Business Analysts Accountable for delivering performance and reporting data for Assurance in a timely and appropriate manner. Support cross functional working to ensure appropriate governance, monitoring, analysis and reporting of performance across the business is achieved in a timely and meaningful way. Review, measure and report on business processes and procedures to ensure their ongoing suitability, effectiveness, and improvement. Review alternative ways in which continuous improvement can be implemented in the way that Assurance reports. Act as a first point of call and share best practice, policies, procedures, processes, and systems, which meet business and production requirements. Location - Reading/Basingstoke area Salary - £Negotiable dependant on skills and experience (Part time and job share considered) Closing date - 13th November 2023 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. The role holder will have some of the following skills and attributes - Formal qualifications in a relevant subject. Working towards membership of a professional body such as the CQI, MOR, IRM. Proficient in MS applications. Demonstrable evidence of performance reporting and analysis. Power Bi. Create dashboards. Experienced in analysing data and identifying trends.
Nov 29, 2023
Full time
Business Analysts Accountable for delivering performance and reporting data for Assurance in a timely and appropriate manner. Support cross functional working to ensure appropriate governance, monitoring, analysis and reporting of performance across the business is achieved in a timely and meaningful way. Review, measure and report on business processes and procedures to ensure their ongoing suitability, effectiveness, and improvement. Review alternative ways in which continuous improvement can be implemented in the way that Assurance reports. Act as a first point of call and share best practice, policies, procedures, processes, and systems, which meet business and production requirements. Location - Reading/Basingstoke area Salary - £Negotiable dependant on skills and experience (Part time and job share considered) Closing date - 13th November 2023 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. The role holder will have some of the following skills and attributes - Formal qualifications in a relevant subject. Working towards membership of a professional body such as the CQI, MOR, IRM. Proficient in MS applications. Demonstrable evidence of performance reporting and analysis. Power Bi. Create dashboards. Experienced in analysing data and identifying trends.
We need an AWE some Project Controls Manager to join our Project Controls team at AWE . This is an exciting time to join us as a Project Controls Manager as we begin a once in a generation programme of work in support of the United Kingdom's Continuous at Sea Deterrent. We are in the countryside between Reading and Basingstoke with onsite parking. There are good bus links between Reading, Basingstoke and Newbury. Salary: Starts at £65,000 Negotiable (depending on your suitability and level of experience). Relocation package is available if required. As a Project Controls Manager (within - Governance, Planning, Risk, Reporting, and Controls) you will head multi-functional Project Controls teams. It's vital that we ensure delivery of our project programmes, to do this, you'll collaborate with Project Managers and Supply Chain to produce a pragmatic baseline. You will need to engage, negotiate, and influence people across the business to ensure effective controls are in place to monitor progress, manage issues and mitigate slippage. You could be working on maintaining existing infrastructure or ensuring the successful introduction of our new capability. A typical day for you could look like this: Managing risk, including ownership of qualitative and quantitative assessments to schedule predictability and cost. Influencing and supporting project managers and procurement to ensure schedule momentum and cash flow KPI's. Role modelling best practice in conceptual estimating, funding stage gates, basic contingency principals and procurement principals. Coordinating and facilitating planning sessions and workshops to compile the master project/programme schedule baseline, ensuring an achievable duration. Utilising your expertise in procurement schedules to create achievable lead times within the schedule. Prioritising materials and equipment orders to meet scheduled install dates. Influencing key stakeholders to facilitate sign off of baseline and encouraging visibility of regular progress updates. Introducing robust change processes, ensuring schedules, interfaces, cost, risk, and changes are managed appropriately. Owning the change management process and workflow Highlighting trends and root causes of deviations against the baseline using lead and lag indicators and reporting effective remedial actions in order to drive best value for the client. We would like you to have experience of: Delivering Controls in a major project/ programme environment, ideally within Defence, Data Centre's, Life Sciences, Pharma, R&D facilities, Industrial, Manufacturing, Distribution & Logistics sectors Mentoring and developing a multi-functional controls team Meeting project deadlines Adept with controls/ general software applications such as Primavera (P6), Power BI Insight into engineering, procurement, contracts, construction processes Knowledge of engineering and construction management Heading collaborative focus groups As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance You can find out more about our MANY benefits HERE To apply: Please apply via AWE Careers where you will be asked to submit your CV and a covering letter. Make sure that you highlight all relevant skills and experience for this job. Give us a clear view of what you can bring to the role and why you want to work with the team here at AWE. You must be willing and able to obtain and maintain Security/ Developed Vetting Clearance (funded by the AWE) in order to start with us in this role. It can take several months for clearance to come through. DVSubjectsInformationLeaflet.pdf (publishing.service.gov.uk) This job role is suitable for some hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. There is a need to be on site regularly. If successful, you will be required to carry out all of your duties from the UK and cannot do so from an overseas location at any time. Important things you need to know: Interviews will be scheduled during working hours. Interviews will be 90 minutes on TEAMS and will include a 5-to-10-minute presentation. If we receive an exceptionally high level of applications, this vacancy may close early. So don't procrastinate, refresh your CV and covering letter and apply now! For more information about the role or the recruitment journey, get in touch with me (Sunflower) at: (Sorry agencies - we don't outsource our roles)
Nov 29, 2023
Full time
We need an AWE some Project Controls Manager to join our Project Controls team at AWE . This is an exciting time to join us as a Project Controls Manager as we begin a once in a generation programme of work in support of the United Kingdom's Continuous at Sea Deterrent. We are in the countryside between Reading and Basingstoke with onsite parking. There are good bus links between Reading, Basingstoke and Newbury. Salary: Starts at £65,000 Negotiable (depending on your suitability and level of experience). Relocation package is available if required. As a Project Controls Manager (within - Governance, Planning, Risk, Reporting, and Controls) you will head multi-functional Project Controls teams. It's vital that we ensure delivery of our project programmes, to do this, you'll collaborate with Project Managers and Supply Chain to produce a pragmatic baseline. You will need to engage, negotiate, and influence people across the business to ensure effective controls are in place to monitor progress, manage issues and mitigate slippage. You could be working on maintaining existing infrastructure or ensuring the successful introduction of our new capability. A typical day for you could look like this: Managing risk, including ownership of qualitative and quantitative assessments to schedule predictability and cost. Influencing and supporting project managers and procurement to ensure schedule momentum and cash flow KPI's. Role modelling best practice in conceptual estimating, funding stage gates, basic contingency principals and procurement principals. Coordinating and facilitating planning sessions and workshops to compile the master project/programme schedule baseline, ensuring an achievable duration. Utilising your expertise in procurement schedules to create achievable lead times within the schedule. Prioritising materials and equipment orders to meet scheduled install dates. Influencing key stakeholders to facilitate sign off of baseline and encouraging visibility of regular progress updates. Introducing robust change processes, ensuring schedules, interfaces, cost, risk, and changes are managed appropriately. Owning the change management process and workflow Highlighting trends and root causes of deviations against the baseline using lead and lag indicators and reporting effective remedial actions in order to drive best value for the client. We would like you to have experience of: Delivering Controls in a major project/ programme environment, ideally within Defence, Data Centre's, Life Sciences, Pharma, R&D facilities, Industrial, Manufacturing, Distribution & Logistics sectors Mentoring and developing a multi-functional controls team Meeting project deadlines Adept with controls/ general software applications such as Primavera (P6), Power BI Insight into engineering, procurement, contracts, construction processes Knowledge of engineering and construction management Heading collaborative focus groups As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance You can find out more about our MANY benefits HERE To apply: Please apply via AWE Careers where you will be asked to submit your CV and a covering letter. Make sure that you highlight all relevant skills and experience for this job. Give us a clear view of what you can bring to the role and why you want to work with the team here at AWE. You must be willing and able to obtain and maintain Security/ Developed Vetting Clearance (funded by the AWE) in order to start with us in this role. It can take several months for clearance to come through. DVSubjectsInformationLeaflet.pdf (publishing.service.gov.uk) This job role is suitable for some hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. There is a need to be on site regularly. If successful, you will be required to carry out all of your duties from the UK and cannot do so from an overseas location at any time. Important things you need to know: Interviews will be scheduled during working hours. Interviews will be 90 minutes on TEAMS and will include a 5-to-10-minute presentation. If we receive an exceptionally high level of applications, this vacancy may close early. So don't procrastinate, refresh your CV and covering letter and apply now! For more information about the role or the recruitment journey, get in touch with me (Sunflower) at: (Sorry agencies - we don't outsource our roles)
Client Insight: Privately owned scale-up SaaS platform operating globally in over 25 countries. Recognized as a leading solution in their space. The platform helps drive optimisation and continuity across an entire business. We've placed multiple people into the business! They're a great bunch! The Role: Join the growing customer facing team as a Technical Support Analyst, you will work closely with the wider team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly. The solution is completely bespoke and fully customisable so issues will rarely be the same and so you will be required to think outside the box as to how best approach, manage and fulfil each situation. With such regular client engagement there is a real opportunity to grow within the business into more direct client centric roles such as customer success (if that's your thing), or you can just be the go-to champion for customer support! The ideal Candidate: Prior experience in a B2B client support role within a complex software solution. A switched-on problem solver that is able to work with varied issues across a complex and diverse solution. Strong interpersonal skills - you will work close with other internal stakeholders, as well as the clients. Strong attention to detail and able to manage multiple projects at any given time. Degree educated. The Benefits: Salary up to £30k plus a quarterly bonus and a company shares scheme. 26 Days Holiday + BH Free lunch offered in the week. Free parking onsite A dog friendly environment.
Nov 29, 2023
Full time
Client Insight: Privately owned scale-up SaaS platform operating globally in over 25 countries. Recognized as a leading solution in their space. The platform helps drive optimisation and continuity across an entire business. We've placed multiple people into the business! They're a great bunch! The Role: Join the growing customer facing team as a Technical Support Analyst, you will work closely with the wider team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly. The solution is completely bespoke and fully customisable so issues will rarely be the same and so you will be required to think outside the box as to how best approach, manage and fulfil each situation. With such regular client engagement there is a real opportunity to grow within the business into more direct client centric roles such as customer success (if that's your thing), or you can just be the go-to champion for customer support! The ideal Candidate: Prior experience in a B2B client support role within a complex software solution. A switched-on problem solver that is able to work with varied issues across a complex and diverse solution. Strong interpersonal skills - you will work close with other internal stakeholders, as well as the clients. Strong attention to detail and able to manage multiple projects at any given time. Degree educated. The Benefits: Salary up to £30k plus a quarterly bonus and a company shares scheme. 26 Days Holiday + BH Free lunch offered in the week. Free parking onsite A dog friendly environment.
Senior Design Engineer Our client is seeking a Senior Design Engineer to join one of the Sunday times Best Companies to work for, so you will have a huge exposure to a network of people where you will gain more knowledge and develop your career. The Senior Design Engineer - will be responsible for ensuring compliant delivery of the assigned Teutates D&E Packages assets for the discipline of Controls & Instrumentation. Providing technical guidance to the project delivery teams This is an excellent opportunity for someone wanting to work within the Nuclear Environment which is highly regulated. Longevity guaranteed keeping you in work for the next 18 months as a minimum, This position is hybrid (2 days - 3 days onsite) offering you greater flexibility in allowing you to work from the comfort of your own home! Requirements: Solid Experience as a C& I Engineer Knowledge of UK & EU Standards Programme Control Systems (PLC) Electrical schematics & P&I Diagrams Nuclear Regulations and Design Codes ACTIVE SC CLEARANCE REQUIRED . (Please only apply if you hold this clearance) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out!
Nov 29, 2023
Full time
Senior Design Engineer Our client is seeking a Senior Design Engineer to join one of the Sunday times Best Companies to work for, so you will have a huge exposure to a network of people where you will gain more knowledge and develop your career. The Senior Design Engineer - will be responsible for ensuring compliant delivery of the assigned Teutates D&E Packages assets for the discipline of Controls & Instrumentation. Providing technical guidance to the project delivery teams This is an excellent opportunity for someone wanting to work within the Nuclear Environment which is highly regulated. Longevity guaranteed keeping you in work for the next 18 months as a minimum, This position is hybrid (2 days - 3 days onsite) offering you greater flexibility in allowing you to work from the comfort of your own home! Requirements: Solid Experience as a C& I Engineer Knowledge of UK & EU Standards Programme Control Systems (PLC) Electrical schematics & P&I Diagrams Nuclear Regulations and Design Codes ACTIVE SC CLEARANCE REQUIRED . (Please only apply if you hold this clearance) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out!
Global Technology Solutions Ltd
Reading, Berkshire
Infrastructure Support Specialist £55,000p/astandard office hours Aldermaston, Reading Hybrid working on a 50% split We have an exciting opportunity for a customer-focused, enthusiastic and experienced Infrastructure Engineer to work as part of the Infrastructure Team, supporting one of our well established clients, based on their site in Aldermaston.The site benefits from a restaurant, Costa coffee, parking, and good public transport links. This is a full-time permanent position working a 9-day fortnight, as well as working overtime outside of core hours to meet the client's requirements. Due to the nature of our client's work, you must be prepared to work on a nuclear site and already hold or be able to obtain DV security clearance. For this reason, we are only able to consider and progress with applications from British nationals.As an Infrastructure Engineer you will: Determine and document technical build specifications Automate of existing process Maintain security standards Write, edit and test policies with customer service always in mind Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Plan and execute customer site deployments from build, through go-live and into operational supportWhat we're looking for:Deployment using: SYSPREP Unattended installs using unattend.txt and WINNT.SIF Remote Installation Services Automated Deployment Services Windows Deployment Server Windows Automated Installation Kit System Centre Configuration manager 2012/2016 Microsoft Deployment ToolSecurity and Patching using: Unattended and silent scripting SUS1.1 Software Update Services WSUS Windows Software Update services System Centre Configuration manager 2012/2016Operating systems and service packs: Windows 10 and year update releases Windows Server 2012 / 2016 / 2019 Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgradesAD and Group Policy: Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.the company offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.Apply now for consideration!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
Infrastructure Support Specialist £55,000p/astandard office hours Aldermaston, Reading Hybrid working on a 50% split We have an exciting opportunity for a customer-focused, enthusiastic and experienced Infrastructure Engineer to work as part of the Infrastructure Team, supporting one of our well established clients, based on their site in Aldermaston.The site benefits from a restaurant, Costa coffee, parking, and good public transport links. This is a full-time permanent position working a 9-day fortnight, as well as working overtime outside of core hours to meet the client's requirements. Due to the nature of our client's work, you must be prepared to work on a nuclear site and already hold or be able to obtain DV security clearance. For this reason, we are only able to consider and progress with applications from British nationals.As an Infrastructure Engineer you will: Determine and document technical build specifications Automate of existing process Maintain security standards Write, edit and test policies with customer service always in mind Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Plan and execute customer site deployments from build, through go-live and into operational supportWhat we're looking for:Deployment using: SYSPREP Unattended installs using unattend.txt and WINNT.SIF Remote Installation Services Automated Deployment Services Windows Deployment Server Windows Automated Installation Kit System Centre Configuration manager 2012/2016 Microsoft Deployment ToolSecurity and Patching using: Unattended and silent scripting SUS1.1 Software Update Services WSUS Windows Software Update services System Centre Configuration manager 2012/2016Operating systems and service packs: Windows 10 and year update releases Windows Server 2012 / 2016 / 2019 Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgradesAD and Group Policy: Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.the company offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.Apply now for consideration!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Reading, Berkshire
JOB TITLE: SC cleared application administrator (ServiceNow)LOCATION: Aldermaston Reading SALARY: up to £55,000 WORKING HOURS: standard office hours Holding SC or DV clearance is a must for this opportunity ROLE OVERVIEW:We are seeking an application administrator to join the team responsible for day to day support of various applications that generally sit in the Service Management and Monitoring space. A large part of this role will be within the ServiceNow platform but the successful candidate must be flexible to take on tasks across the whole portfolio of applications that the team supports.This is an on site role with the flexibility to work remotely as and when the role allows and at the discretion of the team lead. DETAILED JOB DESCRIPTION: Monitoring of the teams work queues Resolution of Incidents related to the applications the team supports or escalation to relevant parties Completion of Service Requests e.g.:o User access requestso Group creationo Reportingo Core data requestso Data analysis Build/maintenance of ServiceNow service catalog items and workflows in ITSM and CSM modules Build of ServiceNow HR Service items and Lifecycle events Deputise for and assist the Service Catalog Manager Partake in projects where required Preparation of work instruction documentation as necessaryESSENTIALS SKILLS/QUALIFICATIONS:Experience of administering the applications the team supports is not essential (training will be provided) however the candidate should have: Experience working in an IT Service Management environment Experience of the ServiceNow platform from a user perspective Knowledge of ITIL principles A desire to learn and develop skills on the applications the team supports Fast self-learner with an ability to get up-to-speed in a short space of time Good and confident communication skills with the ability to communicate in a non-technical mannerDESIRABLE SKILLS/QUALIFICATIONS: Experience administering ServiceNow Experience of building/configuring ServiceNow service catalog items A basic knowledge of scripting (preferably JavaScript) Experience of ServiceNow CMS and/or HRSD applications Experience in any of the following applications:o Riverbed Aternityo Dynatraceo SCOMo HP Managed Printo TriplePlay Digital Signage systemsIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
JOB TITLE: SC cleared application administrator (ServiceNow)LOCATION: Aldermaston Reading SALARY: up to £55,000 WORKING HOURS: standard office hours Holding SC or DV clearance is a must for this opportunity ROLE OVERVIEW:We are seeking an application administrator to join the team responsible for day to day support of various applications that generally sit in the Service Management and Monitoring space. A large part of this role will be within the ServiceNow platform but the successful candidate must be flexible to take on tasks across the whole portfolio of applications that the team supports.This is an on site role with the flexibility to work remotely as and when the role allows and at the discretion of the team lead. DETAILED JOB DESCRIPTION: Monitoring of the teams work queues Resolution of Incidents related to the applications the team supports or escalation to relevant parties Completion of Service Requests e.g.:o User access requestso Group creationo Reportingo Core data requestso Data analysis Build/maintenance of ServiceNow service catalog items and workflows in ITSM and CSM modules Build of ServiceNow HR Service items and Lifecycle events Deputise for and assist the Service Catalog Manager Partake in projects where required Preparation of work instruction documentation as necessaryESSENTIALS SKILLS/QUALIFICATIONS:Experience of administering the applications the team supports is not essential (training will be provided) however the candidate should have: Experience working in an IT Service Management environment Experience of the ServiceNow platform from a user perspective Knowledge of ITIL principles A desire to learn and develop skills on the applications the team supports Fast self-learner with an ability to get up-to-speed in a short space of time Good and confident communication skills with the ability to communicate in a non-technical mannerDESIRABLE SKILLS/QUALIFICATIONS: Experience administering ServiceNow Experience of building/configuring ServiceNow service catalog items A basic knowledge of scripting (preferably JavaScript) Experience of ServiceNow CMS and/or HRSD applications Experience in any of the following applications:o Riverbed Aternityo Dynatraceo SCOMo HP Managed Printo TriplePlay Digital Signage systemsIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Reading, Berkshire
DV Cleared Windows O/S Build Engineer£575 p/d inside ir35 standard office hoursAldermaston, ReadingDV clearance is required Purpose of the roleWe are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams.You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support QA/UATThe site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service)DESIRABLE SKILLS/QUALIFICATIONS: Deployment using:o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool Security and Patching using:o Unattended and silent scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 Operating systems and service packs: o Windows 10 and year update releaseso Windows Server 2012 / 2016 / 2019o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release ManagementApply now for consideration!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Nov 28, 2023
Full time
DV Cleared Windows O/S Build Engineer£575 p/d inside ir35 standard office hoursAldermaston, ReadingDV clearance is required Purpose of the roleWe are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams.You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support QA/UATThe site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service)DESIRABLE SKILLS/QUALIFICATIONS: Deployment using:o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool Security and Patching using:o Unattended and silent scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 Operating systems and service packs: o Windows 10 and year update releaseso Windows Server 2012 / 2016 / 2019o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release ManagementApply now for consideration!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Database Developer with strong Power BI and PostgreSQL knowledge required by a growing technology company. Due to continued success and planned expansion the company are looking to hire a Database Developer to join their existing team. Hybrid remote working. 2-3 days per week in the office. The successful Database Developer will be working in the applications development team and will be responsible for development of the internal and external database systems. Responsibilities will include; Working with the development team and business analysts to develop the existing systems Maintain the current database architecture Deliver high-level system designs Participate in sprint planning Essential Experience; Power BI BI development & BI tools SQL database management & modelling PostgreSQL ETL If you are looking for an opportunity of this nature, please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
Database Developer with strong Power BI and PostgreSQL knowledge required by a growing technology company. Due to continued success and planned expansion the company are looking to hire a Database Developer to join their existing team. Hybrid remote working. 2-3 days per week in the office. The successful Database Developer will be working in the applications development team and will be responsible for development of the internal and external database systems. Responsibilities will include; Working with the development team and business analysts to develop the existing systems Maintain the current database architecture Deliver high-level system designs Participate in sprint planning Essential Experience; Power BI BI development & BI tools SQL database management & modelling PostgreSQL ETL If you are looking for an opportunity of this nature, please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Interested in working for one of the fastest growing Fintech in the UK? Enjoy developing on Snowflake? Role: Software Developer (Snowflake) Industry: Fintech Salary: £90,000 DOE + Shares Remote: Hybrid with travel to London office Benefits: Shares, Flexible hours, Collaborative culture, Training budget Company: A leading Fintech that provides advanced data/analytics to capital market players such as Banks, Brokers and Hedge Funds. After numerous rounds of funding they're both adding financial datasets to their platform and growing their tech team. They also recently won a major award at the 2023 Fintech awards. They've been expanding into the USA, and have also taken on a new project to expand their Data Feed product to use Snowflake and allow it to be available via Snowflake's marketplace. Role: So, they need a Software Developer with outstanding experience in Python, SQL, and Snowflake. You'll be joining a Data team of circa 10; made up of Data Engineers, Data Scientists and Software Developers.You'll work on a petabyte scale data lake and have access to an award-winning data science environment to analyse the data Lead on the expansion of their Data Feed product to integrate with Snowflake's marketplace Lead on development projects Design solutions, build, develop and deliver completed functionality to production Drive improvements analytics, data tooling, deployment, quality, testing and CI To be considered an ideal candidate for this role, you will need to have a minimum of four years of experience with the Snowflake/Snowflakes toolset, SQL, and production-level big data batch pipelines on AWSAlso, previous experience in the Financial space would also be received fondly. You can expect a salary of up to £90,000, 25 days holiday plus bank holidays, Shares, flexible working hours, remote working and more. What we love about this role: Their team is a made of Data engineering and Data science team members and your day to day work will have a direct impact on the business.Due to their continued growth, you'll join the business at a time where your input will help shape the future tech stack.You'll also be joining a company that has year on year growth with no signs of slowing down. Essential: Industry experience developing with Snowflake Experience with SQL and Linux Experience with Python and/or C++ Experience with big data pipelines on AWS Experience with Financial Market Data Computer science or another STEM degree is a big bonus Benefits: Competitive salary 25 days holiday plus bank holidays Share Options Pension Scheme Private Medical Insurance/Life insurance Wellbeing Physical Activity budget Weekly team lunches Cycle to Work Scheme Any more!
