Reed Talent Solutions

17 job(s) at Reed Talent Solutions

Reed Talent Solutions Leeds, Yorkshire
Jul 19, 2024
An ICT Programme Manager is required for our client based in Leeds for an initial 3-year fixed term contract. This is a hybrid position, 1-2 days per week on site. This position is to lead delivery on a major large-scale ICT project the client is undertaking. To lead delivery across the client's ICT Programme, driving the programme forward to deliver its outputs and outcomes to time, cost and quality, including all aspects of programme management from planning, contracting, problem solving, ensuring progress, identifying and gaining approval for solutions through to successful implementation and completion. Experience Practical experience of successfully performing in a similar role - delivering complex ICT change programmes. Proven experience in ICT Programme Management within large organisations - Ideally within the public sector. Ability to demonstrate creative thinking and clear leadership in order to deliver agreed business outcomes and lead stakeholders though all stages of delivering complex ICT programmes. Experience of organisational change and supporting people through behavioural, system and process change. Experience of driving projects and/or programmes to successful conclusions to enable benefits realisation within a Prince2 or MSP environment. Experience of operating within and adhering to a corporate assurance framework. Experience delivering complex ICT change programmes, such as infrastructure upgrades, Operating Systems roll-outs, Enterprise Voice systems migrations, Office 365 & Sharepoint, cybersecurity and governance. Relevant professional qualification (PRINCE2 Practitioner, MSP Practitioner, Agile or equivalent) Knowledge of ICT Security principals and legislation (eg GDPR, ISO27001 and PSN) Understanding of the role, purpose and interfaces of key stakeholders. Experience of leading procurement procedures, including OJEU, preparing tender documentation, tender appraisal, and commercial and technical management of consultants and contractors, working with legal advisors to negotiate contracts with suppliers Knowledge of different forms of contract under which technical and/or infrastructure works can be delivered. Benefits include but not limited to; Local government pension scheme Flexible working hours Metro travel card
Reed Talent Solutions Leeds, Yorkshire
Jul 19, 2024
Full time
A Systems Engineer is required for our client based in Leeds. This is a hybrid positions, 3 days on site and 2 days from home (with some flexibility), therefore please only apply if you can commit to this. The Systems Engineer will be required to provide expertise for the systems maintenance and support of the live technology infrastructure, including patching/upgrades for network and hardware, telephony, databases, Middleware, and security monitoring. Design, implement and maintain the systems required for delivery the objectives of your function to support the organisation in achieving its vision. Technical Duties Install, configure and maintain server hardware and operating services including Azure and other cloud virtualised infrastructure and on-premise implementations Configure, centrally manage and secure the organisation's server and endpoint services using Microsoft Active Directory, Microsoft Intune & Microsoft 365 Configure and manage Microsoft SQL Server & Oracle databases Ensure Microsoft 365 services are configured to allow secure collaboration internally and externally Expertly configure network infrastructure, Firewalls, Switches and Azure environment Apply security, compliance and governance skills to improve the infrastructure Prioritise security requests including the application of security patches and remediation tasks Proactively monitor infrastructure performance, configuring alerts and regular service checks Maintain data backup and recovery across all the organisation's services, ensuring that no data is excluded Provide advanced technical advice to the ICT Service Desk support team, follow ITIL processes, take a technical lead on escalated infrastructure tickets and major incidents Create and maintain highly detailed technical documentation for new systems, to enable teams to support, maintain and develop systems To be available for emergency out of hours work. Where required, take ownership on problem incidents, investigate and provide a solution Benefits include but not limited to; Local government pension scheme Flexible working hours Metro travel card
Reed Talent Solutions Bracknell, Berkshire
Jul 19, 2024
Full time
Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Technician at their Bracknell site. What is the purpose of the role? As a 1st Line Support Technician, you will be adding value to an existing technically diverse team of engineers, with a right 1st time attitude. What does a day in the life look like? You will be liaising directly with on-site engineers to assist them resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. You will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. What does a successful candidate look like? We are looking for candidates who are flexible, dynamic, have a 'can-do' attitude, and the ability to work in a fast paced environment. You must have strong attention to detail skills and be comfortable working in a customer facing environment. No previous network or infrastructure experience is required for this role. This is a great opportunity if you have a desire to work within this sector and you are looking to kick start your career in this industry. What do you need to know about the role? Pay rate - £15 per hour PAYE (paid weekly one week in arears) Location - onsite full time at Lovelace Rd, Bracknell, Berkshire RG12 8SN Shift pattern - 4 days on (7am to 7pm), 4 days off, 4 nights on (7pm to 7am) Contract type - temporary via Reed Talent Solutions Duration - 6 months ongoing Recruitment process - Pre-screen with Reed, CV submission to Fujitsu, 30-45 minute Teams interview with Fujitsu, interview timeframe Thursday 18th July or Tuesday 25th July. For this role you will be required to complete Security Clearance vetting. If you are already Security Cleared and have the ability to transfer your clearance, please let Reed know when we speak with you.
