ARM (Advanced Resource Managers)

21 job(s) at ARM (Advanced Resource Managers)

ARM (Advanced Resource Managers) Bristol, Somerset
15/01/2026
Contractor
Software Engineer C++ 12 month contract Based in Bristol Offering £65ph Inside IR35 Do you have experience across the entire software development process? Do you have experience using C++? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Engineer C++, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. Due to the nature of the work you will be involved in, you will be required to obtain UK SC clearance in this role. You will be involved in: Hands-on role developing solutions for next-generation Air Defence Systems Requires the continued design and development of Command and Control architectures, and the instantiations for future products Your skill set may include: A strong background in software engineering, its realisation, and system-wide impact. Experience of working in C++ Experience of working across the entire software development process from engaging with requirement authorities to automated proving, supported with effective documentation Experience with new tools, techniques, and approaches Experience in other languages such as Ada, QT Knowledge of DDS and multi-threaded applications Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Engineer C++ 12 month contract Based in Bristol Offering £65ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
15/01/2026
Contractor
Senior Endpoint Engineer 3/6 months Remote/London - 3 days a week on-site £Negotiable - INSIDE IR35 We are seeking a highly skilled Senior Endpoint Engineer specialising in Citrix and Windows endpoint technologies. The ideal candidate will have extensive experience in designing, implementing, upgrading, and supporting large-scale enterprise desktop environments, with a strong focus on Citrix platforms and Windows 11 rollout. Key Responsibilities Lead the design, deployment, and support of Citrix Virtual Apps and Desktops, Citrix DaaS, and related VDI solutions. Manage Citrix image creation, maintenance, and life cycle upgrades. Package, test, and deploy applications using Citrix App Layering and other modern packaging tools (eg, MSI, App-V, MSIX). Oversee and execute platform upgrades for Citrix and Windows endpoints. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers) Bristol, Somerset
14/01/2026
Contractor
Embedded Software Engineer 6 month contract Based in Bristol Offering £70ph Inside IR35 Do you have experience in Embedded Software Development using C/C++? Do you have experience in V&V activities in an Embedded Software environment? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Embedded Software Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. Due to the nature of the work you will be involved in, you will be required to obtain UK SC clearance in this role. You will be involved in: Responsible for the verification and validation activities on Real Time systems application software Taking requirements, developing them into robust test cases, preparing and executing tests, capturing data, and delivering actionable feedback to project teams Practical problem-solving, data acquisition expertise, and adaptability Your skill set may include some of the following: V&V activities in an Embedded software environment Ability to turn requirements into structured test cases and procedures Experience of working in a lab environment on an electro-mechanical product running Embedded software Good working knowledge of the complete software engineering life cycle Scripting abilities Embedded software development experience using Ada and/or C/C++. Safety critical systems experience Knowledge of standards such as DefStan 00-55, DO-178C & DO-330 Knowledge of Real Time Operating Systems Model Driven Design experience Knowledge of test automation methods Knowledge of DOORS, Engineering Workflow Management (EWM), Rapita Suite, Rhapsody, LDRA Breakpoint Analysis experience Experience of Focused Code Reviews If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Embedded Software Engineer 6 month contract Based in Bristol Offering £70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers) Cosham, Hampshire
12/01/2026
Full time
Principal Hardware/Data Centre Engineer (SC clearable) Full Time Permanent Portsmouth, Hampshire (travel to end client sites UK wide as required) Up to £50k basic + benefits Are you an experienced Principal Hardware/Data Centre Engineer looking for a new challenge? Do you have a background in datacentre + IT hardware including storage, commodity compute, RAMS and structured cabling along with a thorough understanding of troubleshooting, repairing, replacing, installing and configuring datacentre hardware and components, as well as a full UK driving licence? Here at ARM we are recruiting for a full time permanent Principle Hardware/Data Centre Engineer for a global IT services and consultancy client of ours. Our client: They ' re a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: To manage, provide, oversee and execute the build, deployment, maintenance, and decommissioning of infrastructure (compute, storage, network) in ours and our clients build labs, data centres and office environments. The ideal candidate will lead by example, ensuring best practices in installations, patched, labelling, and asset tracking, while also taking a proactive approach to risk assessment and team management. This position requires a strong technical background, operational discipline, and proven leadership skills. Responsibilities: Technical Operations: Manage, lead and execute the physical build, installation, relocation, and decommissioning of IT hardware (Servers, Switches, storage, etc.). Design and implement