Nov 28, 2023
Full time
Interested in working for one of the fastest growing Fintech in the UK? Enjoy developing on Snowflake? Role: Software Developer (Snowflake) Industry: Fintech Salary: £90,000 DOE + Shares Remote: Hybrid with travel to London office Benefits: Shares, Flexible hours, Collaborative culture, Training budget Company: A leading Fintech that provides advanced data/analytics to capital market players such as Banks, Brokers and Hedge Funds. After numerous rounds of funding they're both adding financial datasets to their platform and growing their tech team. They also recently won a major award at the 2023 Fintech awards. They've been expanding into the USA, and have also taken on a new project to expand their Data Feed product to use Snowflake and allow it to be available via Snowflake's marketplace. Role: So, they need a Software Developer with outstanding experience in Python, SQL, and Snowflake. You'll be joining a Data team of circa 10; made up of Data Engineers, Data Scientists and Software Developers.You'll work on a petabyte scale data lake and have access to an award-winning data science environment to analyse the data Lead on the expansion of their Data Feed product to integrate with Snowflake's marketplace Lead on development projects Design solutions, build, develop and deliver completed functionality to production Drive improvements analytics, data tooling, deployment, quality, testing and CI To be considered an ideal candidate for this role, you will need to have a minimum of four years of experience with the Snowflake/Snowflakes toolset, SQL, and production-level big data batch pipelines on AWSAlso, previous experience in the Financial space would also be received fondly. You can expect a salary of up to £90,000, 25 days holiday plus bank holidays, Shares, flexible working hours, remote working and more. What we love about this role: Their team is a made of Data engineering and Data science team members and your day to day work will have a direct impact on the business.Due to their continued growth, you'll join the business at a time where your input will help shape the future tech stack.You'll also be joining a company that has year on year growth with no signs of slowing down. Essential: Industry experience developing with Snowflake Experience with SQL and Linux Experience with Python and/or C++ Experience with big data pipelines on AWS Experience with Financial Market Data Computer science or another STEM degree is a big bonus Benefits: Competitive salary 25 days holiday plus bank holidays Share Options Pension Scheme Private Medical Insurance/Life insurance Wellbeing Physical Activity budget Weekly team lunches Cycle to Work Scheme Any more!
A global e-commerce SaaS provider are looking for a Business Intelligence Analyst to join their growing Business Intelligence team in Windsor - this is a hybrid role, and will require you to travel into their office 3 days per week. In this role you will work closely with external clients to understand their needs, convert these into technical requirements, and then create, develop and deliver Power BI dashboards to provide them with actionable insight. Throughout the build process you will liaise closely with the client to gain continuous feedback and ensure timely and accurate delivery, and will present the completed dashboards directly back to clients. This is an excellent opportunity for a Power BI enthusiast who enjoys being technically hands-on, whilst also using their softer skills to build and nurture exceptional relationships with others, as this role will involve working closely with both internal and external stakeholders at very senior levels. Requirements: Strong experience developing end-to-end dashboards in Power BI Experience with DAX Ability to write SQL queries Excellent communication and stakeholder management skills Benefits: Salary up to £40,000 depending on experience Performance-related bonus 25 days holiday plus bank holidays plus birthday day off Company pension scheme Employee healthcare plan and dental care plan Gym membership at up to 40% off Flexible working hours Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
Nov 28, 2023
Full time
A global e-commerce SaaS provider are looking for a Business Intelligence Analyst to join their growing Business Intelligence team in Windsor - this is a hybrid role, and will require you to travel into their office 3 days per week. In this role you will work closely with external clients to understand their needs, convert these into technical requirements, and then create, develop and deliver Power BI dashboards to provide them with actionable insight. Throughout the build process you will liaise closely with the client to gain continuous feedback and ensure timely and accurate delivery, and will present the completed dashboards directly back to clients. This is an excellent opportunity for a Power BI enthusiast who enjoys being technically hands-on, whilst also using their softer skills to build and nurture exceptional relationships with others, as this role will involve working closely with both internal and external stakeholders at very senior levels. Requirements: Strong experience developing end-to-end dashboards in Power BI Experience with DAX Ability to write SQL queries Excellent communication and stakeholder management skills Benefits: Salary up to £40,000 depending on experience Performance-related bonus 25 days holiday plus bank holidays plus birthday day off Company pension scheme Employee healthcare plan and dental care plan Gym membership at up to 40% off Flexible working hours Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
IP Engineer Are you an experienced IP Engineer looking for an exciting opportunity to work on a pivotal project with Global Transition team? We are seeking a dedicated skilled IP Engineers to take on a minimum 6-month engagement, offering the flexibility of working from home. Key Requirements: As an IP Engineer, your expertise will be instrumental in the successful execution of the Global Transition project. The ideal candidate should possess knowledge and experience in the following areas: Cloud Connect: Proficiency in configuring and managing connections to various cloud platforms, including Amazon, Google, IBM, and Microsoft Azure. Enhanced Network-Based Internet Access (NBIA): Experience in enhancing network-based internet access solutions. Global SIP (Fixed line Requirements): Strong understanding of Global SIP, particularly in the context of fixed line requirements. Secure Remote User Access (SRUA): Expertise in establishing and maintaining secure remote user access solutions. Carrier MSP/MPLS: Proficient in configuring and managing Carrier Managed Service Provider (MSP) and Multiprotocol Label Switching (MPLS) networks. IP-VPN QoS: Knowledge and experience in implementing Quality of Service (QoS) in IP-based Virtual Private Networks (IP-VPN). Dedicated Internet Access (DIA) over MSP: Proficiency in managing Dedicated Internet Access services over Managed Service Providers. GGSN (Gateway GPRS Support Node): Familiarity with GGSN, its configuration, and operation. IP Access: Expertise in providing IP access solutions and troubleshooting related issues. IP Transit: Knowledge of IP transit services and their management. EVPN (Ethernet VPN): Proficiency in configuring and managing Ethernet VPN solutions. EWL (Ethernet Wire Line): Experience in Ethernet wireline technologies. IPX (Internet Packet Exchange): Knowledge of IPX and its relevance in networking. MSP NNI (Managed Service Provider Network-to-Network Interface): Proficiency in configuring and managing MSP NNIs. VSAT (Very Small Aperture Terminal): Familiarity with VSAT technology and its implementation. Secure Internet Site Access (SISA): Experience in securing internet site access. Juniper SD-WAN: Proficiency in configuring and managing Juniper Software-Defined Wide Area Network (SD-WAN) solutions. Cisco SD-WAN (Viptela): Expertise in configuring and managing Cisco SD-WAN, specifically the Viptela platform. Cisco Meraki SDWAN: Knowledge of Cisco Meraki SDWAN solutions and their implementation. VMware SDWAN: Experience with VMware SDWAN solutions and their deployment. Fortinet SDWAN: Proficiency in configuring and managing Fortinet SDWAN solutions. IP Engineer additional requirements: The candidate must possess Security Clearance (SC) or be SC eligible. Strong problem-solving skills and the ability to work independently. Excellent communication and team collaboration skills. Flexibility to adapt to evolving project requirements and timelines.
Nov 28, 2023
Full time
IP Engineer Are you an experienced IP Engineer looking for an exciting opportunity to work on a pivotal project with Global Transition team? We are seeking a dedicated skilled IP Engineers to take on a minimum 6-month engagement, offering the flexibility of working from home. Key Requirements: As an IP Engineer, your expertise will be instrumental in the successful execution of the Global Transition project. The ideal candidate should possess knowledge and experience in the following areas: Cloud Connect: Proficiency in configuring and managing connections to various cloud platforms, including Amazon, Google, IBM, and Microsoft Azure. Enhanced Network-Based Internet Access (NBIA): Experience in enhancing network-based internet access solutions. Global SIP (Fixed line Requirements): Strong understanding of Global SIP, particularly in the context of fixed line requirements. Secure Remote User Access (SRUA): Expertise in establishing and maintaining secure remote user access solutions. Carrier MSP/MPLS: Proficient in configuring and managing Carrier Managed Service Provider (MSP) and Multiprotocol Label Switching (MPLS) networks. IP-VPN QoS: Knowledge and experience in implementing Quality of Service (QoS) in IP-based Virtual Private Networks (IP-VPN). Dedicated Internet Access (DIA) over MSP: Proficiency in managing Dedicated Internet Access services over Managed Service Providers. GGSN (Gateway GPRS Support Node): Familiarity with GGSN, its configuration, and operation. IP Access: Expertise in providing IP access solutions and troubleshooting related issues. IP Transit: Knowledge of IP transit services and their management. EVPN (Ethernet VPN): Proficiency in configuring and managing Ethernet VPN solutions. EWL (Ethernet Wire Line): Experience in Ethernet wireline technologies. IPX (Internet Packet Exchange): Knowledge of IPX and its relevance in networking. MSP NNI (Managed Service Provider Network-to-Network Interface): Proficiency in configuring and managing MSP NNIs. VSAT (Very Small Aperture Terminal): Familiarity with VSAT technology and its implementation. Secure Internet Site Access (SISA): Experience in securing internet site access. Juniper SD-WAN: Proficiency in configuring and managing Juniper Software-Defined Wide Area Network (SD-WAN) solutions. Cisco SD-WAN (Viptela): Expertise in configuring and managing Cisco SD-WAN, specifically the Viptela platform. Cisco Meraki SDWAN: Knowledge of Cisco Meraki SDWAN solutions and their implementation. VMware SDWAN: Experience with VMware SDWAN solutions and their deployment. Fortinet SDWAN: Proficiency in configuring and managing Fortinet SDWAN solutions. IP Engineer additional requirements: The candidate must possess Security Clearance (SC) or be SC eligible. Strong problem-solving skills and the ability to work independently. Excellent communication and team collaboration skills. Flexibility to adapt to evolving project requirements and timelines.