Reed Talent Solutions
Jul 18, 2024
Full time
Here is an insight to the Pensions Dashboard Programme: Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions. Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a Pensions Dashboards Programme (PDP) which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension's dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people. The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible. Responsibilities: The Lead Agile Delivery Manager will report directly to Head of Digital Design and Delivery. In this role you will be responsible for the following: Establishing and maintaining the best methods of delivery between PDP and suppliers and setting standards and expectations (frequency of standups, regular reporting etc) used across all digital teams Dealing tactfully but firmly with ambiguity and conflict and helps establish a team culture that allows for constructive criticism. Managing plans, risks, issues and dependencies with effective escalation where necessary, owning them until they are resolved. Onward reporting of progress at Programme Board level. Actively manage change and governance activity, working closely with other programme colleagues Working with stakeholders across the ecosystem to ensure all interdependencies are jointly owned and managed between parties. Helping develop and utilise meaningful metrics and visualisations to measure progress and provide reassurance that the project remains on track Taking steps where progress has slowed to remove blockers and get delivery moving again, escalating where appropriate Owning and building relationships with the technical teams, Product Owners, and senior stakeholders Ensuring there is two-way communication between teams in order to set and achieve shared goals This is not meant to be an exhaustive list of duties. The need for flexibility, shared accountability and team working is required, and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. You will need to demonstrate the following skills and experience: Essential Criteria: Evidence of providing delivery direction on a large or high-profile digital or technology project. Substantial knowledge and application of agile ways of working, particularly demonstrating an agile mindset to coach and lead technical delivery teams. Experience of having successfully lead teams through the full product life cycle, optimising the delivery flow of teams and identifying innovative ways to unblock issues across or between all stages of the product life cycle. Actively identifying and addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exist. Evidence of leading a continual planning process in a very complex environment, plan beyond product delivery and delivery of sustainable, supportable digital products/services. Substantial experience of working with commercial suppliers to build technology solutions. Substantial experience of working with technical and service teams. Tackling challenging situations with tact and sensitivity. Desirable Criteria: Experience of working in central government, delivering against Government Digital Service (GDS) Standards, Experience within the pensions industry and/or Department of Work and Pensions, Pensions Directorate Experience of developing sustainable support models A good understanding of issues within a large development programme Experience of establishing ways of working and leading diverse teams needed Helping construct and deliver messages across all stakeholders on a project, ensuring they are communicated with on a consistent basis. How to apply: To apply for this position, we kindly request that you submit a cover letter of up to 1000 words. Give evidential points against the Essential Criteria to demonstrate how you are closely aligned to the role and detail why you want to work for the Money and Pensions Service. At the heart of the Money and Pensions Service are our values - caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: - Caring We care about our colleagues and people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and make a positive societal impact. About MaPS At MaPS, we help people - particularly those most in need - to improve their financial wellbeing and build a better, more confident future. Working
Reed Talent Solutions Carlisle, Cumbria
Jul 16, 2024
Full time
About us United Utilities' (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme Flexible and hybrid working Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. We aim to provide comprehensive, cost-effective solutions. Our approach involves implementing projects that prevent rainwater from entering our sewer network, making it less susceptible to rainfall. We achieve this through Sustainable Drainage Systems, focusing on managing rainwater at its source and storing it on the surface, thereby minimising the need for underground storage. We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites in Kendal and/or Carlisle, or from any of our other hubs across Cumbria. We want you to enjoy the benefits of working with us wherever you are . Office or site attendance within Cumbria is expected 3 days per a week. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact. You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables. You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders. You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties. You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects. Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience. Hold a current UK/EU driving licence. It would also be great if you can demonstrate any of the following? desirable? criteria: Demonstratable knowledge and experience of sustainable drainage principles. Experience of delivery in sustainable drainage system projects.
