69 Systems Analyst jobs

Can you help us improve the services delivered to our residents and customers?  Do you have software development skills, technical ICT experience and enjoy variety?  Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for. Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy.  You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects. You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be: with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues integrating diverse back office systems using API’s and webservices creating and managing existing SQL databases writing and maintaining PowerBI reports supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools working with third party software suppliers on upgrade and migration projects troubleshoot third line support calls You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills. Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership. Additional Information For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764. We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role. Closing Date: 16 October 2023 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Test Analyst Web Applications Closing date: 29 January 2023 Location: Flexible Salary: £32,876 - £36,229 (Grade 5) Contract type : Permanent Work pattern: 37 hours, Monday - Friday Post number: 203436   Job Description We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.   Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!   Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.   You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.   You will be able to demonstrate knowledge and experience of the following:  Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams. Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved. Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology). Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements. Excellent technical skills and knowledge including: Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others. Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365. Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.   This role will offer a range of benefits, including: Agile and flexible working Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3% 28 days annual leave, rising to 33 days Generous leave entitlements for all your life needs Health and wellbeing benefits and support Weekly well-being hour to use as you choose   For more information, please visit our website.  

ERP Support Desk Analyst Based in our Skipton, UK office Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central? MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development. About us At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan. Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there: We work together for a more sustainable world by helping industries reduce their impact on the We turn one industry’s by-product into another industry’s raw material by partnering with them to optimise resource use and generate added value. We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way. As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers. Your main tasks will be: Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed. Working with the business to create functional requirements and user Functional testing of enhancements completed by gold Ensure that data owners are following best practice with regular reporting to highlight Manage our master data and deal with requests for changes Create training documents for administrative processes and system Complete the onboarding/offboarding and training of new Manage and maintain security roles and Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates. Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing Write news articles relating to Business Central and be the champion of the product. We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples): A bachelor's degree or equivalent in a relevant IT As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be General understanding of accounting and operations processes with logistics and sales process experience an Knowledge of data management such as importing from spreadsheets and using data Understanding of relational databases. Advanced Microsoft Office 365 skills including SharePoint, Power Automate Experience using Continia Document Capture and Jet Analytics (preferred, not required). Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving. Written and verbal English language skills at business Essential demonstrable Skills/Profile we are looking for: Strong communication skills, with the ability to communicate effectively at all levels Ability to work well on own initiative, presenting ideas Strong analytical skills Structured, methodical and well-organised Ability to work well under pressure and to deadlines Enthusiasm and self-motivation, with a proactive approach to all tasks Team player who contributes to our collaborative culture High attention to detail with evidenced problem-solving skills A positive approach to change Why work for us? Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms. Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another. Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN. We offer: A competitive salary Working for an international company dedicated to sustainability, the environment and natural resources Free parking Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales A friendly, professional and nurturing culture, dedicated to engagement and retention Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review Training opportunities with a focus on professional development Occasional international travel to other MBP offices (role dependent) For more information about MBP or the position, please visit www.mbpsolutions.com   NO AGENCIES PLEASE

Job Summary: The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime. The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom. Essential Functions: Represent Pinkerton's core values of integrity, vigilance, and excellence. Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role. Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics. Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan. Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times. Ensure all faults are captured accurately in the tracker ticketing system. Provide remote investigation, first line support of all security systems, with escalations to appropriate resources. Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage. Provide first line diagnostics of system issues prior to call outs being raised with the security vendor. Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator. Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site. Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence. Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required. Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations. Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval. Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager. Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports. Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention. Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement. Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements. All other duties assigned. Education, Experience, and Certifications: Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems. Competencies: Thorough understanding of IT principles and practices. Good understanding of enterprise security in a business environment. Solid understanding of security operations, design, and systems integration. Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical. Knowledge of local code/regulation/legislation knowledge for EMEA is desirable. Able to take accountability and ownership of issues, actions, decisions, and outcomes. Adaptable to work variations while ensuring on-going performance effectiveness.   Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.