HMRC

12 job(s) at HMRC

HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description As a DevOps Engineer, you'll join an agile team to deliver software for Cloud Services and Dynamics, using best practices and industry standards. Collaborating with Senior Developers and stakeholders, you'll build and configure solutions that meet business needs. Your role includes supporting development processes-managing tools, testing environments, code control, and automating systems. You'll contribute to new service offerings for HMRC by supporting infrastructure deployment and management across programs, working closely with technical teams to deliver and maintain solutions quickly and efficiently. Person specification Role responsibilities can include any or all the following disciplines across the full range of duties: Manage time efficiently and prioritise workload independently. Develop, maintain, and share technical knowledge within the team. Collaborate with colleagues in the LEADS Guild to deliver solutions within specified timelines and coordinate with staff across Operations, Database, Test, and Business Teams. Support live systems as required, establish and maintain development environments, and resolve incidents and issues promptly. Escalate identified risks and issues to Senior Developers when necessary. Conduct impact analysis and provide estimates for enhancements or changes; participate in peer reviews and consult Senior Developers for clarification as needed. Build, test, document, and implement solutions according to the Delivery Framework and comply with team quality standards. Develop and test code modifications following program specifications and established testing strategies. Assist test teams during testing cycles and prepare documentation to support changes in the live environment. Release code changes into the production environment according to best practices and organisational procedures. The role requires regular, rostered on-call and out-of-hours support for 24/7 services within 12 months, including support during infrastructure enhancements. Essential Criteria Strong Linux/Unix system administration skills. Practical experience with at least one cloud platform (AWS/Azure). CI/CD pipeline development (GitHub, Gitlab CI Jenkins, Azure DevOps). Familiarity with infrastructure-as-code tools (Terraform, CloudFormation). Containerisation skills (Docker) and orchestration experience (kubernetes). Basic scripting (Python, Bash, PowerShell). Experience with monitoring and logging tools (Prometheus, Grafana, CloudWatch ELK, etc). Use of DevOps tools (Jira, Confluence, Artifactory). Desirable Criteria Ability to improve deployment workflows. Automation experience to minimise manual tasks. Understanding of secure infrastructure best practices. Support for reliability processes (incident response, reviews). Capability to mentor or share expertise within the team. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences. A 500-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date ' click apply for full job details
HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. We are seeking experienced Senior IT Service Managers to join the Enterprise Cloud Services team within CDIO. We are looking for people who demonstrate a collaborative and inclusive approach, with a strong ability to communicate clearly and effectively with a wide range of stakeholders. You will take accountability and ownership for your work and be committed to continuous improvement, with the ability to coach, mentor, reflect, and give and receive feedback. You will be flexible and adaptable, able to work with appropriate urgency in a live service environment, and passionate about keeping the customer at the heart of everything you do. Job description A Senior IT Service Manager is responsible for delivering robust service management across multiple platforms, channels and cloud based services, ensuring service availability, performance and process maturity. We're looking for experienced Senior IT Service Managers to join HMRC's Enterprise Cloud Services (ECS) team, working within product teams who design, build, automate, and operate cloud services. We are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. You will oversee the day to day operation of key cloud services, playing a key role in delivering secure, resilient, and scalable cloud platform services. This includes building and maintaining strong working relationships with other CDIO teams and third party suppliers to ensure services are effectively supported and continuously improved. Travel information Travel to Telford is required as part of this role, and 60% of your working time will need to be office based. Person specification Your responsibilities will include, but not be limited to: Govern ITSM processes using ITIL 4 best practices. Oversee incident and problem management. Maintain accurate configuration and asset data. Provide change and release governance. Monitor performance and report on KPIs. Engage stakeholders across service teams. Drive continual service improvement initiatives. Ensure compliance with security and usage policies. Communicate and influence effectively with the ability to collaborate across teams and organisational boundaries. Be pragmatic and persuasive with strong negotiation skills. Essential Criteria Experience of working in an IT Service Management or Service Delivery role, contributing to the effective operation of live IT or digital services within a structured service management framework (for example ITIL). Working knowledge of either ITIL practices (v3 or v4) at foundation, with practical experience applying service management processes such as incident management, change management, problem management, service level management and continual service improvement in an operational environment. Experience of supporting service availability and performance, working to agreed service levels and key performance indicators, and contributing to the identification and delivery of service improvements. Experience of responding to and supporting the resolution of service issues and incidents, including assessing and escalating risks and issues appropriately, and ensuring timely and effective communication with stakeholders. Ability to work collaboratively with multi disciplinary teams, including technical specialists, product or delivery teams, suppliers and security stakeholders, to support the delivery and continuous improvement of IT services. Strong communication and stakeholder engagement skills, with the ability to communicate service information clearly and confidently to both technical and non technical audiences. An understanding of how digital and IT services support statutory or operational functions. Experience or understanding of Cloud Platforms (AWS, Azure) Experience of working in Agile product driven environments and an understanding of how they underpin and change the way service is managed and delivered. Additional Security Information This role requires the successful candidates to hold or be willing to hold Security Check (SC) clearance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford Lynx House, Portsmouth - moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualifications and previous experiences. A 750-word personal statement. Your personal statement should show how you meet the person specification and essential criteria. Further details around what this will entail are listed on the application form. Sift At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Experience. Interviews will take place face to face at Telford Regional office. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: . click apply for full job details
HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you inquisitive, do you like solving problems and are interested in finding new ways to do existing tasks and visualise data? If so, then joining HMRC's Data Science Services Low/No Code team could be the job you are looking for. Our Team operate at the cutting edge of low-code technology, chiefly Power Platform, using a wide range of data and tools to support the strategic objectives of the department and to help solve some of the key challenges, whether that's ensuring HMRC collects the right taxes; pays out the right financial support; making it easier for our customers to get their taxes right; or supporting wider government economic aims. Agile delivery enables projects to generate a range of data science products, including tailored interactive visuals, dashboards, applications, AI solutions, and impactful analysis and insight. Our interactive products drive operational decisions and aid our customers with their day-to-day processes, making real change within the organisation. To develop and deliver these products the team primarily utilise the Power Apps, Power Automate, Power Bi, Co-Pilot Studio and AI Builder The team have access to a range of ever-developing analytical tools that we are keen to investigate. Job description This role sits at the heart of the Data Science Services Low/No Code team. The team uses low code/no code tools, primarily but not limited to Power Platform, to develop a range of interactive apps and data visualisations that are relied upon daily by thousands of colleagues across the department, delivering tangible, large-scale operational impact, while also pioneering the use of low-code AI tools to solve business problems, making this an exciting time to join. On a day-to-day basis, you will work alongside data scientists, data engineers and IT professionals to design, develop and support Power Platform solutions. You will work closely with stakeholders to understand business needs, translate requirements into practical low-code solutions and deliver applications, automation and reporting products that improve processes, support decision making and deliver measurable business outcomes. You will collaborate with colleagues and stakeholders across HMRC to develop and enhance low-code solutions. You will work with data from a variety of sources, helping to design applications, automate business processes and create reporting solutions that meet user needs and support operational decision making. Designing and developing Power Apps solutions that support business processes and operational teams. Collaborating with stakeholders to understand requirements, demonstrate solutions and support successful product delivery. Building Power Automate workflows to automate manual activities and improve efficiency. Creating dashboards and reports using Power BI to support analysis and decision making. Working with a variety of data sources, including preparing, transforming and integrating data for use in applications, automation solutions and reporting. Investigating and adopting new Power Platform capabilities, including AI Builder and Copilot Studio, where they can add business value. Supporting and mentoring members of the wider citizen developer community and promoting good development practices. Candidate Information Session Details: Information session 17th September 10-11am. Link - Associate Data Scientist - Information Session - Fill in form Person specification An ideal candidate would be inquisitive, curious about data and keen to learn and develop. We are looking for someone who is aware of project delivery methods, ethical considerations as well as having knowledge of the technologies used. You'll also be a good communicator, who is able to describe technical issues to non-technical stakeholders and conversely be able to understand and liaise with technical specialists. We expect the candidate to have strong knowledge of Power Apps and Power Automate and be able to draw upon a range of examples demonstrating both their technical capability and their ability to deliver successful business outcomes. Essential Criteria Programming and Build (data science) • Develop and test solutions using Power Apps and Power Automate, including building applications, automating processes, implementing data-driven business logic, and collaborating on shared solutions using appropriate development practices. Data Science Innovation • Seek out and research new techniques and capabilities within Power Platform to support learning and development. • Ask questions to improve your knowledge and understanding of Power Platform development best practice. • See possibilities for improvement, innovation and automation using Power Apps and Power Automate. Delivering Business Impact • Collaborate to help identify user needs and develop and deliver data science products, using Power Apps and Power Automate. • Communicate effectively and present analysis and visualisations tailored to your audience. Desirable Criteria: • Knowledge of CoPilot Studio, AI Builder, CoPilot Agents would be an advantage. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Programming and Build (data science) Data Science Innovation Delivering Business Impact We only ask for evidence of these technical skills on your application form: Programming and Build (data science) Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV covering your last 3 roles, job history and achievements (max 100 words) per role. A 500-word Personal Statement. Your Personal Statement (max 500 words) should evidence your suitability for the role, and how you meet the requirements and essential criteria as outlined in the Person Specification part of the advert. A 250-word statement addressing the requested Technical Skill - Programming and Build (Data Science). Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM assessment . click apply for full job details