Reed Talent Solutions Bristol, Somerset
Jul 12, 2024
Full time
Azure Platform Manager Permanent UK based (Fully remote) £52,000-£62,000 per annum (Level 4) Civil Aviation Authority (CAA) is the UK's aviation and aerospace regulator and recognised as a world leader in its field. Their activities are diverse, enabling the aviation industry to meet the highest safety standards, and they pride themselves on their ability to adapt to the constantly evolving aviation environment.CAA is on a journey towards being increasingly adaptable, where their colleagues collaborate as part of cross-functional teams. This approach ensures you never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with CAA. Job Summary: Do you have a background in DevOps engineering or a similar field? Are you looking for a new role where you can develop your knowledge of the MS Azure suite to create great DevOps solutions? My client is seeking a DevOps Engineer to join their team to develop enhancements and new solutions across their suite of applications, primarily hosted on Azure and using the Microsoft suite of products. You will work across the IT department and multiple teams to maximize the benefits of Agile, DevOps, and Lean methodologies. This role focuses on the full life cycle development and support of new and existing solutions in their hybrid cloud environment, delivering projects and supporting development teams with DevOps technologies and processes. Key Responsibilities: Lead the implementation of consistent and reliable deployment processes across multiple products and platforms Own Azure DevOps architectures and designs Collaborate with project and delivery managers to plan work at scale and ensure smooth deployments through the CI/CD pipelines Serve as a subject matter expert to advise on optimal technologies Advocate for DevOps within the organization, working alongside the Head of Software Engineering and the Principal Developer to incorporate the best DevOps methodologies into development teams Stay updated with the latest technology, services, and methodologies in DevOps and beyond, bringing them into our organisation Support the rollout of DevSecOps within existing DevOps teams Manage and maintain resources deployed to Microsoft Azure Person specification You will have a background in DevOps Engineering or a similar role, cloud experience in Azure, and the ability to work with a variety of applications using different technologies. It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Working knowledge of CI/CD using Azure DevOps pipelines, including YAML pipelines and automated deployments Experience with Azure PaaS and IaaS Experience working with Docker, containers, and managing/troubleshooting Kubernetes clusters Experience with Helm, Helm charts, releases, and repositories Knowledge of Azure Networking, Network Security Groups, Private Endpoints, and Application Gateway/WAF Proficiency with Azure operational and monitoring tools such as Azure Monitor, Application Insights, and Log Analytics Understanding of Azure AD and access management Experience with Infrastructure as Code using Terraform, Ansible, or ARM templates Additional informationLocation: CAA offers hybrid working for its employees. This means that whilst the role is based at their Gatwick office, there is substantial opportunity to work from home most of the time, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits: Flexible working arrangements Free onsite gym at Gatwick Discounted gym membership for London 28 days annual leave, additional 5 days leave purchase scheme Generous pension scheme and much more The Selection Process Clearance required: The post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. How to Apply: To apply, please send your CV. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment Specialist who may invite you to an initial telephone screening call. The call will last up to 30 minutes, giving you an opportunity to discuss your relevant experience, the role and CAA in more detail. Should you application be progressed, the selection panel will assess your application by considering the evidence you have provided in your CV. Please ensure your application demonstrates how you meet the criteria in the Person Specification for the role. The selection panel will then select the shortlist of candidates to take forward to interview stage. Diversity Confident: CAA is passionate about diversity and ensuring all are included. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Reed Talent Solutions
Jul 12, 2024
Full time
Azure Platform Manager Permanent UK based (Fully remote) £52,000-£62,000 per annum (Level 4) Civil Aviation Authority (CAA) is the UK's aviation and aerospace regulator and recognised as a world leader in its field. Their activities are diverse, enabling the aviation industry to meet the highest safety standards, and they pride themselves on their ability to adapt to the constantly evolving aviation environment.CAA is on a journey towards being increasingly adaptable, where their colleagues collaborate as part of cross-functional teams. This approach ensures you never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with CAA. Job Summary: Do you have a background in DevOps engineering or a similar field? Are you looking for a new role where you can develop your knowledge of the MS Azure suite to create great DevOps solutions? My client is seeking a DevOps Engineer to join their team to develop enhancements and new solutions across their suite of applications, primarily hosted on Azure and using the Microsoft suite of products. You will work across the IT department and multiple teams to maximize the benefits of Agile, DevOps, and Lean methodologies. This role focuses on the full life cycle development and support of new and existing solutions in their hybrid cloud environment, delivering projects and supporting development teams with DevOps technologies and processes. Key Responsibilities: Lead the implementation of consistent and reliable deployment processes across multiple products and platforms Own Azure DevOps architectures and designs Collaborate with project and delivery managers to plan work at scale and ensure smooth deployments through the CI/CD pipelines Serve as a subject matter expert to advise on optimal technologies Advocate for DevOps within the organization, working alongside the Head of Software Engineering and the Principal Developer to incorporate the best DevOps methodologies into development teams Stay updated with the latest technology, services, and methodologies in DevOps and beyond, bringing them into our organisation Support the rollout of DevSecOps within existing DevOps teams Manage and maintain resources deployed to Microsoft Azure Person specification You will have a background in DevOps Engineering or a similar role, cloud experience in Azure, and the ability to work with a variety of applications using different technologies. It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Working knowledge of CI/CD using Azure DevOps pipelines, including YAML pipelines and automated deployments Experience with Azure PaaS and IaaS Experience working with Docker, containers, and managing/troubleshooting Kubernetes clusters Experience with Helm, Helm charts, releases, and repositories Knowledge of Azure Networking, Network Security Groups, Private Endpoints, and Application Gateway/WAF Proficiency with Azure operational and monitoring tools such as Azure Monitor, Application Insights, and Log Analytics Understanding of Azure AD and access management Experience with Infrastructure as Code using Terraform, Ansible, or ARM templates Additional informationLocation: CAA offers hybrid working for its employees. This means that whilst the role is based at their Gatwick office, there is substantial opportunity to work from home most of the time, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits: Flexible working arrangements Free onsite gym at Gatwick Discounted gym membership for London 28 days annual leave, additional 5 days leave purchase scheme Generous pension scheme and much more The Selection Process Clearance required: The post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. How to Apply: To apply, please send your CV. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment Specialist who may invite you to an initial telephone screening call. The call will last up to 30 minutes, giving you an opportunity to discuss your relevant experience, the role and CAA in more detail. Should you application be progressed, the selection panel will assess your application by considering the evidence you have provided in your CV. Please ensure your application demonstrates how you meet the criteria in the Person Specification for the role. The selection panel will then select the shortlist of candidates to take forward to interview stage. Diversity Confident: CAA is passionate about diversity and ensuring all are included. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Reed Talent Solutions