rack layouts, and cabling solutions, ensuring clean, labelled, and logically routed installations. Manage patching schedules, cable trays, and labelling schemes in line with client/site standards. Coordinate with design teams and facilities on power and space planning. Understanding of logistics, manual handling and vehicle loading. Documentation & Compliance: Produce and maintain Risk Assessments and Method Statements (RAMS) for all engineering tasks. Ensure documentation is kept up to date for all physical assets and site procedures. Support audits, process and compliance checks (ISO 9001, ISO 27001, PCI-DSS, etc.) Risk & Safety Management: Proactively identify potential risks in operational procedures and implement mitigations. Ensure all health and safety standards are adhered to and promote a safety-first culture. Participate in Change Management processes including CAB representation for data centre works. Team Leadership: Manage and mentor the field engineers, providing technical guidance, support, feedback PDR's and training plans. Plan and allocate tasks based on project needs and personnel strengths. Act as the point of escalation for technical and logistical issues in the day-to-day operations. Project Delivery & Coordination: Coordinate with project managers, infrastructure architects, and third-party vendors to deliver projects on time and within budget. Provide technical input during planning phases for data centre migrations, expansions, and refresh cycles. Qualifications: Experience- 5+ years of experience in data centre operations or infrastructure engineering. Advanced understanding of commodity compute, storage, network and standard configurations, firmware and software. Advanced understanding of data centre best practices Experience managing RAMS and risk within critical environments. Knowledge in structured cabling standards (Cat6/6a/OM3/OM4, fibre, etc.). Familiarity with power and cooling systems, including PDU configurations and load balancing. Excellent organizational and communication skills. Demonstrated leadership or team management experience. Experience participating in large scale projects and teams. Skills- Able to work accurately, precisely and in an organised manner even under pressure Good communication skills, able to maintain good communications with customers to ensure full understanding of customers needs and issues. Teamwork skills, works with and assists other team members, shares information and knowledge and willingly takes on new tasks. Produces high quality and accurate work under time pressure or volume of work Able to apply customer care skills when dealing with both external and internal customers Able to anticipate and respond appropriately to customer issues and requirements Able to demonstrate delivery of services to a standard required by the customer Recognises own limitations and knows when to ask for assistance Takes personal ownership for addressing problems and acts appropriately Able to effectively prioritise own workload and schedule tasks and activities daily to meet deadlines Keen to learn new skills and take on new tasks Vetting- Clean manual driving license Valid passport Ability to pass BS7858:2012 vetting Ability to hold UK NSV SC clearance - need to have lived in the UK for the past 5 years Ability to travel to domestic & overseas customer sites, including overnight stays Able to work out of hours including night and weekend work Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Please contact me directly Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
ARM (Advanced Resource Managers)
06/10/2025
Contractor
SAP MM Consultant - Inventory Management 6 months Remote/Birmingham - 2 days a week on-site £Negotiable - INSIDE IR35 S/4HANA Inventory Management, MRP, knowledge of Procurement, EWM, Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
06/10/2025
Contractor
SAP FICO Consultant 6 months Remote/Birmingham - 2 days a week on-site £Negotiable - INSIDE IR35 Description: We are seeking a highly experienced and dynamic Senior Lead SAP FICO Consultant to lead the design, implementation, and optimisation of SAP S/4HANA Finance and Controlling solutions. Skills: Lead end-to-end SAP S/4HANA Finance and Controlling implementations and upgrades. Experience with SAP Fiori apps Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
06/10/2025
Contractor
Senior Site Reliability Engineer 6 months Remote £Negotiable - INSIDE IR35 Tech Stack Multiple Platforms and Applications AWS and Azure - Cloud Mainframe skills would be handy Latest applications on Cloud Dev Ops skills would be helpful Attitude of being part of the team and owning the outcomes Advocate - to change the culture to SRE Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
02/09/2025
Contractor
SAP MM/Ariba Consultant 3 months initially Remote/Birmingham £Negotiable - INSIDE IR35 Implementation and Configuration: End-to-end implementation of SAP S/4HANA MM, including gathering business requirements, system design, configuration, testing, and deployment. System Optimization: Analyse existing warehouse processes and identify opportunities to optimize efficiency, accuracy, and throughput using SAP S/4HANA MM functionalities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers) Plymouth, Devon
28/08/2025
Contractor