HMRC Edinburgh, Midlothian
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Chief Digital Information Office delivers complex, high-value products and platforms that support HMRC's strategic goals and improve outcomes for millions of users. We work in multidisciplinary teams using modern Agile delivery practices to deliver services at scale and improve outcomes for users. As a Senior Agile Delivery Manager, you will be accountable for the effective delivery of complex, high-risk digital services across multiple teams or initiatives. You will shape delivery approaches, manage systemic risks and dependencies, and act as a primary escalation point for delivery challenges. You will play a critical role in improving delivery confidence, capability and outcomes. Job description You will optimise delivery flow across complex delivery environments, ensuring teams can deliver value effectively, sustainably and at pace. Using expert Agile and Lean delivery practices, you will tailor approaches to context, coach Delivery Managers and teams, and work with senior stakeholders to resolve delivery challenges and manage trade-offs. Operating across programmes or portfolios, you will influence delivery strategy, stakeholder alignment and capability development. You will act as the main escalation point for delivery risks, issues and dependencies that sit beyond the control of individual teams, reporting to a Head of Delivery or equivalent senior leader. Person specification You are an experienced delivery leader who thrives in complexity and ambiguity. You bring strong judgement, credibility and confidence, and are comfortable challenging ineffective practices while supporting teams to improve delivery outcomes. You are a strong coach and mentor, able to develop Delivery Managers and multidisciplinary teams, and you communicate clearly and effectively with senior stakeholders. You balance pace, quality and sustainability using evidence-based decision making. Key Responsibilities Lead Agile delivery across multiple complex product and platform teams. Act as the primary escalation point for delivery risks, issues and dependencies. Optimise delivery flow by identifying and removing systemic blockers. Coach and mentor Delivery Managers and multidisciplinary teams. Shape and tailor Agile delivery approaches to suit context and complexity. Influence senior stakeholders to improve delivery confidence and outcomes. Drive continuous improvement in delivery practices, performance and capability. Support governance of platform technical health, reliability and sustainability. Essential Criteria Proven experience leading Agile delivery across multiple teams in complex, high-risk digital environments. Experience managing cross-team dependencies, risks and competing priorities. Evidence of improving delivery performance or flow (e.g. removing blockers, improving throughput, stabilising services). Strong experience coaching and developing Delivery Managers and teams. Ability to influence senior stakeholders and manage difficult delivery trade-offs. Strong organisational judgement and decision-making capability. Ability to operate effectively in fast-changing, high-pressure or ambiguous environments. Desirable Criteria Experience working in platform and Robotic Process Automation (RPA). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Complex Agile Delivery Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your Job History providedetails of up to your previous 5 roles (150 words per role). Please complete the Previous Skills and Experience section by providingdetails of how you meet the essential criteria (up to 750 words max). Any evidence provided that exceeds the wordcount will not be assessed. A 250-word Technical Statement - Please tell us about a complex Agile delivery that you led across multiple Agile teams, products or platforms, outlining how you managed risks, dependencies and stakeholder trade-offs to improve delivery outcomes and deliver measurable results. Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and Technical Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experiencewill be assessed to explore in detail what you are capable of. You will be asked a Technical Skills question based on Complex Agile Delivery. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
HMRC Wellington, Somerset
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. Job description As a Cyber Fraud Senior Analyst, you will play a key role in identifying, investigating, and mitigating identity related and cyber enabled fraud impacting HMRC services. Working within the FPC, the role blends cyber security, data analytics, and operational fraud response, combining advanced analytical techniques and threat based thinking, to protect customers and HMRC from emerging threats. A Cyber Fraud Senior Analyst is responsible for detecting, analysing, and responding to cyber enabled and identity related fraud affecting HMRC's digital services. This role is critical in enabling HMRC to stay ahead of adversaries. You act as both a technical specialist and an operational decision maker-identifying suspicious activity, supporting investigations, guiding interventions, and improving HMRC's fraud detection capabilities. Person specification Data Analysis & Tool Development Innovate with new tools and techniques to enhance data analysis capabilities. Detect suspicious identity-related activity using methods like data mining, data matching, clustering, and outlier detection. You will also use your experience of scripting, to proactively search and discover anomalies. Investigation Investigate anomalies and suspicious activity, applying intelligence-led approaches to disrupt fraudulent behaviour. Case Management Lead and advise on complex and sensitive fraud investigations. Be the escalation point for high-impact or difficult data analysis cases. Innovation Support innovation and continuous improvement in fraud prevention techniques, leveraging automation, anomaly detection, and advanced analytics to stay ahead of evolving threats, and ensure a prompt and effective response. Team Development Provide day-to-day guidance and mentorship to junior analysts, supporting their development, guiding fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & Leadership Support and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional Collaboration Act as the key liaison across multiple Fraud Prevention Centre and HMRC teams, contributing to planning by interpreting the broader fraud threat landscape. Adaptability Embrace ambiguity in this evolving role, contributing flexibly as the team grows and responsibilities expand. Essential Criteria Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation. Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Intelligence) methods. Data analysis skills and experience with large data sets, with proficiency software development and scripting complex queries in analysis environments. Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools. A degree in Data Analysis, Data Science, Information Security, Cyber Security, or at least previous experience in a relevant cyber role. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting. A sound understanding of Identity, Verification and Authentication principles. Desirable Criteria Strong communicator across both technical and business domains, with the ability to influence and mentor team members and stakeholders. Skilled in reporting, presenting, and visualising complex data in creative, digestible formats. Technical understanding of web services (e.g. cookies, IP addresses, authentication processes) and experience using SIEM platforms such as Splunk. Scripting skills (e.g., Excel functions) and awareness of fraud risks in digital services. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Additional Security Information The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. Technical skills We'll assess you against these technical skills during the selection process: Technical Question based on Digital Forensics Technical Question based on Incident Response Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles and your qualifications. The word limit for each role is 100 words. You should outline any key responsibilities and significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role . click apply for full job details
HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As a Senior Infrastructure Engineer (DevOps), you will work in an Agile fast-paced environment helping to deliver and maintain database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products. In addition, you will be responsible for the design, implementation, configuration, maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels. At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work-life balance through fair hybrid working arrangements, supporting families and accommodating personal needs. Our commitment to diversity, equity and inclusion ensures everyone has a sense of belonging, with attention to allergies and support for neurodiversity. Your career will flourish with our clear path for advancement, extensive training and development opportunities, and chance to gain qualifications whilst progressing through grades. You will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference. Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services. Job description The ideal candidate will have a proven track record as an Infrastructure Engineer or DevOps Engineer, and you will have experience of: Providing effective infrastructure management and support gained in very large, highly available, enterprise-class environments. Technical experience should include, but not limited to, modern delivery of Infrastructure within the cloud, security, backups and restores and on-premise to cloud migrations, with an emphasis on Infrastructure as Code (IaC). Person specification Responsibilities Proactively contribute to the DevOps Engineering Community of Practice by providing technical leadership and mentorship to less experienced team members. Manage Infrastructure through multiple product lifecycle environments, from development to mission-critical production systems on-premise and Cloud IaaS and PaaS environments. Configure and maintain IaC, including monitoring of system health and performance, to ensure optimum levels of performance, availability, security, and automation. Support architects and developers to ensure design, development and implementation support efforts meet integration and performance expectations. Independently analyse, tackle, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes. Assist developers with complex query tuning, schema refinement and cloud migration approaches. Essential Criteria Expertise in Terraform and Ansible Expertise pipeline delivery of IaC Expertise level knowledge of Cloud infrastructure technologies such as AWS and Microsoft Azure, IaaS- and PaaS-based solutions Expertise level skills in Linux OS and scripting Expertise of DevOps practices, continuous delivery tooling (for example, Artifactory, Git, Kubernetes) Desirable Criteria Working knowledge of Agile deliveries, collaborative tooling and techniques, including Jira and Kanban Working knowledge of ITIL 3 or 4 processes Understanding of government or public sector technology requirements Additionally, you will be expected to be included in a 24x7 on-call rota to perform scheduled maintenance and support release deployment activities after hours. Important Security Information Successful candidate should already hold or be willing to obtain Security Check (SC) clearance before taking up post. Please see Additional Security Information below. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences, for up to your last 3 most relevant roles. A 750-word Personal Statement. Your Personal Statement should detail how you meet the Responsibilities and Essential Criteria requested under Person Specification, providing evidence of your suitability and what experience you bring to the role. Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details
HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you looking for a dynamic role where you can put your software development and testing talents to work? If you've got a good understanding of the development lifecycle and software testing along with a detailed knowledge of information systems, we are looking for people like you to join the team. Join us and become part of a team responsible for helping HMRC provide essential IT services to the nation. Our work involves developing, delivering, and supporting cutting-edge IT solutions for areas managing Customs, Excise and International Trade decisions for HMRC. Job description You will be a key member of the delivery team, joining our journey moving from Legacy technology to Cloud based solutions. This is an exciting and challenging role as well as an opportunity to make a real difference to people's lives by delivering great digital products. We are looking for individuals who are self-motivated and possess excellent interpersonal skills with a good sense of personal responsibility and accountability for delivering high quality work. On-call for the important HMRC services the area support, with the occasional need to have scheduled work out of hours. Person specification Responsibilities: Lead a small team of technical colleagues and prioritise own workload. Develop, share and maintain technical