Jul 12, 2024
Full time
Azure Platform Manager Permanent UK based (Fully remote) £52,000-£62,000 per annum (Level 4) Civil Aviation Authority (CAA) is the UK's aviation and aerospace regulator and recognised as a world leader in its field. Their activities are diverse, enabling the aviation industry to meet the highest safety standards, and they pride themselves on their ability to adapt to the constantly evolving aviation environment.CAA is on a journey towards being increasingly adaptable, where their colleagues collaborate as part of cross-functional teams. This approach ensures you never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with CAA. Job Summary: Do you have a background in DevOps engineering or a similar field? Are you looking for a new role where you can develop your knowledge of the MS Azure suite to create great DevOps solutions? My client is seeking a DevOps Engineer to join their team to develop enhancements and new solutions across their suite of applications, primarily hosted on Azure and using the Microsoft suite of products. You will work across the IT department and multiple teams to maximize the benefits of Agile, DevOps, and Lean methodologies. This role focuses on the full life cycle development and support of new and existing solutions in their hybrid cloud environment, delivering projects and supporting development teams with DevOps technologies and processes. Key Responsibilities: Lead the implementation of consistent and reliable deployment processes across multiple products and platforms Own Azure DevOps architectures and designs Collaborate with project and delivery managers to plan work at scale and ensure smooth deployments through the CI/CD pipelines Serve as a subject matter expert to advise on optimal technologies Advocate for DevOps within the organization, working alongside the Head of Software Engineering and the Principal Developer to incorporate the best DevOps methodologies into development teams Stay updated with the latest technology, services, and methodologies in DevOps and beyond, bringing them into our organisation Support the rollout of DevSecOps within existing DevOps teams Manage and maintain resources deployed to Microsoft Azure Person specification You will have a background in DevOps Engineering or a similar role, cloud experience in Azure, and the ability to work with a variety of applications using different technologies. It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Working knowledge of CI/CD using Azure DevOps pipelines, including YAML pipelines and automated deployments Experience with Azure PaaS and IaaS Experience working with Docker, containers, and managing/troubleshooting Kubernetes clusters Experience with Helm, Helm charts, releases, and repositories Knowledge of Azure Networking, Network Security Groups, Private Endpoints, and Application Gateway/WAF Proficiency with Azure operational and monitoring tools such as Azure Monitor, Application Insights, and Log Analytics Understanding of Azure AD and access management Experience with Infrastructure as Code using Terraform, Ansible, or ARM templates Additional informationLocation: CAA offers hybrid working for its employees. This means that whilst the role is based at their Gatwick office, there is substantial opportunity to work from home most of the time, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits: Flexible working arrangements Free onsite gym at Gatwick Discounted gym membership for London 28 days annual leave, additional 5 days leave purchase scheme Generous pension scheme and much more The Selection Process Clearance required: The post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. How to Apply: To apply, please send your CV. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment Specialist who may invite you to an initial telephone screening call. The call will last up to 30 minutes, giving you an opportunity to discuss your relevant experience, the role and CAA in more detail. Should you application be progressed, the selection panel will assess your application by considering the evidence you have provided in your CV. Please ensure your application demonstrates how you meet the criteria in the Person Specification for the role. The selection panel will then select the shortlist of candidates to take forward to interview stage. Diversity Confident: CAA is passionate about diversity and ensuring all are included. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Reed Talent Solutions
Jul 12, 2024
Full time
Azure Platform Manager Permanent UK based (Fully remote) £52,000-£62,000 per annum (Level 4) Civil Aviation Authority (CAA) is the UK's aviation and aerospace regulator and recognised as a world leader in its field. Their activities are diverse, enabling the aviation industry to meet the highest safety standards, and they pride themselves on their ability to adapt to the constantly evolving aviation environment.CAA is on a journey towards being increasingly adaptable, where their colleagues collaborate as part of cross-functional teams. This approach ensures you never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with CAA. Job Summary: Do you have a background in DevOps engineering or a similar field? Are you looking for a new role where you can develop your knowledge of the MS Azure suite to create great DevOps solutions? My client is seeking a DevOps Engineer to join their team to develop enhancements and new solutions across their suite of applications, primarily hosted on Azure and using the Microsoft suite of products. You will work across the IT department and multiple teams to maximize the benefits of Agile, DevOps, and Lean methodologies. This role focuses on the full life cycle development and support of new and existing solutions in their hybrid cloud environment, delivering projects and supporting development teams with DevOps technologies and processes. Key Responsibilities: Lead the implementation of consistent and reliable deployment processes across multiple products and platforms Own Azure DevOps architectures and designs Collaborate with project and delivery managers to plan work at scale and ensure smooth deployments through the CI/CD pipelines Serve as a subject matter expert to advise on optimal technologies Advocate for DevOps within the organization, working alongside the Head of Software Engineering and the Principal Developer to incorporate the best DevOps methodologies into development teams Stay updated with the latest technology, services, and methodologies in DevOps and beyond, bringing them into our organisation Support the rollout of DevSecOps within existing DevOps teams Manage and maintain resources deployed to Microsoft Azure Person specification You will have a background in DevOps Engineering or a similar role, cloud experience in Azure, and the ability to work with a variety of applications using