required on a one to one basis or in a workshop environment Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies such as Veeam Antivirus Software Any knowledge of storage / SAN technologies are desirable e.g. IBM Storage Manager Any knowledge of Centrify or Sonicwall based IT Sec products are desirable Good benefits package and support for training available. Urgent vacancy - please apply asap

Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career. A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. Skills profile - not all essential but a good spread of the following: Troubleshooting skills, as well as simple installation of Microsoft desktop operating systems – Windows XP through to Windows 10 Troubleshooting skills, as well as simple installation of Microsoft server operating systems (2008/2012/2016) Troubleshooting skills, as well as installation of Microsoft Office products Understanding and basic administration of users and computers in Microsoft Active Directory Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products PC & Server hardware commissioning PC hardware troubleshooting Advantageous skills: Experience with administering Microsoft SQL products (2008 through to 2017) Experience with administering Microsoft Exchange Server products (2010/2013/2016) Experience with administering Microsoft Office 365 services Use of ITIL compliant service desk Basic Linux skills VMware / Hyper-V experience Good benefits package and support for training available. Urgent vacancy - please apply asap

Do you have good IT infrastructure deployment experience and advanced troubleshooting skills to at least a 3rd Line level? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. This role is very varied and you will have the opportunity to get involved in the following activities: Assist with the creation of technical design/implementation documentation Participate in testing and execution of new infrastructure projects Deploy new applications and enhancements as required Implement solutions where necessary which may fall outside of normal business hours Troubleshoot infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. Provide feedback and propose changes to infrastructure specifications Monitor, maintain and support the company’s and customers’ systems infrastructure Support tickets from incoming calls or emails and aim to swiftly resolve them whilst providing excellent customer service skills at all times Visit customer sites as and when appropriate Continuously keep updated with the latest technologies and developments Mentor Support Engineers in new and existing technologies as required on a one to one basis or in a workshop environment Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies such as Veeam Antivirus Software Any knowledge of storage / SAN technologies are desirable e.g. IBM Storage Manager Any knowledge of Centrify or Sonicwall based IT Sec products are desirable Good benefits package and support for training available. Urgent vacancy - please apply asap

Are you a 2nd Line level IT Engineer but looking to get more exposure to Server issues and projects? Are you looking to progress into a 3rd Line role? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? This role would also suit current 3rd Line Engineers who would like some more project exposure. A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. Main Responsibilities: Provide technical telephone/remote and onsite support at all levels predominately 2nd Line but with some 1st and 3rd Line also. Diagnose and fix issues remotely or when onsite ensuring customer satisfaction Install and use Microsoft Windows Server & Desktop Operating Systems Install new systems, hardware and software Configure and install peripherals Configure desktops & servers Migrate systems, servers and users Support mobile devices Monitor Network security, firewalls and routers Assist with project work Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies Antivirus Software Good benefits package and support for training available. Urgent vacancy - please apply asap

Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career. A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. Skills profile - not all essential but a good spread of the following: Troubleshooting skills, as well as simple installation of Microsoft desktop operating systems – Windows XP through to Windows 10 Troubleshooting skills, as well as simple installation of Microsoft server operating systems (2008/2012/2016) Troubleshooting skills, as well as installation of Microsoft Office products Understanding and basic administration of users and computers in Microsoft Active Directory Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products PC & Server hardware commissioning PC hardware troubleshooting Advantageous skills: Experience with administering Microsoft SQL products (2008 through to 2017) Experience with administering Microsoft Exchange Server products (2010/2013/2016) Experience with administering Microsoft Office 365 services Use of ITIL compliant service desk Basic Linux skills VMware / Hyper-V experience Good benefits package and support for training available. Urgent vacancy - please apply asap

Do you have good IT infrastructure deployment experience and advanced troubleshooting skills to at least a 3rd Line level? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. This role is very varied and you will have the opportunity to get involved in the following activities: Assist with the creation of technical design/implementation documentation Participate in testing and execution of new infrastructure projects Deploy new applications and enhancements as required Implement solutions where necessary which may fall outside of normal business hours Troubleshoot infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. Provide feedback and propose changes to infrastructure specifications Monitor, maintain and support the company’s and customers’ systems infrastructure Support tickets from incoming calls or emails and aim to swiftly resolve them whilst providing excellent customer service skills at all times Visit customer sites as and when appropriate Continuously keep updated with the latest technologies and developments Mentor Support Engineers in new and existing technologies as required on a one to one basis or in a workshop environment Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies such as Veeam Antivirus Software Any knowledge of storage / SAN technologies are desirable e.g. IBM Storage Manager Any knowledge of Centrify or Sonicwall based IT Sec products are desirable Good benefits package and support for training available. Urgent vacancy - please apply asap

Do you have some good 2nd Line IT Support based skills? Are you looking to work as part of a great team with a fun positive culture? Are you looking to work with a growing company that is able to offer quick progression and who will pay for certifications? The day to day responsibilities will include: • Takes ownership of incidents which cannot be solved immediately with the means of 1st Line Support. • If necessary, they will request external support, e.g. from software or hardware manufacturers. • Restoring a failed IT Service as quickly as possible. • If no ad-hoc solution can be achieved, 2nd Line Support will transfer the Incident to expert technical support groups (3rd Line Support). • If an unplanned disruption or degradation of service is found, the 2nd Line Support passes on the incident to Problem Management. • Liaising with clients throughout the lifecycle of the service ticket. • Prioritise and manage multiple tickets. • Ensure that any technical issues on a service ticket are escalated efficiently. Knowledge and Skills required ( a spread of the following i.e. the whole list is not essential): • Exchange 2007/2016 support. • Active Directory, Group Policy, DFS. • Networking (switches, routers, VLANs, firewalls, VPN). • VMware / Other Virtualisation technology (XenServer, Hyper-V, VirtualBox). • Citrix (Presentation server, XenApp, XenDesktop, NetScaler, Web Interface, Licensing server, Citrix Secure Gateway). • Windows Server OS (2003 R2, 2008 R2, 2012 R2). • DHCP. • DNS. • Print Server. • File Shares. • IIS. • Imaging systems (Norton Ghost, ShadowProtect, Windows Deployment Services). • Anti-Virus and disk encryption systems (Sophos, Bitlocker, Kaspersky, Norton, ESET, Mcafee). • Backup Technologies (Symantec Backup Exec, Veeam, AppAssure, Replay, VMware VDR/VDP, Acronis, Windows/NT Backup). • Database Server Applications (SQL, MySQL, PROGRESS, Oracle). Excellent opportunity with an outstanding technology company who are growing rapidily. Please apply asap - quick feedback guarenteed

Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients? Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos. Package £50K to £55K base plus £5K car plus commission (benefits listed below). The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including; Microsoft: • Windows Server • Active Directory • High Availability / Clustering • Exchange Server • Lync / Skype for Business • Remote Desktop Services • Office 365 including (Sharepoint, Teams, SfB) VMware • vSphere • ESXi • AirWatch • SDDC • vCloud Dell • Storage • Compute • Networking • Thin Client Citrix • XenApp & XenDesktop (known as Virtual Apps and Desktops) • NetScaler (known as ADC) • ShareFile • StoreFront Cisco • SD WAN • Firewalls • Networking The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK. You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions. Roles and responsibilities: • To design technical solutions – on occasion this may mean from concept to completion • To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold • To provide Pre-Sales support and attend customer meetings • Creation of technical documentation • Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations. • To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer • Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus. Package £50K to £55K plus £5K car plus commission