Senior APEX Developer (SC Cleared) 6 Month Contract 2 days per week on site in Plymouth, Bristol or Leicester £550 per day (Inside IR35) My client, in the defence industry are looking for a Senior APEX Developer to join their fast-paced Digital Solutions Team. The selected candidate would be playing an active role in the through life engineering support to the UK naval fleet support, ensuring that submarines and submariners go to sea safely. *Please note - The selected candidate MUST HAVE Active SC Clearance to be considered for this role* Responsibilities in the role- Lead requirement analysis, production, and review of technical design solutions of large/complex programmes, supporting the UK submarine fleet. Lead efficient software development using good design - considering code reuse and efficiencies as well as innovative implementation methodologies. Apply technical experience and knowledge in the evaluation of solutions and maintain technical awareness to a level where alternatives can be advised, analysed and modelled. Experience and Skills required for the role- In-depth knowledge of the Oracle APEX web-based application development toolset and its use to design and develop web applications. Demonstrable competence developing complex Server Side PL/SQL code for data input validation and data import/export. JavaScript knowledge and experience. Disciplined and methodical approach to configuration control. To attend workshops/reviews/stand-ups to discuss the development project, demonstrate progress to date and communicate with project stakeholders. Share knowledge with team members within the company. To collaborate closely with BAs, PMs, DBA and Infra resources to understand business requirements and translate them into technical solutions. Working experience of Agile Development, Azure DevOps and Scrum Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
16/08/2023
Contractor
S/4HANA Technical Development Lead ABAP/UI5/Fiori 3 months initial contract £600 per day (Inside IR35) Remote/Hybrid - Some days on site per week in Birmingham My client, a consultancy, are looking for an S/4 HANA Technical Development Lead to join their fast-paced team on an initial 3 month contract Responsible for design, development and maintenance of SAP ABAP stack, UI5/Fiori and other web applications that are integrated with SAP S/4HANA. Other Key Tasks/Responsibilities: * Strong Techno-Functional knowledge of SAP with strong experience. * Experience of two from the following modules (SD, PP, MM, QM, WM, LE, FICO) and Solution Architecture experience preferred. * Analyzing and mapping clients' business requirements, processes and objectives. * Capability to lead a team of offshore developers in implementing large scale S/4HANA Implementation Programs * Lead the design and Development of SAP UI5/Fiori applications (End-to End including Back End). * Design and Develop ABAP extensions in line with the extensibility standards set by SAP when working with S/4HANA On Premise and Cloud editions * Work with the IT solution leaders to develop wire-frame models and UI prototypes. * End to End testing of all applications. * Acting as a professional team member in an international team and building strong liaison with client for troubleshooting. * Compile Technical Specification document for all the developments as per the Company's requirements. * Should have the zeal to pick up new skills in application development/migration tools like Neptune, Natuvion to aid S/4HANA Transformations Key Skills/ Knowledge Required: * Strong experience in developing SAP applications in ABAP and Fiori/UI5. * Good recent experience as UI5/Fiori developer/architect with deep knowledge of Back End development/configuration (OData services, CDS, AMDP, Annotations, ABAP, RFC/BAPI) in S/4 HANA environment. * At least 1 End to End S/4HANA full life cycle implementation experience as a technical Lead * Knowledge & Understanding of In-App extensibility, side by side extensibility using SAP BTP (Business Technology Platform) is a must * Conversant in ABAP on Cloud, ABAP RESTful Application Programming Model (RAP) will be advantageous. * Basic knowledge and working experience in UI5 related programming like JavaScript, HTML5, CSS to guide the offshore development team when necessary * Should be able to perform end-to-end configuration of FIORI. * Must have knowledge to extend and customize standard Fiori apps. * Understanding of API based integrations using either SOAP Webservices or using Rest Based API will be advantageous * Functional knowledge in SD, MM and FICO will be advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
05/11/2021
Full time
Technical Business Analyst (Salesforce) Full time permanent London/Hook/WFH Up to £66k basic + bonus + benefits We are seeking an experienced Technical Business Analyst with Salesforce knowledge for an engagement with a reputed Telco sector end client. Responsibilities include: Collaborating with Business teams to review and understand the business needs and shaping those as functional requirements Analyse and document the impact of potential solutions/changes on existing processes and organizational structures Effectively approach problem solving by identifying gaps and inefficiencies in current processes, procedures, and operating models, and recommending/designing an optimal future state Participate and/or lead in project design workshops and solution exercises, document requirements, and proposed solutions Maintain consistency of approach and holistic understanding Work closely with the IT development teams to ensure that all functional requirements are developed into fully functional business ready systems/applications. Work closely with teams based in different geographical locations Proven experience of working in Agile environment. Skills Required: Business analyst with Telco Experience General knowledge of BSS and OSS environments; Experience of working in B2B environment Ability to facilitate workshops with business and technical stakeholders to gather detailed requirements Familiar with requirements specifications and software development including process/functional requirements, user stories definition, use case development, process flow diagrams The ability to convert functional and business requirements into technical requirements Working knowledge of JIRA Working knowledge of Agile and Waterfall Methodologies Experience of Salesforce