different technologies. It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Working knowledge of CI/CD using Azure DevOps pipelines, including YAML pipelines and automated deployments Experience with Azure PaaS and IaaS Experience working with Docker, containers, and managing/troubleshooting Kubernetes clusters Experience with Helm, Helm charts, releases, and repositories Knowledge of Azure Networking, Network Security Groups, Private Endpoints, and Application Gateway/WAF Proficiency with Azure operational and monitoring tools such as Azure Monitor, Application Insights, and Log Analytics Understanding of Azure AD and access management Experience with Infrastructure as Code using Terraform, Ansible, or ARM templates Additional informationLocation: CAA offers hybrid working for its employees. This means that whilst the role is based at their Gatwick office, there is substantial opportunity to work from home most of the time, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits: Flexible working arrangements Free onsite gym at Gatwick Discounted gym membership for London 28 days annual leave, additional 5 days leave purchase scheme Generous pension scheme and much more The Selection Process Clearance required: The post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. How to Apply: To apply, please send your CV. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment Specialist who may invite you to an initial telephone screening call. The call will last up to 30 minutes, giving you an opportunity to discuss your relevant experience, the role and CAA in more detail. Should you application be progressed, the selection panel will assess your application by considering the evidence you have provided in your CV. Please ensure your application demonstrates how you meet the criteria in the Person Specification for the role. The selection panel will then select the shortlist of candidates to take forward to interview stage. Diversity Confident: CAA is passionate about diversity and ensuring all are included. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Reed Talent Solutions Crawley, Sussex
Jul 12, 2024
Full time
Azure Platform Manager Permanent UK based (Fully remote) £52,000-£62,000 per annum (Level 4) Civil Aviation Authority (CAA) is the UK's aviation and aerospace regulator and recognised as a world leader in its field. Their activities are diverse, enabling the aviation industry to meet the highest safety standards, and they pride themselves on their ability to adapt to the constantly evolving aviation environment.CAA is on a journey towards being increasingly adaptable, where their colleagues collaborate as part of cross-functional teams. This approach ensures you never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with CAA. Job Summary: Do you have a background in DevOps engineering or a similar field? Are you looking for a new role where you can develop your knowledge of the MS Azure suite to create great DevOps solutions? My client is seeking a DevOps Engineer to join their team to develop enhancements and new solutions across their suite of applications, primarily hosted on Azure and using the Microsoft suite of products. You will work across the IT department and multiple teams to maximize the benefits of Agile, DevOps, and Lean methodologies. This role focuses on the full life cycle development and support of new and existing solutions in their hybrid cloud environment, delivering projects and supporting development teams with DevOps technologies and processes. Key Responsibilities: Lead the implementation of consistent and reliable deployment processes across multiple products and platforms Own Azure DevOps architectures and designs Collaborate with project and delivery managers to plan work at scale and ensure smooth deployments through the CI/CD pipelines Serve as a subject matter expert to advise on optimal technologies Advocate for DevOps within the organization, working alongside the Head of Software Engineering and the Principal Developer to incorporate the best DevOps methodologies into development teams Stay updated with the latest technology, services, and methodologies in DevOps and beyond, bringing them into our organisation Support the rollout of DevSecOps within existing DevOps teams Manage and maintain resources deployed to Microsoft Azure Person specification You will have a background in DevOps Engineering or a similar role, cloud experience in Azure, and the ability to work with a variety of applications using different technologies. It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Working knowledge of CI/CD using Azure DevOps pipelines, including YAML pipelines and automated deployments Experience with Azure PaaS and IaaS Experience working with Docker, containers, and managing/troubleshooting Kubernetes clusters Experience with Helm, Helm charts, releases, and repositories Knowledge of Azure Networking, Network Security Groups, Private Endpoints, and Application Gateway/WAF Proficiency with Azure operational and monitoring tools such as Azure Monitor, Application Insights, and Log Analytics Understanding of Azure AD and access management Experience with Infrastructure as Code using Terraform, Ansible, or ARM templates Additional informationLocation: CAA offers hybrid working for its employees. This means that whilst the role is based at their Gatwick office, there is substantial opportunity to work from home most of the time, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits: Flexible working arrangements Free onsite gym at Gatwick Discounted gym membership for London 28 days annual leave, additional 5 days leave purchase scheme Generous pension scheme and much more The Selection Process Clearance required: The post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years. If you do not meet these requirements, we may not be able to accept your application. How to Apply: To apply, please send your CV. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment Specialist who may invite you to an initial telephone screening call. The call will last up to 30 minutes, giving you an opportunity to discuss your relevant experience, the role and CAA in more detail. Should you application be progressed, the selection panel will assess your application by considering the evidence you have provided in your CV. Please ensure your application demonstrates how you meet the criteria in the Person Specification for the role. The selection panel will then select the shortlist of candidates to take forward to interview stage. Diversity Confident: CAA is passionate about diversity and ensuring all are included. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Reed Talent Solutions
Aug 18, 2023
Full time
As a DevOps Engineer, you will have experience of designing and architecting highly-available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. As a DevOps Engineer, you will work to optimise our development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. You will initially work mostly with AWS, OpenStack and OpenShift developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to our services currently running. You will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. You will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. You will excel at architecting cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements, working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. You will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods, and tools and efficient use of resources and integration of multiple systems and technology. You will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. You will understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. You must put users first, manage competing priorities excel at collaborating with users and user researchers and be able to make recommendations on the best tools and methods to use. You will work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost effective manner. You will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). to find out more click the apply here button