Graduate Programme (French Speaker) Over the last few years, flexible working has come to mean flexible hiring. So whatever your preference, whether you feel more comfortable shining in a virtual process or you want to demonstrate your charisma in a face-to-face setting, we have the entry level career route for you! At Pareto we offer a range of Assessment Days to suit your preferences. Be it at one of our offices in London or South Manchester, at the offices of one of our clients, giving you the opportunity to visit some of the leading business to business sales and tech organisations in the UK. Alternatively you have access to some fantastic opportunities from the comfort of your own home - via the Virtual Assessment Days that we offer! So, if you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! You need: A degree in any discipline Bi-lingual fluency in English and French Ambition and a willingness to learn Solid interpersonal and communication skills Excellent attention to detail and a strong work ethic The typical package for opportunities in your region: A competitive basic salary of £30k, with OTE taking your total package to £40k! Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic bespoke training and on-going support Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Nov 28, 2023
Full time
Graduate Programme (French Speaker) Over the last few years, flexible working has come to mean flexible hiring. So whatever your preference, whether you feel more comfortable shining in a virtual process or you want to demonstrate your charisma in a face-to-face setting, we have the entry level career route for you! At Pareto we offer a range of Assessment Days to suit your preferences. Be it at one of our offices in London or South Manchester, at the offices of one of our clients, giving you the opportunity to visit some of the leading business to business sales and tech organisations in the UK. Alternatively you have access to some fantastic opportunities from the comfort of your own home - via the Virtual Assessment Days that we offer! So, if you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! You need: A degree in any discipline Bi-lingual fluency in English and French Ambition and a willingness to learn Solid interpersonal and communication skills Excellent attention to detail and a strong work ethic The typical package for opportunities in your region: A competitive basic salary of £30k, with OTE taking your total package to £40k! Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic bespoke training and on-going support Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Job Title: Freedom of Information and Policy Officer Trust Location: Royal Berkshire NHS Foundation Trust Location: Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Royal Berkshire NHS Foundation Trust is the place for you. About the Trust Royal Berkshire NHS Foundation Trust is one of the largest general hospital foundation trusts in the country. We provide acute medical and surgical services to Reading, Wokingham and West Berkshire and specialist services such as cancer, dialysis, and eye surgery to a wider population across Berkshire and its borders. The Trust is made up of 7 locations with the Royal Berkshire Hospital being the main site. What you'll be responsible for: Co-ordinating the management and response of incoming requests for Information that fall within the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR) and Data Protection Acts and General Data Protection Regulation (GDPR). Providing advice and guidance to Trust employees at all levels regarding the application of national Freedom of Information legislation. Ensuring the Trust remains compliant with national legislation and set deadlines in respect of Freedom of Information requests. Providing support to the Corporate Governance Department in the production, collation, and distribution of meeting papers. Providing FOI and Policy administrative tasks such as typing reports and maintaining spreadsheets/databases. Building and maintaining relationships with key senior members of staff within the Trust, FOI leads and Trust staff in general. To administer the Trusts database of policies and procedures, including approval, archiving storage, retention, and publication of formal Trust procedural documents Arrange for the efficient uploading of all corporate Trust procedural documents onto the intranet, ensuring that policies can be accessed easily and quickly. Collate evidence for the approval of policies and to ensure owners are notified of the need to review existing documents in a timely fashion. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS. Knowledge of the systems used, to effectively complete your role to the highest standard at all times. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation. You'll have the following skills/experience: Strong admin experience Experience in an FOI or similar post. Excellent organisational skills Excellent IT skills Excellent customer service Excellent communication skills Excellent telephone manner Microsoft Office package knowledge e.g., Outlook, Word, Excel This role may require you to show evidence of vocational level 3 qualification or at least 2 years administration experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Nov 28, 2023
Full time
Job Title: Freedom of Information and Policy Officer Trust Location: Royal Berkshire NHS Foundation Trust Location: Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Royal Berkshire NHS Foundation Trust is the place for you. About the Trust Royal Berkshire NHS Foundation Trust is one of the largest general hospital foundation trusts in the country. We provide acute medical and surgical services to Reading, Wokingham and West Berkshire and specialist services such as cancer, dialysis, and eye surgery to a wider population across Berkshire and its borders. The Trust is made up of 7 locations with the Royal Berkshire Hospital being the main site. What you'll be responsible for: Co-ordinating the management and response of incoming requests for Information that fall within the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR) and Data Protection Acts and General Data Protection Regulation (GDPR). Providing advice and guidance to Trust employees at all levels regarding the application of national Freedom of Information legislation. Ensuring the Trust remains compliant with national legislation and set deadlines in respect of Freedom of Information requests. Providing support to the Corporate Governance Department in the production, collation, and distribution of meeting papers. Providing FOI and Policy administrative tasks such as typing reports and maintaining spreadsheets/databases. Building and maintaining relationships with key senior members of staff within the Trust, FOI leads and Trust staff in general. To administer the Trusts database of policies and procedures, including approval, archiving storage, retention, and publication of formal Trust procedural documents Arrange for the efficient uploading of all corporate Trust procedural documents onto the intranet, ensuring that policies can be accessed easily and quickly. Collate evidence for the approval of policies and to ensure owners are notified of the need to review existing documents in a timely fashion. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS. Knowledge of the systems used, to effectively complete your role to the highest standard at all times. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation. You'll have the following skills/experience: Strong admin experience Experience in an FOI or similar post. Excellent organisational skills Excellent IT skills Excellent customer service Excellent communication skills Excellent telephone manner Microsoft Office package knowledge e.g., Outlook, Word, Excel This role may require you to show evidence of vocational level 3 qualification or at least 2 years administration experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
We have an exciting opportunity for a cutting-edge Web Designer to join a dynamic digital design and development agency based in the Reading area. Our client creates impressive digital solutions for b2b clients, including some large and prestigious 'household-name' companies. The Role We are looking for a really capable Designer who wants to be part of a really positive, upbeat and collaborative team environment. The variety of interesting and stretching projects keeps day-today work engaging while providing stability and a hybrid work pattern is offered for a great work-life balance. Joining the team as a mid-weight Web Designer, your creativity and ideas will be highly valued and you will use your Figma and WordPress skills to create engaging websites that promote the services and products of a range of clients. We would also consider applications from experienced Artworkers to join the team. Please attach links to a portfolio of work with your application, as we are keen to see the work of which you are most proud! Requirements: 3+ years experience in pure web design Graphic Design fundamentals including layout, perspective, space, balance and proportions Proficient in Figma Strong experience in Photoshop, Adobe XD, Illustrator, and InDesign A good eye and ability for typographic design is essential Some animation skills maybe be advantageous Solid knowledge and experience with atomic/modular design and design systems Based locally to Reading for a hybrid work pattern Benefits: Hybrid Working Private medical insurance Bonus scheme Company pension Company events Cycle to work scheme On-site parking If you think you're suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Nov 28, 2023
Full time
We have an exciting opportunity for a cutting-edge Web Designer to join a dynamic digital design and development agency based in the Reading area. Our client creates impressive digital solutions for b2b clients, including some large and prestigious 'household-name' companies. The Role We are looking for a really capable Designer who wants to be part of a really positive, upbeat and collaborative team environment. The variety of interesting and stretching projects keeps day-today work engaging while providing stability and a hybrid work pattern is offered for a great work-life balance. Joining the team as a mid-weight Web Designer, your creativity and ideas will be highly valued and you will use your Figma and WordPress skills to create engaging websites that promote the services and products of a range of clients. We would also consider applications from experienced Artworkers to join the team. Please attach links to a portfolio of work with your application, as we are keen to see the work of which you are most proud! Requirements: 3+ years experience in pure web design Graphic Design fundamentals including layout, perspective, space, balance and proportions Proficient in Figma Strong experience in Photoshop, Adobe XD, Illustrator, and InDesign A good eye and ability for typographic design is essential Some animation skills maybe be advantageous Solid knowledge and experience with atomic/modular design and design systems Based locally to Reading for a hybrid work pattern Benefits: Hybrid Working Private medical insurance Bonus scheme Company pension Company events Cycle to work scheme On-site parking If you think you're suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
As a Desktop Support Engineer, you will be an integral part of our Technical Team, responsible for providing exceptional IT support services. Your role will encompass various service delivery areas, including Evergreen (Conference Room & VIP Support), Laptop Support, Hardware Assessment, and Supplier Lead Services. You will have the opportunity to demonstrate your expertise and make a positive impact within our organization. Key Behaviors: Champion Teamwork and Knowledge Sharing: Collaborate with technical leads and promote integration, fostering a culture of teamwork and knowledge sharing. Professionalism and Problem-Solving: Display professionalism, maintain a positive attitude, and demonstrate an aptitude for solving problems while constantly striving for service improvement. Customer Focus: Be politically savvy and understand the stresses and priorities of our customers, always keeping their needs at the forefront. Integrity and Initiative: Take initiative, meet deadlines, deliver work on time, or effectively communicate any deviations from the schedule. Organizational Skills: Demonstrate good organizational skills, reliability, and conscientiousness in your work. Adaptability: Excel in working under pressure and use your own initiative to navigate challenging situations effectively. Key Responsibilities: As a Desktop Support Engineer, you will be responsible for: Providing high-quality customer service, ensuring customers are updated throughout the call lifecycle. Managing the refurbishment of PCs across all sites and all network infrastructure. Executing last-minute requests for work in high-profile locations. Managing and maintaining 180+ conference rooms with the latest audiovisual equipment to ensure patching and serviceability. Performing day-to-day responsibilities for PC build, including software installation, OS deployment, firmware updates, and patch management. Carrying out software version customization, testing services, and technical support. Handling technical issues that may involve multiple teams and providing general LAN advice and guidance to end users. Learning, managing, supporting, and taking responsibility for new hardware systems as required. Working in a timely and organized manner, providing problem diagnosis to management coherently and recommending possible resolutions. Demonstrating strong interpersonal skills and a high level of understanding of customer needs. Displaying initiative and problem-solving skills under pressure in a fast-paced environment. Fulfilling any other duties related to the contract's delivery as required by the iFix Technical or Tower Lead. Being prepared to work on a nuclear licensed site and obtain DV clearance. Additional Information: Our site offers a range of benefits, including a restaurant, Costa coffee, parking, and convenient public transport links. As an employee, you'll have access to a wide variety of courses and accreditations to further your skills and development. Benefits include a workplace pension scheme, flexible benefits (life insurance, health cashback plan, holiday insurance, private medical cover), and more (eligibility may vary based on service duration). Essential Skills/Qualifications: Professional verbal and written communication skills. Excellent customer service skills. Good knowledge of EUWS support models and best practices. Hardware break/fix support of HP and Lenovo desktops and laptops. Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages. Working knowledge of PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Job Type: Full-time Salary: £34,500.00 per year Expected hours: No less than 37.5 per week Benefits: Company pension Life insurance On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Ability to commute/relocate: Aldermaston, Berkshire: reliably commute or plan to relocate before starting work (required) Licence/Certification: Driving Licence (required) SC Clearance (required)
Nov 28, 2023
Full time
As a Desktop Support Engineer, you will be an integral part of our Technical Team, responsible for providing exceptional IT support services. Your role will encompass various service delivery areas, including Evergreen (Conference Room & VIP Support), Laptop Support, Hardware Assessment, and Supplier Lead Services. You will have the opportunity to demonstrate your expertise and make a positive impact within our organization. Key Behaviors: Champion Teamwork and Knowledge Sharing: Collaborate with technical leads and promote integration, fostering a culture of teamwork and knowledge sharing. Professionalism and Problem-Solving: Display professionalism, maintain a positive attitude, and demonstrate an aptitude for solving problems while constantly striving for service improvement. Customer Focus: Be politically savvy and understand the stresses and priorities of our customers, always keeping their needs at the forefront. Integrity and Initiative: Take initiative, meet deadlines, deliver work on time, or effectively communicate any deviations from the schedule. Organizational Skills: Demonstrate good organizational skills, reliability, and conscientiousness in your work. Adaptability: Excel in working under pressure and use your own initiative to navigate challenging situations effectively. Key Responsibilities: As a Desktop Support Engineer, you will be responsible for: Providing high-quality customer service, ensuring customers are updated throughout the call lifecycle. Managing the refurbishment of PCs across all sites and all network infrastructure. Executing last-minute requests for work in high-profile locations. Managing and maintaining 180+ conference rooms with the latest audiovisual equipment to ensure patching and serviceability. Performing day-to-day responsibilities for PC build, including software installation, OS deployment, firmware updates, and patch management. Carrying out software version customization, testing services, and technical support. Handling technical issues that may involve multiple teams and providing general LAN advice and guidance to end users. Learning, managing, supporting, and taking responsibility for new hardware systems as required. Working in a timely and organized manner, providing problem diagnosis to management coherently and recommending possible resolutions. Demonstrating strong interpersonal skills and a high level of understanding of customer needs. Displaying initiative and problem-solving skills under pressure in a fast-paced environment. Fulfilling any other duties related to the contract's delivery as required by the iFix Technical or Tower Lead. Being prepared to work on a nuclear licensed site and obtain DV clearance. Additional Information: Our site offers a range of benefits, including a restaurant, Costa coffee, parking, and convenient public transport links. As an employee, you'll have access to a wide variety of courses and accreditations to further your skills and development. Benefits include a workplace pension scheme, flexible benefits (life insurance, health cashback plan, holiday insurance, private medical cover), and more (eligibility may vary based on service duration). Essential Skills/Qualifications: Professional verbal and written communication skills. Excellent customer service skills. Good knowledge of EUWS support models and best practices. Hardware break/fix support of HP and Lenovo desktops and laptops. Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages. Working knowledge of PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Job Type: Full-time Salary: £34,500.00 per year Expected hours: No less than 37.5 per week Benefits: Company pension Life insurance On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Ability to commute/relocate: Aldermaston, Berkshire: reliably commute or plan to relocate before starting work (required) Licence/Certification: Driving Licence (required) SC Clearance (required)
Job Title: Temporary AdministratorOur client is looking for a temporary administrator to provide efficient and effective administrative support for their programmes. The role requires liaison with a wide range of stakeholders and the role-holder will be required to support the day-to-day delivery of the project.Working hours: 9am to 5pm; Monday - Friday Based in Reading; Hybrid role; 2 days a week on site. Responsibilities: Implement and maintain project processes and systems. Develop and maintain relationships with stakeholders, partners, and consultants. Act as a point of contact for the programme and deal with queries Support the co-ordination of events, training sessions, meetings, and marketing events. Ensure the online project resources are updated and accessible. Support the sourcing and collection of data and information for reporting. Maintain an up-to-date database and reporting system for recruitment and participant progress. Administer the processing of purchase orders, contracts, and payments. Support the booking of travel and accommodation and the administration of expenses. Undertake other duties and general administrative support as directed by the senior staff. Requirements: Initiative, commitment, and flexibility Ability to prioritise and meet deadlines. Excellent planning and organisational skills Well-developed interpersonal and teamwork skills Excellent written communication skills Attention to detail and accuracy of information. Excellent IT skills, especially in MS Office applications Strong customer focus and service quality Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 28, 2023
Full time
Job Title: Temporary AdministratorOur client is looking for a temporary administrator to provide efficient and effective administrative support for their programmes. The role requires liaison with a wide range of stakeholders and the role-holder will be required to support the day-to-day delivery of the project.Working hours: 9am to 5pm; Monday - Friday Based in Reading; Hybrid role; 2 days a week on site. Responsibilities: Implement and maintain project processes and systems. Develop and maintain relationships with stakeholders, partners, and consultants. Act as a point of contact for the programme and deal with queries Support the co-ordination of events, training sessions, meetings, and marketing events. Ensure the online project resources are updated and accessible. Support the sourcing and collection of data and information for reporting. Maintain an up-to-date database and reporting system for recruitment and participant progress. Administer the processing of purchase orders, contracts, and payments. Support the booking of travel and accommodation and the administration of expenses. Undertake other duties and general administrative support as directed by the senior staff. Requirements: Initiative, commitment, and flexibility Ability to prioritise and meet deadlines. Excellent planning and organisational skills Well-developed interpersonal and teamwork skills Excellent written communication skills Attention to detail and accuracy of information. Excellent IT skills, especially in MS Office applications Strong customer focus and service quality Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
This role is working for a major telecommunications client that needs someone who knows Cisco products and services and ideally has worked with them on major programme delivery in the past. You will be supporting an existing resource to play a pivotal role in ensuring the successful execution and delivery of complex telecommunications projects. This role requires a deep understanding of Cisco technologies, project management skills, and the ability to collaborate with cross-functional teams to achieve project goals. You will be responsible for overseeing the end-to-end project lifecycle, from planning and design to implementation and post-implementation support. Collaborate with stakeholders to define project objectives, scope, and deliverables. Develop comprehensive project plans, timelines, and budgets. Ensure alignment of project goals with business objectives and customer requirements. Build and lead cross-functional project teams, including network engineers, technicians, and other specialists. Set clear expectations, delegate tasks, and provide guidance to team members. Foster a collaborative and results-driven work environment. Monitor project progress, identify and mitigate risks, and manage issues as they arise. Ensure projects are completed on time and within budget while maintaining high-quality standards. Conduct regular status meetings and provide updates to stakeholders. Implement best practices and quality control measures to ensure the reliability and stability of telecommunications solutions. Perform thorough testing and validation of Cisco-based systems. Establish and maintain strong relationships with Cisco representatives, suppliers, and third-party vendors. Communicate effectively with clients, addressing their concerns and ensuring satisfaction. Offer ongoing support and troubleshooting assistance to ensure the long-term success of implemented Cisco solutions. Develop and implement maintenance plans and upgrades, as necessary. As a Technical Delivery Manager specialising in Cisco Products and Services, you will be at the forefront of technological advancements, ensuring that the organisation deploys robust and reliable network solutions. Your expertise will be crucial in delivering seamless telecommunications services to clients while achieving project goals efficiently and effectively.Candidates will only be considered and contacted if they can provide a CV that can evidence proven experience in managing and delivering complex telecommunications projects involving Cisco technologies including physical build and the delivery of hardware, optical delivery and logical configuration and deployment. You will be PMP, Prince 2 or MSP Certified or qualified through experience. You will be able to evidence knowledge of Cisco products, including routers, switches, firewalls, and unified communications solutions. You will be able to demonstrate strong leadership and team management skills. Flexible working options are available, but you must be prepared to work in a hybrid fashion - 2 days per week on site in the client's Head Office in the M4/M3 corridor. Working from other sites across the UK may also be considered. Overseas candidates will not be considered - nor will anyone needing sponsorship. A rate of £530 per day is available - Inside IR35. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 28, 2023
Full time
This role is working for a major telecommunications client that needs someone who knows Cisco products and services and ideally has worked with them on major programme delivery in the past. You will be supporting an existing resource to play a pivotal role in ensuring the successful execution and delivery of complex telecommunications projects. This role requires a deep understanding of Cisco technologies, project management skills, and the ability to collaborate with cross-functional teams to achieve project goals. You will be responsible for overseeing the end-to-end project lifecycle, from planning and design to implementation and post-implementation support. Collaborate with stakeholders to define project objectives, scope, and deliverables. Develop comprehensive project plans, timelines, and budgets. Ensure alignment of project goals with business objectives and customer requirements. Build and lead cross-functional project teams, including network engineers, technicians, and other specialists. Set clear expectations, delegate tasks, and provide guidance to team members. Foster a collaborative and results-driven work environment. Monitor project progress, identify and mitigate risks, and manage issues as they arise. Ensure projects are completed on time and within budget while maintaining high-quality standards. Conduct regular status meetings and provide updates to stakeholders. Implement best practices and quality control measures to ensure the reliability and stability of telecommunications solutions. Perform thorough testing and validation of Cisco-based systems. Establish and maintain strong relationships with Cisco representatives, suppliers, and third-party vendors. Communicate effectively with clients, addressing their concerns and ensuring satisfaction. Offer ongoing support and troubleshooting assistance to ensure the long-term success of implemented Cisco solutions. Develop and implement maintenance plans and upgrades, as necessary. As a Technical Delivery Manager specialising in Cisco Products and Services, you will be at the forefront of technological advancements, ensuring that the organisation deploys robust and reliable network solutions. Your expertise will be crucial in delivering seamless telecommunications services to clients while achieving project goals efficiently and effectively.Candidates will only be considered and contacted if they can provide a CV that can evidence proven experience in managing and delivering complex telecommunications projects involving Cisco technologies including physical build and the delivery of hardware, optical delivery and logical configuration and deployment. You will be PMP, Prince 2 or MSP Certified or qualified through experience. You will be able to evidence knowledge of Cisco products, including routers, switches, firewalls, and unified communications solutions. You will be able to demonstrate strong leadership and team management skills. Flexible working options are available, but you must be prepared to work in a hybrid fashion - 2 days per week on site in the client's Head Office in the M4/M3 corridor. Working from other sites across the UK may also be considered. Overseas candidates will not be considered - nor will anyone needing sponsorship. A rate of £530 per day is available - Inside IR35. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Nov 28, 2023
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Do you want to work with the UK's Supercomputers? We currently have two exciting opportunities for HPC Systems Administrators, to join our team here at AWE . If you have experience working with high performance computers and want a role which supports, the computational services that play a vital role in AWE's scientific and engineering future capabilities, we want to hear from you! HPC Systems Administrator Location : Reading area - we are in the located between Reading and Basingstoke, with onsite parking. There are good bus links between Reading, Basingstoke and Newbury. Package : £38,000 - £65,000 (depending on your suitability, qualifications and level of experience) Closing Date: 8th December 2023 - If we receive an exceptionally high level of applications, this vacancy may close early, so don't delay, apply now! Working as part of the High Performance Computing (HPC) Group to provide system administration support for AWE's HPC supercomputers. You will be part of a team that is managing some of the most powerful supercomputers in the UK and supporting computational services that are essential to AWE's scientific and engineering programmes. These roles offer excellent opportunity for career advancement. Key Responsibilities: Support the planning, installation and commissioning of new HPC systems Provide day-to-day support of HPC systems Configuration management of HPC platform hardware and software Monitor the performance and the reliability of HPC systems Development of in-house tools to support HPC platform administration Overseas travel to attend conferences and collaborative meetings To be considered for this opportunity, you'll need the following: Experience of Linux operating systems Scripting skills (preferably Python and Bash) Awareness of computer security concepts Able to work independently and unsupervised, as well as part of a team Good communication skills Ability to work fully on-site - due to the nature of what we do at AWE and the responsibilities of this role, the role cannot be carried out remotely The following would be advantageous but not essential: Experience of HPC clustered computing Experience of parallel file systems Experience of first- and second-line user support What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave. Working a 9-day fortnight, employees have every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Maternity Leave - 39 Weeks Full Pay. Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and well-being - more information available on our careers site. Important things you need to know: Interviews will be scheduled during working hours. Interviews will be 90 minutes in length, and will be held over Microsoft Teams. You will be required to prepare a 10-minute career summary presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Nov 28, 2023