ARM (Advanced Resource Managers) Poole, Dorset
05/11/2021
Full time
About the Role Our client is looking for an experienced, enthusiastic, and versatile individual is required to join an established technical service desk team in supporting a SAP Business One customer base. *Working hours will be within core hours 7am to 7pm. Shift rota for the department will be in place to cover these hours (shifts would be rota's to be 7am to 3.30pm, 8am to 4.30pm, 9am to 5.30pm and 10.30am to 7pm) About You Applicants will have experience working in a technical capacity, within any leading ERP solution. Preferably with support and customer management skills. Essential skills: o A professional and confident manner o Support experience in any capacity working with queue management and prioritization o Customer service skills o A good working knowledge of computer hardware, networking principles and Microsoft Server Operating systems o Understanding of Active Directory/Group Policies o Experience working with EDI or ETL processes and common data structures (XML, JSON) o Experience with Microsoft SQL Server or similar database platform o Understanding and experience using query languages (T-SQL) o Working knowledge of script languages (eg, Powershell, Visual Basic, Python) Advantageous skills: o A strong understanding of any of the top ERP solutions o SAP Business One experience and/or accreditations o Working knowledge of Veeam backup and replication o Working knowledge of Virtual Machine snapshotting o Working knowledge of security certificates (SSL certificates) o Working knowledge of Citrix/Microsoft RDS/Microsoft Windows Server operating systems o Microsoft SQL Server Accreditations o Experience investigating complex problems and identification of root causes. o Experience using Linux o Experience with Web API interfacing o Experience with Boyum Products o Experience with Codeless Platform Products o Experience with programming languages (c#, Java) o Exposure of the SAP HANA database platform o Exposure of SAP Concur, CodelessPlatforms BPA Platform, Boyum SBO add-ons, Solver Bi360, Magento Webshop
ARM (Advanced Resource Managers) Knowsley, Merseyside
05/11/2021
Full time
Working as part of the EUS IT Support team the Team Leader will act as the focal contact for the service responsible for the support teams' day to day activities and performance, stakeholder management, customer satisfaction, operational alignment, line management and continual service improvement. As an internal EUS IT Support Analyst TL you will support in the delivery of these services to the customer and be expected to perform 20% TL duties. To provide a proactive and reactive technical support service to achieve customer satisfaction as required across the customer environment. In this role, you will work as part of an established team to manage and facilitate the resolution of technical issues in a timely and effective manner, ensuring minimum business impact in accordance with KPIs and SLAs. Management duty: Responsible for line management of the Internal EUS team Provide team leadership, staffing mentorship and governance; produce and manage individual Performance Development Plans and carry out their regular review against individual and team objectives Responsible for producing reports (both defined and ad hoc) in timeframes as required by the service Scheduling of the support team rota covering days at our sites Support the team with the development of technical skills needed Identify training requirements, provide mentorship to the team and peers in the organization where needed EUS Support: EUS Support is responsible for level 1 and 2 support across a Windows 7/10, Windows Server, Exchange and Active Directory technical environment along with support for scanners and printers and mobile phones. Also supporting Wireless Access Points at height operating a scissor lift. Responsibilities: Responsible for escalation from Service Desk Identify specific nature of user difficulties and provide specific and effective response to solutions Work with users to understand a problem, determine the probable cause and logically take them through a step-by-step problem determination procedure either in person or over the telephone Provide desktop support services to defined service levels Interact with other Customer support teams to resolve issues Assist customer end users with day to day desktop needs Monitor, manage and resolve logged issues to a satisfactory resolution Installation and management of peripheral equipment such as printers and scanners Creation of Knowledge Articles and process improvements Ensure regular and timely response based on customer's SLAs to email and telephone assistance requests, keeping users informed of problem resolution timeline and action plans Identify and respond to situations that require a high sense of urgency and identify when escalation of issues is required Build partnerships with users by regularly demonstrating expertise and professionalism Independently assess and effectively respond to users' requests Follow through on commitments made to users Develop and document procedures/technical resolution as part of building a training library Independently provide knowledge transfer of business and technical environment to the service desk, with the goal of increasing first-call resolution rate Experience: 3-5 years appropriate IT background and experience Line management experience Scissor lift training an advantage, but training will be given Appropriate customer facing/user support experience - level 1 and 2 Demonstrable experience in supporting Windows Server technologies, Exchange, Active Directory, Windows 7/10 Office 2 and Office 365 Hardware, Scanner and Printer support Mobile phone support Understanding of IT workflows/ITIL practices Knowledge and understanding of working to defined SLAs