Reed Talent Solutions
Aug 16, 2023
Full time
Main duties and responsibilities Programming and build - You can design, write and iterate code from prototype to production-ready. You understand security, accessibility and version control. You can use a range of coding tools and languages. You can develop code that self-generates documentation that supports Data Scientists and Data Analysts. Technical understanding - You know about the specific technologies that underpin your ability to deliver the responsibilities and tasks of the role. You can apply the required breadth and depth of technical knowledge. Testing - You can plan, design, manage, execute and report tests, using appropriate tools and techniques, and work within regulations. You know how to ensure that risks associated with deployment are adequately understood and documented Problem resolution - You know how to log, analyse and manage problems in order to identify and implement the appropriate solution. You can ensure that the problem is fixed. You will work in the Data Engineering and Enablement Division that reports into the Data Operations Directorate. It's an exciting time to join as we seek to create leading Health Protection data capabilities that enable data scientists and data analysts to develop insights that inform public health decisions with resilience platforms and curated data assets. The role requires the ingestion of a wide range of data assets, building acquisition, orchestration, data pipelines and curated data marts and data egresses. We are seeking to mature our advanced capabilities with standardised practices, machine learning and agility needed to pro-active detect and respond to new public health issues. You will be involved in the delivery lifecycle from engaging with stakeholders on new initiatives, analysing use cases, developing optimal designs that where possible re-use and extend capabilities, and implement and operate the design. Our teams work collaboratively in an agile multi-disciplinary team mode and we are looking for engineers who have the ability to operate in feature teams, data operations and DevSecOps models. We are developing our engineering community of practice to share knowledge, enhance our standards and processes to provide a strong foundation to develop individuals, teams and innovation. Essential Criteria Strong at python, unit testing (pytest) and pep8 standards Writing robust data pipeline code that can run unattended Pandas data validation, manipulation, merging, joining and at times visualisation Unix environment, server health and management of ongoing running processes Github, git, pull requests, CI and code review Logging and reporting pragmatically Ability to troubleshoot and solve numerical and technical problems High attention to detail Excellent communication and facilitation skills evidenced through verbal and written means to a wide range of stakeholders Experience with Agile delivery Data engineering experience using Python, SQL, Spark and AWS Hands on ETL development experience utilizing Microsoft enterprise stack / Azure and AWS Glue Knowledge of data management platforms and development with SQLServer Experience with publishing data sets for visualisation and analysis Experience with supporting design of data models / data flows Ability to work as part of a team to develop and deliver end-to-end data warehouse solutions Analytical skill set with an ability to understand data requirements and support the development of data solutions Desirable Criteria Machine learning for engineering practices, such as meta driven intelligent ETL and pipeline processes Experience of working with JIRA (or Azure DevOps or similar tools) within an Agile/Scrum environment Experience/understanding of software and data lifecycle management Educated to degree level (not essential, experience is key). Relevant numerate, technical or computer science discipline would be an advantage for more info click the apply here button
Reed Talent Solutions
Aug 16, 2023
Full time
Essential Criteria As a modern Identity and Access Management (IAM) team leader, having a strong technical background is essential to effectively lead and guide your team. Here are some key technical skills and experience that a modern IAM team leader should possess: You should have a deep understanding of IAM technologies and solutions, including identity management systems, access management systems, single sign-on (SSO), multi-factor authentication (MFA), privilege access management (PAM), and directory services. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Familiarity with popular IAM platforms such as Azure Active Directory, AWS SSO is valuable. A comprehensive knowledge of identity protocols and standards is crucial. This includes protocols like OAuth, OpenID Connect, SAML, LDAP, and SCIM. Understanding how these protocols work and their application in different scenarios is important for designing and implementing secure IAM solutions. Experience with legacy systems and migration, specifically in transitioning from LDAP and Kerberos to OpenID/Cloud is beneficial. Experience with SaaS and multi-cloud operations, including integration of different cloud identity providers and secure access management is desirable. Experience in leading teams and project management, including coordination with stakeholders and delivering IAM solutions aligned with business objectives is essential Good understanding of latest IAM trends, technologies, and best practices. Desirable Experience Good understanding of Microsoft 365 service (desirable) Experience with DevOps and CI/CD to automate IAM tasks and ensure efficient and secure system deployments. Formal technical qualification, e.g. MCSE or equivalent Remember, while technical expertise is crucial, as an IAM team leader, you should also possess strong leadership, communication, and project management skills. Balancing technical knowledge with the ability to collaborate, mentor, and guide your team is essential for success in this role. We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. TO FIND OUT MORE CLICK THE APPLY HERE BUTTON
Reed Talent Solutions Omagh, County Tyrone
Sep 15, 2022
Full time
Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities.Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK.If you are passionate about providing world-class customer service and are looking for a role that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you.We are inviting applications for Driving Test Centre Associates with paid training. If this role appeals to you, please apply now. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. This is a part-time role involving day shifts (this could be any time between 8.00am-5.30pm/6.30pm, including half days and/or full days) and evening shifts (typically 4.30pm to 9.30pm) Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Checking candidates have the correct ID documents and booking them in on the system. What is in it for you: These roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. This site operates typically 2 days a week (Tue + Thurs) plus occasional Weds with added capacity. The ideal candidate will be available for mornings, afternoons and occasional evening and Saturday shifts. Shifts could range from:Full day shifts - this could be any time between 8.00am-5.30pm/6.30pmMornings - typically 8.00am-1.00pmAfternoons - typically 12.30-5.30/6.30pmEvenings - typically 4.30pm to 9.30pmAfternoon & Evenings - typically 12.00pm-9.00pm Required Skills and experience: Applicants must hold a full UK driving licence due to the nature of the role (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturday. Able to remain calm and deal with confrontational candidates in a professional manner. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.