Full time
Do you want to work with the UK's Supercomputers? We currently have two exciting opportunities for HPC Systems Administrators, to join our team here at AWE . If you have experience working with high performance computers and want a role which supports, the computational services that play a vital role in AWE's scientific and engineering future capabilities, we want to hear from you! HPC Systems Administrator Location : Reading area - we are in the located between Reading and Basingstoke, with onsite parking. There are good bus links between Reading, Basingstoke and Newbury. Package : £38,000 - £65,000 (depending on your suitability, qualifications and level of experience) Closing Date: 8th December 2023 - If we receive an exceptionally high level of applications, this vacancy may close early, so don't delay, apply now! Working as part of the High Performance Computing (HPC) Group to provide system administration support for AWE's HPC supercomputers. You will be part of a team that is managing some of the most powerful supercomputers in the UK and supporting computational services that are essential to AWE's scientific and engineering programmes. These roles offer excellent opportunity for career advancement. Key Responsibilities: Support the planning, installation and commissioning of new HPC systems Provide day-to-day support of HPC systems Configuration management of HPC platform hardware and software Monitor the performance and the reliability of HPC systems Development of in-house tools to support HPC platform administration Overseas travel to attend conferences and collaborative meetings To be considered for this opportunity, you'll need the following: Experience of Linux operating systems Scripting skills (preferably Python and Bash) Awareness of computer security concepts Able to work independently and unsupervised, as well as part of a team Good communication skills Ability to work fully on-site - due to the nature of what we do at AWE and the responsibilities of this role, the role cannot be carried out remotely The following would be advantageous but not essential: Experience of HPC clustered computing Experience of parallel file systems Experience of first- and second-line user support What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave. Working a 9-day fortnight, employees have every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Maternity Leave - 39 Weeks Full Pay. Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and well-being - more information available on our careers site. Important things you need to know: Interviews will be scheduled during working hours. Interviews will be 90 minutes in length, and will be held over Microsoft Teams. You will be required to prepare a 10-minute career summary presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
The role will be primarily responsible for developing new products and feature enhancements using React, C#/.Net, SQL Server, AI/ML and cloud native development standards as per the technical architecture in place.Responsibilites Full stack development and maintenance of products and modules including web interfaces, complex transformation logic, data access layer and API integrations Develop software components as per the standards defined within the organisation, keeping re-usability in mind to develop future product propositions Assist with identification and resolution of technical issues faced by customers and partners Working in an agile way, using scrum based methods within a team spread across multiple geographic locationsRequired skills A degree in Computer Science is a must 5+ years' software development experience using Reactjs, C#/.Net and SQL Server Good knowledge of Agile methodologies and Azure DevOps Strong teamwork skills, client facing ability and attention to detail. Excellent communication and interpersonal skills. Flexibility to operate in a cross functional, high paced environment with a can-do attitudeDesirable skills: Knowledge of AI/ML technologies, Cloud platforms (Azure, AWS), Microsoft 365/SharePoint, and other cloud based modern content services platforms would be an added advantage
Nov 28, 2023
Full time
The role will be primarily responsible for developing new products and feature enhancements using React, C#/.Net, SQL Server, AI/ML and cloud native development standards as per the technical architecture in place.Responsibilites Full stack development and maintenance of products and modules including web interfaces, complex transformation logic, data access layer and API integrations Develop software components as per the standards defined within the organisation, keeping re-usability in mind to develop future product propositions Assist with identification and resolution of technical issues faced by customers and partners Working in an agile way, using scrum based methods within a team spread across multiple geographic locationsRequired skills A degree in Computer Science is a must 5+ years' software development experience using Reactjs, C#/.Net and SQL Server Good knowledge of Agile methodologies and Azure DevOps Strong teamwork skills, client facing ability and attention to detail. Excellent communication and interpersonal skills. Flexibility to operate in a cross functional, high paced environment with a can-do attitudeDesirable skills: Knowledge of AI/ML technologies, Cloud platforms (Azure, AWS), Microsoft 365/SharePoint, and other cloud based modern content services platforms would be an added advantage
Global Technology Solutions Ltd
Reading, Berkshire
Infrastructure Support Specialist £55,000p/a standard office hours Aldermaston, Reading Hybrid working on a 50% split We have an exciting opportunity for a customer-focused, enthusiastic and experienced Infrastructure Engineer to work as part of the Infrastructure Team, supporting one of our well established clients, based on their site in Aldermaston. The site benefits from a restaurant, Costa coffee, parking, and good public transport links. This is a Full time permanent position working a 9-day fortnight, as well as working overtime outside of core hours to meet the client's requirements. Due to the nature of our client's work, you must be prepared to work on a nuclear site and already hold or be able to obtain DV security clearance. For this reason, we are only able to consider and progress with applications from British nationals. As an Infrastructure Engineer you will: *Determine and document technical build specifications *Automate of existing process *Maintain security standards *Write, edit and test policies with customer service always in mind *Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. *Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels *Drive Service Management best-practice and ITIL process compliance across the business *Drive continuous service improvement *Plan and execute customer site deployments from build, through go-live and into operational support What we're looking for: Deployment using: * SYSPREP * Unattended installs using unattend.txt and WINNT.SIF * Remote Installation Services * Automated Deployment Services * Windows Deployment Server * Windows Automated Installation Kit * System Centre Configuration manager 2012/2016 * Microsoft Deployment Tool Security and Patching using: * Unattended and silent Scripting * SUS1.1 Software Update Services * WSUS Windows Software Update services * System Centre Configuration manager 2012/2016 Operating systems and service packs: * Windows 10 and year update releases * Windows Server 2012/2016/2019 * Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades AD and Group Policy: * Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. the company offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few. Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
Infrastructure Support Specialist £55,000p/a standard office hours Aldermaston, Reading Hybrid working on a 50% split We have an exciting opportunity for a customer-focused, enthusiastic and experienced Infrastructure Engineer to work as part of the Infrastructure Team, supporting one of our well established clients, based on their site in Aldermaston. The site benefits from a restaurant, Costa coffee, parking, and good public transport links. This is a Full time permanent position working a 9-day fortnight, as well as working overtime outside of core hours to meet the client's requirements. Due to the nature of our client's work, you must be prepared to work on a nuclear site and already hold or be able to obtain DV security clearance. For this reason, we are only able to consider and progress with applications from British nationals. As an Infrastructure Engineer you will: *Determine and document technical build specifications *Automate of existing process *Maintain security standards *Write, edit and test policies with customer service always in mind *Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. *Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels *Drive Service Management best-practice and ITIL process compliance across the business *Drive continuous service improvement *Plan and execute customer site deployments from build, through go-live and into operational support What we're looking for: Deployment using: * SYSPREP * Unattended installs using unattend.txt and WINNT.SIF * Remote Installation Services * Automated Deployment Services * Windows Deployment Server * Windows Automated Installation Kit * System Centre Configuration manager 2012/2016 * Microsoft Deployment Tool Security and Patching using: * Unattended and silent Scripting * SUS1.1 Software Update Services * WSUS Windows Software Update services * System Centre Configuration manager 2012/2016 Operating systems and service packs: * Windows 10 and year update releases * Windows Server 2012/2016/2019 * Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades AD and Group Policy: * Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. the company offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few. Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Reading, Berkshire
DV Cleared Windows O/S Build Engineer £575 p/d inside ir35 standard office hours Aldermaston, Reading DV clearance is required Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Nov 28, 2023
Contractor
DV Cleared Windows O/S Build Engineer £575 p/d inside ir35 standard office hours Aldermaston, Reading DV clearance is required Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you looking for a challenging opportunity to drive through new technology advances for a global business, in a high availability and scalability environment? This is a unique opportunity to join a growing and established, FinTech business who have over 3 million customers on their platforms and are transforming their products, technology capabilities and environment. They are looking for a Principal DBA Database Administrator to take ownership of the database management systems, help shape the new road-map and solve Enterprise, complexed technical challenges across their database infrastructure and storage systems. Challenges: - You will be in a critical role, helping to advance their database environment, working with the global team of of DBA's, across time zones, providing guidance, coaching and mentorship as required. -You will be overseeing design, development, and implementation of their storage systems. - As part of this you will ensure 5 x 9s availability, optimisation of performance and scalability. -You will implement high availability and disaster recovery solutions for critical databases. -Collaborate with senior stakeholders, cross-functional squads, working closely with cloud infrastructure and analytics teams. Experience required: -Bachelor's or Master's degree in Computer Science or related fields. - You will need a minimum 15 years commercial experience in database administration and database management. -In-depth knowledge of database management systems particularly, PL/SQL or PostgreSQL and familiarity and broad experience with other databases is beneficial MSSQL, MYSQL, Mongo and associated technologies. -You will need a strong understanding of database design, optimisation, performance tuning and security. -You will need experience if high availability, and disaster recovery solutions; clustering, back-up and storage. This position offers the chance to work at a Principal level, influencing the next stage of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior colleagues and work in a growing organisation with complexed challenges to resolve. The position offers hybrid and flexible working, the chance for occasional travel and to be part of a growing cloud and impressive Technology focused business. If you are interested in finding out more, please get in touch. Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you l Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing Principal Product Security Engineer Central Reading Hybrid Principal Product Security Engineer Hybrid, Central Reading This is a unique opportunity to join a rapidly growing online, platform Principal Product Security Engineer North London Hybrid London Principal Product Security Engineer Hybrid, North London This is a unique opportunity to join a rapidly growing online, platform co Software Team Lead An opportunity to work within the entertainment industry is now open. In this role as a Software Team Lead Software Developer - C++ An opportunity to work within the entertainment industry is now open. In this role as a Lea Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative
Nov 28, 2023
Full time
Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you looking for a challenging opportunity to drive through new technology advances for a global business, in a high availability and scalability environment? This is a unique opportunity to join a growing and established, FinTech business who have over 3 million customers on their platforms and are transforming their products, technology capabilities and environment. They are looking for a Principal DBA Database Administrator to take ownership of the database management systems, help shape the new road-map and solve Enterprise, complexed technical challenges across their database infrastructure and storage systems. Challenges: - You will be in a critical role, helping to advance their database environment, working with the global team of of DBA's, across time zones, providing guidance, coaching and mentorship as required. -You will be overseeing design, development, and implementation of their storage systems. - As part of this you will ensure 5 x 9s availability, optimisation of performance and scalability. -You will implement high availability and disaster recovery solutions for critical databases. -Collaborate with senior stakeholders, cross-functional squads, working closely with cloud infrastructure and analytics teams. Experience required: -Bachelor's or Master's degree in Computer Science or related fields. - You will need a minimum 15 years commercial experience in database administration and database management. -In-depth knowledge of database management systems particularly, PL/SQL or PostgreSQL and familiarity and broad experience with other databases is beneficial MSSQL, MYSQL, Mongo and associated technologies. -You will need a strong understanding of database design, optimisation, performance tuning and security. -You will need experience if high availability, and disaster recovery solutions; clustering, back-up and storage. This position offers the chance to work at a Principal level, influencing the next stage of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior colleagues and work in a growing organisation with complexed challenges to resolve. The position offers hybrid and flexible working, the chance for occasional travel and to be part of a growing cloud and impressive Technology focused business. If you are interested in finding out more, please get in touch. Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you l Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing Principal Product Security Engineer Central Reading Hybrid Principal Product Security Engineer Hybrid, Central Reading This is a unique opportunity to join a rapidly growing online, platform Principal Product Security Engineer North London Hybrid London Principal Product Security Engineer Hybrid, North London This is a unique opportunity to join a rapidly growing online, platform co Software Team Lead An opportunity to work within the entertainment industry is now open. In this role as a Software Team Lead Software Developer - C++ An opportunity to work within the entertainment industry is now open. In this role as a Lea Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative
Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing a key role in keeping them secure. They are looking for a Principal Security Engineer to join their team, this is a permanent position where you can work on a hybrid basis at their offices in the heart of Reading or North London, Liverpool St. In this challenging and rewarding role, you will be responsible for designing and implementing systems that prioritise security from the beginning of the software development life cycle (SDLC). By working closely with the software development, security, and operations teams, you will help to improve processes, tools, and culture to ensure that security is treated as a shared responsibility. As a Product Security engineer, you will have the opportunity to make a real impact on the company's success. You will have the chance to work on cutting-edge technologies and stay up-to-date with the latest DevSecOps best practices. If you are a highly skilled and motivated engineer with a passion for building secure, scalable, and reliable systems, then this could be for you! Your challenges: Work closely with Engineering and Operations to ensure that security and privacy is integrated into all aspects of the Software Development Lifecycle Threat Modelling evaluation and analysis of potential risks associated with different processes, systems, or technologies and document the findings in written reports Regularly check and monitor processes and systems to identify any potential vulnerabilities or weaknesses Create and implement automated processes and tools to improve the efficiency and effectiveness of security controls Respond to and manage security incidents, such as data breaches or cyber-attacks, immediately and effectively Testing, selection, and implementation of technologies, tools, and working methods: Evaluate and test different security technologies, tools, working methods and implement those that are deemed appropriate and effective for the organisation Create awareness on security best practice through presentations on our security architecture and risk Experience Required: The ability to inspect code and actively seek out security issues and vulnerabilities. Strong understanding of software development, security, operations principles and best practices. Proficiency in one or more programming languages (e.g. Perl, Javascript, NodeJS) In-depth knowledge of Public Cloud Security and their core components including EC2, EKS, AWS Networking (Subnetting, Route Tables, SG's, VPC, VPC Peering, NACLS, VPN), RDS, Storage (S3, EBS), SSO, and Federation Experience with DevOps tools and best practices (e.g. Git, Jenkins, CircleCI, Ansible) Knowledge of security and privacy principles including best practices (e.g. authentication, authorization, encryption, GDPR) University degree in computer science or a related field Strong problem-solving skills Excellent spoken and written English communication skills This position offers the chance to join a globally expanding platform business who are at a challenging stage of growth, presenting a great opportunity for career progression. The culture is built on collaboration and the company has great benefits. Please apply for immediate consideration. Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you l Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing Principal Product Security Engineer Central Reading Hybrid Principal Product Security Engineer Hybrid, Central Reading This is a unique opportunity to join a rapidly growing online, platform Principal Product Security Engineer North London Hybrid London Principal Product Security Engineer Hybrid, North London This is a unique opportunity to join a rapidly growing online, platform co Software Team Lead An opportunity to work within the entertainment industry is now open. In this role as a Software Team Lead Software Developer - C++ An opportunity to work within the entertainment industry is now open. In this role as a Lea Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative
Nov 28, 2023
Full time
Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing a key role in keeping them secure. They are looking for a Principal Security Engineer to join their team, this is a permanent position where you can work on a hybrid basis at their offices in the heart of Reading or North London, Liverpool St. In this challenging and rewarding role, you will be responsible for designing and implementing systems that prioritise security from the beginning of the software development life cycle (SDLC). By working closely with the software development, security, and operations teams, you will help to improve processes, tools, and culture to ensure that security is treated as a shared responsibility. As a Product Security engineer, you will have the opportunity to make a real impact on the company's success. You will have the chance to work on cutting-edge technologies and stay up-to-date with the latest DevSecOps best practices. If you are a highly skilled and motivated engineer with a passion for building secure, scalable, and reliable systems, then this could be for you! Your challenges: Work closely with Engineering and Operations to ensure that security and privacy is integrated into all aspects of the Software Development Lifecycle Threat Modelling evaluation and analysis of potential risks associated with different processes, systems, or technologies and document the findings in written reports Regularly check and monitor processes and systems to identify any potential vulnerabilities or weaknesses Create and implement automated processes and tools to improve the efficiency and effectiveness of security controls Respond to and manage security incidents, such as data breaches or cyber-attacks, immediately and effectively Testing, selection, and implementation of technologies, tools, and working methods: Evaluate and test different security technologies, tools, working methods and implement those that are deemed appropriate and effective for the organisation Create awareness on security best practice through presentations on our security architecture and risk Experience Required: The ability to inspect code and actively seek out security issues and vulnerabilities. Strong understanding of software development, security, operations principles and best practices. Proficiency in one or more programming languages (e.g. Perl, Javascript, NodeJS) In-depth knowledge of Public Cloud Security and their core components including EC2, EKS, AWS Networking (Subnetting, Route Tables, SG's, VPC, VPC Peering, NACLS, VPN), RDS, Storage (S3, EBS), SSO, and Federation Experience with DevOps tools and best practices (e.g. Git, Jenkins, CircleCI, Ansible) Knowledge of security and privacy principles including best practices (e.g. authentication, authorization, encryption, GDPR) University degree in computer science or a related field Strong problem-solving skills Excellent spoken and written English communication skills This position offers the chance to join a globally expanding platform business who are at a challenging stage of growth, presenting a great opportunity for career progression. The culture is built on collaboration and the company has great benefits. Please apply for immediate consideration. Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative Principal DBA Database Administrator PostgreSQL PL/SQL AWS Cloud Are you an experienced Database professional and DBA? Are you l Principal Product Security Engineer This is a unique opportunity to join a rapidly growing online, platform company and playing Principal Product Security Engineer Central Reading Hybrid Principal Product Security Engineer Hybrid, Central Reading This is a unique opportunity to join a rapidly growing online, platform Principal Product Security Engineer North London Hybrid London Principal Product Security Engineer Hybrid, North London This is a unique opportunity to join a rapidly growing online, platform co Software Team Lead An opportunity to work within the entertainment industry is now open. In this role as a Software Team Lead Software Developer - C++ An opportunity to work within the entertainment industry is now open. In this role as a Lea Are you a Solution Architect looking for your next role?You will be joining an increasingly growing company that hold a large portfolio of market l Java Software DeveloperAre you a talented Java software developer looking for a new exciting opportunity with unrivalled progression opportunities? Are you a Senior Full-stack developer or Senior Software developer who is ready for your next challenge?We are partnered with an industry-leading t Junior C# Developer Full-remote working Remote This is an excellent opportunity to join a growing software company with an enviable global client list and a track record in delivering innovative
This role is responsible for providing subject matter expertise and guidance to Security professionals and Partners that own the day to day safeguarding of customer information and physical assets of the company Provide oversight and governance of our Security Operations Centre (SOC) to assure operational effectiveness to identify and detect security threats, coordinating an effective rapid response and recovery. Responsible for Vulnerability / Threat Management and Security Critical Incident Response Establish, monitor, evaluate and report in a professional manner; clearly highlighting the current state of Security Operations and any associated risks Responsible for the tactical management of cyber security incidents; the direction of response activities (in accordance with NIST SP R2); including the supervision of Cyber Security Analysts. Demonstrate effective Partner and internal team collaboration to identify and drive capability maturity levels Responsible for driving the proactive use of security tooling and partner services in protecting customer, business and employee information. Contribute to ensuring Three UK Security Policies, Standards and contractual requirements are delivered Provide support in proactive and effective oversight (and where appropriate challenge) of the technology and security risk management frameworks, methodologies, processes, assurance, remediation and reporting activities across the company. Work with technology, Security and business stakeholders to help identify, define and prioritise pragmatic and efficient remediation activities in relation to risk and control issues identified. Where Residual Risk is above appetite, facilitate the Risk acceptance process. Effective governance of external partners and internal teams to deliver and assure Security Operations services to the business Effective governance of the Vulnerability Management programme Effective governance of Threat Management and Security Incident Response capabilities Lead appropriate and focussed Cyber Threat Intelligence (CTI) services Lead and assure effective intelligence led Threat Hunting capability Lead and assure effective cyber threat detection capability Develop and contribute to documentation required by Security Operations functions and capabilities Support the Security Operation Lead in technical and strategical decision making Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Must Have: Must have practical experience of working in a security incident response team and leading the technical response to cyber security incidents and be able to act as the incident manager. Must have experience working with cyber security tools and technologies including endpoint security, email security, network security tools, SIEM and SOAR etc, and be able to optimise such tools. Must have a have experience in Vulnerability / Threat management including threat intelligence and threat hunting. Must have the ability to develop use cases / detections based on frameworks such as MITRE ATT&CK. Understanding of cyber security standards and frameworks (ISO27001, NIST, SANS, OWASP etc). Knowledge of TCP/IP, network protocols, OSI model, routing and switching and packet analysis tools. Desirable: Security related certifications are desirable, particularly blue team certs such as SANS / GIAC. Scripting knowledge would be an advantage including PowerShell, Python, and Bash etc. Up-to-date knowledge of current exploits, vulnerabilities, threats, and security analysis techniques. An appreciation for digital forensics and maintaining the chain of custody. Experience of conducting deep level investigation and analysis, such as malware reverse engineering, using different toolsets is desirable. Understanding of various operating systems, including Windows and Unix. Knowledge of penetration testing processes and techniques is desirable. Working knowledge of one or more SIEM solutions. Experience of improving the maturity level of security controls in line with industry best practice and standards.
Nov 28, 2023
Full time
This role is responsible for providing subject matter expertise and guidance to Security professionals and Partners that own the day to day safeguarding of customer information and physical assets of the company Provide oversight and governance of our Security Operations Centre (SOC) to assure operational effectiveness to identify and detect security threats, coordinating an effective rapid response and recovery. Responsible for Vulnerability / Threat Management and Security Critical Incident Response Establish, monitor, evaluate and report in a professional manner; clearly highlighting the current state of Security Operations and any associated risks Responsible for the tactical management of cyber security incidents; the direction of response activities (in accordance with NIST SP R2); including the supervision of Cyber Security Analysts. Demonstrate effective Partner and internal team collaboration to identify and drive capability maturity levels Responsible for driving the proactive use of security tooling and partner services in protecting customer, business and employee information. Contribute to ensuring Three UK Security Policies, Standards and contractual requirements are delivered Provide support in proactive and effective oversight (and where appropriate challenge) of the technology and security risk management frameworks, methodologies, processes, assurance, remediation and reporting activities across the company. Work with technology, Security and business stakeholders to help identify, define and prioritise pragmatic and efficient remediation activities in relation to risk and control issues identified. Where Residual Risk is above appetite, facilitate the Risk acceptance process. Effective governance of external partners and internal teams to deliver and assure Security Operations services to the business Effective governance of the Vulnerability Management programme Effective governance of Threat Management and Security Incident Response capabilities Lead appropriate and focussed Cyber Threat Intelligence (CTI) services Lead and assure effective intelligence led Threat Hunting capability Lead and assure effective cyber threat detection capability Develop and contribute to documentation required by Security Operations functions and capabilities Support the Security Operation Lead in technical and strategical decision making Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Must Have: Must have practical experience of working in a security incident response team and leading the technical response to cyber security incidents and be able to act as the incident manager. Must have experience working with cyber security tools and technologies including endpoint security, email security, network security tools, SIEM and SOAR etc, and be able to optimise such tools. Must have a have experience in Vulnerability / Threat management including threat intelligence and threat hunting. Must have the ability to develop use cases / detections based on frameworks such as MITRE ATT&CK. Understanding of cyber security standards and frameworks (ISO27001, NIST, SANS, OWASP etc). Knowledge of TCP/IP, network protocols, OSI model, routing and switching and packet analysis tools. Desirable: Security related certifications are desirable, particularly blue team certs such as SANS / GIAC. Scripting knowledge would be an advantage including PowerShell, Python, and Bash etc. Up-to-date knowledge of current exploits, vulnerabilities, threats, and security analysis techniques. An appreciation for digital forensics and maintaining the chain of custody. Experience of conducting deep level investigation and analysis, such as malware reverse engineering, using different toolsets is desirable. Understanding of various operating systems, including Windows and Unix. Knowledge of penetration testing processes and techniques is desirable. Working knowledge of one or more SIEM solutions. Experience of improving the maturity level of security controls in line with industry best practice and standards.
Spectrum IT Recruitment (South) Ltd
Reading, Berkshire
Database Developer with strong Power BI and PostgreSQL knowledge required by a growing technology company. Due to continued success and planned expansion the company are looking to hire a Database Developer to join their existing team. Hybrid remote working. 2-3 days per week in the office. The successful Database Developer will be working in the applications development team and will be responsible for development of the internal and external database systems. Responsibilities will include; Working with the development team and business analysts to develop the existing systems Maintain the current database architecture Deliver high-level system designs Participate in sprint planning Essential Experience; Power BI BI development & BI tools SQL database management & modelling PostgreSQL ETL If you are looking for an opportunity of this nature, please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
Database Developer with strong Power BI and PostgreSQL knowledge required by a growing technology company. Due to continued success and planned expansion the company are looking to hire a Database Developer to join their existing team. Hybrid remote working. 2-3 days per week in the office. The successful Database Developer will be working in the applications development team and will be responsible for development of the internal and external database systems. Responsibilities will include; Working with the development team and business analysts to develop the existing systems Maintain the current database architecture Deliver high-level system designs Participate in sprint planning Essential Experience; Power BI BI development & BI tools SQL database management & modelling PostgreSQL ETL If you are looking for an opportunity of this nature, please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
C++ Engineer Salary up to £50,000 Hybrid working arrangements in the office in Reading To find out more information, feel free to call Cameron on . Alternatively, you can email We were established over 10 years ago and have continuously worked hard to deliver cutting edge products for our clients, due to our success we are looking for a talented and passionate C++ Engineer to come on board and help us accommodate our growth within the gaming industry. C++ Engineer Responsibilities You will be joining one of the leaders in the gaming industry as a C++ Engineer You will be taking what you already know surrounding C++, C and Blueprints and applying it to our systems You will get the opportunity to work on some of our biggest AAA console projects as well as small mobile titles C++ Engineer Benefits Salary up to £50,000 Flexible hybrid working arrangements Onsite Parking Company pension scheme Casual dress in the office Dynamic working environment C++ Engineer Requirements In depth experience with C++ Commercial experience with Unreal Engine Ability to write clean, scalable and performant code Excellent written and verbal communication skills Passion for problem solving and the ability to work within set deadlines Excellent knowledge of C and Blueprints To be considered Please either apply by clicking online or emailing me directly to . For further information please call me on . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. connect with me on LinkedIn, just search Cameron Chambers, Searchability! I look forward to hearing from you. Key Skills: C++, C, Unreal Engine, Blueprints
Nov 28, 2023
Full time
C++ Engineer Salary up to £50,000 Hybrid working arrangements in the office in Reading To find out more information, feel free to call Cameron on . Alternatively, you can email We were established over 10 years ago and have continuously worked hard to deliver cutting edge products for our clients, due to our success we are looking for a talented and passionate C++ Engineer to come on board and help us accommodate our growth within the gaming industry. C++ Engineer Responsibilities You will be joining one of the leaders in the gaming industry as a C++ Engineer You will be taking what you already know surrounding C++, C and Blueprints and applying it to our systems You will get the opportunity to work on some of our biggest AAA console projects as well as small mobile titles C++ Engineer Benefits Salary up to £50,000 Flexible hybrid working arrangements Onsite Parking Company pension scheme Casual dress in the office Dynamic working environment C++ Engineer Requirements In depth experience with C++ Commercial experience with Unreal Engine Ability to write clean, scalable and performant code Excellent written and verbal communication skills Passion for problem solving and the ability to work within set deadlines Excellent knowledge of C and Blueprints To be considered Please either apply by clicking online or emailing me directly to . For further information please call me on . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. connect with me on LinkedIn, just search Cameron Chambers, Searchability! I look forward to hearing from you. Key Skills: C++, C, Unreal Engine, Blueprints
Overall Purpose: A Core Data Build Engineer is responsible for data configuration activity within the core network elements. Key Accountabilities: Delivery Excellence: Preparing and loading Cell/BSC/RNC/Femto/PANI related data build on Ericsson MBCs in support of Radio Programmes, Fixed Network Programmes and 4G Network Expansion Programmes. Support business as usual (BAU), work requests, and projects loading data across impacted 2G/3G/IMS nodes, including Testbed, in accordance with Core Network Plans (CNP) and Customer Change Management Processes. Work as Part of a Team delivering more complex Projects under the guidance of the Network Data Group (NDG) Manager or nominated Specialist Data Build Engineer, including supervision of related Project activities supported by Junior Data Build Engineers. Review and Validate Core Network Plans as part of Data Build Quality Processes and discuss any issues with the planner for resolution. Conduct data validation/auditing processes and interactions which are required for new element integration Support network operations under the guidance of the Network Data Group Manager in faulting customer affecting failures and reduce customer lost hours. This may include formal Call Out Rota. Ensure data integrity across the network (Audits) with Ericsson mobile network core data build techniques across 2G/3G/IMS nodes Ensure change requests (CRQs) are updated in accordance with VMO2 OPE Guidelines, including adding appropriate notes reflecting current status and completion/cancellation of CRQs. Own and event control implementation activities for low impact and low risk changes Quality Assurance: Functions as per QMS (quality management system) procedures Performs Quality Control processes in accordance with set guidelines Ensures quality targets laid out are met for the processes owned Follows all the customers change management and incident processes. Authorities: The authority is a consequence of the nature of the job and of the tasks established or delegated as allocated by The Network Data Group Manager Required competencies: Desirable for a BA/BSc degree in Engineering or Computer Science. Minimum of 3 years of experience in voice core data building using Ericsson equipment is mandatory. Strong technical background in the Telecommunications and Data Network configuration field as well as an understanding of all key elements that make up a mobile network. Strong knowledge and understanding of data script building tools (eg, Ericsson). Good knowledge of the Ericsson IMS core data build techniques An understanding of the Mavenir IMS core data build techniques Experience of Planning systems, customer is using Magnet Plus Preferable competence would be experience of the Remedy Change Management and Incident modules is required Able to communicate in English Language both verbally and written Level A A willingness to travel within Europe if required.
Nov 28, 2023
Contractor
Overall Purpose: A Core Data Build Engineer is responsible for data configuration activity within the core network elements. Key Accountabilities: Delivery Excellence: Preparing and loading Cell/BSC/RNC/Femto/PANI related data build on Ericsson MBCs in support of Radio Programmes, Fixed Network Programmes and 4G Network Expansion Programmes. Support business as usual (BAU), work requests, and projects loading data across impacted 2G/3G/IMS nodes, including Testbed, in accordance with Core Network Plans (CNP) and Customer Change Management Processes. Work as Part of a Team delivering more complex Projects under the guidance of the Network Data Group (NDG) Manager or nominated Specialist Data Build Engineer, including supervision of related Project activities supported by Junior Data Build Engineers. Review and Validate Core Network Plans as part of Data Build Quality Processes and discuss any issues with the planner for resolution. Conduct data validation/auditing processes and interactions which are required for new element integration Support network operations under the guidance of the Network Data Group Manager in faulting customer affecting failures and reduce customer lost hours. This may include formal Call Out Rota. Ensure data integrity across the network (Audits) with Ericsson mobile network core data build techniques across 2G/3G/IMS nodes Ensure change requests (CRQs) are updated in accordance with VMO2 OPE Guidelines, including adding appropriate notes reflecting current status and completion/cancellation of CRQs. Own and event control implementation activities for low impact and low risk changes Quality Assurance: Functions as per QMS (quality management system) procedures Performs Quality Control processes in accordance with set guidelines Ensures quality targets laid out are met for the processes owned Follows all the customers change management and incident processes. Authorities: The authority is a consequence of the nature of the job and of the tasks established or delegated as allocated by The Network Data Group Manager Required competencies: Desirable for a BA/BSc degree in Engineering or Computer Science. Minimum of 3 years of experience in voice core data building using Ericsson equipment is mandatory. Strong technical background in the Telecommunications and Data Network configuration field as well as an understanding of all key elements that make up a mobile network. Strong knowledge and understanding of data script building tools (eg, Ericsson). Good knowledge of the Ericsson IMS core data build techniques An understanding of the Mavenir IMS core data build techniques Experience of Planning systems, customer is using Magnet Plus Preferable competence would be experience of the Remedy Change Management and Incident modules is required Able to communicate in English Language both verbally and written Level A A willingness to travel within Europe if required.
Join the Solutions Development Team at Displaydata as a Junior Hardware Design Engineer. We are looking for an electronics design engineer to be an integral part of our solutions design team, developing world leading digital paper solutions. The responsibilities extend into analogue, digital, RF and microcontroller design, prototype board development, debugging, documentation, type approval and verification testing activities. A first class, credible, flexible, highly motivated, problem-solving individual. They must shine individually and be a great team player. Ability to meet multiple deadlines and prioritise effectively. Main Duties and Responsibilities Be involved in the development of Electronic Shelf Edge Label products (ESLs), and RF base station hardware required to communicate and control label networks of more than 200,000 devices per installation. Engage in all design phases: new product introduction, including concepting and architecture; product design; prototype test; supplier interfaces; and ramp-up. Maintain existing product hardware designs by improving the manufacturing process, reducing the product cost where possible; and validating new/second source components. Support the creation of production test hardware to minimise test time and meet our demanding quality standards. Assist with compliance, regulatory testing and ensure our products meet applicable safety and quality standards. Develop compliance tests to ensure products meet the stated lifetimes. Manage workload effectively, maintaining a flexible, positive, proactive, and creative approach. Ensure that all activities are undertaken and controlled in accordance with the business's processes. Be totally comfortable working in a rewarding but stressful and demanding work environment. Collaborate with software, mechanics, operations, and support teams. PERSON SPECIFICATION Knowledge / Experience Key Requirements Relevant electronics or related engineering degree or equivalent educational experience. At least 2 years' experience in a technical product development environment of: electronics design, development, test and documentation Exposure to low power embedded 8-bit, 16 bit or 32-bit microcontrollers; or wireless microcontrollers. Exhibit knowledge of application of low power management design techniques; particularly a background in the design of battery powered portable equipment. Experience with mixed signal electronics and low power SMPS. Knowledge of CAD design tools - (preferably Altium), schematic capture and PCB layout techniques. Demonstrate an understanding of the design trade-offs between functionality, quality and cost in a high-volume manufacturing environment. A relevant background in collaborating with mechanical design teams to package and integrate electronic components. Desired Requirements Knowledge or understanding of scripting and basic programming principles. Practical working knowledge of RF principles and the principles of tuning RF electronics especially in the sub 1GHz and 2.4GHz RF spectrum. Experience of implementing high volume manufacturing of products in the Far East. Familiarity with designing and testing embedded RF products to meet CE and FCC type approval. Familiar with techniques of soldering and de-soldering 0402 - 0805 SMD components and surface mount ICs. An understanding of the use RF T&M equipment. The Person & Competencies Willing to go above and beyond to achieve goals. Willingly share knowledge and collaborate with multidisciplinary teams. A problem solving and a solutions orientated approach. Whilst the role is hybrid, the role requires testing and verification to be carried out in our design lab at Woodley as and when required.