knowledge. Work with colleagues to deliver solutions within the required timescales. Provide support for live systems, build and maintain the development environments and resolve incidents and problems. Provide impact analysis/estimates for enhancements and changes and undertake peer reviews. Build, test, document and implement solutions in accordance with the Delivery Framework and to team quality standards. Develop and test coding changes in accordance with program specifications and test strategies. We are looking for enthusiastic, technically minded individuals with a strong problem-solving mentality, able to work well leading a team. Essential Criteria You will already have knowledge, experience and understanding of: Version control. A wide range of Operating Systems (predominantly RedHat Enterprise Linux). You will have a number of the following technologies: Common DevOps tools e.g. Gitlab, Artifactory, HC Vault. One of these languages: Unix/Linux shell scripting, Perl, Python. Configuration/infrastructure management tools e.g. Ansible, Terraform. Container based infrastructure. Cloud Platforms (e.g. AWS, Azure). Desirable Criteria Ideally you will also have experience of: Monitoring and Logging Software. Leading and developing People. Be able to communicate complex changes to both technical and non-technical stakeholders. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed to explore in detail what you are capable of and your motivations relevant to the job role. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier. If successful in your application . click apply for full job details
HMRC Manchester, Lancashire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about cloud platform operations, security, and automation? Do you have experience in addressing risks, incidents and service quality across technical teams? Do you want to play a key role in delivering reliable, secure, and efficient platforms that provide services for millions of citizens? We are looking for a resourceful individual who can ensure our cloud platforms are robust, secure, and optimal. From monitoring performance and managing change to enabling automation and driving standardisation, you'll help keep HMRC's mission-critical cloud platforms running at their best. In addition to supporting BAU, we are offering architecture exposure, cloud transformation, automation, cyber security involvement and technical leadership. You will be developing new skills, working on technology at scale and working on nationally important services unavailable elsewhere. Within HMRC's Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. Important - Travel to Telford is required as part of this role, and 60% of your working time will need to be office based. Additional Security Information: This role requires the successful candidates to hold or be willing to hold Security Check (SC) clearance. Job description As an Infrastructure Operations Engineer (Platform/DevOps) within HMRC's Enterprise Cloud Services (ECS), you will ensure the reliability, security, and efficiency of platforms hosting HMRC's mission-critical services. You will undertake day-to-day operations and drive continual improvement across our cloud platforms, maintaining a high level of availability through proactive monitoring and rapid incident response. Security and compliance will be primary considerations, applying access controls and vulnerability management to meet industry standards. You will apply change and configuration processes to minimise risk and maintain accurate system data, while using metrics and automation to optimise performance, reduce manual effort, and control maintain cost efficiency. Working closely with the service desk and platform engineering teams, you will resolve incidents, support users, and maintain CI/CD pipelines and Infrastructure as Code. Through the enabling of observability and feedback loops, you will help ensure our platforms continue to run reliably. You will also document procedures, standardise practices, and embrace good operational practises to strengthen resilience and consistency across the organisation. Person specification Your responsibilities will include: Platform Operations & Reliability Own the operational health of our Cloud platforms. Monitor, troubleshoot, and resolve incidents across our Cloud platforms. Drive root-cause analysis and implement permanent fixes. Automation & Infrastructure as Code Develop and maintain Infrastructure as Code (IaC) using Terraform. Remove manual intervention through an automation-first mindset. CI/CD with GitLab Design, implement, and maintain CI/CD pipelines in GitLab to automate deployments and configuration changes. Iterate on automated testing, security scanning, and compliance checks within pipelines. Collaborate across our teams on reusable GitLab CI templates and standardising build/release processes. Optimise pipeline performance and troubleshoot issues. Security & Compliance Apply cloud security according to industry good practice. Support audits and maintain alignment with compliance frameworks. Manage vulnerabilities through design and automation. Performance & Cost Optimisation Analyse value/cost/performance to optimise spend and capacity. Provide guidance to development teams on efficient resource usage. Collaboration & Leadership Mentor engineers and share best practices across Platform teams. Partner with platform development teams to ensure smooth releases. Mentoring & Technical Leadership The ideal candidate will demonstrate a proactive approach to mentoring and supporting junior team members, fostering a culture of continuous learning and growth. They will actively contribute to the technical leadership of the team by sharing knowledge, offering constructive feedback, and guiding others through complex problem-solving. Their ability to lead by example, communicate clearly, and encourage collaboration will be key to building a resilient and high-performing engineering culture. Critical Thinking & Technical Mindset We're looking for someone who brings a strong critical thinking mindset to their technical work - someone who doesn't just follow patterns, but questions assumptions, evaluates options, and makes informed decisions. The successful candidate will approach challenges with curiosity and analytical rigour, balancing innovation with pragmatism. They will be effective in understanding problems, identifying root causes, and proposing solutions that are both technically sound and aligned with strategic goals. Essential Criteria: Experience operating in AWS, or Azure. Proven incident & problem management, and root-cause analysis capability. Proficiency with Linux systems administration. Capability in Infrastructure as Code (Terraform preferred). Knowledge of GitLab CI/CD, including pipeline design, runners, and secrets management. Scripting skills (e.g. Python, Go, or Bash). List Desirable Criteria: Experience with Monitoring & Observability tooling. Exposure to configuration management tools. Awareness of FinOps and cloud cost management. Cloud related certifications. Familiarity with the principles behind ITIL service operations. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action . click apply for full job details
HMRC Newcastle, Staffordshire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The post sits in CDIO Chief Data Office (CDO) within the Data Platform Services (DPS) delivery group. DPS provides data platforms, products and analytics that enable HMRC and other government departments to make effective, data driven decisions. This includes delivery of innovative evolving capabilities (including safe use of GenAI) to meet business requirements. We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. In the Agile Delivery Management profession, we are passionate about our teams, and supportive of our colleagues. We have an Agile Delivery Manager Community to learn, share and support each other. Our community is made up of diverse individuals with a range of backgrounds and experiences. We have clear profession career paths, supported by Senior Agile Delivery Managers, Heads of Profession and Profession Leads. Job description This is an exciting opportunity to join Data Platform Services (DPS) working in the Project Delivery Team. This role is critical in ensuring successful project delivery across DPS by providing delivery oversight, monitoring progress and actively engaging in removing blockers and resolving issues promptly. Working closely with DPS POD leads, Delivery Leads and key Customer Stakeholders to maintain delivery standards and drive improvements across the DPS Project Delivery Lifecycle, fostering a culture of continuous improvements. With approximately 150 deliveries in flight at any time, we are looking for someone who is delivery focused, thrives in a fast-paced environment, stays ahead of challenges, and supports keeping projects on track. As an Agile Delivery Manager within DPS, you will support DPS teams to deliver high-quality digital services that fulfil business requirements and that are essential to the UK's tax system. This role requires strong leadership, excellent communication skills, and a hands-on approach to delivery management. The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned. For those who thrive in a fast-paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference. Person specification As an Agile Delivery Manager, you will: Maintain oversight of project delivery across a defined portfolio, proactively monitoring delivery performance to drive clarity, transparency and accurate reporting depicted in the DPS Delivery Performance Dashboards. Operate and support continuous improvements to the governance framework, including DPS approval gates, weekly delivery reviews and full project lifecycle from initiation to close-down. Provide delivery assurance, working collaboratively with POD Leads and Delivery Leads, supporting recovery efforts when projects deviate from plan. Balance oversight on multiple deliveries across business lines, by monitoring and facilitating effective delivery progress, including identifying interdependencies. Proactively identify risks, issues, and emerging trends across the delivery portfolio, providing guidance and actionable recommendations to mitigate or resolve them before they impact Support the implementation of DPS Delivery Standards and Project Delivery Lifecycle, working as a member of the Project Delivery Team. Collaborate with Data Portfolio to ensure stakeholders are kept informed on delivery progress and maximise closer working with CDIO groups and customers. Working with Senior Agile Delivery Manager to deliver the project delivery roadmap and project dependency map. Exhibit excellent communication, organisational and decision-making skills. Commercial and supplier management demonstrating a clear focus on quality. Use your knowledge and experience of Delivery Management or Agile to coach and mentor teams and colleagues. Understand when and how to employ Agile and Delivery Management techniques to get the best result. Understand and be able to interpret the needs of business and technical stakeholders and manage expectations successfully. Be an active member of the Agile Delivery Manager community. Collaborate with stakeholders to produce a favourable outcome. We align to the Government Digital and Data Profession Capability Framework, further information can be found here. Essential Criteria: Experience of delivering medium-large high quality digital products. Experience working within, developing and strengthening governance framework. Proven experience of Delivery Management, using Agile techniques. Proven experience balancing multiple priorities on large scale and high visibility projects. Challenging and removing barriers to effective delivery. Strong understanding and experience of risk, issue and dependency management Proven experience of working with multi-disciplinary teams. Strong communication skills. Proven ability to influence external partners, stakeholders and customers. Proficient in JIRA and Confluence for delivery tracking and reporting Ability to collate and analyse delivery feedback and monitor performance against SLAs Desirable Criteria: Ideally, the successful candidate will also demonstrate knowledge and experience in the following: Developing delivery metrics and using them to good effect to show improvements in delivery performance Coaching and mentoring multi-disciplinary teams and/or stakeholders. Experience of finance management is desirable for some of our roles. Experience of commercial and supplier management is desirable for some of our roles. Commercial and supplier management experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. . click apply for full job details