Reed Talent Solutions
Feb 05, 2022
Full time
Why you should join us… We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity. At ITV, we're well on our way to becoming a digital first business. We're transforming the way we work so that tech is at the heart of everything we do. It's what our More Than TV strategy is all about. And none of it would be possible without our data - and the people behind it. Business Area Overview: Our data team is responsible for helping us realise the value of data. That could mean anything from upskilling and training our people, to increasing our revenue through experimentation and personalisation. The list is truly endless. The team works across our business and impacts everything from Studios and Broadcast to Shared Services. Our strategists develop creative data stories and work with our teams of Data Analysts - they know how to squeeze value from creativity. As we enter the fourth industrial revolution, anyone who joins the team will have the opportunity to work on genuinely groundbreaking innovations so that we can continue to blend science into a creative business. ... The role Sitting in the data experimentation team, we have an opportunity for a Senior Data Analyst to help deliver our ambitious data strategy. In this role you will take full ownership of analytical requirements for a business domain in a cross functional team. We are looking for talented individuals who are well-versed in big data techniques and have a strong interest in media, to join the team. We have ambitions to lead the market in data-powered, video advertising products that deliver compelling and effective solutions to advertisers and their media agencies. Key accountabilities Key Responsibilities: Promote and embed data experimentation across ITV business domains to drive value growth Create and maintain automated data products for commercial and operations teams, highlighting media opportunities, product performance and campaign optimisation Support the design of advertising effectiveness metrics and reporting, to prove the value of our ad and data products to advertisers Help shape, test and optimise data products for high-quality ad targeting As part of a cross functional team develop prototypes and embed data solutions for business stakeholders Collaborate with cross functional teams including data strategist, data scientists, engineers and business stakeholders to drive projects forward Communicate analytics and insight to business stakeholders in a non-technical, commercial and impactful manner Proactively suggest data driven solutions to add value to the business wherever possible Skills & experience Minimum Criteria: Experience of working in the data analytics industry, preferably with extensive digital exposure Keen problem solver who is able to demonstrate critical thinking Excellent attention to detail Programming skills in Python Experience working with GCP, Tableau and AWS Experience analysing large datasets using SQL ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader, we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role. (minimum criteria above) Key Criteria: Strong communication skills with the ability to tell stories with data Comfortable visualising and presenting analysis across a range of formats (reports, powerpoint, dashboards, e-mail) An understanding of analytical techniques and experimentation methodologies Experience working closely with business stakeholders and engineering teams Experience mentoring junior members of the team Exposure to agile product development An understanding of datamesh Interest in digital media and familiar with advertising technologies and platforms Interest in the TV landscape Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything... our email is . * There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications To apply for this role please see link: https://jobs/senior-data-analyst-1168?_ga=-. Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we...