ARM (Advanced Resource Managers) Portsmouth, Hampshire
05/11/2021
Contractor
Working within a Team of three dedicated Engineers to support a long-term project. Ensuring Customer expectations can be met within the planned parameters on timing, costs and use of available resources. Able to manage a Team of two Build/Imaging Engineers (This may rise to 8 Engineers during 2022). Requirements Previous Team Leader/Managerial experience - Essential Highly proficient in MS Office especially Excel reporting - Essential Knowledge/Experience of a high-volume build project. Suitable security clearance or able to pass a security clearance check. Hardware break/fix or experience of an SCCM deployment project would be desirable. Attention to detail. Great administration skills. A Team player. Responsibilities Ensure that customer expectations are being met and exceeded. Managing a Team of up to 8 Engineers. Responsible for the daily output to required daily/weekly targets. Ensure quality of delivery to clients to ensure client satisfaction. Installation and configuration of operating systems. Manage logging of hardware warranty events as necessary through to completion. Production of reports. Production of daily KPI's. Troubleshoot and diagnose hardware and software issues during builds. Effective communication to keep customer account teams fully appraised of all build and install activities. This includes senior project/account Managers Adhere to Health & Safety and Risk Management procedures during all activities Follow technical process and procedural documents. Reporting to the ITLM Hardware Engineering Manager. Person Specification IT background and experience in enterprise deployment technologies would be desirable Minimum of 2 years managing a Team (2-8). Knowledge of health and safety standards and risk management. Knowledge of and understanding of best practice in carrying out installs. Experience participating in large scale projects and teams. Self-motivated. Personal skills Able to work accurately, precisely and in an organised manner even under pressure. Good communication skills, able to maintain good communications with customers to ensure full understanding of customers' needs and issues. Teamwork skills. Works with and assists other team members, shares information and knowledge and willingly takes on new tasks. Produces high quality and accurate work under time pressure or volume of work. Able to demonstrate delivery of services to a standard required by the customer. Recognises own limitations and knows when to ask for assistance. Takes personal ownership for addressing problems and takes action appropriately. Able to effectively prioritise own workload and schedule tasks and activities on a daily basis to meet deadlines.
ARM (Advanced Resource Managers)
05/11/2021
Contractor
Senior Tech Data Analyst -.Insurance background required* 6 months Remote £560p/d - INSIDE IR35 Key Responsibilities: Assist the Data Architect, Solution Architect and development team with data flows, data mapping and data extracts Analyse data flows, data source and data needs for specified 3rd Party Products Build out Functional Specifications and data mappings for Interfaces Produce Logical Design Specifications, including Datamodelling, for approval and use by developers and testing Assist in the analysis of the data requirements impact on core systems and raise any required Change Requests Maintain close, good working relationships with business areas and delivery teams Data Profiling and data quality assessments Produce Data Extracts to support data remediation and data migrations Skills, Knowledge & Experience: - Strong Insurance background - Knowledge of London Market insurance a distinct advantage - Strong understanding of Logical Data Models, Glossaries and Taxonomies - A proven track record of working direct with business and developers at the same time - Co-ordinate regular meetings/workshops and action tracking - Strong skills in MS SQL Server, SQL Tools, MDS & MS Excel - Experience collaborating with distributed teams - Experience working with outsource partners
ARM (Advanced Resource Managers)
05/11/2021
Contractor
Senior Security Test Engineer £565 pay per day (Inside IR35) 6 month initial contract Job Description: Our client is a leader in providing cutting-edge Technology to the Telco industry and they are looking for a Security Test Engineer to join their tech team. Skills: - Have technical knowledge and hands-on experience with IT/information security/cyber security/Network Security standards and frameworks such as ISO27001, NIST CSF and GITC - Perform Impact assessment of new change requests and whether they will incur security testing to be implemented - subsequently create test scripts, mapping to requirements in ALM, test and raise defects in ALM where it necessitates and run regression test packs. This will include internal, external, and emergency CR's - Good experience in Application & Infrastructure Security Testing including Static Application Secuirty Testing, Dynamic Application Security Testing, Interactive Application Secuirty Testing, Maritime Asset Security And Training, Run Time Application Secuirty Testing and Security Compliance Activities - Good understanding of OWASP and other penetration testing methodologies. Good knowledge on analysing & reviewing the Pen Test Results - Experience of security testing toolsets eg MicroFocus Fortify SCA (Static Analysis) WebInspect (Dynamic Vulnerability), App Defender, Black Duck, Sonatype (opensource), Qualys (DAST) and TripWire (IP360) - Experience in Security QA Testing (compliance controls, Threat Management, Security Architecture Assessment, Cloud 3rd Party Risk Assessment, Vulnerability Mgt.) - Source code review experience. - Experience in using HP ALM, Jira - Needs exposure on Professional security test tools like to perform testing on systems processing personal data which are within scope of GDPR - Experience on Security Incident Event Management (ArcSight & Splunk) - Track record of developing test security scripts, detailed test planning and test delivery of complex requirements involving multiple applications and platforms - Representation of security testing to internal and external Telefónica meetings. - Alignment of the security test strategy document and keeping up to date Role: - Identify new security threats by conducting continual monitoring, vulnerability assessments and log analysis - Strong analytical skills with a proven track record of requirements mapping and traceability - Exposure to testing in rigorous security regimes/design - Create technical and managerial level reports and risk assessments for Cloud based applications and infrastructure - Interface and collaborate with multiple groups and/or managerial staff to eloquently describe and implement security solutions - Expert knowledge of Cloud infrastructure, security architectures, and standards - Able to demonstrate clear understanding of current threats to Cloud infrastructure/IT infrastructures/Network Infrastructure at technical and managerial levels - Strong technical writing and verbal communication skills required - Knowledge of web security concepts covering network through application layers - Good understanding of the protocols underpinning the web - TCP/IP, HTTP, SSL/TLS etc... - Good understanding of hardware load-balancing, Firewalls, multi-tiered architectures. - Knowledge of AWS services and security controls. - Proven industry experience in application and infrastructure security testing Responsiblities - Define the security test approach for the project in conjunction with the Project Managers, Programme Test Manager and other parties involved in testing - Derive Impact assessment - Ensure that all relevant and impacted parties have been engaged - Meet with the project/business to document which security test activities are being performed during identified SMIP test phases and which test objectives the business accepts as risks - Ensure test activities are identified to mitigate all test risks. - Act as the main point of contact regarding security test issues for the SMIP - Attend project meetings as required and regularly track the progress of all security test activities - Regularly review and update RAID (Risk, Assumptions, Issues, Dependencies) and the scope of security testing (test objectives) - Issue the test completion reports to timescale - Escalate project test issues to the programme test manager and project managers - Communicate and maintain relationships with the impacted business, operational and technical teams (internal and external) throughout the delivery of project test phases - Ensure deliverables are agreed with external partners and that end delivery meets specification and contractual obligations - Ensure all test results are clearly communicated to the relevant development teams - Ensure the appropriate use of tools, metrics, and processes are applied to achieve security test objectives and targets - Provide direction and support to programme/project managers on all aspects of security testing - Ensure testing issues and defects are escalated in a timely manner to the Project Managers and the SM Programme Test Manager - Log all defects raised during QA, and track them until resolution in collaboration with the Defect test manager - Encourage continuous quality improvement through Root Cause and another Metrics Analysis area - Act as a leader and industry expert in your subject area - Keep at the forefront of research on relevant areas including methodologies, specific technologies, and the digital media marketplace - Identify best practice and recommend how to implement it - Oversee the sharing and embedding of good practice - Contribute to the identification of current and target skill levels Tooling - SIEM - ArcSight, Splunk - Application Security - SAST and DAST - Vulnerability Management- Tripwire IP360 - API Testing tools - SOAP UI - Good experience in identifying the server generated values. - Operating Systems; Unix (Linux and/or Solaris), Windows - Database - Microsoft SQL Server, Oracle RDBMS Desirable: - Certifications in Offensive Security, GIAC, ISECOM, (ISC)2, EC-Council (CEH), OSCP/OSCE, CISA, CEH - Defect Management (ideally using HP ALM) - Proactive, takes action and seeks opportunities. - Excellent communication, reporting & presentation skills. - Familiar with corporate, industry and professional standards. - ISEB Foundation Certificate in Software Testing
ARM (Advanced Resource Managers)
05/11/2021
Full time