HMRC Birmingham, Staffordshire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. We are looking for technical leaders who can engage colleagues at all levels to influence better business outcomes, who have the right skills, behaviours and mindset. You will: • Have a fascination in how tech is evolving and can use that to solve real world problems. • Influence our most senior stakeholders across HMRC to deliver transformational change, through creating IT solution architecture, articulating those designs to the business, and driving delivery with our teams. • Enjoy being a part of building out technology projects that deliver results, recognising technology supports the necessary business and culture change. • Support and influence transformational change through designing and delivering solutions. • Be able to work collaboratively as part of a larger team to drive change across the organisation. • Be Innovative - creating options and demonstrating how technology could lead to better business outcomes. • Own a technology or business domain. • Understand and present the design of the domain and articulate the changes and impact on the domain and the wider business. If you can see yourself within this job description these roles may be just what you are looking for. Job description Lead Solution Architects in HMRC take an agile approach to solving problems from problem-shaping through design to delivery, creating Proof of Concepts, prototypes and technical or functional spikes to bring ideas to life, and de-risk delivery. We are looking for someone who can show that they can grow into: • Understanding business strategies and operations and have a track record of developing close trusted relationships based on your delivery record. • Deliver Solutions at a fast pace to meet ministerial imperative deadlines. • Collaboratively solve business problems - working with colleagues to identify root causes and create pragmatic IT solutions. • Pick up new technologies quickly - you're able to understand their strengths and weaknesses, where necessary testing their potential to solve the problem in hand. • Use your domain knowledge to accelerate delivery and ensure best practice. • Drive change at pace because it is important to you, but you also excel in recognising and managing risks. Person specification Your responsibilities in this role will include. • Leading a team of architects and setting direction for the team. • Part of the Solution, Design and Architecture Senior Leadership team. • Challenging the status quo, and delivering value through improved, coherent, architecture. • Accountable for working with Enterprise Architecture and colleagues and creating solutions that align to HMRC's IT Strategy and deliver business outcomes. • Work with Delivery Teams and partners to ensure the Solution Design is delivered and implemented. • Managing major programme Architecture in terms of both size and complexity, keeping programmes aligned with the business and technical strategies. This role will require travel and overnight stays. Essential Criteria: Work in an area that must develop solutions at pace for legislative changes working on multiple projects. Provide high level impacts for Invest to Raise Measures as well as Spending Review Portfolio level designs. You can bridge the gap to business strategy for non-technical senior stakeholders, handling diverse stakeholders across all levels within the organisation. Strong inter-personal skills with an ability to translate between business and technology. You are a collaborative problem solver - working with colleagues to identify root causes allowing you to create and deliver pragmatic IT solutions. You have designed customer facing and/or internal IT solution designs that link to and deliver tangible benefits. Facilitating the relationships with indirect stakeholders. You can pick up new technologies and architecture concepts and styles quickly, understand their strengths and weaknesses and apply that learning. You can work at pace, but you also excel in managing architectural risk. Desirable Criteria: Possess or working toward TOGAF, BCS or CITP qualifications. Capability Allowance The advertised role is part of the Government Digital and Data Profession and has access to a Capability-Based Allowance. Any allowance awarded will be based on an assessment, at interview, of your capability against the skills advertised for this role. Please see the attached candidate pack for more information. The allowance values are set by HMRC, subject to remaining in a qualifying role, and are non-pensionable. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. For more information please visit the Government Digital and Data Profession Capability Framework (opens in a new window). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including: - Education - Professional qualifications - Full employment history, giving details of key achievements for each role/job The successful applicant will need to demonstrate relevant experience and effective delivery of the listed essential criteria, as well as their qualifications. You need to include details of the work and projects that you have been involved in, your role, and the outcomes that you delivered. Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB Personal details that could be used to identify you including your name . click apply for full job details
HMRC Wellington, Somerset
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Shape the Future of HMRC's Technology Platforms. The Chief Engineering and Platform Office (CEPO) are leading HMRC's technology transformation - simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners. CEPO ensures HMRC's business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards - enabling efficient, reliable, and user-focused digital experiences for millions of customers. About the Teams Successful candidates will join one of three specialist teams within CEPO: Enterprise Cloud Services (ECS) - ECS delivers secure, scalable cloud platforms that underpin HMRC's digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate. Enterprise Integration Services (EIS) - EIS ensures seamless connectivity and data flow across HMRC's systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms. Contact Engagement Platform (CEP) - Build and run the core platforms that underpin HMRC's customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. Job description As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends. Person specification We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. Key Responsibilities Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services. Establish standards and procedures for systems integration across the service lifecycle. Define and maintain strategic technology roadmaps for infrastructure services. Interact with, read, and write code to support automation and baseline repair activities. Design solutions with embedded security controls to mitigate security threats. Establish standards and procedures for systems integration across the service lifecycle. Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications. Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software. Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement. Essential Criteria Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations. Ability to identify and apply modern development standards and lead others in applying them. Experience establishing standards and procedures for systems integration. Proven leadership and mentoring skills with a focus on continuous improvement. An ability to read and write code and perform basic remediation activities. Experience managing system and acceptance test planning and providing authoritative advice. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, full qualification details and previous experiences. A 500-word Personal Statement. Making reference to the Essential Criteria, please describe a specific example where you identified and resolved a significant infrastructure, platform or service issue that required collaboration across multiple teams. Your response should focus on what you personally did, how you led the activity, and the outcome achieved. We are interested in understanding your technical expertise, leadership, decision-making and influencing skills. Sift Prior to applications being sifted candidates will be asked to complete an additional IKM (International Knowledge Measurement) assessment. Candidates will be sent details of the assessment once the advert has closed. Candidates will be able to choose one of the following cloud technology assessments: Amazon Web Services (AWS) for Developers Microsoft Azure Developer Google Cloud Platform (GCP) This assessment is a pass or fail and only those who pass will be considered at the sift stage. In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on both your experience and technical expertise. Your experience will be assessed through a combination of career based and behaviour style questions, allowing you to demonstrate how you have led teams, delivered technical outcomes . click apply for full job details
HMRC Birmingham, Staffordshire
22/09/2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. We work with leading technologies often supported by the companies behind them - Amazon Web Services (AWS), SAP, SAS, Pega, Azure, and Microsoft Power Platform to name a few, to develop and implement solution designs. You will be using these technologies and more to architect IT solutions that work on a UK wide scale across all of HMRC's tax and benefits including Self-Assessment, VAT, Corporation Tax, and Counter-Fraud, as well as designing systems that support all the UK's international trade. As the tax authority that collects money to fund our UK public services and provide financial support to the people that need it, almost every individual and business in the UK is a direct customer of HMRC. By joining the Chief Digital & Information Office (CDIO) as a Solutions Architect you will be playing a role in helping define HMRCs technology direction and create IT solution designs that make an impact that really matters on a national scale. This is a challenging role, and we are looking for people who have the skills and determination and help us to realise our vision. We believe in supporting the personal development of our staff - and of course, IT is always changing, so we offer extensive tailored training and development opportunities. Job description See what it's like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. We are looking for people who can help us rise to meet the challenge, so we want people with the right skills, behaviours and mindset, people who: Have a fascination in how technology is evolving, and you know the world is changing and want to be a part of that through creating IT solution designs. Enjoy being a part of building out technology projects that deliver results. Have an interest in, or knowledge of, machine learning and artificial intelligence technologies. Can solve real world business problems through creative IT solutions. Can work collaboratively as part of a larger team. If you can answer yes to any of these questions, then these roles may be just what you have been looking for. We're bolstering our solution architecture function - working on some of the most complex problems for the UK; simplifying how citizens engage with HMRC, managing the border and driving down on those who try to avoid their obligations for the benefit of our citizens. Person specification Your responsibilities in this role will include: Leading a team of solution architects within one or more strands of IT Change Programmes, setting direction for the team and delivering results. Accountability for producing technical IT Solution Designs on projects that align to the HMRC IT Strategy and deliver business outcomes. Responsibility for authoring costed design documentation, working closely with business stakeholders and technical architects to create cohesive solutions that meet the business and user needs. Working with Delivery Teams and partners to ensure the Solution Design is delivered and implemented. Building strong relationships with key business and CDIO partners. This role may require travel and overnight stays. Essential Criteria: You have experience in developing solutions at pace through Architectural Governance and managing architecture risks. You have working on multiple significant large scale complex IT change/ transformation programme designs. You will be able to pick up new technologies and architecture concepts and styles quickly, understand their strengths and weaknesses and apply that learning. You are a collaborative problem solver, working with colleagues to identify root causes allowing you to create and deliver pragmatic IT solutions. You have a proven ability to collaborate with stakeholders with a broad spectrum of viewpoints and to document and present their views from an architecture perspective. You have experience of building your own and others architecture capability. Capability Allowance The advertised role is part of the Government Digital and Data Profession and has access to a Capability-Based Allowance. Any allowance awarded will be based on an assessment, at interview, of your capability against the skills advertised for this role. Please see the attached candidate pack for more information. The allowance values are set by HMRC, subject to remaining in a qualifying role, and are non-pensionable. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. For more information please visit the Government Digital and Data Profession Capability Framework (opens in a new window). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name blind CV including: - Education - Professional qualifications - Full employment history, giving details of key achievements for each role/job When giving details in your CV you should highlight your experience in line with the essential criteria & technical skills listed in the advert. You need to include details of the work and projects that you have been involved in, your role, and the outcomes that you delivered. Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. Please do not include any personal details in your document title. . click apply for full job details