Reed Talent Solutions
Oct 07, 2021
Full time
Reed Talent Solutions are proud to be supporting NHS Digital with recruitment. We are currently supporting the search for a talented Delivery Managers to join their growing teams in either Leeds or London. NHS Digital is the national information and technology provider for the health and care system. Our growing team of 2,700+ information analysis, technology and project management experts create, deliver and manage the crucial digital systems, services, products and standards upon which health and care professionals depend, working in partnership with both national and local organisations. Our Delivery Managers: are responsible for managing the delivery (including documentation, assurance and deployment) of digital products, services or initiatives. ensure our delivery teams are adopting and applying the most appropriate lean and agile techniques. identify and resolve risks, issues, dependencies and other blockers to successful delivery. We're growing and are looking for Delivery Managers to join a number of our directorates and have a range of roles which include: Product Development designs and delivers new applications to help citizens, patients and clinicians including the NHS website, NHS App, NHS login and Digital Urgent and Emergency Care. Delivery Manager for NHS App - Supporting 16 million users accessing healthcare services on their smartphone or tablet. Help us continue to inform people about their health and care, manage their health and access new digital healthcare tools Delivery Manager for Streaming and Redirection - Delivering the Streaming and redirection product which helps support the streaming and re-direction of patients arriving at Emergency Departments (EDs) Delivery Managers for the Product Portfolio team in Digital Urgent and Emergency Care - to help deliver strong relationships with both internal and external stakeholders and ensure a coherent approach between product areas Delivery Manager for PODAC (Digital Pharmacy, Optometry, Dentistry, Ambulance and Community Care) - Leading the development of IT systems to support NHS services within these sectors. This will include working with existing NHS products and services within PODAC settings, as well as developing, testing and implementing bespoke standards and products Delivery Manager for the NHS e-Referral Service - Supporting delivery of the service that helps patients to choose their first hospital or clinic appointment with a specialist Delivery Manager in Primary Care Technology - Delivering better GP systems, using shared, open standards, to help unlock the potential of digital technology across the NHS Data Services is the data custodian for the health and care system, has primary responsibility for driving data quality, linking data across the system and providing reliable statistics and insights. Delivery Managers for Data Services Alliance - Working with a Product Manager to support a delivery squad within the Alliance using agile delivery approaches - ensuring products are delivered on time, blockers are removed and teams remain focussed and motivated As a Delivery Manager you will: be responsible for the delivery of products and services by multi-disciplinary user-centred or software delivery teams work closely with a Product Manager, ensuring the vision, objectives and outcomes of the team are clearly defined, well-articulated, and understood by all members of your team contribute to the on-going development of NHS Digital's Digital Services Delivery Professional Group, and the community of Delivery Management specialists lead a highly effective team, supporting them to ensure they are collaborating well and motivated. Encouraging and facilitating continuous improvements across the team, focussed on what is key for the delivery of digital products and services utilise a range of agile practices and techniques including Scrum and Kanban use clear, open and transparent frameworks with your delivery team (such as Kanban, Lean or Scrum) About The Candidate Some of the skills and experience we're looking for: experience of effectively applying agile principles to manage the delivery of digital products or services by a multi-disciplinary user-centred development team experience coaching and leading high performing teams, identifying the best methods for delivery and encouraging continuous improvement experience planning resource, scheduling and sequencing activity to optimise flow and critical paths to delivery experience tracking, managing, removing, minimising or escalating risks, issues and dependencies and understanding how they impact the work of the team experience of planning and transitioning between stages of a product life cycle experience evaluating, managing and visualizing outcomes by measuring individual behaviours, team behaviours, engagement and business value within a delivery team - using techniques such as sprint reviews/demos, team retrospectives and health surveys and dojo activities Our work matters. You matter. What we offer you: we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups 27 days annual leave increasing to 33 days with service ability to buy and sell annual leave a generous pension (with our contribution equal to 20.6% of your earnings) NHS Discounts including shops, restaurants, gym, mobile phones, and insurance employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes Don't worry if you don't meet all the criteria we've suggested - knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
Reed Talent Solutions Manchester, Lancashire
Sep 09, 2021
Full time
My client makes the final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations. My client investigates complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or has given a poor service and not put things right. My client is recruiting for X2 First Line Support Service Analyst roles and X1 Second line Support Service Analyst role due to the large infrastructure change they are currently undergoing. The role My client are looking for an enthusiastic ICT First Line Service Desk Analyst, with front line experience of end user support to join their ICT team. Reporting to the ICT Service Desk Team Leader, you will be responsible for logging, resolving and escalating a range of ICT incidents and service requests as well as systems and event monitoring tasks and end-user device management. You will deal with enquiries raised over the telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality. The First Line Service Analyst provides front line end user support to approximately 490 staff across our Manchester and London offices. Logging and resolving incidents and service requests raised over the telephone, self-service or face to face to deliver a customer focussed service. Key accountabilities Following agreed procedures, identifies, registers and categorises incidents and service requests according to severity and impact. Gathers information to allow suitable triage activities to take place and enable resolution promptly. Reviews and updates incidents & service requests with progress and advises users of actions taken on a regular basis. Provide first line end user support for Windows Operating System, VMWare Horizon, VPN connectivity, Apple IoS, Active Directory, Outlook, Office365, SharePoint, MS Dynamics, Teams, Teams-enabled meeting room equipment, Mobile Devices and MFDs escalating to internal teams or external suppliers where necessary. Complete tasks as required to ensure systems are proactively monitored and end-user devices are managed. Assist in the maintaining of the software and hardware asset register to support the audit process. Testing new or upgraded applications and hardware. Essential experience Previous experience of working in a customer-focused ICT service provider environment. Excellent analytical and triage skills and an informed, evidence-based approach. Good planning and organisational skills. The ability to meet targets and deadlines. Excellent communication skills, including verbal and written. Knowledge of a wide range of technologies including: Windows Operating Systems, Active Directory, Outlook, Teams, Microsoft Office, Office365, SharePoint, Apple mobile devices, MFDs and Telephony Demonstrate dedication and a strong sense of customer service. Provide balance between customer needs and client operational interests Contributes towards continuous service improvement. Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more - Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -