Southbank Centre

We are currently looking for an Application Support Analyst to join our IT Department on a full time, permanent basis. As part of the Digital Systems team and reporting to the IT Applications Lead, this role contributes to the successful administration, support, implementation and improvement of Southbank Centre’s business applications. The core focus of the role is to provide specialist application support for our Events and Collections application suite, including, but not limited to, Artifax event management system, Vernon collections management system and Bynder digital asset management system. The role will benefit from exposure to a broad array of business critical systems. The successful candidate will work across a variety of responsibilities which includes but are not limited to: Provide support to Southbank Centre events, digital asset, collection and other management systems by administering the IT helpdesk & handling support requests according to SLAs, and working towards continual improvement of team KPIs Administer routine system maintenance to preserve system and data integrity and efficiency Work with the Digital Systems team to support the technical delivery of digital systems projects Provide training for Southbank Centre staff on relevant systems Use reporting tools to support the provision of business information to users; including the use of SQL scripts to select and export data We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role. Southbank Centre The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames. Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract. The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation. Our Artistic Mission The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience. Benefits & Perks: As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment. 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga Season ticket loan The deadline for applications is 23:59 on 21 January 2024.

We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis. The successful candidate will join a team of 11 and will report directly to the Head of IT. This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications. The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more. The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.   We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role. Southbank Centre The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.   Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract. The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation. Our Artistic Mission The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience. Benefits & Perks: As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:   A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment. 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga Season ticket loan   The deadline for applications is 23:59 on the closing date for the job posting.