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AI Engineer (Temp to Perm) Fixed Term Contract 6 Months Birmingham (predominantly remote, occasional office attendance) Circa £50k Full-Time; 35 hours per week Closing Date: 8th July About the Role Our client is looking for an AI Engineer to help design and build intelligent digital tools that improve outcomes for customers and internal teams. This is a hands-on role where you ll work across the full development lifecycle, from shaping ideas and building prototypes through to deploying production-ready solutions. You ll play a key role in applying AI and modern software engineering practices to real-world service challenges. You ll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. This role is predominantly home-based with occasional attendance at our client s Birmingham Office (minimum of four days per year). However, during probation more frequent office attendance will be required to ensure you receive full support. What You ll Be Doing: Designing and building applications and tools using modern engineering practices. Developing integrations, APIs and automation to support key services. Translating business and user needs into working technical solutions. Exploring where AI and automation can add value to real workflows. Building and testing prototypes, then iterating based on feedback. Supporting deployment and early-stage live running of new solutions. Collaborating with non-technical stakeholders to shape and refine ideas. What They re Looking For Core Experience: Strong background in software or application development. Experience working with Python and/or Microsoft technologies. Experience building and integrating APIs and services. Ability to deliver solutions end-to-end (design through to deployment). Confident communicating technical concepts to non-technical audiences. AI and Innovation: Good understanding of AI / Generative AI concepts and use cases. Interest in applying emerging technologies to solve real problems. Nice to Have (but not essential): Experience building AI-enabled features or tools. Knowledge of technologies such as RAG, vector databases or LLMs. Background in regulated, public sector or customer-focused environments. Experience working with CRM, contact centre or case management systems. Awareness of accessibility, data protection or service design principles. What Our Client Offers They believe in taking care of their people, and they offer a great range of benefits, including: 29 days annual leave plus bank holidays A contributory pension scheme Flexible hybrid working arrangement Generous Life Insurance Wellbeing days to support your mental health A healthcare cashback scheme Access to an Employee Assistance Programme Working outside the UK (up to 30 days in a 12-month period) Free on-site gym Enhanced maternity pay Recruitment Process They will review all applications after the closing date and contact shortlisted applicants thereafter: Stage 1: Informal chat Stage 2: Interview Good to Know After submitting your application, please check your inbox regularly including your junk/spam folder, so you don t miss any updates from our client s recruitment team. Accessibility and Adjustments They want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let them know they ll do their best to accommodate you. Important Information They will only use the data you supply to them for recruitment purposes, and it will be held for twelve months. For further details, please see their Privacy Notice for Job Applicants on their vacancies page. Our Client s Commitment to Inclusion They take diversity seriously and are committed to creating a workplace that reflects the communities they serve. Their values: They put people first; They each other; They solve problems underpin their vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. They warmly welcome applications from all backgrounds.

CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!