Technical Consultant - M365 Full time permanent Remote- travel to end client sites UK wide Up to £65k basic + benefits My client is a technology services provider; supporting its customers through the complex life cycle of their assets from acquisition through to retirement, including supply of all the resources required to consult, support and project manage throughout the journey. Scope of Role- Leveraging technical services experience, the Technical Consultant (TC), provides technical delivery on projects to support my client's ability to achieve booking and revenue targets. The Technical Consultant is responsible for the high quality delivery of Consulting Services to their customers and works within a designated Practice area within the Delivery team. Combining their core permanent staff with a mix of contractor skills, every customer engagement is underpinned with a professional Service Delivery Manager or Project Manager responsible for the delivery of predictable outcomes within a flexible commercial framework. This role will require travel across the UK to their numerous end client sites. Project Services & Consulting services provide organisations with the knowledge and know-how to make the most from their technology investment as well as roadmap development to drive down future costs and increase efficiency. My client is able to take customers on the journey from initial assessment and advice, through to architecture, design and transformation with defined outcomes. Project services are dedicated to the delivery of programmes and projects across the infrastructure, focusing on ensuring the right solution is delivered on time and on budget. Key Responsiblities: Ensure customer service delivery adheres to documented agreements and Statement of Works. Support the Line of Business project related financial goals. Ensure individual utilisation target on billable engagements for my client are achieved. Ensure individual delivery responsibilities on billable engagements for my client are achieved. Ensure personal delivery responsibilities on billable engagements for my client are achieved,through working with and taking direction from senior team members and/or Project Managers who have ownership of the engagement. Support Project Managers and project teams to ensure quality delivery and customer satisfaction. Articulate the value of my client's services to solve customer problems. Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery. Person Specification- Proven skills to deliver Customer projects. Design capabilities (small to medium engagements) Understanding of Technical Design Authority. Understanding of the sales and delivery process. Strong written and verbal communication skills. Excellent consulting and interpersonal skills. Structured problem solving and analytical skills. Collaborative working style encompassing all delivery disciplines. Able to participate as part of both real and virtual teams, to reach one common end goal. Ability and willingness to travel as required. Self-starter with the ability to build successful working relationships and engender trust Knowledge and experience of: Office 365 Suite Exchange Online SharePoint Online OneDrive for Business Office 365 Wider product set such as Yammer, Delve etc Microsoft Cloud Security Solutions Microsoft Teams Collaboration and integrations Document Management and Collaboration Azure MFA Azure Information and Identity Protection Azure Active Directory Microsoft Intune Microsoft Autopilot Microsoft Server Azure platform General Skills- Experienced professional services/technical able to deliver engagements sold within area of expertise. Proven experience as a successful technical infrastructure consultant with customer relationship management skills. Knowledge of the infrastructure industry and associated emerging trends. Knowledge of my client's different services and offerings. Demonstrated technical implementation of infrastructure solutions. Demonstrated design skills within own area of expertise. Demonstrated problem-solving skills. Contribute to workshop environments, taking direction from senior team members to drive the workshops to desired outcomes. Interface with Project Managers within my client and the end client's IT staff to ensure effective delivery of services. Demonstrable ability to provide robust and clear feedback to customers.
ARM (Advanced Resource Managers) Romsey, Hampshire
02/10/2021
Full time
Job Purpose & Key Responsibilities Log and allocate calls using the Help Desk software whenever calls come in through the Help Desk system, by phone, email or in person Create and close accounts for users, including liaising with HR on the starters and leavers Take minutes of IT meetings where formal minutes are required Allocate out loan equipment Issue computer peripherals, maintain a spares inventory and update asset database Manage the software database Administer software and hardware maintenance Raise Requests To Purchase (RTP's) Gather and send monthly IT invoices to Finance Prepare monthly Help Desk metrics for the Head of IT Always fully comply with the companies policies and procedures Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business Person Specification Education and Qualifications Any IT or administration qualifications would be useful, or relevant Higher Education qualification. Knowledge, Skills & Experience Previous Help Desk experience Administration, including minute taking and ordering Managing software and hardware maintenance records What we can offer you? This position offers a competitive salary and benefits package, including bonus scheme, private medical insurance employee assistance program and pension, along with a whole host of flexible benefits including flexi-leave (up to 8 days per year), travel insurance and dental care. We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, innovative and inclusive. We will consider flexible working arrangements, and support a diverse work-force and those with additional needs. Security Due to the nature of this position, we require you to either hold or be eligible to achieve SC. As a result, you should be a British Citizen and have resided in the UK for the last 5 years for SC.