Nov 28, 2023
Full time
Join the Solutions Development Team at Displaydata as a Junior Hardware Design Engineer. We are looking for an electronics design engineer to be an integral part of our solutions design team, developing world leading digital paper solutions. The responsibilities extend into analogue, digital, RF and microcontroller design, prototype board development, debugging, documentation, type approval and verification testing activities. A first class, credible, flexible, highly motivated, problem-solving individual. They must shine individually and be a great team player. Ability to meet multiple deadlines and prioritise effectively. Main Duties and Responsibilities Be involved in the development of Electronic Shelf Edge Label products (ESLs), and RF base station hardware required to communicate and control label networks of more than 200,000 devices per installation. Engage in all design phases: new product introduction, including concepting and architecture; product design; prototype test; supplier interfaces; and ramp-up. Maintain existing product hardware designs by improving the manufacturing process, reducing the product cost where possible; and validating new/second source components. Support the creation of production test hardware to minimise test time and meet our demanding quality standards. Assist with compliance, regulatory testing and ensure our products meet applicable safety and quality standards. Develop compliance tests to ensure products meet the stated lifetimes. Manage workload effectively, maintaining a flexible, positive, proactive, and creative approach. Ensure that all activities are undertaken and controlled in accordance with the business's processes. Be totally comfortable working in a rewarding but stressful and demanding work environment. Collaborate with software, mechanics, operations, and support teams. PERSON SPECIFICATION Knowledge / Experience Key Requirements Relevant electronics or related engineering degree or equivalent educational experience. At least 2 years' experience in a technical product development environment of: electronics design, development, test and documentation Exposure to low power embedded 8-bit, 16 bit or 32-bit microcontrollers; or wireless microcontrollers. Exhibit knowledge of application of low power management design techniques; particularly a background in the design of battery powered portable equipment. Experience with mixed signal electronics and low power SMPS. Knowledge of CAD design tools - (preferably Altium), schematic capture and PCB layout techniques. Demonstrate an understanding of the design trade-offs between functionality, quality and cost in a high-volume manufacturing environment. A relevant background in collaborating with mechanical design teams to package and integrate electronic components. Desired Requirements Knowledge or understanding of scripting and basic programming principles. Practical working knowledge of RF principles and the principles of tuning RF electronics especially in the sub 1GHz and 2.4GHz RF spectrum. Experience of implementing high volume manufacturing of products in the Far East. Familiarity with designing and testing embedded RF products to meet CE and FCC type approval. Familiar with techniques of soldering and de-soldering 0402 - 0805 SMD components and surface mount ICs. An understanding of the use RF T&M equipment. The Person & Competencies Willing to go above and beyond to achieve goals. Willingly share knowledge and collaborate with multidisciplinary teams. A problem solving and a solutions orientated approach. Whilst the role is hybrid, the role requires testing and verification to be carried out in our design lab at Woodley as and when required.
Main tasks: Run reports to support Projects Provide reports to allow SLA/business targets to be achieved. Daily Capacity reports Monthly SLA/contractual reports Control reports/Proforma detailing counter structure etc Required compentencies: Proven knowledge of Ericsson, Nokia, Mavenir Network platforms to enable the creations of reports. Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained. Excellent Excel skills using Marcos (VB), Pivot tables etc. Access to customer database Ability to work as part of a team Ability to perform job functions to standards under pressure of tense/confrontational situations Ability to remain calm and courteous with demanding/difficult customers and/or situations Ability to provide concise and clear, written and verbal reports Ability to work independently Fluent communication in English (Written & Verbal) Experience of producing and delivering customer presentations Proven ability to interact with diverse customers in a multi-cultural environment Experience of the software development life cycle desirable but not essential
Nov 28, 2023
Contractor
Main tasks: Run reports to support Projects Provide reports to allow SLA/business targets to be achieved. Daily Capacity reports Monthly SLA/contractual reports Control reports/Proforma detailing counter structure etc Required compentencies: Proven knowledge of Ericsson, Nokia, Mavenir Network platforms to enable the creations of reports. Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained. Excellent Excel skills using Marcos (VB), Pivot tables etc. Access to customer database Ability to work as part of a team Ability to perform job functions to standards under pressure of tense/confrontational situations Ability to remain calm and courteous with demanding/difficult customers and/or situations Ability to provide concise and clear, written and verbal reports Ability to work independently Fluent communication in English (Written & Verbal) Experience of producing and delivering customer presentations Proven ability to interact with diverse customers in a multi-cultural environment Experience of the software development life cycle desirable but not essential
Global Technology Solutions Ltd
Reading, Berkshire
We have an exciting opportunity for an account manager to join our well established client in Reading on a permanent basis. Salary of £60,000 + up to £60,000 bonus - Total OTE £120000 The role is primarily new customer sales, the ideal candidate has tenure and specific credibility in developing accounts, key relationships, solutioning services whilst closing sales. A key component of this role will be selling staff augmentation within IT Managed services and therefore it is essential that candidates have a large amount of experience within this area. This role will suit a candidate who can leverage key relationships and consult but close on service value. * Strong commercial skills. * Excellent communicator across all levels * A positive influencer who readily motivates and inspires others. * Ability to work independently. * Sales and delivery-focused. * Able to work to deadlines. * Self-starter who uses knowledge and experience to progress and improve. * Strong problem-solving skills as well as the ability to Analyse and understands contractual documentation and specifications. * ITIL Foundation * Relevant IT/Management qualification at BTEC HNC or higher. Alternatively, equivalent industry experience. * Excellent knowledge of Word, Excel, Outlook and other office applications. * Experience working within a small to medium sized Managed service provider * Lead gen tools and admin support * Demonstrable/detailed examples of key achievements/targets, supported by tenure in company or sales cycle process knowledge * Examples of customers penetrated/sales success stories * Experience with Field service or staff augmentation services is essential * Service desk or end user computing solutions or IaaS engineering deployment solutions/digital transformation * Proven customer relationship skills with the ability to provide a high level of customer service - Background in consultative selling "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
We have an exciting opportunity for an account manager to join our well established client in Reading on a permanent basis. Salary of £60,000 + up to £60,000 bonus - Total OTE £120000 The role is primarily new customer sales, the ideal candidate has tenure and specific credibility in developing accounts, key relationships, solutioning services whilst closing sales. A key component of this role will be selling staff augmentation within IT Managed services and therefore it is essential that candidates have a large amount of experience within this area. This role will suit a candidate who can leverage key relationships and consult but close on service value. * Strong commercial skills. * Excellent communicator across all levels * A positive influencer who readily motivates and inspires others. * Ability to work independently. * Sales and delivery-focused. * Able to work to deadlines. * Self-starter who uses knowledge and experience to progress and improve. * Strong problem-solving skills as well as the ability to Analyse and understands contractual documentation and specifications. * ITIL Foundation * Relevant IT/Management qualification at BTEC HNC or higher. Alternatively, equivalent industry experience. * Excellent knowledge of Word, Excel, Outlook and other office applications. * Experience working within a small to medium sized Managed service provider * Lead gen tools and admin support * Demonstrable/detailed examples of key achievements/targets, supported by tenure in company or sales cycle process knowledge * Examples of customers penetrated/sales success stories * Experience with Field service or staff augmentation services is essential * Service desk or end user computing solutions or IaaS engineering deployment solutions/digital transformation * Proven customer relationship skills with the ability to provide a high level of customer service - Background in consultative selling "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Reading Customer Media Support Administrator salary up to £25,000 A Technology company for the future who are rapily expanding and driving forward the most up to date Technology in Digital Signage Audio Visual and IT if you are tech-savvy, media-savvy, and passionate about providing excellent customer support? then this role is for you we are seeking a dedicated and highly skilled Customer Media Support Administrator to join our dynamic Services Department. As a key member of our team, you will play a crucial role in assisting our customers with their media administration needs, ensuring their digital content is flawlessly delivered to our CMS (Content Management system). Responsibilities: Media Administration: The primary responsibility of this role is to support our customers in managing their digital media content. This involves receiving specific digital content from customers and uploading it onto our Content Management system. Content will often be scheduled for specific timeframes, including but not limited to promotions for Black Friday, special offers, time-sensitive deals, and special pricing. Customer Interaction: This role is customer-facing, requiring excellent interpersonal skills. You will work closely with our customer media teams, building strong relationships, and providing exceptional service to address their media administration needs. Ticket Resolution: As a team player, you will collaborate with our Services Help Desk to assist in resolving customer tickets. Experience with ticketing systems such as Jira or Zendesk is desirable. Digital Signage and IPTV: Experience working with Scala or Embed Digital Signage Platforms is a plus. Knowledge or experience with IPTV (Internet Protocol Television) is desirable, although not essential. Technical Acumen: A technical mindset, an eye for detail, and a proactive approach are essential to excel in this role. A background or interest in graphics is a definite advantage. Qualifications: A degree or relevant college course in media or related field is desirable. Proficiency in video editing software and Adobe Creative Suite desirable, although not essential. Experience with media players and Content Management systems. Familiarity with ticketing systems such as Jira or Zendesk is a plus. Strong interpersonal and relationship-building skills. Experience with Scala or Embed Digital Signage Platforms is desirable. Knowledge or experience with IPTV (Internet Protocol Television) is a plus, but not required. Benefits Holiday entitlement - 25 days per year plus 3 days plus 8 bank holidays. Company's Wellbeing Programme - Remote GP, Mental Health Support, Life and Money support Benefits Hub - discount marketplace, Cycle2Work Standard pension scheme Flexibility with agile working Fast-paced growing business Opportunities to take on more responsibility and develop in-house with regular training Amazing culture and values Full-time hours (Hybrid/Agile Work Model Possible)
Nov 28, 2023
Full time
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Reading Customer Media Support Administrator salary up to £25,000 A Technology company for the future who are rapily expanding and driving forward the most up to date Technology in Digital Signage Audio Visual and IT if you are tech-savvy, media-savvy, and passionate about providing excellent customer support? then this role is for you we are seeking a dedicated and highly skilled Customer Media Support Administrator to join our dynamic Services Department. As a key member of our team, you will play a crucial role in assisting our customers with their media administration needs, ensuring their digital content is flawlessly delivered to our CMS (Content Management system). Responsibilities: Media Administration: The primary responsibility of this role is to support our customers in managing their digital media content. This involves receiving specific digital content from customers and uploading it onto our Content Management system. Content will often be scheduled for specific timeframes, including but not limited to promotions for Black Friday, special offers, time-sensitive deals, and special pricing. Customer Interaction: This role is customer-facing, requiring excellent interpersonal skills. You will work closely with our customer media teams, building strong relationships, and providing exceptional service to address their media administration needs. Ticket Resolution: As a team player, you will collaborate with our Services Help Desk to assist in resolving customer tickets. Experience with ticketing systems such as Jira or Zendesk is desirable. Digital Signage and IPTV: Experience working with Scala or Embed Digital Signage Platforms is a plus. Knowledge or experience with IPTV (Internet Protocol Television) is desirable, although not essential. Technical Acumen: A technical mindset, an eye for detail, and a proactive approach are essential to excel in this role. A background or interest in graphics is a definite advantage. Qualifications: A degree or relevant college course in media or related field is desirable. Proficiency in video editing software and Adobe Creative Suite desirable, although not essential. Experience with media players and Content Management systems. Familiarity with ticketing systems such as Jira or Zendesk is a plus. Strong interpersonal and relationship-building skills. Experience with Scala or Embed Digital Signage Platforms is desirable. Knowledge or experience with IPTV (Internet Protocol Television) is a plus, but not required. Benefits Holiday entitlement - 25 days per year plus 3 days plus 8 bank holidays. Company's Wellbeing Programme - Remote GP, Mental Health Support, Life and Money support Benefits Hub - discount marketplace, Cycle2Work Standard pension scheme Flexibility with agile working Fast-paced growing business Opportunities to take on more responsibility and develop in-house with regular training Amazing culture and values Full-time hours (Hybrid/Agile Work Model Possible)
IT Support Engineer IT Support Engineer required by an established technology company located near Reading. This is a varied role spanning support across Linux, Windows and Mac platforms and network support/administration. The IT Support Engineer should have experience in an environment supporting Linux and Windows based infrastructure.The IT Support Engineer will be responsible for Building, managing and administering Windows & Linux servers. Maintaining and managing SAN and NAS storage devices Maintaining and configuring network infrastructure eg LAN, WAN, VPN, VOIP Essential experience Windows and Linux infrastructure support Network support and administration Active Directory MS Exchange O365 Firewalls, switches etc VMWare and/or Azure virtualisation Experience in any of the following would be advantageous, but is not essential; PowerShell, Bash or Python scripting Network security WireShark Any formal certification eg MCSE, CCNA etc Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
IT Support Engineer IT Support Engineer required by an established technology company located near Reading. This is a varied role spanning support across Linux, Windows and Mac platforms and network support/administration. The IT Support Engineer should have experience in an environment supporting Linux and Windows based infrastructure.The IT Support Engineer will be responsible for Building, managing and administering Windows & Linux servers. Maintaining and managing SAN and NAS storage devices Maintaining and configuring network infrastructure eg LAN, WAN, VPN, VOIP Essential experience Windows and Linux infrastructure support Network support and administration Active Directory MS Exchange O365 Firewalls, switches etc VMWare and/or Azure virtualisation Experience in any of the following would be advantageous, but is not essential; PowerShell, Bash or Python scripting Network security WireShark Any formal certification eg MCSE, CCNA etc Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Our client is a dynamic, culture-driven business with big plans. Working for a broadband providor with a focus on honesty and customer service. They offer fantastic training, flexible working, and great benefits. Job Description Our client is a dynamic, culture-driven business with big plans. Working for a broadband provider with a focus on honesty and customer service. They offer fantastic training, flexible working, and great benefits. This role is to support the roll out of full fibre broadband and the expansion of their network, you will be responsible for supporting the delivery of a major build programme; ensuring timely delivery of these works, to meet programme targets, whilst adhering to the necessary contract performance, safety and quality standards. We are seeking an organised, detail-oriented, and efficient Project / Systems Administrator to support our project management team. The successful candidate will be responsible for providing administrative support for all aspects of project management, including project planning, scheduling, tracking, and reporting. The individual must possess excellent communication skills and have a passion for project management. Responsibilities include: Govern the use of the WMS, Vitruvi. Acting as point of escalation for issues as they arise. Assist the project managers /project coordinators in the development and maintenance of project plans, schedules, and budgets. Track project progress and prepare regular reporting. Responsible for the use, completion and maintenance of the Vitruvi System by the build partners Accuracy of data being inputted into the system and project documentation. Coordinate project meetings, including scheduling, preparing agendas, and taking minutes. Maintain project documentation and ensure all relevant stakeholders have access to the latest versions. Assist with project risk management by identifying and tracking potential issues and helping to develop mitigation plans. Facilitate communication between project team members, stakeholders, and partners. Perform other administrative tasks as required. Essential Criteria Project management experience Excellent presentation skills - you should be proficient in the use of Microsoft Office packages - Power Point, Excel etc. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Strong organizational skills, with the ability to manage multiple projects and priorities effectively. Desirable Criteria Experience of working on a large-scale Fibre Build across multiple Build Partners & council areas. Understanding of GIS systems Understanding of CDM (Construction Design Management) requirements Knowledge of Fibre PIA / OR build specifications. Communication Communicate goals effectively. Provide clear directions and delegate tasks. Offer regular feedback and conduct reviews. Communicate expectations, objectives, and successful outcomes. Leadership Guide teams toward goals and objectives Mentor and coach team members Manage challenge and resolve conflicts Inspire and motivate teams. Organisation & Strategy Allocate resources and manage workloads. Optimise processes for efficiency. Plan and manage budgets. Execute projects and measure outcomes.
Nov 28, 2023
Full time
Our client is a dynamic, culture-driven business with big plans. Working for a broadband providor with a focus on honesty and customer service. They offer fantastic training, flexible working, and great benefits. Job Description Our client is a dynamic, culture-driven business with big plans. Working for a broadband provider with a focus on honesty and customer service. They offer fantastic training, flexible working, and great benefits. This role is to support the roll out of full fibre broadband and the expansion of their network, you will be responsible for supporting the delivery of a major build programme; ensuring timely delivery of these works, to meet programme targets, whilst adhering to the necessary contract performance, safety and quality standards. We are seeking an organised, detail-oriented, and efficient Project / Systems Administrator to support our project management team. The successful candidate will be responsible for providing administrative support for all aspects of project management, including project planning, scheduling, tracking, and reporting. The individual must possess excellent communication skills and have a passion for project management. Responsibilities include: Govern the use of the WMS, Vitruvi. Acting as point of escalation for issues as they arise. Assist the project managers /project coordinators in the development and maintenance of project plans, schedules, and budgets. Track project progress and prepare regular reporting. Responsible for the use, completion and maintenance of the Vitruvi System by the build partners Accuracy of data being inputted into the system and project documentation. Coordinate project meetings, including scheduling, preparing agendas, and taking minutes. Maintain project documentation and ensure all relevant stakeholders have access to the latest versions. Assist with project risk management by identifying and tracking potential issues and helping to develop mitigation plans. Facilitate communication between project team members, stakeholders, and partners. Perform other administrative tasks as required. Essential Criteria Project management experience Excellent presentation skills - you should be proficient in the use of Microsoft Office packages - Power Point, Excel etc. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Strong organizational skills, with the ability to manage multiple projects and priorities effectively. Desirable Criteria Experience of working on a large-scale Fibre Build across multiple Build Partners & council areas. Understanding of GIS systems Understanding of CDM (Construction Design Management) requirements Knowledge of Fibre PIA / OR build specifications. Communication Communicate goals effectively. Provide clear directions and delegate tasks. Offer regular feedback and conduct reviews. Communicate expectations, objectives, and successful outcomes. Leadership Guide teams toward goals and objectives Mentor and coach team members Manage challenge and resolve conflicts Inspire and motivate teams. Organisation & Strategy Allocate resources and manage workloads. Optimise processes for efficiency. Plan and manage budgets. Execute projects and measure outcomes.
We have exciting opportunities for experienced Finite Element Analysts (FEA) to lead on the development of our multi-component simulation capability. This unique role will see you assessing the performance of nuclear weapons in dynamic environments using finite element modelling tools to predict how weapon components and systems respond to a broad range of thermal and mechanical environments. If you would like to work with some of the Science industries brightest minds, this could be your next step! Finite Element Analyst Location: Reading area Salary: £40,000 - £70,000 (depending upon skills and experience) Closing Date: 30th November 2023 The Role? This will involve constructing appropriately featured and converged mesh geometries from drawings/CAD, implementing suitable material models, and optimising to resolve quantities of interest. You will utilise AWE's high performance computing platforms and also have the opportunity to further develop our bespoke tools and processes. This work is to support the design and approval process, troubleshoot complex problems and assist with new technology research. Whilst not to be considered a checklist, some of key skills for this role include the following; A Bachelor's degree (or higher qualification) in a relevant subject area. Experience in using commercial finite element analysis software to perform dynamic and thermo-mechanical analysis. Experience in stakeholder management and working with multi-disciplinary teams. Experience in managing interfaces between different analysis codes. Experience in different mesh types and their application to complex geometry. Knowledge of at least one data analysis tool (Python, Perl, C++, Fortran etc.). As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave. Working a 9-day fortnight, employees have every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Maternity Leave - 39 Weeks Full Pay. Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Nov 28, 2023
Full time
We have exciting opportunities for experienced Finite Element Analysts (FEA) to lead on the development of our multi-component simulation capability. This unique role will see you assessing the performance of nuclear weapons in dynamic environments using finite element modelling tools to predict how weapon components and systems respond to a broad range of thermal and mechanical environments. If you would like to work with some of the Science industries brightest minds, this could be your next step! Finite Element Analyst Location: Reading area Salary: £40,000 - £70,000 (depending upon skills and experience) Closing Date: 30th November 2023 The Role? This will involve constructing appropriately featured and converged mesh geometries from drawings/CAD, implementing suitable material models, and optimising to resolve quantities of interest. You will utilise AWE's high performance computing platforms and also have the opportunity to further develop our bespoke tools and processes. This work is to support the design and approval process, troubleshoot complex problems and assist with new technology research. Whilst not to be considered a checklist, some of key skills for this role include the following; A Bachelor's degree (or higher qualification) in a relevant subject area. Experience in using commercial finite element analysis software to perform dynamic and thermo-mechanical analysis. Experience in stakeholder management and working with multi-disciplinary teams. Experience in managing interfaces between different analysis codes. Experience in different mesh types and their application to complex geometry. Knowledge of at least one data analysis tool (Python, Perl, C++, Fortran etc.). As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave. Working a 9-day fortnight, employees have every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Maternity Leave - 39 Weeks Full Pay. Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Global Technology Solutions Ltd
Reading, Berkshire
Title: DV cleared Desktop Support Engineer Location: Aldermaston, Reading Hours: 7-5 £34,500 Onsite DV cleared British nationals only to go through further clearance. DETAILED JOB DESCRIPTION: We are looking for a customer-focused and enthusiastic Desktop Support Engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. The iFix Technical Team service delivery model (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services. Behaviours * Champion teamwork and knowledge sharing * Collaborate with other technical leads and promote integration * Be professional, positive and have an aptitude of solving problems and delivering service improvement * Be politically savvy and understand the stresses and priorities of our customers * Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target * Demonstrate good organisational skills, reliability, and conscientiousness * Able to work under pressure and use your own initiative The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As a employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service) * To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. * The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. * To execute last minute requests for work in the highest profile locations. * To Manage a 180+ Conference rooms with the latest Audio Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. * Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. * The engineer will carry out Software version customization, testing services and technical support. * The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. * The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. * The engineer will learn, manage, support and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. * The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. * The engineer will have strong interpersonal skills and high level of understanding the customer's needs. * To demonstrate initiative and ability to resolve customer problems under pressure in a fast paced environment whilst remaining calm. * The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead. Work out of core hours to meet customer requirements as overtime. ESSENTIALS SKILLS/QUALIFICATIONS: * Professional verbal and written communication skills * Excellent customer service skills * Good knowledge of EUWS support models and best practices * Hardware break/fix support of HP and Lenovo desktops and laptops * Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages * Working knowledge of PC and peripheral hardware * Knowledge of MOD security classifications and guidelines * Full UK Driving Licence DESIRABLE SKILLS/QUALIFICATIONS: * ITIL Foundation * SCCM Knowledge and application If you have the skills please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 28, 2023
Full time
Title: DV cleared Desktop Support Engineer Location: Aldermaston, Reading Hours: 7-5 £34,500 Onsite DV cleared British nationals only to go through further clearance. DETAILED JOB DESCRIPTION: We are looking for a customer-focused and enthusiastic Desktop Support Engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. The iFix Technical Team service delivery model (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services. Behaviours * Champion teamwork and knowledge sharing * Collaborate with other technical leads and promote integration * Be professional, positive and have an aptitude of solving problems and delivering service improvement * Be politically savvy and understand the stresses and priorities of our customers * Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target * Demonstrate good organisational skills, reliability, and conscientiousness * Able to work under pressure and use your own initiative The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As a employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service) * To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. * The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. * To execute last minute requests for work in the highest profile locations. * To Manage a 180+ Conference rooms with the latest Audio Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. * Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. * The engineer will carry out Software version customization, testing services and technical support. * The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. * The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. * The engineer will learn, manage, support and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. * The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. * The engineer will have strong interpersonal skills and high level of understanding the customer's needs. * To demonstrate initiative and ability to resolve customer problems under pressure in a fast paced environment whilst remaining calm. * The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead. Work out of core hours to meet customer requirements as overtime. ESSENTIALS SKILLS/QUALIFICATIONS: * Professional verbal and written communication skills * Excellent customer service skills * Good knowledge of EUWS support models and best practices * Hardware break/fix support of HP and Lenovo desktops and laptops * Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages * Working knowledge of PC and peripheral hardware * Knowledge of MOD security classifications and guidelines * Full UK Driving Licence DESIRABLE SKILLS/QUALIFICATIONS: * ITIL Foundation * SCCM Knowledge and application If you have the skills please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Data Manager Duration : Permanent Location : Hybrid (Reading) - occasional travel to other offices, fully expensed Salary : £40k to £45k per annum Digital Skills is thrilled to partner with a Commercial and Residential Property Adviser, actively seeking a dynamic Data Manager to join their innovative team! You'll play a crucial role in coordinating data loading for new client information, ensuring its accuracy and maintenance. This role involves client-facing elements, making you the ambassador for the system and a promoter of the database. Responsibilities : Maintaining the property database system according to company processes, ensuring data entry uniformity, meeting SLAs for new entries, reviewing system alerts, and checking background processes Leading the setup and delivery of new portfolios, customer handover, and training Supporting IT in testing, delivery, and system upgrades Maintaining a high degree of customer service for all support queries Working as an integral part of a business development team, with a core role in preparing data for demonstration purposes and showcasing the system Skills and Experience: Background in IT and/or data management is desirable Good interpersonal and communication skills Project management skills A property background would be advantageous, but not essential Good knowledge of MS Office packages Benefits: Competitive holiday allowance Company pension scheme Cycle to work scheme Perkbox FunFund - funded work socials Free eye tests Reduced gym membership A range of insurances If you're ready to embark on an exciting journey with a vibrant team, apply now!
Nov 28, 2023
Full time
Data Manager Duration : Permanent Location : Hybrid (Reading) - occasional travel to other offices, fully expensed Salary : £40k to £45k per annum Digital Skills is thrilled to partner with a Commercial and Residential Property Adviser, actively seeking a dynamic Data Manager to join their innovative team! You'll play a crucial role in coordinating data loading for new client information, ensuring its accuracy and maintenance. This role involves client-facing elements, making you the ambassador for the system and a promoter of the database. Responsibilities : Maintaining the property database system according to company processes, ensuring data entry uniformity, meeting SLAs for new entries, reviewing system alerts, and checking background processes Leading the setup and delivery of new portfolios, customer handover, and training Supporting IT in testing, delivery, and system upgrades Maintaining a high degree of customer service for all support queries Working as an integral part of a business development team, with a core role in preparing data for demonstration purposes and showcasing the system Skills and Experience: Background in IT and/or data management is desirable Good interpersonal and communication skills Project management skills A property background would be advantageous, but not essential Good knowledge of MS Office packages Benefits: Competitive holiday allowance Company pension scheme Cycle to work scheme Perkbox FunFund - funded work socials Free eye tests Reduced gym membership A range of insurances If you're ready to embark on an exciting journey with a vibrant team, apply now!
Telecommunications (Mobiles / Wireless) Experience Essential Hybrid Working National Organisation Immediate Start Full Benefits Package Safety, Health, Environment & Quality (SHEQ) Coordinator A national telecommunications organisation is seeking a SHEQ Coordinator to assist the company to adopt a best practice approach to all facets of health and safety resulting in the maintenance of a strong safety culture, compliance with all SHEQ policies and processes and the overall safety and well-being of all employees. To assist with maintaining the Company s SHEQ management systems and providing support across the SHEQ function and project teams. To assist in the promotion of a strong health & safety culture across project teams and subcontractors in all operating environments RESPONSIBILITIES: Sound understanding of health, safety and environmental legislation, documentation, permits, qualifications, accreditations & licences. Provide high-quality administrative support to the SHEQ Manager as required. Work autonomously to support the needs of multiple internal & external stakeholders. Maintain various databases & registers to ensure that up to date information on Safety, Health, Environment & Quality is accurately recorded. Produce high-quality, accurate & timely reports on various SHEQ related areas. Assist in promoting & driving a strong safety culture through an increased emphasis on education, awareness and legal compliance. Provide high-level support to specific project teams to ensure SHEQ activities are completed to a high standard. Work closely with sub-contractors; provide education & support on the organisation s SHEQ requirements, policies & procedures. Provide timely information to the SHEQ and other business managers on H&S issues particularly around sub-contractor compliance. Ability to conduct independent research, collate information & produce high quality work outputs such as reports, guidelines & other documents. Comfortable in providing timely, accurate advice & recommendations on routine Safety, Health, Environment & Quality matters to both internal & external stakeholders. Make suggestions for continuous improvements to existing workflows/practices, leading to increases in productivity & efficiency. Undertake independent research & work autonomously to meet the performance objectives of the role & the department. Assist in the review SHEQ policies & procedures in alignment with the organisation s values & strategic objectives. Assist in auditing SHEQ practices & procedures across various workplaces REQUIREMENTS: NEBOSH qualification highly desirable but not essential Work experience within a similar role and/or similar office environment Excellent communication skills both verbal & written Strong time management & task prioritisation skills Flexible & professional approach to work and be a team player. Self-motivated, confident and thorough with good attention to detail Fast learner with the ability to acquire, apply and disseminate knowledge. Proficient with Microsoft Office including Excel, Word, PowerPoint and Outlook
Nov 28, 2023
Full time
Telecommunications (Mobiles / Wireless) Experience Essential Hybrid Working National Organisation Immediate Start Full Benefits Package Safety, Health, Environment & Quality (SHEQ) Coordinator A national telecommunications organisation is seeking a SHEQ Coordinator to assist the company to adopt a best practice approach to all facets of health and safety resulting in the maintenance of a strong safety culture, compliance with all SHEQ policies and processes and the overall safety and well-being of all employees. To assist with maintaining the Company s SHEQ management systems and providing support across the SHEQ function and project teams. To assist in the promotion of a strong health & safety culture across project teams and subcontractors in all operating environments RESPONSIBILITIES: Sound understanding of health, safety and environmental legislation, documentation, permits, qualifications, accreditations & licences. Provide high-quality administrative support to the SHEQ Manager as required. Work autonomously to support the needs of multiple internal & external stakeholders. Maintain various databases & registers to ensure that up to date information on Safety, Health, Environment & Quality is accurately recorded. Produce high-quality, accurate & timely reports on various SHEQ related areas. Assist in promoting & driving a strong safety culture through an increased emphasis on education, awareness and legal compliance. Provide high-level support to specific project teams to ensure SHEQ activities are completed to a high standard. Work closely with sub-contractors; provide education & support on the organisation s SHEQ requirements, policies & procedures. Provide timely information to the SHEQ and other business managers on H&S issues particularly around sub-contractor compliance. Ability to conduct independent research, collate information & produce high quality work outputs such as reports, guidelines & other documents. Comfortable in providing timely, accurate advice & recommendations on routine Safety, Health, Environment & Quality matters to both internal & external stakeholders. Make suggestions for continuous improvements to existing workflows/practices, leading to increases in productivity & efficiency. Undertake independent research & work autonomously to meet the performance objectives of the role & the department. Assist in the review SHEQ policies & procedures in alignment with the organisation s values & strategic objectives. Assist in auditing SHEQ practices & procedures across various workplaces REQUIREMENTS: NEBOSH qualification highly desirable but not essential Work experience within a similar role and/or similar office environment Excellent communication skills both verbal & written Strong time management & task prioritisation skills Flexible & professional approach to work and be a team player. Self-motivated, confident and thorough with good attention to detail Fast learner with the ability to acquire, apply and disseminate knowledge. Proficient with Microsoft Office including Excel, Word, PowerPoint and Outlook
Senior Project Manager Our client is seeking a Senior Project Manager to join one of the Sunday times Best Companies to work for, so you will have a huge exposure to a network of people where you will gain more knowledge and develop your career. The Senior Project Manager - will be responsible for delivering the assigned tasks accordingly, focusing on cost, quality, time and operational constraints. This is an excellent opportunity for someone wanting to work within the Nuclear Environment which is highly regulated. Longevity guaranteed keeping you in work for the next 18 months as a minimum, This position is hybrid (2 days - 3 days onsite) offering you greater flexibility in allowing you to work from the comfort of your own home! Requirements: Project Management experience essential Project control & knowledge of Project delivery Compliance & Reporting ACTIVE DV CLEARANCE REQUIRED . (Please only apply if you have this "Developed Vetting") Responsibilities: Governance compliance & reporting Project resources - task management Work Authorisation Document delivery Generating training packs If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
Nov 28, 2023
Contractor
Senior Project Manager Our client is seeking a Senior Project Manager to join one of the Sunday times Best Companies to work for, so you will have a huge exposure to a network of people where you will gain more knowledge and develop your career. The Senior Project Manager - will be responsible for delivering the assigned tasks accordingly, focusing on cost, quality, time and operational constraints. This is an excellent opportunity for someone wanting to work within the Nuclear Environment which is highly regulated. Longevity guaranteed keeping you in work for the next 18 months as a minimum, This position is hybrid (2 days - 3 days onsite) offering you greater flexibility in allowing you to work from the comfort of your own home! Requirements: Project Management experience essential Project control & knowledge of Project delivery Compliance & Reporting ACTIVE DV CLEARANCE REQUIRED . (Please only apply if you have this "Developed Vetting") Responsibilities: Governance compliance & reporting Project resources - task management Work Authorisation Document delivery Generating training packs If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
Digital Database Specialist - 447.30pd (Outside IR35) - 12 Months - Onsite/Reading Parity Group are delighted to partner with our client, a prestigious Public Sector organisation who are looking to recruit a well established Database Specialist to deliver a crucial database service. Providing database and application support for Oracle / SQL Server databases, applications and tools. Key Responsibilities and Accountabilities Deliver a service compliant with the Service Level Agreements and monitor Service Level Agreements to ensure that all supported services continue to operate in line with business requirements. Undertake problems investigation with supported services, ensuring that they are diagnosed and resolved in a timely manner. Monitor activity and trends against supported services and work with colleagues and customers to initiate regular exercises to optimise database performance. Develop and maintain database/application configurations and standards, ensuring that all standards are applied. Develop and support database interfaces, to ensure that data is managed and controlled appropriate to the classification of the data. Monitor, review and implement database security in-line with company policy and industry best practice. Identify and articulate risks associated with processing information within computer systems and networks in relation to supported services. Reviewing and applying database product patches, inline with vendor recommendations. Undertake the building, cloning and patching of support environments. Provide and maintain scripts to automate the monitoring and cloning of environments for quick and effective fault diagnosis. Maintain installations, upgrades and maintenance of the database server, applications and tools. Monitor database/application storage and growth trends, and initiate capacity management plans for supported services. Maintain the backup mechanism. Develop and test database recovery plans on a regular basis and initiate recovery procedures when necessary. Control and manage database changes or enhancements in line with current Change Control policies. The implementation of code releases and configuration changes throughout the system life cycle. Review relevant change and custom releases for risk and impact analysis as part of the whole team to ensure a robust and efficient production system. Create and maintain system/process documentation. Assist other roles such as Developers, Functional Consultants and users with technical issues. Ensures that account is taken of any relevant statutory or external regulations, standards and codes of good practice. Provide support to project delivery managers to upgrade, develop and implement new systems, applications and services appropriate to the role and to agreed timescales. Skills and Experience required Very Strong SQL/Oracle Demonstrable experience of leading relational database development and change governance in an operational, business-critical capacity. This should include both development in your own capacity and leading others in database development activity. Experience in translating business requirements into focussed database development work packages. You will be able to demonstrate an ability to understand business drivers and scrutinise, optimise, and integrate processes within databases to drive efficient database solutions as a result. Experienced in database development, database architecture, data warehousing, data modelling and data mining in a Cloud-hosted technical context. Experience in leading integration of new software and applications into a database model. Experience in leading database performance improvement by conducting tests, troubleshooting and integrating new elements Experience in leading on the development of relational database models to aid the effective storage, querying and retrieval of large datasets, using models such as star schemas. Experience in the design and optimisation of database environments to support data engineering applications and automated data pipelines, data analytics and dashboarding applications. Experience in the design and optimisation of database environments to support data ingress and egress via API integration. Understanding of geospatial data, and geospatial database environments. Excellent communication skills, in particular the ability to communicate between the technical and non-technical, with experience in conveying your technical solutions to others to ensure understanding and buy-in. Experience of providing consultation and problem-solving skills. Familiarity with development of database solutions using PostgreSQL and Python. Familiarity with leading branched development using Git & Github. If this sounds like the kind of role you or someone you know would be interested in then please feel free to apply or email me directly with your CV for immediate consideration. James Senior (phone number removed) Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Nov 28, 2023
Contractor