ARM (Advanced Resource Managers)
24/09/2021
Full time
PMO Lead Full time Permanent London/WFH Up to £58k basic + 10% Bonus + Benefits My client is a leading global IT consultancy organisation with end clients across multiple sectors from financial to defense to telecoms and they are looking for an experienced PMO Lead to join their existing PMO team for one of their leading business units. About you: As a PMO Lead, you will have experience of performing a similar role previously within a professional services company, where you will have gained a strong understanding and experience of project delivery and acceptance processes, a high attention to detail and a good level of financial awareness, coupled with an excellent knowledge of project and programme management methodologies including Agile and Waterfall. The ability to look for continuous opportunities to improve and develop processes and governance within Business Unit and able to influence better adaptation by delivery teams within the different projects. The ability to work across teams and share resources where necessary to deliver prioritised outcomes. Supporting the setup of processes, methodologies and governance and compliance as part of the PMO. Help in embedding these processes/methodologies into the transformation programme and within the Business Unit level. Managing reporting for stakeholders of all levels and ensure programme teams are adhering to governance. Listens to team members, allowing them to express their opinions, illuminate issues, and suggest fixes Performs the role of encouraging, coaching, and better adaption on new processes by PMs, Delivery teams and managers to enable them to contribute to common Business Unit goals. Line managing PMO teams onshore and offshore and provide direction and guidance to subordinates, which includes putting up working standards and monitoring performance. The role requires you to have strong analytical, interpretation and reporting skills, as well as having the confidence to suggest and implement continuous improvement activities. What to expect: The role will report directly into the Head of Central PMO and will predominantly be responsible for being the PMO Lead for one of our specific Business Units. You will be undertaking the resourcing and loading/bandwidth of all PMOs who fall within the that Business Unit, acting as their Line Manager and also being PMO Lead for some of the accounts which fall under the Business Unit. Other responsibilities will include: Typical PMO duties including financial project administration such as project set up, raising purchase orders, invoicing, account hygiene maintenance, Kimble and SAP etc Fully understand the account roadmap and account requirements to report on and validate the project and programme roadmap (progress, resource, budget, risks and issues) providing a central view to the business Ensure that all new projects are set up correctly on Finance, Resourcing and Project Management systems in accordance with documented business approvals. What's important?: The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.
ARM (Advanced Resource Managers)
10/09/2021
Full time
Business Operations Coordinator Salary: £27,500 - £30,000 Location: London (Bank) A leading managed service provider is currently looking for a Business Operations Coordinator to provide administrative and coordination duties to the business, ensuring that we maintain accurate data and efficient processes. You will need to have experience with a person who will need good communication and stakeholder management skills as well as patience and a flexible approach whilst working in a demanding environment. This is a vital role in the running of the department within a growing resource area in a time of increased inter-company cooperation. You will need to be comfortable working under pressure and to tight deadlines. KEY RESPONSIBILITIES: £Run all MI data (weekly and monthly basis) Provide administrative and coordination duties to business, support to maintain accurate data in resource management tool and time entry in SAP Ensure that month end reporting is on time and accurate, to enable business to identify and convey results and trends Assist in daily meetings, reporting on business operational activities Upkeep all systems and data including Kimble (resource planner) and SAP (timesheet management) Promote efficient business processes SAP time entry support for the business Produce regular reports and stats to support the business to identify and convey results and trends Assist with allocation of resources SKILLS AND KNOWLEDGE: Excellent team working skills including the ability to contribute proactively and supportively to the delivery of team initiatives Highly numerate and analytical Ability to interpret data, with strong problem-solving skills with the ability to think outside the box Good knowledge of Excel Knowledge or ability to become a strong user of SAP Highly motivated and results driven with a view to developing an expanding role Confident communication skills Comfortable under pressure working to tight deadlines with a proactive and calm approach