Digital Database Specialist - 447.30pd (Outside IR35) - 12 Months - Onsite/Reading Parity Group are delighted to partner with our client, a prestigious Public Sector organisation who are looking to recruit a well established Database Specialist to deliver a crucial database service. Providing database and application support for Oracle / SQL Server databases, applications and tools. Key Responsibilities and Accountabilities Deliver a service compliant with the Service Level Agreements and monitor Service Level Agreements to ensure that all supported services continue to operate in line with business requirements. Undertake problems investigation with supported services, ensuring that they are diagnosed and resolved in a timely manner. Monitor activity and trends against supported services and work with colleagues and customers to initiate regular exercises to optimise database performance. Develop and maintain database/application configurations and standards, ensuring that all standards are applied. Develop and support database interfaces, to ensure that data is managed and controlled appropriate to the classification of the data. Monitor, review and implement database security in-line with company policy and industry best practice. Identify and articulate risks associated with processing information within computer systems and networks in relation to supported services. Reviewing and applying database product patches, inline with vendor recommendations. Undertake the building, cloning and patching of support environments. Provide and maintain scripts to automate the monitoring and cloning of environments for quick and effective fault diagnosis. Maintain installations, upgrades and maintenance of the database server, applications and tools. Monitor database/application storage and growth trends, and initiate capacity management plans for supported services. Maintain the backup mechanism. Develop and test database recovery plans on a regular basis and initiate recovery procedures when necessary. Control and manage database changes or enhancements in line with current Change Control policies. The implementation of code releases and configuration changes throughout the system life cycle. Review relevant change and custom releases for risk and impact analysis as part of the whole team to ensure a robust and efficient production system. Create and maintain system/process documentation. Assist other roles such as Developers, Functional Consultants and users with technical issues. Ensures that account is taken of any relevant statutory or external regulations, standards and codes of good practice. Provide support to project delivery managers to upgrade, develop and implement new systems, applications and services appropriate to the role and to agreed timescales. Skills and Experience required Very Strong SQL/Oracle Demonstrable experience of leading relational database development and change governance in an operational, business-critical capacity. This should include both development in your own capacity and leading others in database development activity. Experience in translating business requirements into focussed database development work packages. You will be able to demonstrate an ability to understand business drivers and scrutinise, optimise, and integrate processes within databases to drive efficient database solutions as a result. Experienced in database development, database architecture, data warehousing, data modelling and data mining in a Cloud-hosted technical context. Experience in leading integration of new software and applications into a database model. Experience in leading database performance improvement by conducting tests, troubleshooting and integrating new elements Experience in leading on the development of relational database models to aid the effective storage, querying and retrieval of large datasets, using models such as star schemas. Experience in the design and optimisation of database environments to support data engineering applications and automated data pipelines, data analytics and dashboarding applications. Experience in the design and optimisation of database environments to support data ingress and egress via API integration. Understanding of geospatial data, and geospatial database environments. Excellent communication skills, in particular the ability to communicate between the technical and non-technical, with experience in conveying your technical solutions to others to ensure understanding and buy-in. Experience of providing consultation and problem-solving skills. Familiarity with development of database solutions using PostgreSQL and Python. Familiarity with leading branched development using Git & Github. If this sounds like the kind of role you or someone you know would be interested in then please feel free to apply or email me directly with your CV for immediate consideration. James Senior (phone number removed) Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Deskside Support Engineer. This is an onsite role based in Aldermaston (Reading) full-time, permanent position, working 9-day fortnight every other Friday off, paying up to £34,500 depending on experience. Please note SC or DV clearance is essential, DO NOT apply if you don't have this in place British Nationals only Job Description We are looking for a customer-focused and keen Desktop support engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. The iFix Technical Team service delivery model consists of Evergreen (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services. Behaviours Champion teamwork and knowledge sharing Collaborate with other technical leads and promote integration Be professional, positive and have an aptitude of solving problems and delivering service improvement Be politically savvy and understand the stresses and priorities of our customers Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target Demonstrate good organisational skills, reliability, and conscientiousness Able to work under pressure and use your own initiative To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. The engineer will be responsible for the managed refurbishment of PC across all sites and all Network at the company To execute last minute requests for work in the highest profile locations. To Manage a 180+ Conference rooms with the latest Audio-Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. The engineer will carry out Software version customization, testing services and technical support. The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. The engineer will learn, manage, support, and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. The engineer will have strong interpersonal skills and high level of understanding the customer's needs. To demonstrate initiative and ability to resolve customer problems under pressure in a fast-paced environment whilst remaining calm. The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead. Work out of core hours to meet customer requirements as overtime. The candidate must be prepared to work on a nuclear licensed site & obtain DV clearance Skills/Qualifications Professional verbal and written communication skills Excellent customer service skills Good knowledge of EUWS support models and best practices Hardware break/fix support of HP and Lenovo desktops and laptops Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages Working knowledge of PC and peripheral hardware Knowledge of MOD security classifications and guidelines Full UK Driving Licence Desirable Skills/Qualifications ITIL Foundation SCCM Knowledge and application Benefits The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As an employee you'll have access to a large library of courses and accreditations to help further your skills and development Workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service)
Nov 28, 2023
Full time
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Deskside Support Engineer. This is an onsite role based in Aldermaston (Reading) full-time, permanent position, working 9-day fortnight every other Friday off, paying up to £34,500 depending on experience. Please note SC or DV clearance is essential, DO NOT apply if you don't have this in place British Nationals only Job Description We are looking for a customer-focused and keen Desktop support engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. The iFix Technical Team service delivery model consists of Evergreen (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services. Behaviours Champion teamwork and knowledge sharing Collaborate with other technical leads and promote integration Be professional, positive and have an aptitude of solving problems and delivering service improvement Be politically savvy and understand the stresses and priorities of our customers Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target Demonstrate good organisational skills, reliability, and conscientiousness Able to work under pressure and use your own initiative To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. The engineer will be responsible for the managed refurbishment of PC across all sites and all Network at the company To execute last minute requests for work in the highest profile locations. To Manage a 180+ Conference rooms with the latest Audio-Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. The engineer will carry out Software version customization, testing services and technical support. The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. The engineer will learn, manage, support, and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. The engineer will have strong interpersonal skills and high level of understanding the customer's needs. To demonstrate initiative and ability to resolve customer problems under pressure in a fast-paced environment whilst remaining calm. The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead. Work out of core hours to meet customer requirements as overtime. The candidate must be prepared to work on a nuclear licensed site & obtain DV clearance Skills/Qualifications Professional verbal and written communication skills Excellent customer service skills Good knowledge of EUWS support models and best practices Hardware break/fix support of HP and Lenovo desktops and laptops Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages Working knowledge of PC and peripheral hardware Knowledge of MOD security classifications and guidelines Full UK Driving Licence Desirable Skills/Qualifications ITIL Foundation SCCM Knowledge and application Benefits The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As an employee you'll have access to a large library of courses and accreditations to help further your skills and development Workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service)
Senior Front End Vue.js Developer, £55k to £65k DOE, Reading / Remote Avanti Recruitment is currently partnering with an exciting technology company located in serene countryside just outside Reading. Although the role is primarily remote, you'll have the chance to visit our office or even a drone testing site on occasion. Position Overview: We're seeking a Senior Front End Developer with vue.js experience to take charge of UI development and bring leadership to our development projects. In this role, you will have the opportunity to work on a variety of projects like our cutting-edge Vue.js and Tailwind CSS implementations. You'll also have exposure to Leaflet.js, mapping algorithms, Azure DevOps. Location: Near Reading, RG7 (Remote with occasional office/drone site visits) Responsibilities: Lead the development and implementation of user interfaces (UI) for multiple projects. Collaborate with cross-functional teams to ensure UX design and research considerations are integrated into the development process. Work on projects using a mix of technologies including Vue.js and Tailwind CSS. Utilise your leadership experience to guide and mentor team members. Collaborate with the team to streamline development and deployment processes. Qualifications: Proven experience as a Senior Front End Developer. Strong expertise in Vue.js and ideally some proficiency in other tech such as Angular, React, Leaflet.js, Tailwind CSS. Experience with mapping and algorithm technologies is a plus. Familiarity with Azure DevOps or similar tools. Exceptional leadership and communication skills. Ability to thrive in a remote work environment. What's on offer? Competitive salary ranging from £55,000 to £65,000 per annum. Flexible remote work with occasional visits to our countryside office and drone testing site. Opportunity to work on innovative projects in a dynamic and collaborative team. Professional development opportunities and working with interesting products. If you're excited about the prospect of leading UI development projects in a C# environment, driving UX design, and exploring various front-end technologies, we encourage you to apply asap!
Nov 28, 2023
Full time
Senior Front End Vue.js Developer, £55k to £65k DOE, Reading / Remote Avanti Recruitment is currently partnering with an exciting technology company located in serene countryside just outside Reading. Although the role is primarily remote, you'll have the chance to visit our office or even a drone testing site on occasion. Position Overview: We're seeking a Senior Front End Developer with vue.js experience to take charge of UI development and bring leadership to our development projects. In this role, you will have the opportunity to work on a variety of projects like our cutting-edge Vue.js and Tailwind CSS implementations. You'll also have exposure to Leaflet.js, mapping algorithms, Azure DevOps. Location: Near Reading, RG7 (Remote with occasional office/drone site visits) Responsibilities: Lead the development and implementation of user interfaces (UI) for multiple projects. Collaborate with cross-functional teams to ensure UX design and research considerations are integrated into the development process. Work on projects using a mix of technologies including Vue.js and Tailwind CSS. Utilise your leadership experience to guide and mentor team members. Collaborate with the team to streamline development and deployment processes. Qualifications: Proven experience as a Senior Front End Developer. Strong expertise in Vue.js and ideally some proficiency in other tech such as Angular, React, Leaflet.js, Tailwind CSS. Experience with mapping and algorithm technologies is a plus. Familiarity with Azure DevOps or similar tools. Exceptional leadership and communication skills. Ability to thrive in a remote work environment. What's on offer? Competitive salary ranging from £55,000 to £65,000 per annum. Flexible remote work with occasional visits to our countryside office and drone testing site. Opportunity to work on innovative projects in a dynamic and collaborative team. Professional development opportunities and working with interesting products. If you're excited about the prospect of leading UI development projects in a C# environment, driving UX design, and exploring various front-end technologies, we encourage you to apply asap!
A sector-leading technology company are seeking an experienced, and successful Power & Embedded systems Technical Manager to join their team in Berkshire. As a Technical Manager you will be responsible for field-based Applications Engineers, Test Engineers and Production areas in relation to the design and development of products for Embedded boards and Power supplies. Skills with electronic design, fault finding and repairs, electronic products in the marketplace, Windows, Linux and real time operating systems would be highly advantageous. Benefits package of Technical Manager - Embedded systems: Up to £80k basic (dependent on experience) + Bonus Scheme + Company car allowance, Pension, Life insurance. Responsibilities of Technical Manager - Embedded systems: Design In of approved third party products to provide solutions for customers / Company requirements. Pre and post sales technical enquiries resolution. Support Sales team with technical information. Maintain build and test documentation for traceability, repeatability, and compliance. Create and maintain customer documentation, user manuals, FAT, FAI etc. Prototype manufacturing. Installation of OS and application software where required. Generate wiring schedules, test specification and reports. Repair and/or modify products & systems to meet the required specification. Implement corrective and preventative actions for identified errors. Required experience / qualifications: Science / Engineering / Electronics Degree or equivalent experience. Broad experience in electronics design, manufacture, and testing. CAD skills Ideally Civilian and military standards knowledge To apply: If you are an experienced Senior Technical Engineer or Manager from the Embedded systems sector, then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment. For a confidential discussion out of office hours please contact Stuart directly on .
Nov 28, 2023
Full time
A sector-leading technology company are seeking an experienced, and successful Power & Embedded systems Technical Manager to join their team in Berkshire. As a Technical Manager you will be responsible for field-based Applications Engineers, Test Engineers and Production areas in relation to the design and development of products for Embedded boards and Power supplies. Skills with electronic design, fault finding and repairs, electronic products in the marketplace, Windows, Linux and real time operating systems would be highly advantageous. Benefits package of Technical Manager - Embedded systems: Up to £80k basic (dependent on experience) + Bonus Scheme + Company car allowance, Pension, Life insurance. Responsibilities of Technical Manager - Embedded systems: Design In of approved third party products to provide solutions for customers / Company requirements. Pre and post sales technical enquiries resolution. Support Sales team with technical information. Maintain build and test documentation for traceability, repeatability, and compliance. Create and maintain customer documentation, user manuals, FAT, FAI etc. Prototype manufacturing. Installation of OS and application software where required. Generate wiring schedules, test specification and reports. Repair and/or modify products & systems to meet the required specification. Implement corrective and preventative actions for identified errors. Required experience / qualifications: Science / Engineering / Electronics Degree or equivalent experience. Broad experience in electronics design, manufacture, and testing. CAD skills Ideally Civilian and military standards knowledge To apply: If you are an experienced Senior Technical Engineer or Manager from the Embedded systems sector, then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment. For a confidential discussion out of office hours please contact Stuart directly on .
Global Technology Solutions Ltd
Reading, Berkshire
Title: DV cleared Desktop support EngineerLocation: Aldermaston, Reading Hours: 7-5 £34,500OnsiteDV cleared British nationals only to go through further clearance. DETAILED JOB DESCRIPTION:We are looking for a customer-focused and enthusiastic Desktop support engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams.The iFix Technical Team service delivery model (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services.Behaviours Champion teamwork and knowledge sharing Collaborate with other technical leads and promote integration Be professional, positive and have an aptitude of solving problems and delivering service improvement Be politically savvy and understand the stresses and priorities of our customers Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target Demonstrate good organisational skills, reliability, and conscientiousness Able to work under pressure and use your own initiative The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As a employee you'll have access to a large library of courses and accreditations to help further your skills and development.Benefits include workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service) To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. To execute last minute requests for work in the highest profile locations. To Manage a 180+ Conference rooms with the latest Audio Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. The engineer will carry out Software version customization, testing services and technical support. The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. The engineer will learn, manage, support and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. The engineer will have strong interpersonal skills and high level of understanding the customer's needs. To demonstrate initiative and ability to resolve customer problems under pressure in a fast paced environment whilst remaining calm. The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead.Work out of core hours to meet customer requirements as overtime.ESSENTIALS SKILLS/QUALIFICATIONS: Professional verbal and written communication skills Excellent customer service skills Good knowledge of EUWS support models and best practices Hardware break/fix support of HP and Lenovo desktops and laptops Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages Working knowledge of PC and peripheral hardware Knowledge of MOD security classifications and guidelines Full UK Driving LicenceDESIRABLE SKILLS/QUALIFICATIONS: ITIL Foundation SCCM Knowledge and applicationIf you have the skills please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Nov 27, 2023
Full time
Title: DV cleared Desktop support EngineerLocation: Aldermaston, Reading Hours: 7-5 £34,500OnsiteDV cleared British nationals only to go through further clearance. DETAILED JOB DESCRIPTION:We are looking for a customer-focused and enthusiastic Desktop support engineer to work as part of the iFix Technical Team, with a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams.The iFix Technical Team service delivery model (Conference Room & VIP Support), Laptop Support and Hardware Assessment and Supplier Lead Services.Behaviours Champion teamwork and knowledge sharing Collaborate with other technical leads and promote integration Be professional, positive and have an aptitude of solving problems and delivering service improvement Be politically savvy and understand the stresses and priorities of our customers Have integrity, initiative, and focus. Meet deadlines. Deliver work on time or communicate that you're not on target Demonstrate good organisational skills, reliability, and conscientiousness Able to work under pressure and use your own initiative The site benefits from a restaurant, Costa coffee, parking, and good public transport links. As a employee you'll have access to a large library of courses and accreditations to help further your skills and development.Benefits include workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 1 years' service) To provide a high level of customer service at all times, ensuring the customer is kept updated throughout the life cycle of the call. The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. To execute last minute requests for work in the highest profile locations. To Manage a 180+ Conference rooms with the latest Audio Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. Hands on experience of day-to-day responsibilities for overall PC build. Including remote and manual software installation and OS software deployment. Applying firmware updates, software patches and updates to achieve optimum product functionality. The engineer will carry out Software version customization, testing services and technical support. The engineer will show professionalism and initiative when dealing with technical issues that may involve several HP & onsite customer teams. The engineer will give general LAN advice and guidance to end users and use logical thinking to resolve incidents. The engineer will learn, manage, support and take responsibility for new hardware systems as required and will be proactive in their approach and self-development to ensure delivery of the services. The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. The engineer will have strong interpersonal skills and high level of understanding the customer's needs. To demonstrate initiative and ability to resolve customer problems under pressure in a fast paced environment whilst remaining calm. The engineer will carry out any other duty in relation to the delivery of the contract as required by the iFix Technical or Tower Lead.Work out of core hours to meet customer requirements as overtime.ESSENTIALS SKILLS/QUALIFICATIONS: Professional verbal and written communication skills Excellent customer service skills Good knowledge of EUWS support models and best practices Hardware break/fix support of HP and Lenovo desktops and laptops Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages Working knowledge of PC and peripheral hardware Knowledge of MOD security classifications and guidelines Full UK Driving LicenceDESIRABLE SKILLS/QUALIFICATIONS: ITIL Foundation SCCM Knowledge and applicationIf you have the skills please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Software Support / 1st Line Support / Technical Customer Service / Helpdesk Engineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This role will suit someone who is a fresh Computer graduate or someone with 1-2 years' experience in an IT / software Support role. This is an excellent opportunity for someone who wants to progress their career with opportunities to move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE PROVIDED You MUST be an enthusiastic, customer focused person who is willing to learn and progress. Duties & Responsibilities • Serve as the initial contact for customers via phone, email, or chat. • Address customer requests for assistance promptly. • Utilise knowledge and skills to meet customer needs and resolve basic problems within established specifications and defined standards. • Deliver an outstanding customer experience by showcasing excellent communication skills, responsive follow-through, and advocating for customer issues within the support team and other internal departments. • Ensure timely follow-up with customers, maintaining an exceptional support experience. • Create comprehensive case notes and documentation for customer issues. • Prioritise incoming issues and route them to the appropriate resources for resolution.
Nov 27, 2023
Full time
Software Support / 1st Line Support / Technical Customer Service / Helpdesk Engineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This role will suit someone who is a fresh Computer graduate or someone with 1-2 years' experience in an IT / software Support role. This is an excellent opportunity for someone who wants to progress their career with opportunities to move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE PROVIDED You MUST be an enthusiastic, customer focused person who is willing to learn and progress. Duties & Responsibilities • Serve as the initial contact for customers via phone, email, or chat. • Address customer requests for assistance promptly. • Utilise knowledge and skills to meet customer needs and resolve basic problems within established specifications and defined standards. • Deliver an outstanding customer experience by showcasing excellent communication skills, responsive follow-through, and advocating for customer issues within the support team and other internal departments. • Ensure timely follow-up with customers, maintaining an exceptional support experience. • Create comprehensive case notes and documentation for customer issues. • Prioritise incoming issues and route them to the appropriate resources for resolution.